Itunes won't read ipod touch

why won't itunes read my ipod touch

Okay, this may be an issue with your iPod. It is very rare, but the iPhone may have corrupted due to a software glitch or perhaps being dropped etc. In a last-ditch attempt to get it working. You could try reformatting your iPod Touch by going into settings > general > reset and clicking " erase all content and settings". I would do this only if you have backed up your iPod and iTunes before. Once you've done this, re-sync with iTunes, and set up the iPod Touch as a backup of your old iPod-that way all your old content (music, photos and apps) will be reloaded onto your iPod Touch.
You can also check this out, and see if this helps solve your problem:
http://support.apple.com/kb/TS1363?viewlocale=en_US
James

Similar Messages

  • ITunes won't recognize IPod touch

    Problem started when I switched to 64bit iTunes On a older Pc,Got a new pc And still cannot get iTunes[64bit] to read the iPod touch.It shows up in windows,I've changed syncing cords,I tried all 15 steps That was listed in the support document for this issue.Nothing works I have to uninstall iTunes,Reinstall and it will work once.Then After a pc reboot iTunes will no longer see it..Won't wifi sync either.Anyone have any tips because this is quite a headache.

    Try this
    http://www.apple.com/support/ipodtouch/assistant/itunes/

  • Itunes won't recognize Ipod Touch 4g

    My Apple products wont show up on itunes.  It is recognized by the computer but for some reason it doesn't come up on Itunes.  I am trying to sync my new ipod Touch with my itunes but it won't let me if it doesn't recognize it.  I tried diagnostics and i get:
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    Compaq-Presario BT570AA-ABA CQ5624P
    iTunes 10.6.1.7
    QuickTime 7.7.1
    FairPlay 1.14.37
    Apple Application Support 2.1.7
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.1.1.4
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.5.502
    Gracenote MusicID 1.9.5.115
    Gracenote Submit 1.9.5.143
    Gracenote DSP 1.9.5.45
    iTunes Serial Number 0035AB1C033AC6A0
    Current user is not an administrator.
    The current local date and time is 2012-05-22 13:25:21.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., RADEON X600 Series (Microsoft Corporation - WDDM)
    ATI Technologies Inc., RADEON X600 Series Secondary (Microsoft Corporation - WDDM)
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Device Connectivity Tests ****
    iPodService 10.6.1.7 (x64) is currently running.
    iTunesHelper 10.6.1.7 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Standard OpenHCD USB Host Controller.  Device is working properly.
    Standard Enhanced PCI to USB Host Controller.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPhone 3G running firmware version 4.2.1
    Serial Number:    5K93293ZY7H
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.
    Everything is up to date.  I reinstalled itunes like 6 times.  I tried looking for an option on Itunes but cant seem to find it.
    restarted computer, restarting ipod, moving usb ports, yup all the good stuff but I still cant get it to work someone please help.

    Finally got it working..  Ok so First read this
    http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
    Just start with verifying the Apple Mobile Device Support is up and working, Just follow the steps here:
    http://support.apple.com/kb/TS1567
    After Stopping it and Restarting and it is still not reconizing your device Then start uninstalling
    Start with: Itunes, Quicktime, Bonjour, Apple Software Update, Apple Mobile Device.
    I had an issue uninstalling Apple Software Update, and was unable to get it off my computer.
    But after all that download and reinstall itunes.
    After doing all that i was able to get mine to show up in itunes
    Hope it helps

  • ITunes won't accept iPod Touch Remote

    I'm trying to use the Remote App on my iPod Touch with the most recent version of iTunes (the one that includes support for the iPad). At first it accepted my iPod Touch 2g, then wouldn't let it connect anymore. I bought a new 3rd generation, and the same thing happened: it let it connect, then all of a sudden, it won't anymore. I've checked to make sure that the box is checked under the Devices tab AND I've double checked to make sure that iTunes is listed as an exception on the Firewall.
    I've uninstalled and reinstalled iTunes AND done a factory reset on the iPod. I'm at wits end! Using the iPod as a remote is a big deal for me; I'm using it in a general music room and I need it to be able to control iTunes from anyplace in the room, not to mention using it to control music for concerts.
    PLEASE HELP!!!!!

    I like you and a lot of people (I've been ready posts here and on iTunes reviews) have been trying to get this app to work, been at it for 2 days. I just got it to work and it is still working even after turning my iTouch off then back on. It actually finds my library each time now!
    I have AT&T Gateway Broadband. There was the problem. I had to change the firewall for the broadband hardware. By typing http://homeportal in your browser it opened up all the info about my Gateway. There you can change the firewall settings.
    I got all of this info from the following site (because we have a OutCast speaker - that I LOVE). Anyway the last page on this link is where I got the info to change the Hardware Router firewall setting. Some of the other info may also help troubleshoot.
    http://www.soundcastsystems.com/manuals/4/3_Troubleshooting%20iTunes%20Remote.pd f
    Hope this can help you or someone else!!!
    Good luck, I know how frustrating it can be.

