ITunes won't recognise iPhone 3GS (Vista 32bit)

Hi.
I brought a 32gb iphone 3 days ago from the carphonewarehouse and the guy said in the store O2 will activate the phone within the next 24hours. Fine.
Waited 24 hours then tried to sync the iphone to my windows vista Pc with itunes all loaded up, but itunes wouldn't recognise the iphone at all.I have spoken to o2 4 times and apple tech twice for 2hours each, doing complete removal of all apple/itunes related stuff then reinstalled itunes. I did this 3 complete times, and still itunes won't recognise the iphone even with the lastest itunes.
If i go onto My Computer the actual PC itself picks it up but itunes won't.
I ran a diagnostics test on itunes to find that under Ports:it says "NO iPhone or iPod found"
The next test :iPhone/iPod Touch sync tests
Results: No iPhone/iPod Touch found?
ALL the other diagnostic tests i did showed all GREEN just these two are RED,which i am now?
So yesterday mum and I decided to try and download itunes on my mums work laptop as a last resort since it won't work on my Desktop Pc.
Downloaded the lastest iTunes from apple then synced the iphone, IT picked it up instantly (at this time the iphone haden't been activated but it has now thanks to my mums laptop.)I just ran through the procedures then, tried to sync it to my Desktop Pc. I had no luck. Same again itunes carn't recognise it at all. I need to get it synced to my desktop PC becuase i have over 1000 songs and over 20 movies on my itunes.
I just don't know what to do, would appreciate some insight :confused:
Thanks.

Greetings,
Make sure to run the Apple Update routine on the PeeCee - the PeeCee can be such a royal pain, and even though you aren't required to reboot, I would, as Winblows doesn't pick up on updates as it should.
The next trick would be to reinstall iTunes.
Good Luck - Cheers,
M.

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