ITunes won't recognize iPod, but Windows will...

When I plug in my iPod a Windows folder comes up, showing the folders within the iPod, but iTunes doesn't recognize that it is connected. I have the latest iTunes(5.0) and iPod software. What's going on here?
Also: Are there any advantages to defragmenting and error checking the iPod's harddrive?

Try to reset the iPod.

Similar Messages

  • ITunes won't recognize iPod but Windows does.

    At first neither Windows nor iTunes recognized my iPod mini. I reinstalled my driver and Windows can now recognize the iPod but iTunes won't. When I connect the iPod the "do not disconnect" message stays on my screen but nothing happens in iTunes. Can anyone help me?
    iPod Mini   Windows XP  

    Thread: computer not seeing iPod
    http://discussions.apple.com/thread.jspa?threadID=876145&tstart=0
    Patrick

  • Itunes won't recognize ipod, but computer will

    my ipod recently crashed, and I lost all my songs. At first, whenever I plugged it in, it would be super slow, and it would show up on the computer as this white thing, i'm not sure what it is, but not the ipod icon. Now, after I set my ipod on disk mode, it shows up on the computer as my ipod, but still it does not appear under the devices in itunes. Usually, when you plug in an ipod, itunes automatically comes up, but it took a really long time for it finally to appear.
    Any ideas?
    help would be greatly appreciated!

    Any help here:
    iPod appears on the Mac OS X desktop but not in iTunes.
    Incidentally, this is a Windows forum.

  • Itunes dont recognize ipod, but windows does

    My itunes dont recognize ipod, but windows does, and i already follow all the steps from support. Any tips ?

    and i already follow all the steps from support
    We have no way of knowing exactly which steps you've tried.
    Disable anti virus software and turn off the Firewall.
    iOS: Device not recognized in iTunes for Windows
    And Restart the Apple Mobile Device Service (AMDS) on Windows

  • Itunes for mac won't recognize ipod but iTunes on parallels will

    Just upgraded itunes to 10.5 and purchased a new ipod classic (160gb). All my music is on my old macbook, but itunes won't recognize that the ipod is attached. Finder will, but iTunes won't. However, when I run iTunes in parallels desktop on the same mac, it recognizes the iPod and asks to sync. How do I get the mac itunes to recognize the ipod?

    Sorry for the late response. I realised my notifications are off. I've tried that. All my software is up to date, setting for wifi sync are all checked off. I spent 1 hour on the phone with Apple with no results. Most threads are about Windows PC. I run a a MacBook. Variables could be my Linksys router but i/ve played with the firewall settings and nothing. I have a range extender but all devices are using the same network. Any final ideas?

  • Itunes won't recognize iPod after installing MediaMonkey..

    Hi,
    I recently switched from Itunes to MediaMonkey, and I'm very happy. But my girlfriend still uses iTunes. And now her iTunes won't recognize neither her or my iPod when I connect either of them. Windows and MediaMonkey recognizes them perfectly. iTunes just comes up with this error message:
    "The software necessary to communicate with iPod isn't correctly installed. Install iTunes again before installing iPod-software."
    I've tried uninstalling and re-installing iTunes a number of times. I even tried uninstalled MediaMonkey, but nothing works..
    PLEASE HELP ME, I'M GOING INSANE HERE =(

    Have you tried working through the steps in this article, in the order listed?
    http://support.apple.com/kb/TS1363?viewlocale=en_US

  • Itunes won't recognize ipod and videos gone

    I have a 30GB Video Ipod and itunes won't recognize it. I have to keep putting the music files back in and converting them. Also the Movie and TV Shows I bought disappeared. I have a Windows XP Home Edition, and itunes 7. I downloaded itunes about 4 or 5 months ago, it that helps. My ipod shows up in my computer though. I want to know:
    1. How can I get itunes to recognize my ipod
    2. How do I get itunes to keep and remember my files
    3. How do I get my videos back?
    4. Which version of itunes should I get and how do I get it?

    Welcome to Apple Discussions!
    This article addresses both error messages...
    iPod shows up in Windows but not in iTunes
    As for the iPod not turning off. Try resetting...
    Reset iPod
    After you reset it, wait about a minute and then try turning it off.
    btabz

  • ITunes won't recognize iPod - Extreme frustration!

    So iTunes won't recognize my new IPod Video. It works fine with my kids' shuffle, mini and 4th gen but when I connect my new iPod I just get a window with: "iTunes cannot read the contents of the ipod "IPOD". Use the IPOD Software Updater Application to restore the IPOD to factory settings"
    I've been trying since Christmas to get this thing working. I've tried the five R's, I've tried every combination of everything suggested on the Apple site, (including posts here) I've tried stuff from other apple users sites. No joy. I just got off the phone with the help rep from Apple. He talked me through the MSCONFIG stuff, no joy still. He told me to go to depot.info.apple.com/ipod and fill out the forms and they'd send me a package to put my iPod in to send them so they could fix it. It's personalized so it'll take an extra 3 weeks to fix. Needless to say, I'm very frustrated and extremely disapointed.
    Merry Christmas.
    Windows XP

