Itunes won't recognize ipod, but computer will

my ipod recently crashed, and I lost all my songs. At first, whenever I plugged it in, it would be super slow, and it would show up on the computer as this white thing, i'm not sure what it is, but not the ipod icon. Now, after I set my ipod on disk mode, it shows up on the computer as my ipod, but still it does not appear under the devices in itunes. Usually, when you plug in an ipod, itunes automatically comes up, but it took a really long time for it finally to appear.
Any ideas?
help would be greatly appreciated!

Any help here:
iPod appears on the Mac OS X desktop but not in iTunes.
Incidentally, this is a Windows forum.

Similar Messages

  • ITunes won't recognize iPod, but Windows will...

    When I plug in my iPod a Windows folder comes up, showing the folders within the iPod, but iTunes doesn't recognize that it is connected. I have the latest iTunes(5.0) and iPod software. What's going on here?
    Also: Are there any advantages to defragmenting and error checking the iPod's harddrive?

    Try to reset the iPod.

  • Have already had tech support regarding this issue but hasnt helped/itunes will not recognize ipod but computer will offer to open camera

    Need help please!!
    I cannot get my sons ipod to be recognized on itunes however the computer will acknowledge the camera to open for pictures.
    Have already spent hours w/ support and they cannot resolve problem.

    Hi hickorymom,
    Try this solution from an earlier post:
    Did you already try to disable the camera notification in Windows? http://support.apple.com/kb/TS1500
    Hope this works!
    Cheers,
    GB

  • ITunes won't recognize iPod but Windows does.

    At first neither Windows nor iTunes recognized my iPod mini. I reinstalled my driver and Windows can now recognize the iPod but iTunes won't. When I connect the iPod the "do not disconnect" message stays on my screen but nothing happens in iTunes. Can anyone help me?
    iPod Mini   Windows XP  

    Thread: computer not seeing iPod
    http://discussions.apple.com/thread.jspa?threadID=876145&tstart=0
    Patrick

  • ITunes does not recognize iPod but computer does

    I just bought an iPod and I can't get the iTunes to recognize the iPod, however, it appears in windows. When I open iTunes it says that I need to download the updater but I have already done that. I've read the support pages apple had provided and have done everything they have said to do but it still does not work.
    I bought one a week before this and it worked but the battery did not last so I traded it in for this one. So I know my computer and iTunes is capable of working, just not the iPod.
    If anyone has any reasons for this, please let me know. I would appreciate it greatly.

    Welcome to Apple Discussions!
    Have you seen this?
    http://docs.info.apple.com/article.html?artnum=93716
    Merry Christmas
    btabz

  • Itunes for mac won't recognize ipod but iTunes on parallels will

    Just upgraded itunes to 10.5 and purchased a new ipod classic (160gb). All my music is on my old macbook, but itunes won't recognize that the ipod is attached. Finder will, but iTunes won't. However, when I run iTunes in parallels desktop on the same mac, it recognizes the iPod and asks to sync. How do I get the mac itunes to recognize the ipod?

    Sorry for the late response. I realised my notifications are off. I've tried that. All my software is up to date, setting for wifi sync are all checked off. I spent 1 hour on the phone with Apple with no results. Most threads are about Windows PC. I run a a MacBook. Variables could be my Linksys router but i/ve played with the firewall settings and nothing. I have a range extender but all devices are using the same network. Any final ideas?

  • Itunes won't recognize ipod and videos gone

    I have a 30GB Video Ipod and itunes won't recognize it. I have to keep putting the music files back in and converting them. Also the Movie and TV Shows I bought disappeared. I have a Windows XP Home Edition, and itunes 7. I downloaded itunes about 4 or 5 months ago, it that helps. My ipod shows up in my computer though. I want to know:
    1. How can I get itunes to recognize my ipod
    2. How do I get itunes to keep and remember my files
    3. How do I get my videos back?
    4. Which version of itunes should I get and how do I get it?

    Welcome to Apple Discussions!
    This article addresses both error messages...
    iPod shows up in Windows but not in iTunes
    As for the iPod not turning off. Try resetting...
    Reset iPod
    After you reset it, wait about a minute and then try turning it off.
    btabz

  • Itunes won't recognize iPod after installing MediaMonkey..

    Hi,
    I recently switched from Itunes to MediaMonkey, and I'm very happy. But my girlfriend still uses iTunes. And now her iTunes won't recognize neither her or my iPod when I connect either of them. Windows and MediaMonkey recognizes them perfectly. iTunes just comes up with this error message:
    "The software necessary to communicate with iPod isn't correctly installed. Install iTunes again before installing iPod-software."
    I've tried uninstalling and re-installing iTunes a number of times. I even tried uninstalled MediaMonkey, but nothing works..
    PLEASE HELP ME, I'M GOING INSANE HERE =(

    Have you tried working through the steps in this article, in the order listed?
    http://support.apple.com/kb/TS1363?viewlocale=en_US

  • ITunes won't recognize iPod - Extreme frustration!

