Itunes won't recognise my ipod and i have uninstalled it numerous times, what can i do now?

I have tried uninstaling and reinstalingitunes many times and its still will not recognise my ipod. I don't know what else i am meant to do..?

I've spoken with Apple and here is their response (worked for me). You need to uninstall not only iTunes, but also (in this order):
1) iTunes
2) Apple Software Update
3) Apple Mobile Device Support
4) Bonjour
5) Apple Application Support
Then you restart your computer. Then you install the latest version of iTunes (which will reinstall all those things you uninstalled). Then you restart your computer again.

Similar Messages

  • TS3221 i have an error (0xE800005E) my itunes won't recognise my ipod and i need to reactivate it and carn't do so help please

    i have an error(0xe800005E) that my 5 year old son created i tryed 2 connect 2 itunes 2 reactivate his ipod and it wont recognise his ipod how can i fix his ipod

    Try:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

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    7th generation ipod is not recognised in itunes.  It is in windows and i have uninstalled it and installed again 3 times any ideas.

    Hey haptat1,
    Thanks for the question. I understand that your iPod nano is not displayed in iTunes when connected to your computer. The following articles include troubleshooting steps that may help resolve your issue, depending on the symptoms:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    iTunes reports that "iTunes cannot recognize this iPod at this time"
    http://support.apple.com/kb/TS1416
    Thanks,
    Matt M.

  • My ipod has 760 songs on it.  I had to reload my computer that contained itunes.  The new installation of itunes won't allow me to copy the songs into the library.  What can I do?

    My ipod has 760 songs on it.  I had to reload my computer that contained itunes.  The new installation of itunes won't allow me to copy the songs into the library.  What can I do?

    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

  • I have an old version of itunes installed in my iPod.I had a syncronize mistake and I tried to change iTunes to 10.4.1. Now iTunes doesn't recognizes my ipod because of the difference between versions. What can I do?

    I have an old version of itunes installed in my iPod.I had a syncronize mistake and I tried to change iTunes to 10.4.1. Now iTunes doesn't recognizes my ipod because of the difference between versions. What can I do?

    I reinstalled the current version of iTunes, 8.2.1.
    Current version?? Did this post appear out of a time warp?  The current version is 10.7!
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    Itunes won't load CDs automatically and I have to restart it everytime to load 1 CD. I have ensured I have latest Itunes, latest DVD driver, start itunes from program library in safe mode but nothing works. Any ideas ?

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  • HT1711 i wanted to buy music from itune, but when i log in, it said i should answer my email test question, and i have already forgoting it. please what can i do?

    i wanted to buy music from itune, but when i log in, it said i should answer my email test question, and i have already forgoting it. please what can i do?

    If you've forgotten the answers to your security questions and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • I have selected purchased for an album on itunes (iphone 4s) 2 days ago and it is still saying downloading.  What can I do?

    I have selected purchased for an album on itunes (iphone 4s) 2 days ago and it is still saying downloading.  What can I do?

    ISHINNA wrote:
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    You are wasting your time here as whomever lost the phone will most likely not look here as this is not a lost and found.  If the phone is unlocked (doubtful) try calling some of the contacts on the phone so maybe they can reach the owner. In anycase turn it over to the police. They are probably better than you at trying to locate the owner.

  • I put a windows xp cd in my mac book pro and rebooted the mac,mac doesn't start up any more and the cd doesn't come out,what can I do now?

    I put a windows xp cd in my macbook pro and rebooted the mac,mac doesn't come up any more and the cd doesn't come out,what can I do now?

    Hossein,
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  • I am not able to open itunes in my windows 7 i hav reinstalled it many times what can i do to open them

    i am not able to open itunes in my windows 7 i hav reinstalled it many times what can i do to open them

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  • Hey i was able to get free os x lion cause i have get my mac the 9 june 2011... and i have pay in error.. what can i do??

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    You get it here:
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  • ITunes won't recognise my iPod on USB 2.0, only 1.1

    my computer won't recognise my iPod touch 1.1.4 when it is connected via my USB 2.0 PCI card, only when it is plugged in via the motherboards inbuilt USB 1.1 ports. I have plugged it into other computers (all pc's) and it works fine on their USB 2.0 ports.
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    cheers.

    Try this if you have not already. This removes and reinstalls ALL Apple software and sometimes that is required.

  • I updated to ios6 and now iTunes won't recognize my iPod.  I have done all the roubleshooting suggested but still no go.

    Ever since the ios6 update, my iPod is unresponsive and iTunes doesn't recognize the device.  I have uninstalled and reinstalled iTunes and stillno change.  I have followed all the recommended steps from the apple support page.  Any suggestions?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • TS1538 My computer and itunes won't recognise my ipod. It's not coming up anywhere, not even in the device manager as a camera or whatever the troubleshooting said it might say. Plugging it in with the USB cable just charges the device.

    Ipod is not connecting to itunes. It doesn't show up in itunes, 'my computer' or the device manager and plugging in the cord just charges the device.

    Hey, first off, i'd like to say i'm not extremely technical - but i'll try and keep up. i'm having more or less the same problem as JasperMack, only, iTunes is recognizing it as my brother's iPod - Not mine. I've searched through the device manager and i got nothing that will recognize it there. My iPod DOES however charge, it almost takes on the roll of my brother's - only problem is when i got to sync it, it says "no device avalible" or whatever. I got this iPod 2nd-Hand (probably a bad idea) and i have no idea what to do. This is the 1st time i've attempted to to plug it into my computer and it's already taking a flying leap into hte zone of "not working" anything???

  • Hey guys, I need help. I started using mi ipod last week. I could connect it OK to Itunes. Then when I connected again some software update was installed. After that Itunes does not recognise my ipod and now it says it needs to be "restaurado". HELP

    I've tried many solutions they gave me but I can get Itunes to recognise my Ipod. I'm starting to get frustrated with this device,

    There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

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