ITunes won't quit to allow upgrade

Current iTunes stubbornly refuses to quit. I cannot upgrade to the latest version.

You can end the process using Activity Monitor, have you tried it?

Similar Messages

  • When iTunes won't quit

    I was having a problem where iTunes would not quit and stay quit. Even Force quit would only work for a second or two, then iTunes would restart. I tried several suggestions here, but none of them worked. Instead when I googled "iTunes won't quit" I found an answer on the blog The Mac Track (http://themactrack.com/2008/05/27/tip-if-itunes-wont-quit)
    He suggested opening the activity monitor then quitting the process genredetection.
    When I went to the activity monitor, I saw I had two genredetection processes operating. I stopped both of them. iTunes went back to normal.
    The blogger's source of the process was iWow. I don't have that, and don't know which application generated the process on my computer. I do now know how to fix the results.
    I thought I would pass this on for others.

    Excellent tip, thank you! I quit all the helper processes "orbiting" iTunes, but when all the usual suspects were already quit and I was out of ideas, going on a genredetection massacre did the trick!

  • I have intel mac  10.411, want to access iTunes, won't let me unless upgrade tp itunes 10, but it needs OSX 10.5. I just want to download some music, not upgrade my operating system. It's not THAT old. Ideas?

    I have intel mac  10.411, want to access iTunes, won't let me unless upgrade tp itunes 10, but it needs OSX 10.5. I just want to download some music, not upgrade my operating system. It's not THAT old. Ideas?

    As long as you don't need all the bells and whistles of the iTunes Store such as Ping, and don't need to sync an iOS device running iOS 4.x, then iTunes 9.2.1 should work for you. It should be available via Software Update, but if not, you can still get it here:
    http://support.apple.com/kb/DL1056
    but it would be best to upgrade your Mac to Mac OS X 10.5 or 10.6, since it's probable that eventually the iTunes Store will no longer support iTunes 9.x.
    Regards.
    P.S. Mac OS X 10.4 was discontinued three and a half years ago, so yes, it's getting rather long in the tooth. Cheers.

  • ITunes won't quit - who can help?

    I running iTunes v8.0.2 on a Mac Pro 3Ghz Dual-Core Intel Xeon, 4MB Ram, 200Mb spare space on 500 Mb HD drive, plus extra drives. Now I find iTunes won't quit, and won't Force Quit. It closes and reopens. Shut down and reboot doesn't solve it. I have researched various similar threads but am not running the applications/widgets mentioned. I do have a first generation iPhone to sync - and that seems to sync ok. Only recent changes have been to migrate to a newer MacBook Pro over the Xmas period and start cloud computing to sync to the Mac Pro/iPhone. Has anyone else encountered this problem and found a fix? Anyone got any ideas I can try?
    Message was edited by: andrew_turner

    Hi Andrew,
    Does iTunes quit correctly when using an alternate iTunes library(on the internal drive)? http://support.apple.com/kb/HT1589
    Have you installed any plug-ins or add-ons for an earlier version of iTunes? If you have try removing them as described here: http://support.apple.com/kb/TA22611
    Does iTunes quit correctly in another user account?
    If the issue persists in another user account and the primary account after pulling the plug-ins, try completely removing iTunes as described here: http://support.apple.com/kb/HT1224
    -Jason

  • Itunes won't open after software upgrade

    I just upgraded itunes form version 4.x to version 6. on my girlfriends windows laptop.
    Now itunes won't open past the licence agreement.
    Actually itunes quits before i can agree to the licence agreement.
    I looked at this article. http://docs.info.apple.com/article.html?artnum=42963
    this didn't resolve the issue.
    When itunes quits there are no error messages.
    Any ideas
    Thanks

    hi Matthew!
    Actually itunes quits before i can agree to the licence agreement.
    are you getting absolutely no error messages whatsover? are you seeing similar behavior when you try to launch your QuickTime?
    if so, check for a Qoologic adware infestation on your PC. the free trial version of Ewido has been catching and killing that for most folks:
    ewido anti-malware download
    love, b

  • My iTunes won't open after partial upgrade.

    Hello, I recently tried to download the latest version of Itunes but got a message during the middle of download saying I didn't have enough memory to complete it. I immediately hit cancel and now my Itunes won't open! Everytime I try to open it I get a message saying, "A required Itunes component is not installed. Please repair or reinstall Quick Time." I removed some programs to free up some space. I reinstalled Quick Time but I'm still getting the same message. I found my library under My Music, iTunes, iTunes Music, but how can i get it to open. Can someone help, please?

    I had similar problem this time and last time when I upgrade/update iTune, and subsequently solved the problem through the help of this person. You may give it a try and see if this works for you. It works for me now and then. Good luck.
    https://discussions.apple.com/thread/3800524
    Oliver

  • Macbook iTunes won't quit or open

         I was syncing my sisters iPhone to iTunes and she unplugged it and later I tried syncing my iPhone and it was still trying to cancel the sync from hers so I tried closing iTunes but now it won't quit or reopen and computer won't restart because the app is open.