    Looks like you're another victim.
    http://discussions.apple.com/thread.jspa?messageID=1432706&#1432706

  • Itunes won't recognize Iphone but device still charges

    Today, I had my Iphone 5c replaced after having issues with the software on my previous iphone 5c. I'm trying to put the data that was on my previous phone back onto my new replacement but Itunes won't recognize my device. I have tried getting the data back on my phone using Icloud but the backup data that is for my Iphone can't be selected as the backup data requires software that is ios 7.1 or later (or something like that). I have selected the option of "set up as new iphone" and just downloaded the software update but I don't know how to get back to the screen that shows the icloud backups.
    I have also tried all the recommended things for when the device cannot be detected with itunes (ex. reinstalling itunes, restarting apple mobile device support< ect.)
    If you can help with how I can get my itunes to recognize my iphone or how i can set up with icloud after selecting "set up as new iphone" that would be great

    Set the phone up as a new phone. Then update the iOS to 7.1. After the update is complete restore your phone from your backup.

  • Itunes won't recognize Ipod, shows in Windows Explorer

    Just got new iPod but it doesn't work. When plugged into computer via USB 2.0 port (4-slot PCI), there is pause and the following happens:
    1) Ipod screen says "Do not disconnect", flashes crossout icon.
    2) In the upper left of the iPod screen a twirling series of circular lines animates for a few seconds.
    3) iTunes freezes for a moment and then does nothing. When examining "preferences" interface, the Ipod tab says "No Ipod connected".
    4) Windows popup messages recognize "mass USB storage" device; shows up as "removable drive" in Windows file explorer.
    I have done everything recommended by this document to no avail:
    http://docs.info.apple.com/article.html?artnum=93716
    What's next? Isn't there anyone I can call? I don't care if it costs something, I just want this to work...
    Thanks to anyone that can help...
    -Greg

    Shervin,
    You may be on to something with respect to the USB card. My computer has a USB 1.1 port and when I connected my iPod after loading the software and checking for updates my computer hung and I had to disconnect the iPod to restart the computer.
    When I re started a Windows balloon appeared saying the device could operate faster with a USB 2.0 port. Clicking on the balloon showed that the iPod was there, but when I tried to explore or go to My Computer the computer hung.
    I disconnected the iPod and re started the computer, this time starting iTunes before connecting the iPod - the application hung as soon as I connected the iPod and the ctrl/alt/del function showed that it was not responding.
    Thinking this was a computer hardware problem I tried the same procedure on my laptop with the same result.
    I finally fixed the problem as follows:
    (1) I deleted iTunes and the Updater from my laptop;
    (2) I re booted the iPod by holding the menu and select buttons for 6 seconds;
    (3) I down loaded a fresh copy of iTunes and Updater and rebooted my computer;
    (4)I connected the iPod and started the Updater program and clicked on "restore";
    (5)The application completed the restore and idled for several minutes after which a window appeared asking me to name my iPod (I hadn't seen this window during the initial install of the software on my desktop);
    (6) I checked in My Computer and found my iPod listed;
    (7) I ejected the iPod and started iTunes;
    (8) Under preferences, I changed the automatic update option to manual
    (9) I shut down iTunes and connected the iPod and waited;
    (10) The computer seemed to "hang" but I waited several minutes (3) and iTunes launched with my named iPod in the left column
    My iPod is now working normally. What do I think was wrong? I don't think the initial setup went smoothly. I should have removed my iTunes and Updater installs (from before I received my iPod) and started fresh. The USB 1.0 port is slowing things down, including recognizing my iPod and communicating with it (this is why iTunes is taking so long to launch and the computer appears to be hung), so I'm going to replace it with an Apple tested USB 2.0 PCI card.
    I believe that at some point the software on the iPod became corrupt (either from the factory or during the initial setup) because until I rebooted it manually, the computer couldn't "talk" to it. After the reboot, I was able to do a "restore" and then complete the installation and launch iTunes.
    I should say that when I moved the iPod back to my desktop, a message came up telling me that my iPod was assigned to another computer and did I want to change. This answers my question about connecting the iPod to more than one computer - not possible - but I should have been able to anticipate that.
    Sorry for the long post, but hopefully the above information will be helpful to those having difficulty getting their computer to recognize their iPod (or iTunes, for that matter).
    kayjh

  • ITunes won't recognize iPod, iPod charges but won't play

    When I connect my nano, it goes to the Do Not Disconnect screen, but my iTunes does not recognize the nano, so I can't update songs/playlists. It charges, but when I try to play - after I select a song - it goes to that song, but doesn't play and then skips to the next song and the next and the next and nothing plays. I reset the nano and reinstalled iTunes but problem still exists. Any thoughts? Thanks!

    When I connect my nano, it goes to the Do Not
    Disconnect screen, but my iTunes does not recognize
    the nano, so I can't update songs/playlists. It
    charges, but when I try to play - after I select a
    song - it goes to that song, but doesn't play and
    then skips to the next song and the next and the next
    and nothing plays. I reset the nano and reinstalled
    iTunes but problem still exists. Any thoughts? Thanks!
    iPod will charge and play, but is not recognized by iTunes.
    It seems as it is on the hard drive only.

