ITunes won't recognize iPod nano 6th gen

I don't know how to get an I pod to connect to iTunes. iTunes will recognize all my other iPods the one I'm trying to connect is the same as one that's already connected

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.

Similar Messages

Itunes won't recognize ipod nano (6th gen) HELP :(

I have restarted the computer and done everything the 6th gen troubleshooter has told me. I have a packard bell desktop PC, the operating system is Windows Vista and all the USB ports are working. I previously had an ipod on my laptop but itunes did the same thing so I synced it into my desktop and it worked perfectly. I got a new ipod, exactly the same, and plugged it in only to find this again. I have tried everything i need some help. Could it be my white ipod charger cable?

1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.

Itunes won't recognize ipod nano 2nd gen

hi everyone,
I have a mac powerpc g4 and am running osx 10.3.2 and itunes 6.0.4. as far as I know, that's the latest itunes that will work with this os. I can plug in my own ipod (an old 40 gb) and everything's great. the problem is when my fiance plugs in hers -- she wants to load some of my mp3s onto her ipod. it shows up as an ipod on the desktop, but itunes doesn't recognize it. I tried the 5 R's already -- I even restored her ipod nano 2nd gen and made sure it was in mac format and had the latest software, which it now does. but it makes no difference. her own itunes/mac recognizes her ipod just fine; the problem is when we plug it into my mac. I suspect I need some different, updated driver that will explain to my mac that the thing that's being plugged in needs to be treated like an ipod. any ideas where I can find such a driver that would work with my os, or, failing that, any ideas as to anything else that would fix the problem? any help is much appreciated.
thanks,
John

My IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.

ITunes won't recognize iPod nano 7th gen. after recent update

I just downloaded the latest update for Itunes (11.1.2) and all of a sudden iTunes doesn't recognize my iPod nano anymore.
It's a brand new one, 7th generation, only bought last week, and before the update all was functioning well. Windows does recognize the iPod so I don't know what the problem is.
Things I did to solve the problem: delete iTunes from and reinstall it again to my laptop and restart the computer a couple of times.
Anyone have an idea what to do or what the problem is?

My IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.

HT1364 how can i download from my itunes list to my ipod nano 6th gen ?

hi can anyone out there help me i purcheased a song from itunes it down loaded to my itunes list on laptop but i cant download that song onto my ipod nano 6th gen even thoe it reconises my ipod as before i use to just plug my ipod into the laptop and select down load and it would atomaticly down load song onto my ipod now it wont do that have anyone got any idea why please ?

It works the same way it has always worked.
Connect the device to the computer.
Select the content desired to sync.
Sync.
There is no "download" option when an iDevice is connected as content does not get downloaded to devices. Content gets downloaded from iTunes to the computer.
Try using the correct terminology and possibly reading the User's Guide... that may allow you to figure this out on your own or ask an intelligent question to get a resolution.

ITunes won't recognize iPod nano

Hey y'all!
First of all I would like to say that I searched this, and lots of other forums for the answer to my question, I've tried so many different things, been at it for a couple of hours, and NOTHING works!
I'm on my iMac with OSX 10.10.2 and my iTunes is version 12.0.1.26. The iPod is Nano, 7G with latest firmware update.
I've bought this new iPod last week, connected it to my iMac. iTunes opened on itself, but didn't show the iPod!
When I went and look in my system information, in the section USB it did say that an Apple iPod was connected with 16GB. So my iMac recognized the iPod, but my iTunes did not.
So then I went and looked on the internet, and they said this could be a problem with the fact that the iPod was formatted for Windows. I read elsewhere that with OSX 10, this was actually not a problem, but I went over to my mom's Windows laptop, and connected the iPod.
There iTunes opened itself also, and the iPod became visible, so it worked without a problem! It was also there I've gotten the notice there was a firmware update, so I did it.
After doing the update, I went back to my iMac, and reconnected the iPod, again iTunes opened itself, but still no iPod
If I go and look at the disk utility program, there the iPod is also visible with 1 partition, both in FAT.
I've tried a couple of other things, like putting the iPod in disk mode. Then iTunes says there is an iPod found that has to be recovered before use, so I click recover and it tries to do it, but then I always get an error that the recovery is not possible :-s .
I've also tried everything on this page: iOS: Device not recognized in iTunes for OS X - Apple Support - nothing works!
My OSX 10 installation is also a clean one from just a week ago.
I really hope there is someone who can help me, because it's starting to look like I'm not going to be able to use my new iPod
Thanks in advance !!
Greetz Dennis !

