ITunes won't recognize iPod Nano (1GB, 1st generation)

I have been having problems Sync'ing my iPod nano with iTunes, however, the more I read help articles and follow the steps, the worse the problem gets. (I'm on a PC using Windows XP)
I've gotten to the point where I updated my iPod software in Disk mode (up until then it was being recognized only in Disk mode), but when iTunes failed to recognize it when not in Disk mode I preceded to restore my iPod to factory settings, as instructed in the help articles.
Now, up until then, I still had music in my iPod, and I was being able to charge it and listen to my music even though I couldn't sync the iPod anymore. After restoring, I not only lost my music (which I was aware of), but it STILL did not fix my problem. So I started to get annoyed.
I then noticed that my iPod was being recognized by My Computer, just not by iTunes, so I began to perform the steps indicated in the following article:
http://docs.info.apple.com/article.html?artnum=93716
I restarted my iPod service - no luck
I removed iTunes - no luck
I emptied my Temp directory and restarted...
That's when iTunes stopped recognizing my iPod altogether, not even in Disk mode. Not only that, but it seems to have affected the iPod itself, since it won't turn off or exit Disk mode anymore. So now I'm scared of going though with any more steps on whichever "help" articles and making the problem even worse than it already is (if that's possible).
The only other information I can provide is that windows is still recognizing my iPod, no problem, and when I connect my iPod, iTunes actually launches... but DOESN'T recognize a thing. So I ran a diagnostics using iTunes and here's what I got (iPod diagnostics):
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
INTEL_ D945GCL_
iTunes 7.3.2.6
iPodService 7.3.2.6 is currently running.
iTunesHelper 7.3.2.6 is currently running.
Current user is an administrator.
The current local date and time is 2007-08-30 11:53:26.
Connected Storage Devices:
Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
Unidade de disco, Apple iPod USB Device, Bus Type USB
Universal Serial Bus Controllers:
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No IEEE 1394 Host Controller found.
Connected Device Information:
IPOD (H:\), iPod nano running firmware version 1.3.1
All green lights, and as you can see, according to iTunes, NO PROBLEM! Except that it won't recognize the iPod that the disgnistics says exists and reads... ?!?!?!
If anyone could shed some light on my situation, i would be VERY greatful!

My IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.

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Itunes won't recognize ipod nano 2nd gen

hi everyone,
I have a mac powerpc g4 and am running osx 10.3.2 and itunes 6.0.4. as far as I know, that's the latest itunes that will work with this os. I can plug in my own ipod (an old 40 gb) and everything's great. the problem is when my fiance plugs in hers -- she wants to load some of my mp3s onto her ipod. it shows up as an ipod on the desktop, but itunes doesn't recognize it. I tried the 5 R's already -- I even restored her ipod nano 2nd gen and made sure it was in mac format and had the latest software, which it now does. but it makes no difference. her own itunes/mac recognizes her ipod just fine; the problem is when we plug it into my mac. I suspect I need some different, updated driver that will explain to my mac that the thing that's being plugged in needs to be treated like an ipod. any ideas where I can find such a driver that would work with my os, or, failing that, any ideas as to anything else that would fix the problem? any help is much appreciated.
thanks,
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My IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.

ITunes won't recognize iPod nano 7th gen. after recent update

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My IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.

ITunes won't recognize iPod Nano 6G

I restart the PC
Reinstall again and again iTunes.
I have the latest update of iTunes.
The problem is that when I connect the iPod to the USB port (any port), my PC makes a little sound, but then nothing happens, I disconnect the iPod and still makes a sound, that proves to me that the USB recognizes something. I have Windows 7 Home Basic.
Sorry for my bad english

When you removed and re-installed iTunes did you follow the exact instructions in this Apple support document?
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B-rock

Itunes won't recognize ipod nano (6th gen) HELP :(

I have restarted the computer and done everything the 6th gen troubleshooter has told me. I have a packard bell desktop PC, the operating system is Windows Vista and all the USB ports are working. I previously had an ipod on my laptop but itunes did the same thing so I synced it into my desktop and it worked perfectly. I got a new ipod, exactly the same, and plugged it in only to find this again. I have tried everything i need some help. Could it be my white ipod charger cable?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.