    So iTunes won't recognize my new IPod Video. It works fine with my kids' shuffle, mini and 4th gen but when I connect my new iPod I just get a window with: "iTunes cannot read the contents of the ipod "IPOD". Use the IPOD Software Updater Application to restore the IPOD to factory settings"
    I've been trying since Christmas to get this thing working. I've tried the five R's, I've tried every combination of everything suggested on the Apple site, (including posts here) I've tried stuff from other apple users sites. No joy. I just got off the phone with the help rep from Apple. He talked me through the MSCONFIG stuff, no joy still. He told me to go to depot.info.apple.com/ipod and fill out the forms and they'd send me a package to put my iPod in to send them so they could fix it. It's personalized so it'll take an extra 3 weeks to fix. Needless to say, I'm very frustrated and extremely disapointed.
    Merry Christmas.
    Windows XP

    Looks like you're another victim.
    http://discussions.apple.com/thread.jspa?messageID=1432706&#1432706

  • Itunes won't recognize Iphone but device still charges

    Today, I had my Iphone 5c replaced after having issues with the software on my previous iphone 5c. I'm trying to put the data that was on my previous phone back onto my new replacement but Itunes won't recognize my device. I have tried getting the data back on my phone using Icloud but the backup data that is for my Iphone can't be selected as the backup data requires software that is ios 7.1 or later (or something like that). I have selected the option of "set up as new iphone" and just downloaded the software update but I don't know how to get back to the screen that shows the icloud backups.
    I have also tried all the recommended things for when the device cannot be detected with itunes (ex. reinstalling itunes, restarting apple mobile device support< ect.)
    If you can help with how I can get my itunes to recognize my iphone or how i can set up with icloud after selecting "set up as new iphone" that would be great

    Set the phone up as a new phone. Then update the iOS to 7.1. After the update is complete restore your phone from your backup.

  • Can't reopen Itunes once it has been closed without computer restart.  Can't acces Itunes store 3/4 of the time.  Itunes won't recognize Ipod Touch 5  Help?!

    Since my Itunes was updated I have had nothing but problems.  When I open Itunes, the majority of the time I can not access the itunes store, though I can occasionally.  I have good internet connection.  I followed Itunes help associated with that and even downloaded the latest version of my graphics card.   Then if I close out of Itunes and go back to reopen it will not reopen at all.  The only way I can reopen it is by restarting my computer.  The other thing is that I have a brand new Ipod touch and Itunes does not recognize it.  Help!!!   I hate Itunes 11.0!!   If I didn't already have 7 Ipods and a song library of 6000, I would walk away from apple right now!!!   

    Okay for my issue I ended up calling Apple Support and getting a solution!   Yahoo!  It appears to be working properly without having to go back to the old version of Itunes, as was suggested by someone in this forum.   I have Windows 7, and they did suggest to makes sure my Windows 7 was updated, along with my Video Card.   The tech had me uninstall Itunes and Reinstall it, however she stressed to me that if it was not uninstalled in the proper order, Itunes still would not work after the re-install.  
    The proper order to uninstall Itunes from the add or remove programs, is:
    1st Itunes
    2nd Quicktime
    3rd Apple Software Update
    4th Apple Mobile Device
    5th Bonjour
    6th Apple Aplication Support
    Following the uninstall I shut the computer off completely for one minute, then powered it back up, and went to www.itunes.com to reinstall the software.   Seems to be working now, with my Windows 7, without having to revert back to the old version of itunes.  

  • ITunes won't recognize iPod, iPod charges but won't play

    When I connect my nano, it goes to the Do Not Disconnect screen, but my iTunes does not recognize the nano, so I can't update songs/playlists. It charges, but when I try to play - after I select a song - it goes to that song, but doesn't play and then skips to the next song and the next and the next and nothing plays. I reset the nano and reinstalled iTunes but problem still exists. Any thoughts? Thanks!

    When I connect my nano, it goes to the Do Not
    Disconnect screen, but my iTunes does not recognize
    the nano, so I can't update songs/playlists. It
    charges, but when I try to play - after I select a
    song - it goes to that song, but doesn't play and
    then skips to the next song and the next and the next
    and nothing plays. I reset the nano and reinstalled
    iTunes but problem still exists. Any thoughts? Thanks!
    iPod will charge and play, but is not recognized by iTunes.
    It seems as it is on the hard drive only.