I'm having the same problem, but I am NOT running the beta of Yosemite.
I actually JUST updated to Yosemite this weekend.
Nano 6th Gen mounts on the desktop, says that it's connected... but doesn't show in iTunes.
All of the solutions I can find seem to be relating back to using the beta... any other thoughts???

ITunes won't recognize iPod Nano (1GB, 1st generation)

I have been having problems Sync'ing my iPod nano with iTunes, however, the more I read help articles and follow the steps, the worse the problem gets. (I'm on a PC using Windows XP)
I've gotten to the point where I updated my iPod software in Disk mode (up until then it was being recognized only in Disk mode), but when iTunes failed to recognize it when not in Disk mode I preceded to restore my iPod to factory settings, as instructed in the help articles.
Now, up until then, I still had music in my iPod, and I was being able to charge it and listen to my music even though I couldn't sync the iPod anymore. After restoring, I not only lost my music (which I was aware of), but it STILL did not fix my problem. So I started to get annoyed.
I then noticed that my iPod was being recognized by My Computer, just not by iTunes, so I began to perform the steps indicated in the following article:
http://docs.info.apple.com/article.html?artnum=93716
I restarted my iPod service - no luck
I removed iTunes - no luck
I emptied my Temp directory and restarted...
That's when iTunes stopped recognizing my iPod altogether, not even in Disk mode. Not only that, but it seems to have affected the iPod itself, since it won't turn off or exit Disk mode anymore. So now I'm scared of going though with any more steps on whichever "help" articles and making the problem even worse than it already is (if that's possible).
The only other information I can provide is that windows is still recognizing my iPod, no problem, and when I connect my iPod, iTunes actually launches... but DOESN'T recognize a thing. So I ran a diagnostics using iTunes and here's what I got (iPod diagnostics):
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
INTEL_ D945GCL_
iTunes 7.3.2.6
iPodService 7.3.2.6 is currently running.
iTunesHelper 7.3.2.6 is currently running.
Current user is an administrator.
The current local date and time is 2007-08-30 11:53:26.
Connected Storage Devices:
Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
Unidade de disco, MAXTOR STM3160211AS, Bus Type ATA, Bus Address [0,0]
Unidade de disco, Apple iPod USB Device, Bus Type USB
Universal Serial Bus Controllers:
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Universal PCI to USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No IEEE 1394 Host Controller found.
Connected Device Information:
IPOD (H:\), iPod nano running firmware version 1.3.1
All green lights, and as you can see, according to iTunes, NO PROBLEM! Except that it won't recognize the iPod that the disgnistics says exists and reads... ?!?!?!
If anyone could shed some light on my situation, i would be VERY greatful!

My IPod Nano will charge when connected to my computer but it won't come up on My Computer or iTunes. So I can't update the songs. I've already tried reseting the iPod. Does anybody know what I can do to fix it.