ITunes won't recognize iPod nano 6th gen

I don't know how to get an I pod to connect to iTunes. iTunes will recognize all my other iPods the one I'm trying to connect is the same as one that's already connected

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.

ITunes won't recognize iPod nano

Hey y'all!
First of all I would like to say that I searched this, and lots of other forums for the answer to my question, I've tried so many different things, been at it for a couple of hours, and NOTHING works!
I'm on my iMac with OSX 10.10.2 and my iTunes is version 12.0.1.26. The iPod is Nano, 7G with latest firmware update.
I've bought this new iPod last week, connected it to my iMac. iTunes opened on itself, but didn't show the iPod!
When I went and look in my system information, in the section USB it did say that an Apple iPod was connected with 16GB. So my iMac recognized the iPod, but my iTunes did not.
So then I went and looked on the internet, and they said this could be a problem with the fact that the iPod was formatted for Windows. I read elsewhere that with OSX 10, this was actually not a problem, but I went over to my mom's Windows laptop, and connected the iPod.
There iTunes opened itself also, and the iPod became visible, so it worked without a problem! It was also there I've gotten the notice there was a firmware update, so I did it.
After doing the update, I went back to my iMac, and reconnected the iPod, again iTunes opened itself, but still no iPod
If I go and look at the disk utility program, there the iPod is also visible with 1 partition, both in FAT.
I've tried a couple of other things, like putting the iPod in disk mode. Then iTunes says there is an iPod found that has to be recovered before use, so I click recover and it tries to do it, but then I always get an error that the recovery is not possible :-s .
I've also tried everything on this page: iOS: Device not recognized in iTunes for OS X - Apple Support - nothing works!
My OSX 10 installation is also a clean one from just a week ago.
I really hope there is someone who can help me, because it's starting to look like I'm not going to be able to use my new iPod
Thanks in advance !!
Greetz Dennis !

I'm having the same problem, but I am NOT running the beta of Yosemite.
I actually JUST updated to Yosemite this weekend.
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When I connect my nano, it goes to the Do Not Disconnect screen, but my iTunes does not recognize the nano, so I can't update songs/playlists. It charges, but when I try to play - after I select a song - it goes to that song, but doesn't play and then skips to the next song and the next and the next and nothing plays. I reset the nano and reinstalled iTunes but problem still exists. Any thoughts? Thanks!

When I connect my nano, it goes to the Do Not
Disconnect screen, but my iTunes does not recognize
the nano, so I can't update songs/playlists. It
charges, but when I try to play - after I select a
song - it goes to that song, but doesn't play and
then skips to the next song and the next and the next
and nothing plays. I reset the nano and reinstalled
iTunes but problem still exists. Any thoughts? Thanks!
iPod will charge and play, but is not recognized by iTunes.
It seems as it is on the hard drive only.

Itunes won't recognize iPod after installing MediaMonkey..

Hi,
I recently switched from Itunes to MediaMonkey, and I'm very happy. But my girlfriend still uses iTunes. And now her iTunes won't recognize neither her or my iPod when I connect either of them. Windows and MediaMonkey recognizes them perfectly. iTunes just comes up with this error message:
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I've tried uninstalling and re-installing iTunes a number of times. I even tried uninstalled MediaMonkey, but nothing works..
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So iTunes won't recognize my new IPod Video. It works fine with my kids' shuffle, mini and 4th gen but when I connect my new iPod I just get a window with: "iTunes cannot read the contents of the ipod "IPOD". Use the IPOD Software Updater Application to restore the IPOD to factory settings"
I've been trying since Christmas to get this thing working. I've tried the five R's, I've tried every combination of everything suggested on the Apple site, (including posts here) I've tried stuff from other apple users sites. No joy. I just got off the phone with the help rep from Apple. He talked me through the MSCONFIG stuff, no joy still. He told me to go to depot.info.apple.com/ipod and fill out the forms and they'd send me a package to put my iPod in to send them so they could fix it. It's personalized so it'll take an extra 3 weeks to fix. Needless to say, I'm very frustrated and extremely disapointed.
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ipod nano recall first generation what is the course of action

