Itunes won't recognize ipod is plugged in

My itunes doesnt see my ipod is plugged in, so it wont update. i have already installed the newest itunes and ipod updates.

hi Kate!
Zevoneer's got you covered. there's one other thing that is worth checking up on too, though:
iPod for Windows: Fast user switching in Windows XP is not supported
love, b

Similar Messages

  • Itunes won't recognize iPod after installing MediaMonkey..

    Hi,
    I recently switched from Itunes to MediaMonkey, and I'm very happy. But my girlfriend still uses iTunes. And now her iTunes won't recognize neither her or my iPod when I connect either of them. Windows and MediaMonkey recognizes them perfectly. iTunes just comes up with this error message:
    "The software necessary to communicate with iPod isn't correctly installed. Install iTunes again before installing iPod-software."
    I've tried uninstalling and re-installing iTunes a number of times. I even tried uninstalled MediaMonkey, but nothing works..
    PLEASE HELP ME, I'M GOING INSANE HERE =(

    Have you tried working through the steps in this article, in the order listed?
    http://support.apple.com/kb/TS1363?viewlocale=en_US

  • Itunes won't recognize ipod and videos gone

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    Welcome to Apple Discussions!
    This article addresses both error messages...
    iPod shows up in Windows but not in iTunes
    As for the iPod not turning off. Try resetting...
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  • ITunes won't recognize iPod - Extreme frustration!

    So iTunes won't recognize my new IPod Video. It works fine with my kids' shuffle, mini and 4th gen but when I connect my new iPod I just get a window with: "iTunes cannot read the contents of the ipod "IPOD". Use the IPOD Software Updater Application to restore the IPOD to factory settings"
    I've been trying since Christmas to get this thing working. I've tried the five R's, I've tried every combination of everything suggested on the Apple site, (including posts here) I've tried stuff from other apple users sites. No joy. I just got off the phone with the help rep from Apple. He talked me through the MSCONFIG stuff, no joy still. He told me to go to depot.info.apple.com/ipod and fill out the forms and they'd send me a package to put my iPod in to send them so they could fix it. It's personalized so it'll take an extra 3 weeks to fix. Needless to say, I'm very frustrated and extremely disapointed.
    Merry Christmas.
    Windows XP

    Looks like you're another victim.
    http://discussions.apple.com/thread.jspa?messageID=1432706&#1432706

  • Itunes won't recognize Ipod

    I've been using my old ipod touch for years and never had a problem with syncing. However, now with the 12.1 itunes it won't even recognize that I plugged in a device and won't show up in itunes. The Ipod would charge but it could not be connected to itunes. I had a crack in the old ipod anyway so I then bought a new ipod touch but when I plugged it in I STILL don't have it show up. When I ran the diagnostic test, everything showed up as fine except for the one test on recognizing the device and syncing. Any help would be much appreciated!!!

    Try Andrei Cerbu's post here, JF Fourie's post here, or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
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  • ITunes won't recognize iPod touch since Snow Leopard

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    Hello JacobST,
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    If not luck with that, work through the troubleshooting steps provided in this Apple support document. You can choose to skip the re-installation of iTunes until later, but do know that it will have no affect on the media or settings, because this information is stored elsewhere on his Mac.
    http://support.apple.com/kb/TS1591?viewlocale=en_US
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  • Itunes won't recognize ipod nano 2nd gen

    hi everyone,
    I have a mac powerpc g4 and am running osx 10.3.2 and itunes 6.0.4. as far as I know, that's the latest itunes that will work with this os. I can plug in my own ipod (an old 40 gb) and everything's great. the problem is when my fiance plugs in hers -- she wants to load some of my mp3s onto her ipod. it shows up as an ipod on the desktop, but itunes doesn't recognize it. I tried the 5 R's already -- I even restored her ipod nano 2nd gen and made sure it was in mac format and had the latest software, which it now does. but it makes no difference. her own itunes/mac recognizes her ipod just fine; the problem is when we plug it into my mac. I suspect I need some different, updated driver that will explain to my mac that the thing that's being plugged in needs to be treated like an ipod. any ideas where I can find such a driver that would work with my os, or, failing that, any ideas as to anything else that would fix the problem? any help is much appreciated.
    thanks,
    John

    My IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.