ITunes doesn't recognize IPOD Nano (2nd Gen), but Windows XP does

I'm a longtime happy owner of an IPOD Mini and bought a second Gen IPOD Nano a few months ago that works great. I have two identical P4 Sony Vaios that I back up/clone from one to the other every so often to keep them as identical as possible. It's been some months though since I've backed up/cloned my primary laptop to the secondary, and the 2nd Gen Nano isn't being recognized by ITunes on my primary laptop, only my secondary laptop. However Windows recognizes the Nano just fine on the primary laptop on all 3 USB 2.0 ports (I haven't tried my Mini recently), and I can browse the file system of the Nano, but ITunes just doesn't see it.
As I mentioned, my secondary laptop works just fine with the Nano, both Windows XP AND ITunes recognizes it and can update it, but I don't want to have to use that computer JUST for updating my IPOD, and pretty soon I need to back up my primary laptop to my secondary. I've actually only been holding off on that because I can't get my Nano to be recgonized by ITunes with my primary laptop and don't want to screw them both up. Cloning my secondary laptop to become my primary isn't an option, the file system is many months outdated, I need to get the Nano working with ITunes on my primary laptop.
This is definitely a software/driver/service issue, I can take the hard drive out of my secondary laptop, put it in my primary, and ITunes will recognize the Nano just fine. I can take the hard drive out of my primary laptop, put it in my secondary, and ITunes can't see the Ipod. I've upgraded ITunes twice on the primary laptop in the last few months with no improvement, so that hasn't helped.
I really don't know what else to do at this point, I was under the impression that any drivers needed are installed by ITunes, and as long as Windows recognizes the device (which it does) everything should be fine and ITunes should recognize it. I've checked my services and there is only one IPOD related service that I've found (it's actually called "Ipod Service") and I've confirmed that service is running and starts automatically. I presume that service is needed and isn't a legacy from my IPOD Mini and an old version of ITunes.
If, after digesting the above information, anyone has any suggestions, please let me know. This has gotten to be somewhat annoying.
Thanks
P4 Windows XP Pro

Nevermind. I uninstalled ITunes completely as well as the IPOD updater program (I think that's what it was basically called) that was installed on my system. I then rebooted, tested the Nano to make sure Windows recognized it, then tested it (successfully) with Winamp and the Winamp IPOD plugin. It was already working properly with Winamp and the IPOD plugin even when ITunes wasn't recognizing it so there was no change there. Once everything checked out I reinstalled the current version of ITunes and it FINALLY recognized the IPOD. It said there was a new software version available for the Nano so I went ahead and allowed it to download and install the update to 1.1. The update went smoothly and once the Nano restarted ITunes again recognized it. No clue what the problem was that created this error condition initially, but perhaps someone else will benefit from this information. I would have thought that reinstalling ITunes at least 3 times, including 2 version upgrades, would have resolved the problem, but it took removing ITunes and the IPOD software completely to resolve it.
I'm a longtime happy owner of an IPOD Mini and bought
a second Gen IPOD Nano a few months ago that works
great. I have two identical P4 Sony Vaios that I
back up/clone from one to the other every so often to
keep them as identical as possible. It's been some
months though since I've backed up/cloned my primary
laptop to the secondary, and the 2nd Gen Nano isn't
being recognized by ITunes on my primary laptop, only
my secondary laptop. However Windows recognizes the
Nano just fine on the primary laptop on all 3 USB 2.0
ports (I haven't tried my Mini recently), and I can
browse the file system of the Nano, but ITunes just
doesn't see it.
As I mentioned, my secondary laptop works just fine
with the Nano, both Windows XP AND ITunes recognizes
it and can update it, but I don't want to have to use
that computer JUST for updating my IPOD, and pretty
soon I need to back up my primary laptop to my
secondary. I've actually only been holding off on
that because I can't get my Nano to be recgonized by
ITunes with my primary laptop and don't want to screw
them both up. Cloning my secondary laptop to become
my primary isn't an option, the file system is many
months outdated, I need to get the Nano working with
ITunes on my primary laptop.
This is definitely a software/driver/service issue, I
can take the hard drive out of my secondary laptop,
put it in my primary, and ITunes will recognize the
Nano just fine. I can take the hard drive out of my
primary laptop, put it in my secondary, and ITunes
can't see the Ipod. I've upgraded ITunes twice on
the primary laptop in the last few months with no
improvement, so that hasn't helped.
I really don't know what else to do at this point, I
was under the impression that any drivers needed are
installed by ITunes, and as long as Windows
recognizes the device (which it does) everything
should be fine and ITunes should recognize it. I've
checked my services and there is only one IPOD
related service that I've found (it's actually called
"Ipod Service") and I've confirmed that service is
running and starts automatically. I presume that
service is needed and isn't a legacy from my IPOD
Mini and an old version of ITunes.
If, after digesting the above information, anyone has
any suggestions, please let me know. This has gotten
to be somewhat annoying.
Thanks
P4 Windows XP Pro
P4 Windows XP Pro