    Hi ..
    Force quit iTunes.
    Command + Option + Esc

  • ITunes won't open after installing upgrade and restarting

    When I click on my iTunes icon in the dock, iTunes won't open. Instead, a message box comes up: "The file iTunes "library" cannot be read because it was created by a newer version of iTunes."
    Just before this happened, I imported a lot of music into my library. Now iTunes only opens if I pIug my ipod into my Mac.
    Is there any way I can get iTunes to open by clicking on the icon, as it used to do?

    What version of iTunes is installed in the Apple default location ..... /Applications/iTunes ???
    Drag the iTunes icon in the Dock to the Desktop and release; it will be deleted with a poof! Don't worry it's only an alias.
    In your Home Page ~/Library/Preferences/ ......... drag to the Trash and delete:
    com.apple.iTunes.plist and com.apple.iTunesHelper.plist
    (don't worry ... new ones will be created upon relaunch of iTunes .... +see below+)
    Using: /Applications/Utilities/Disk Utility/Repair Permissions
    RESTART the computer
    Within the Applicatons folder: double-click the iTunes icon ... if the launch is successful, drag a copy of the iTunes icon to the Dock ... release ... you will now have a current alias in the Dock.
    P.S. *Do Not* have the iPod connected to the computer during this process!
    DIXIE

  • ITunes won't load after recent upgrade

    I see I'm not the only one with this problem. I've been through the FAQ and removed and downloaded iTunes and Quicktime separately multiple times, but iTunes won't load. It will be difficult to buy more songs like this.
    I've a Sigma Tel Audio driver installed by Dell. I'm running McAfee anti virus. Let me know what other info will help somebody to help me solve this.
    Thanks.

    a few questions before proceeding.
    are you getting an error message? if so, what does it say? include error message numbers if you're getting any.
    or are you getting no error messages whatsoever when you try to launch itunes?
    if no error message, a few more preliminary questions aimed at narrowing in on possible culprits.
    (1) do you have Norton Internet Security 2005 installed on the PC?
    (2) try launching your QuickTime. does it:
    (a) launch perfectly fine?
    (b) fail to launch with an error message? (if so, what does it say?)
    (c) exhibit other peculiar behavior? (if so, could you describe it for us?)
    (3) reboot the PC. bring up your Task Manager, and click on the "Processes" tab. now try to launch itunes again.
    does an "itunes.exe" process appear in the Processes tab? if so, does it persist in there or does it disappear after a few seconds?

  • HT1222 iTunes won't quit and won't allow the computer to be shut down

    Does this update fix the fact that once iTunes is launched I can no longer quit the program (it automatically restarts) and it won't let me shut down the computer (or force quit) or restart. This problem just started. Once launched, you can't quit iTunes and you can't shut down your computer. You can't install software or perform any function that requires iTunes to be closed. I have searched the web and have found other users with the same issue but no real solutions (or reasons why it is happening). It is weird that iTunes has a mind of its own and can just cancel shut down or restart. It immediately relaunches if you force quit. I no longer can listen to my music because I am afraid to launch iTunes! I was able to choose restart once and then shut down from the restart screen the first time it happened but after that it would not even let me restart. Once it worked by logging out user and shutting down from that screen but then the next time it wouldn't allow it. It is like it learns how you are working around iTunes to shut down your computer and then it figures out how to cancel it. Eerie and annoying. Any ideas? I should say that I am running an iMac with OS 10.6.8. Thanks.

    Try this thread >  iTunes keeps restarting after I exit: Apple Support Communities

  • ITunes Won't Quit And Appears Corrupted

    When I quit itunes it restarts again with the dot under the itunes logo but the iTunes window doesn't open until I click the icon on the dock.  Also in the middle of the size value in the size column the value starts with a number then in place of a decimal point I see a reverse video "?" then the rest of the number.  Also the files will not alphabetize correctly no matter which column I choose to alphabetize.  The program seems to work erratic and sluggish as well.  The way I fix it is to restart the machine but this doesn't always work.  Even after I get iTunes to display and work correctly and it's sitting open the problem described above will reoccur.  I think a file like a PLIST is corrupted and am willing to trash it if I knew which file so long as I don't lose all the time I've sent in getting the right artwork and building playlists.  I've been using this wounded iTunes program for a couple months now and am getting really frustrated with it.  Any suggestions to fix it?
    Thanks In Advance For Your Help!

