ITunes won't recognize iPod...I've tried everything!!!  HELP!!!

Hi there folks...
I am about to lose my freakin' mind. I have tried almost everything with no luck. I have a 4th gen 40gb.
My iTunes refuses to recognize my iPod. I THINK my Windows is seeing it, as when I go into My Computer, I see E: Removable Disc," which I believe is my iPod. However, when I try to right click on it, "My Computer" goes to "not responding," and I have to ctrlaltdelete to get rid of it. I have tried most of the solutions offered on this board, short of reinstalling iTunes (I'd rather not have to lose all the labeling, playlists, etc I've done).
I've tried the 5 R's, I've done the thing where you go to "processes" and end ipodservices.exe etc. I've tried the "quick fix" offered on the page of possible solutions. I can't restore it because when I try to run the updater, it just gets stuck on "initializing", and every once in a while it will say something about "internal manager error." Is there any other way to restore it?
At times, when the iPod is plugged in, I will get the "autoplay" thing with the flashlight running for a few minutes, but then nothing happens after it's done. Because the iPod displays "Do Not Disconnect" when it's in the dock, I have to shut my computer down completely in order to take it off the dock.
During this whole process, my iPod has given me stuff like the support link flashing, the folder with the "!", my library has seemingly disappeared several times but always comes back....
The strangest thing is, I brought it into work to try on my work computer, and I have ALL the exact same symptoms as on my home computer. I'm not sure what that tells us...
What in the world is going on? It's making me crazy!!!
Please help!!
Dell Inspiron 8500   Windows XP   4th Gen 40gb clickwheel

I have ALL the exact same symptoms as on my home computer.
It sure sounds to me like something on the iPod is broken. If it's under warranty then I would send it back for repair. If not, check out some of the web repair services, such as iPodResQ etc.

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