ITunes does not recognize iPod Nano (5th gen)

This just started recently...
I am running OS X 10.5.8 on my PPC G5 Dual 2.0 and iTunes 10.4.1.
I am experiencing 2 problems:
1. iTunes no longer sees my iPod Nano - the iPod shows on my computer but iTunes does not display the "DEVICES" section in the left side bar.
(It had been working before but I think this happened after I upgraded to iTunes 10.4.1)
2. Whenever I quit iTunes it takes a few seconds to close the iTunes menu bar and then displays the error message "the application itunes quit unexpectedly".
I have been all over these forums and followed every bit of information I could find.
I've reset the iPod
I've tried every USB port available
I've uninstalled iTunes and installed a freshly downloaded version
I've run Disk Utility several times (below are the results from the last run...)
Repairing permissions for “The Old Forest”
Reading permissions database.
Reading the permissions database can take several minutes.
Permissions differ on "private/var/log/secure.log", should be -rw------- , they are -rw-r----- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/DVD.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSettings.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/FRSources.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Movies.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Music.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Photos.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/Podcasts.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/CoreServices/Front Row.app/Contents/PlugIns/TV.frappliance/Contents/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/PrivateFrameworks/BackRow.framework/Versions/A/CodeResources", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "Library/QuickLook/iWork.qlgenerator/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/CodeResources", should be -rw-rw-r-- , they are lrw-rw-r-- .
Permissions differ on "private/var/spool/cups/cache/rss", should be drwxr-xr-x , they are drwxrwxr-x .
ACL found but not expected on "Applications/Utilities".
Permissions repair complete
Any suggestions will be greatly appreciated.

Problem Solved...
I had a third party software/plug-in called JAX installed with iTunes.
I uninstalled it and now iTunes 10.4.1 recognizes my iPod.
Live a little... learn a lot!

Why won't my ipod nano 6th gen not show up on my iTunes or on my computer?

I have gone through all of the steps to make it work, but still no luck. What should I do? It has never done this before.

Hi riciatay42,
Welcome to the Support Communities!
The article below should help you with this:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Usually the resolution is updating the Apple Mobile Device Driver. See the section labeled Verify that the USB Drivers are installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
If this does not resolve the issue, you may need to remove iTunes and all of its components as outlined in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
I hope this information helps ....
- Judy

ITunes won't recognize iPod Nano 6G

I restart the PC
Reinstall again and again iTunes.
I have the latest update of iTunes.
The problem is that when I connect the iPod to the USB port (any port), my PC makes a little sound, but then nothing happens, I disconnect the iPod and still makes a sound, that proves to me that the USB recognizes something. I have Windows 7 Home Basic.
Sorry for my bad english

When you removed and re-installed iTunes did you follow the exact instructions in this Apple support document?
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
B-rock

TS1410 My iTunes will not recognize my iPod Nano 6th gen.   It has worked in the past and it works with my iPod 4th gen. I've gone through the troubleshooting steps as suggested, but still -- nothing. Now, what??

iTunes will not recognize my Nano 6th gen. as a device. It has been recognized in the past and iTunes does recognize my Nano 4th gen. The device connects to the Mac and charges allright. All of the functions on the Nano work but want to modify my music, I'm tired of the same songs etc.