  • New itunes won't sync ipod touch

    Received replacement 1st generation ipod touch yesterday. Downloaded newest version of itunes at the local library, put on thumb drive. (I don't have internet at my residence, stand-alone computer) Itunes recognizes the ipod, but won't let me put any media on it. It keep sgiving me an error message that I'm not connected to the internet.
    What should I do? Would reverting to an earlier version of itunes work?

    You need internet access to authorize the computer/log into your account in iTunes. After that you shuld not longer need internet access.
    Two solutions:
    -- Get internet access at home
    -- Copy all you media to a USB drive or similar and go to friend's home with iTunes and internet access and load up your iPod there.

  • Itunes won't recognise Ipod touch 5G

    So this is for my friend who has a 5G, but her Itunes won't recognise the ipod touch 5G, but windows can recognise it, Itunes says to reset the Ipod touch, and she has done this before, and now again it won't recognise it, so she has to reset it, and this is quite annoying her, as resetting takes a long time. my friend had a 4G before, and had no problems with this, she sold the 4G to get the 5G. She has a window 7 laptop. I've tried several ways but it hasn't solved it.
    What can we do to solve it ?

    iOS: Device not recognized in iTunes for Mac OS X
    or
    iOS: Device not recognized in iTunes for Windows
    You need iTunes 11.1 or later on the computer.
    Does the iPod charge?

  • ITunes won't recognize iPod touch since Snow Leopard

    I convinced my dad to get Snow Leopard (the low price helped), and he loaded it onto his macbook pro, but now his iPod touch won't mount – it charges from the USB port, but iTunes doesn't recognize it. We plugged in my iPhone to see if it would work, and it started iPhoto, but not iTunes. That shows pretty conclusively that the trouble is with iTunes software. We haven't tried reinstalling it because I'm worried he'll lose all of his many playlists and settings. Any suggestions?

    Hello JacobST,
    Have you tried resetting the iPod touch with it connected to the Mac? To do this, press and hold the Home and Sleep buttons together until the unit powers off. Then press and hold the Sleep button until the Apple logo appears.
    If not luck with that, work through the troubleshooting steps provided in this Apple support document. You can choose to skip the re-installation of iTunes until later, but do know that it will have no affect on the media or settings, because this information is stored elsewhere on his Mac.
    http://support.apple.com/kb/TS1591?viewlocale=en_US
    B-rock

  • Can't reopen Itunes once it has been closed without computer restart.  Can't acces Itunes store 3/4 of the time.  Itunes won't recognize Ipod Touch 5  Help?!

    Since my Itunes was updated I have had nothing but problems.  When I open Itunes, the majority of the time I can not access the itunes store, though I can occasionally.  I have good internet connection.  I followed Itunes help associated with that and even downloaded the latest version of my graphics card.   Then if I close out of Itunes and go back to reopen it will not reopen at all.  The only way I can reopen it is by restarting my computer.  The other thing is that I have a brand new Ipod touch and Itunes does not recognize it.  Help!!!   I hate Itunes 11.0!!   If I didn't already have 7 Ipods and a song library of 6000, I would walk away from apple right now!!!   

    Okay for my issue I ended up calling Apple Support and getting a solution!   Yahoo!  It appears to be working properly without having to go back to the old version of Itunes, as was suggested by someone in this forum.   I have Windows 7, and they did suggest to makes sure my Windows 7 was updated, along with my Video Card.   The tech had me uninstall Itunes and Reinstall it, however she stressed to me that if it was not uninstalled in the proper order, Itunes still would not work after the re-install.  
    The proper order to uninstall Itunes from the add or remove programs, is:
    1st Itunes
    2nd Quicktime
    3rd Apple Software Update
    4th Apple Mobile Device
    5th Bonjour
    6th Apple Aplication Support
    Following the uninstall I shut the computer off completely for one minute, then powered it back up, and went to www.itunes.com to reinstall the software.   Seems to be working now, with my Windows 7, without having to revert back to the old version of itunes.  

  • Itunes won't recognize Ipod Touch and says to reinstall Itunes

    I just recently got a new harddrive for my laptop, and have been reinstalling everything back onto it. Itunes installed fine, but when I go to plug in my Ipod Touch, it tells me that "This ipod cannot be used because the required software was not installed. Run the itunes installer to remove itunes, then install itunes again."
    I have done this like 4 times and it keeps telling me the same thing everytime.
    Does anybody know what this means? Or what I can do to make it recognize my Ipod?