  • Itunes won't recognize ipod *PLEASE HELP- I'M NOT GETTING ANY REPLIES*

    I plug in my ipod, and it appears in My Computer, but it won't come up in the sources for itunes. I've tried it on 3 different computers and it still won't work. I put some music on it a few days ago and it worked fine then. What's going on, now? And how can I fix it?
    hp   Windows XP  

    You can try opening the iPod drive in My Computer,
    and deleting the folder "iPod_Control" (this is a
    hidden folder, you have to enable "Show hidden files
    and folders" by clicking on the Tools menu in My
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    View tab). Doing this will delete everything off
    your iPod (music, videos, games, etc) but after doing
    so, if you open iTunes it may recognize the iPod
    again and ask you to restore it (will likely say your
    iPod is in "Recovery Mode"). Then do the restore,
    and see if it's recognized after that.
    That helps, but I don't have my music on anything but my iPod because I downloaded it all on a computer at a coffee shop, so if I do that, I'll have wasted about $175 worth of music. I'll use that as a last resort, but are there any other ideas?
    hp   Windows XP  

  • Itunes won't recognize Ipod Classic after update

    I updated my Itunes to the most recent version, then when I plugged my Ipod Classic 120gb in, Itunes would not recognize it and erased everything off of it. When I try to sync it the ipod freezes as well as Itunes and I have to unplug it and restart my computer to get Itunes working again. Does anyone know how to fix this? I know that certain Ipod Touches won't work on updated Itunes, is this the same with the Ipod Classic? I am using a PC not a Mac.
    Any help is appreciated, I'm not very techy so layman terms are appreciated.

    Does this happen no matter what USB port you plug the iPod into? Have you tried using a different USB sync cable to see if that makes any difference? 
    Sounds like there may be issues with your iPod's hard drive. Perhaps it would be worth it to run a disk diagnostic on the iPod's HD to make sure it is still in a healthy condition. See this older post from another forum member turingtest2 on how to perform this test and what the resulting numbers indicate.
    https://discussions.apple.com/thread/3784647?start=0&tstart=0
    B-rock

  • Storage space full of "other", computer won't recognize iPod is plugged in

    I just downloaded about 100 songs onto my 160 gigabyte iPod Video Classic, making my number of songs only about 1,300. My iPod says its storage now only has 1.9 mb left. I only have about 10 videos and no photos, but the "other" section of the storage content bar takes up a ton of space. It had none before. How do I remove the "other" from my iPod? Now my computer won't recognize any iPod when I plug it in, and I've tried multiple plugs.

    Connect the iPod to a USB2.0  port, on the Computer itself and not a USB hub or those found on the Apple keyboard.
    If iTunes launch, close it back.
    If your iPod is found on your Desktop, then run DiskUtility, (if not then Reset the iPod while connected to the Mac)
    Select you iPod
    Click FirstAid Tab on the right window.
    Press the Repair button.
    After Repair finish, iTunes may launch and ask to Restore, this will delete all the data in your iPod.
    if iTunes did not launch, just Reset iPod again while connected to your Mac.
    Always don't use USB hub or the Keyboard USB port or else your problem will come back, as the power is insufficient from these shared ports for iPod harddisk write process.
    Good Luck!

  • ITunes won't recognize iPod Nano (1GB, 1st generation)