Universal Serial Bus controllers
     Intel(R) ICH9 Family USB Universal Host Controller - 2934
     Intel(R) ICH9 Family USB Universal Host Controller - 2935
     Intel(R) ICH9 Family USB Universal Host Controller - 2936
     Intel(R) ICH9 Family USB Universal Host Controller - 2937
     Intel(R) ICH9 Family USB Universal Host Controller - 2938
     Intel(R) ICH9 Family USB Universal Host Controller - 2939
     Intel(R) ICH9 Family USB Universal Host Controller - 293A
     Intel(R) ICH9 Family USB Universal Host Controller - 293C
     USB Composite Device
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

My Ipod Nano 6th gen is stuck on Terms and Conditions page.

Details - Using Itunes, latest version as of May 6th 2011. Running Windows XP on an Acer Netbook (screen is cracked in bottom right corner, is it blocking anything important on Itunes?)
Problems - 1. Will not let my Ipod sync to Itunes. Won't let Ipod Nano 6th Gen past Terms and Conditions page. I check the box that says "I have read and agreed to the Terms and Conditions," click save, save to My Documents, and nothing happens. 2. I think it won't sync. The Ipod says "Syncing..." for a few seconds then nothing happens. All the Ipod says is "Connected. Eject before disconnecting.
Possible causes - The only thing I can think of is that I might have disconnected the Ipod before ejecting the first time I plugged it in.

I check the box that says "I have read and agreed to the Terms and Conditions," click save,
It sounds like you're not seeing all the buttons on that screen, Muffin. So I'd try the following troubleshooting document:
iTunes: May not display all options at low screen resolutions

IPod Nano 6th gen won't sync with iTunes 12.1.1.4

iPod Nano 6th gen won't sync with iTunes 12.1.1.4.
This iPod was synced with another iTunes library. I had to transfer iTunes library from another laptop.
Launch iTunes (12.1.1.4), plug in Nano, Nano display says connected, Nano appears in iTunes, but when I attempt to navigate to Nano nothing occurs, or if I am able to navigate to Nano then I can't go any further and select music to sync and the Nano comes out of connected state. I have had to close iTunes, sometimes reboot laptop, but nothing I do appears to make any difference. It won't allow me to continue music selection process and start the sync process. Is there a way to simply reset the Nano and reconnect to get it to sync? I don't care about content as it needs to be resynced with this iteration of iTunes because it is currently associated with the other iTunes library.
Any suggestions would be appreciated.

What solved my problem:
I restored my iPod nano on my wife's PC, which had version 11 of iTunes. I was then able to sync it on my PC. Why didn't I restore it on my PC? See following details.
Additional details:
I first took the iPod to the local Apple Store, where the only course of action they could offer was to restore the iPod. So they did. When I got home, it wouldn't even connect to iTunes on my PC, which was a regression from the day before. Out of desperation I plugged it into my wife's PC, and her older version of iTunes immediately told me the iPod had been formatted on a Mac and it needed to be restored on a PC to be usable by a Windows machine. Why my newer version of iTunes couldn't tell me that is a mystery.

IPod Nano 6th gen. won't sync to iTunes 11 on Windows 8?

Hi, I recently acquired a new Windows 8 laptop and after installing iTunes 11 I decided to sync my iPod Nano 6th gen. My iPod was last synced to iTunes 10.6 on Windows 7. When I synced the iPod to the new laptop I was receiving the problem of the WDF_VIOLATION which had something do to with Windows 8 and iTunes 11 being in compatible. I changed the compatibilty settings for Itunes to Windows 7 and the error has passed. The problem left standing is that my iPod will now not sync the library. After clicking"sync" either a very fast recognition happens or nothing at all will hapen and either way I'm left with the same music as I had on the previous iTunes. Is there a reason or anything I can do to change this? Thanks

You can only sync with one iTunes library. See the following for switching syncing computers.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

ITunes won't recognize iPod nano 6th gen

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