See the web page for further information.
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IPod Nano (1GB, 1st Gen.) can't be recognized by iTunes

I have been having problems Sync'ing my iPod nano with iTunes, however, the more I read help articles and follow the steps, the worse the problem gets. (I'm on a PC using Windows XP)
I've gotten to the point where I updated my iPod software in Disk mode (up until then it was being recognized only in Disk mode), but when iTunes failed to recognize it when not in Disk mode I preceded to restore my iPod to factory settings, as instructed in the help articles.
Now, up until then, I still had music in my iPod, and I was being able to charge it and listen to my music even though I couldn't sync the iPod anymore. After restoring, I not only lost my music (which I was aware of), but it STILL did not fix my problem. So I started to get annoyed.
I then noticed that my iPod was being recognized by My Computer, just not by iTunes, so I began to perform the steps indicated in the following article:
http://docs.info.apple.com/article.html?artnum=93716
I restarted my iPod service - no luck
I removed iTunes - no luck
I emptied my Temp directory and restarted...
That's when iTunes stopped recognizing my iPod altogether, not even in Disk mode. Not only that, but it seems to have affected the iPod itself, since it won't turn off or exit Disk mode anymore. So now I'm scared of going though with any more steps on whichever "help" articles and making the problem even worse than it already is (if that's possible).
The only other information I can provide is that windows is still recognizing my iPod, no problem, and when I connect my iPod, iTunes actually launches... but DOESN'T recognize a thing. So I ran a diagnostics using iTunes and here's what I got (iPod diagnostics):
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
INTEL_ D945GCL_
iTunes 7.3.2.6
iPodService 7.3.2.6 is currently running.
iTunesHelper 7.3.2.6 is currently running.
Current user is an administrator.
The current local date and time is 2007-08-30 11:53:26.
Connected Storage Devices:
Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address 0,0
Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address 0,0
Unidade de disco, Apple iPod USB Device, Bus Type USB
Universal Serial Bus Controllers:
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No IEEE 1394 Host Controller found.
Connected Device Information:
IPOD (H:\), iPod nano running firmware version 1.3.1
All green lights, and as you can see, according to iTunes, NO PROBLEM! Except that it won't recognize the iPod that the diagnostics says exists and reads... ?!?!?!
If anyone could shed some light on my situation, i would be VERY greatful!

I've experienced the same issues, but apparently went to the next level. My computer does not recognize the ipod at all. As soon as we put a 2GB nano on and updated the software the 1GB started having problems. When we went through the diagnostics and web support it got worse. When we called support and spent 90 minutes on the line it completely stopped working and I felt lucky that the new ipod worked. The 1GB now plays and works fine away from the computer and will recharge in the dock that is not hooked to the PC, but itunes does not recognize it and we cannot update with new music.
I took it to Mac authority who could not diagnose the problem and said they'd never seen or heard of this issue. They could not even make the Mac recognize it as an external drive. After spending $20.00 to just have it diagnosed, they told me it needed a new logic board which would cost between $59 and $89 less the $20 I'd already blown. I am MUCH less than satisfied with the results, and have been told that I could buy another one for $20.00 off and a small discount.
The problem is, the 1GB worked until the moment we added the 2GB, now my son is being penalized because my daughter got a new nano, and I'm expected to shell out more money....If you find a resolution that doesn't cost more than the worth of the ipod, I would love to hear it.

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Message was edited by: Koga001

Hi,
Try the general troubleshooting tips in this article: http://support.apple.com/kb/HT1852
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ITunes won't recognize iPod Nano (1GB, 1st generation)

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