    Looks like I figured out the answer to my problem.  I've been using the Logitech squeezebox products on my network.  With their squeezebox server program that is installed on the mac they grab the location of the iTunes library to stream the music to the various squeezeboxes on the network.  My corruption problem with my iTunes library coinsided with installing the latest version of the Logitech squeezebox server 7.7.1.  While my iTunes library was acting up so were my squeezeboxes.  They would quit playing the music or has long delays before playing.  Checking on the Logitech forums they reccommend when experiencing problems after an update to do a clean install deleting all the old Logitech files sprinkled throughout the hard drive.  After doing so the  my squeezeboxes started working again.  I also noticed my iTunes library was no longer corrupted. 
    I will continue using the squeezebox products because they are, and I have a hard time saying this, better than the Apple Expresses or anything else Apple has created with regard to streaming.  They really shine when you buy the iPeng iOS app that will let you stream your music library to your idevice not just on your local network but anywhere around the world wherever you have an internet connection!
    Remember on the 3G network this will eat away quickly at your data plan allowances.
    Hope this helps
    K9RUF

  • ITunes Won't Start After Airport Upgrade

    After running the latest upgrade to Airport Utility and upgrading the firmware on my Airport Extreme, I lost all access to my iTunes library that is housed on a Drobo attached to the Airport. When trying to start iTunes, I get error "13005".
    I normally access my library from both a Windows XP/SP3 box and a MacBook. I have tried the following steps:
    1) deleted genius.itdb and extras.itdb.
    2) Repaired iTunes install.
    3) Removed and reinstalled iTunes.
    4) Plugged the Drobo directly into the Windows box (no airport or USB hub).
    Still no love. I was able to rebuild my library via my MacBook, and I created a Windows XP user account which can successfully run iTunes and see the library once I rebuilt it. However my main XP account (with Admin access) still cannot start iTunes.
    Any thoughts would be greatly appreciated. Thanks.
    Fogbert

    Thanks Katrina. I was able to find what I needed through the link that you provided.
    To those that are having this problem, here's what I did to fix this issue:
    +If I have a computer or device that does not work well with an AWD with the latest update, how can I install previous (earlier) versions of firmware?+
    +1. Open AirPort Utility.+
    +2. From the AirPort Utility menu, hold the Option key *(Control key in Windows XP and Vista)* and choose Check for Updates....+
    +3. Select the specific firmware version you require.+
    +4. Click Download.+
    +5. Select your base station and choose Manual Setup from the Base Station menu, or double-click on the AWD icon.+
    +6. Choose Base Station > Upload Firmware.+
    +7. Select a firmware version and click OK.+
    +An important note about installing firmware+
    +After you have successfully installed a firmware update, AirPort Utility will wait for the AWD to restart. Once the AWD is available, AirPort Utility will display the standard configuration setup window with the Manual Setup and Continue buttons. Unless you intentionally wish to change some configuration of one of your apple Wireless Devices, you do not need to click Continue. At this point, simply quit AirPort Utility. Your AWD should be functioning correctly.+
    http://support.apple.com/kb/HT1218
    I chose firmware: Airport Extreme with 8-2.11n (Fast Ethernet) 7.3.2 Be patient, as Airport Utility will report that it can't find the AEBS, but after a short while mine was back. I did not roll back my version of Airport Utility.
    All appears to be normal and the iTunes library is rebuilding as I type this. Hopefully, Apple will figure out what's causing the problem with firmware 7.4.1

  • ITunes won't detect iPhone after upgrade

    I recently upgraded my iTunes (7.3.1) and now it won't sync w/ my iPhone or even detect it. Any suggestions on what I ca do? I removed itunes software,restarted computer and downloaded again- still nothing. in fact now it won't even charge through the USB port!
    Thanks

    I believe that the newest iTunes is 7.3.2.
    I would try to download again.
    http://www.apple.com/itunes/download/
    Also, make sure that you uninstall all Apple software, ie. Quick Time, etc...

  • ITunes Won't Quit!

    Hi! So here's the deal:
    I cannot get iTunes to quit. Well, not exactly, but pretty close. You see, when I quit iTunes, it apparently does so successfullly. However, a few minutes later, iTunes opens again! Of course, this is without my permission.
    iTunes is not set to automatically Open At Login, and even if it was, I don't believe that would be the problem.
    So, what can I do to fix this problem? If Terminal is required, that is ok, as I am familiar with the command line, for the most part.
    Thanks for your help! I really appreciate it!

    Ok, well, I used the Disk Utility to repair the disk permissions, and it found some stuff wrong with iTunes, so hopefully that fixed it. I will post back in a day or two with updates!

  • Installed the update on 7/22/11 and now itunes won't quit

    If I close itunes, it pops right back up, if I try forcing a quit, still closes for less than a second.
    It's driving me crazy, what am I missing?
    pppppplease help, thank you.

    I've now figured out that it's during a fresh start up (computer shut down over night) if I log out after start up and log back in itunes seems to behave.

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