    I have been having problems Sync'ing my iPod nano with iTunes, however, the more I read help articles and follow the steps, the worse the problem gets. (I'm on a PC using Windows XP)
    I've gotten to the point where I updated my iPod software in Disk mode (up until then it was being recognized only in Disk mode), but when iTunes failed to recognize it when not in Disk mode I preceded to restore my iPod to factory settings, as instructed in the help articles.
    Now, up until then, I still had music in my iPod, and I was being able to charge it and listen to my music even though I couldn't sync the iPod anymore. After restoring, I not only lost my music (which I was aware of), but it STILL did not fix my problem. So I started to get annoyed.
    I then noticed that my iPod was being recognized by My Computer, just not by iTunes, so I began to perform the steps indicated in the following article:
    http://docs.info.apple.com/article.html?artnum=93716
    I restarted my iPod service - no luck
    I removed iTunes - no luck
    I emptied my Temp directory and restarted...
    That's when iTunes stopped recognizing my iPod altogether, not even in Disk mode. Not only that, but it seems to have affected the iPod itself, since it won't turn off or exit Disk mode anymore. So now I'm scared of going though with any more steps on whichever "help" articles and making the problem even worse than it already is (if that's possible).
    The only other information I can provide is that windows is still recognizing my iPod, no problem, and when I connect my iPod, iTunes actually launches... but DOESN'T recognize a thing. So I ran a diagnostics using iTunes and here's what I got (iPod diagnostics):
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    INTEL_ D945GCL_
    iTunes 7.3.2.6
    iPodService 7.3.2.6 is currently running.
    iTunesHelper 7.3.2.6 is currently running.
    Current user is an administrator.
    The current local date and time is 2007-08-30 11:53:26.
    Connected Storage Devices:
    Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
    Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
    Unidade de disco, Apple iPod USB Device, Bus Type USB
    Universal Serial Bus Controllers:
    Standard Universal PCI to USB Host Controller. Device is working properly.
    Standard Universal PCI to USB Host Controller. Device is working properly.
    Standard Universal PCI to USB Host Controller. Device is working properly.
    Standard Universal PCI to USB Host Controller. Device is working properly.
    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    No IEEE 1394 Host Controller found.
    Connected Device Information:
    IPOD (H:\), iPod nano running firmware version 1.3.1
    All green lights, and as you can see, according to iTunes, NO PROBLEM! Except that it won't recognize the iPod that the disgnistics says exists and reads... ?!?!?!
    If anyone could shed some light on my situation, i would be VERY greatful!

    My IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.

  • ITunes won't recognize iPod after trying to update to iOS 5?

    Today I tried updating to iOS 5, and I had to update to iTunes 10.5, so while the update was downloading, I left my room, when I came back, iTunes said it was finished and I then decided to update my iPod to iOS 5.I had then decided to leave my room and when I came back, iTunes wasn't running anymore and my iPod had the "USB to iTunes" screen, so I tried plug in my iPod to my computer and since I'm on Windows XP, it then gave me the error noise and said that this driver didn't exsist, so I tried updating my drivers and it ended up not working, so then I tried re-installing iTunes 10.5 and then I got another message saying "Bonjour Services failed to install" then it said "Bonjour Services failed to start" then later in the installation it said "Apple Mobile Support failed to Start"
    So now my iPod is stuck on that screen and my iTunes won't work.
    *I'm running Windows XP 32-bit
    *I have a iPod Touch 4th Gen 32gb
    *I have not tried to jailbreak or do anything except use iTunes to import music

    Same here: junk Apple upgrade has stopped me accessing many apps. It appears to have stalled out.
    Is this the Steve Jobs legacy?
    "The iPod ------- could not be synced because the sync session failed to start."
    What sort of error message is that?
    It has just been through a complete restore and given the same message!
    It has also lost a load of Apps that I have paid for and cannot use, nevermind material bought from the Apple Store.
    What sort of rip off artists are these Apple dead beats?
    Do I have to pay twice when they upgrade my Ipod?

  • ITunes won't recognize iPod, but Windows will...

    When I plug in my iPod a Windows folder comes up, showing the folders within the iPod, but iTunes doesn't recognize that it is connected. I have the latest iTunes(5.0) and iPod software. What's going on here?
    Also: Are there any advantages to defragmenting and error checking the iPod's harddrive?

    Try to reset the iPod.

  • ITunes won't recognize iPod Touch 2G!

    I just got it today. If I connect it to my PC, Windows recognizes "Apple iPod" but iTunes won't do a thing.
    All I get in the iPod is the iTunes and the USB cable image.
    What should I do?
    Ohh, and my PC recognizes it as a Camera...
    And if I press the Sleep and Home buttons at the same time, the screen will flash and It'll play the camera shutter sound :S
    Message was edited by: Koga001

    Hi,
    Try the general troubleshooting tips in this article: http://support.apple.com/kb/HT1852
    Is the Apple Mobile Device Service running on the PC?
    If the issue persists after trying the tips in the article, try to reconfigure or temporarily disable the security software.
    -Jason

  • ITunes won't recognize iPod but Windows does.

    At first neither Windows nor iTunes recognized my iPod mini. I reinstalled my driver and Windows can now recognize the iPod but iTunes won't. When I connect the iPod the "do not disconnect" message stays on my screen but nothing happens in iTunes. Can anyone help me?
    iPod Mini   Windows XP  

    Thread: computer not seeing iPod
    http://discussions.apple.com/thread.jspa?threadID=876145&tstart=0
    Patrick

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