  • ITunes won't recognize iPod Nano (1GB, 1st generation)

    I have been having problems Sync'ing my iPod nano with iTunes, however, the more I read help articles and follow the steps, the worse the problem gets. (I'm on a PC using Windows XP)
    I've gotten to the point where I updated my iPod software in Disk mode (up until then it was being recognized only in Disk mode), but when iTunes failed to recognize it when not in Disk mode I preceded to restore my iPod to factory settings, as instructed in the help articles.
    Now, up until then, I still had music in my iPod, and I was being able to charge it and listen to my music even though I couldn't sync the iPod anymore. After restoring, I not only lost my music (which I was aware of), but it STILL did not fix my problem. So I started to get annoyed.
    I then noticed that my iPod was being recognized by My Computer, just not by iTunes, so I began to perform the steps indicated in the following article:
    http://docs.info.apple.com/article.html?artnum=93716
    I restarted my iPod service - no luck
    I removed iTunes - no luck
    I emptied my Temp directory and restarted...
    That's when iTunes stopped recognizing my iPod altogether, not even in Disk mode. Not only that, but it seems to have affected the iPod itself, since it won't turn off or exit Disk mode anymore. So now I'm scared of going though with any more steps on whichever "help" articles and making the problem even worse than it already is (if that's possible).
    The only other information I can provide is that windows is still recognizing my iPod, no problem, and when I connect my iPod, iTunes actually launches... but DOESN'T recognize a thing. So I ran a diagnostics using iTunes and here's what I got (iPod diagnostics):
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    INTEL_ D945GCL_
    iTunes 7.3.2.6
    iPodService 7.3.2.6 is currently running.
    iTunesHelper 7.3.2.6 is currently running.
    Current user is an administrator.
    The current local date and time is 2007-08-30 11:53:26.
    Connected Storage Devices:
    Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
    Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
    Unidade de disco, Apple iPod USB Device, Bus Type USB
    Universal Serial Bus Controllers:
    Standard Universal PCI to USB Host Controller. Device is working properly.
    Standard Universal PCI to USB Host Controller. Device is working properly.
    Standard Universal PCI to USB Host Controller. Device is working properly.
    Standard Universal PCI to USB Host Controller. Device is working properly.
    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    No IEEE 1394 Host Controller found.
    Connected Device Information:
    IPOD (H:\), iPod nano running firmware version 1.3.1
    All green lights, and as you can see, according to iTunes, NO PROBLEM! Except that it won't recognize the iPod that the disgnistics says exists and reads... ?!?!?!
    If anyone could shed some light on my situation, i would be VERY greatful!

    My IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.

  • ITunes won't recognize iPod Touch 2G!

    I just got it today. If I connect it to my PC, Windows recognizes "Apple iPod" but iTunes won't do a thing.
    All I get in the iPod is the iTunes and the USB cable image.
    What should I do?
    Ohh, and my PC recognizes it as a Camera...
    And if I press the Sleep and Home buttons at the same time, the screen will flash and It'll play the camera shutter sound :S
    Message was edited by: Koga001

    Hi,
    Try the general troubleshooting tips in this article: http://support.apple.com/kb/HT1852
    Is the Apple Mobile Device Service running on the PC?
    If the issue persists after trying the tips in the article, try to reconfigure or temporarily disable the security software.
    -Jason

  • ITunes won't recognize iPod nano 7th gen. after recent update

    I just downloaded the latest update for Itunes (11.1.2) and all of a sudden iTunes doesn't recognize my iPod nano anymore.
    It's a brand new one, 7th generation, only bought last week, and before the update all was functioning well. Windows does recognize the iPod so I don't know what the problem is.
    Things I did to solve the problem: delete iTunes from and reinstall it again to my laptop and restart the computer a couple of times.
    Anyone have an idea what to do or what the problem is?

    My IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.

  • Itunes won't recognize ipod *PLEASE HELP- I'M NOT GETTING ANY REPLIES*

    I plug in my ipod, and it appears in My Computer, but it won't come up in the sources for itunes. I've tried it on 3 different computers and it still won't work. I put some music on it a few days ago and it worked fine then. What's going on, now? And how can I fix it?
    hp   Windows XP  

    You can try opening the iPod drive in My Computer,
    and deleting the folder "iPod_Control" (this is a
    hidden folder, you have to enable "Show hidden files
    and folders" by clicking on the Tools menu in My
    Computer, selecting Folder Options, and going to the
    View tab). Doing this will delete everything off
    your iPod (music, videos, games, etc) but after doing
    so, if you open iTunes it may recognize the iPod
    again and ask you to restore it (will likely say your
    iPod is in "Recovery Mode"). Then do the restore,
    and see if it's recognized after that.
    That helps, but I don't have my music on anything but my iPod because I downloaded it all on a computer at a coffee shop, so if I do that, I'll have wasted about $175 worth of music. I'll use that as a last resort, but are there any other ideas?
    hp   Windows XP  

Maybe you are looking for