    Finally got it working..  Ok so First read this
    http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
    Just start with verifying the Apple Mobile Device Support is up and working, Just follow the steps here:
    http://support.apple.com/kb/TS1567
    After Stopping it and Restarting and it is still not reconizing your device Then start uninstalling
    Start with: Itunes, Quicktime, Bonjour, Apple Software Update, Apple Mobile Device.
    I had an issue uninstalling Apple Software Update, and was unable to get it off my computer.
    But after all that download and reinstall itunes.
    After doing all that i was able to get mine to show up in itunes
    Hope it helps

  • ITunes won't recognize iPod Touch 2G!

    I just got it today. If I connect it to my PC, Windows recognizes "Apple iPod" but iTunes won't do a thing.
    All I get in the iPod is the iTunes and the USB cable image.
    What should I do?
    Ohh, and my PC recognizes it as a Camera...
    And if I press the Sleep and Home buttons at the same time, the screen will flash and It'll play the camera shutter sound :S
    Message was edited by: Koga001

    Hi,
    Try the general troubleshooting tips in this article: http://support.apple.com/kb/HT1852
    Is the Apple Mobile Device Service running on the PC?
    If the issue persists after trying the tips in the article, try to reconfigure or temporarily disable the security software.
    -Jason

  • Itunes won't recognise ipod touch

    When I try to connect ipod touch get error message that cannot be used as requires itunes version 10.5 or later. Tried to download latest as suggested but no change.  I have itunes on windows xp machine and no problem connecting to nano, classic or shuffle. Help!

    The Nano, classsic and shuffle use differnt drivers than the iPod touch.
    What version of iTunes is stalled on the computer?  In iTune go to Help and then About iTunes.
    Then try:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • Itunes won't detect ipod touch after upgrade to firmware 1.1.4

    I am in desperate need of help. My 16GB Ipod is no longer being detected by iTunes.
    I decided to upgrade the firmware to 1.1.4. through iTunes. The update wasn't interrupted and i can see no issues during the procedure. when the update was completed, my iPod had no content in it and it wasn't showing up in iTunes.
    Here's what i've tried so far to correct this:
    - Uninstalled iTunes and all other apple related software and then re-installed
    - tried different USB ports on my laptop
    - Reset all setting within the ipod
    - Run the iTunes diagnostic. It error's out during the sync test.
    I've tried to find any other similar example on other sites but haven't been successful.
    Please help.

    These are other hints http://www.copytrans.net/helpcopytrans.php#22
    That might help.

  • ITunes won't read iPod...

    When I connect my iPod to the computer the computer recognizes it but iTunes does not and therefore I cannot update my iPod. I didn't tinker with the software beforehand, unless a Spy Sweeper sweep deleted a crucial component of the process, which I would find hard to beleive. I've tried every troubleshooting method this site has to offer and still no luck. The only clue I have to what the problem may be is that a window displaying the "searching flashlight" icon, searching for Autoplay. I downloaded the Autoplay fixer, then Autoplay, and still nothing. Can someone out there help me??

    Freshman: a links for your to peruse
    XP Eneregy Savings Disable USB Ports
    Windows confuses iPod with a network drive
    iPod missing in iTunes and or Windows, includes 5R's
    Let me know if these don't work and why and we'll try some other things.

  • "Delayed Write Failed" - iTunes won't read iPod Classic

    Having problems getting my fathers xmas present working (80gb Classic).
    I have re installed the latest version of itunes, my 30gb 5th gen iPod works fine, when connecting the Ipod classic i get a popup saying "Delayed Write Failed", saying 'failure of computer hardware or nework'. Also 'Unable to save data'.
    How can i beat this sucker?

    *Disable wite-behind caching*
    Right-click on your iPod in *My Computer* and select Properties and then the tab that says Hardware. Highlight the selection that says *Apple iPod USB Device* and select Properties. Under the tab that says Policies make sure that *Optimize for quick removal* is checked.
    If you've had one of these errors then it's posible you have one or more corrupt files on your iPod. To be on the safe side you should check the drive for errors thus:
    *Checking hard-drive for errors*
    Hold Menu+Select for about 6 seconds until it resets, then hold Menu+Play as soon as the Apple logo appears, again for about 6 seconds to put the machine in disk mode. Connect to your computer, closing iTunes if it opens. Browse *My Computer* and right-click on the drive for the iPod, click Properties, then click Tools. Under Error-checking, click *Check Now*. Under Check disk options, select *Scan for and attempt recovery of bad sectors* (Optional - takes ages but a good idea if you've reason to suspect physical damage). Click Start. Mac users should run *Disk Utility / Repair Disk* for the equivalent process. This should find and correct any errors in the logical & physical structures of your iPod's hard drive. Once these have been fixed you can reset the iPod (hold Menu+Select ) .
    tt2

  • Itunes won't  recognise ipod touch after reset

    gf wanted her itouch on my mac so i brought in all her songs divided our music with smart playlists then wiped her itouch so i could sync it with my itunes. After the reset I plug it in and it isn't recognised, anyone help with this? tried all basic troubleshooting options. Thanks

    re-installed itunes worked

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