  • ITunes won't recognize iPod Nano (1GB, 1st generation)

    I have been having problems Sync'ing my iPod nano with iTunes, however, the more I read help articles and follow the steps, the worse the problem gets. (I'm on a PC using Windows XP)
    I've gotten to the point where I updated my iPod software in Disk mode (up until then it was being recognized only in Disk mode), but when iTunes failed to recognize it when not in Disk mode I preceded to restore my iPod to factory settings, as instructed in the help articles.
    Now, up until then, I still had music in my iPod, and I was being able to charge it and listen to my music even though I couldn't sync the iPod anymore. After restoring, I not only lost my music (which I was aware of), but it STILL did not fix my problem. So I started to get annoyed.
    I then noticed that my iPod was being recognized by My Computer, just not by iTunes, so I began to perform the steps indicated in the following article:
    http://docs.info.apple.com/article.html?artnum=93716
    I restarted my iPod service - no luck
    I removed iTunes - no luck
    I emptied my Temp directory and restarted...
    That's when iTunes stopped recognizing my iPod altogether, not even in Disk mode. Not only that, but it seems to have affected the iPod itself, since it won't turn off or exit Disk mode anymore. So now I'm scared of going though with any more steps on whichever "help" articles and making the problem even worse than it already is (if that's possible).
    The only other information I can provide is that windows is still recognizing my iPod, no problem, and when I connect my iPod, iTunes actually launches... but DOESN'T recognize a thing. So I ran a diagnostics using iTunes and here's what I got (iPod diagnostics):
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    INTEL_ D945GCL_
    iTunes 7.3.2.6
    iPodService 7.3.2.6 is currently running.
    iTunesHelper 7.3.2.6 is currently running.
    Current user is an administrator.
    The current local date and time is 2007-08-30 11:53:26.
    Connected Storage Devices:
    Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
    Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
    Unidade de disco, Apple iPod USB Device, Bus Type USB
    Universal Serial Bus Controllers:
    Standard Universal PCI to USB Host Controller. Device is working properly.
    Standard Universal PCI to USB Host Controller. Device is working properly.
    Standard Universal PCI to USB Host Controller. Device is working properly.
    Standard Universal PCI to USB Host Controller. Device is working properly.
    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    No IEEE 1394 Host Controller found.
    Connected Device Information:
    IPOD (H:\), iPod nano running firmware version 1.3.1
    All green lights, and as you can see, according to iTunes, NO PROBLEM! Except that it won't recognize the iPod that the disgnistics says exists and reads... ?!?!?!
    If anyone could shed some light on my situation, i would be VERY greatful!

    My IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.

  • Itunes won't recognize ipod nano 2nd gen

    hi everyone,
    I have a mac powerpc g4 and am running osx 10.3.2 and itunes 6.0.4. as far as I know, that's the latest itunes that will work with this os. I can plug in my own ipod (an old 40 gb) and everything's great. the problem is when my fiance plugs in hers -- she wants to load some of my mp3s onto her ipod. it shows up as an ipod on the desktop, but itunes doesn't recognize it. I tried the 5 R's already -- I even restored her ipod nano 2nd gen and made sure it was in mac format and had the latest software, which it now does. but it makes no difference. her own itunes/mac recognizes her ipod just fine; the problem is when we plug it into my mac. I suspect I need some different, updated driver that will explain to my mac that the thing that's being plugged in needs to be treated like an ipod. any ideas where I can find such a driver that would work with my os, or, failing that, any ideas as to anything else that would fix the problem? any help is much appreciated.
    thanks,
    John

    My IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.

  • ITunes won't recognize iPod nano 7th gen. after recent update

    I just downloaded the latest update for Itunes (11.1.2) and all of a sudden iTunes doesn't recognize my iPod nano anymore.
    It's a brand new one, 7th generation, only bought last week, and before the update all was functioning well. Windows does recognize the iPod so I don't know what the problem is.
    Things I did to solve the problem: delete iTunes from and reinstall it again to my laptop and restart the computer a couple of times.
    Anyone have an idea what to do or what the problem is?

    My IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.

Maybe you are looking for

  • Video ipod not recognized by windows at all

    My new video ipod suddenly cannot be recognized by Windows. I'm not really sure what happened - one day I was able to plug it in and have iTunes automatically start and sync, and now whenever I plug it in I just get the message "do not disconnect." A

  • My info wont sync

    I recently got an iphone and an ipad for christmas. i have a mac that i bought 2 years ago. the user name and password are different from the mac and the iphone, and i cant get my things to sync. how to do i make them all the same?

  • IDVD issues--quality of photos

    I have never used IDVD before.  I wanted to burn a slideshow with about 289 pictures to a DVD.  Is that too many?  The photos are extremely clear with great resolution.  They were taken with a very high end digital DVD, so that is really not an issue

  • Preview hangs whole saving Mountain Lion

    I just installed Mountain Lion and am having problems using preview to scan from my Epson or HP all in one printers.  The scan happens ok but it hangs when I try to save the image on my PC.  During save or close the program hangs.  Also when trying t

  • Table name in variable

    Hello there, I have a question on the following: I want to read from a series of tables which a different suffix such as table123, table234 and table110 How can I put them in a loop and extract data from them for x in y loop select abc, edf, .......