ITunes won't recognize my CD burner, error message -43 on CD diagnostics

Question

I hope there is someone who can help me. I am at my wits end with this! I cannot burn any cd's using iTunes--it does not recognize that I have burning capablities. I have tried repairing and reinstalling iTunes, because the very first error message I get when opening iTunes reads like this "The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes". I have done this about 20 times already. Then when I try to run CD diagnostic, this is what I get:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Sony Corporation PCV-RZ22G(UC)
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PXHELP20 (2.0.0.0), AFS2K (3.1.21.0),
UpperFilters: ⿨#Ǚ
Video Driver: RADEON 9600 SERIES\RADEON 9600 SERIES
IDE\DiskMaxtor6Y160L0_________________________YAR41VW0, Bus Type ATA, Bus Address [0,0]
MEMSTPCI\Disk, Bus Type UNKNOWN
USBSTOR\DiskApple__iPod____________1.62IDECdRomSAMSUNG_CD-ROM_SC-140C__________________A101___, Bus Type ATA, Bus Address [1,0]
IDE\CdRomSONYDVD_RW_DW-U12A_____________________2.0a___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
I am really unhappy with this problem, considering that I can use Windows Media Player with no problem whatsoever. Now I have purchased all kinds of music off of iTunes and can't even burn a CD--what a waste of money. I hope someone has a suggestion for me. When I tried to email to the iTunes support they told me they didn't handle this type of problem, and I'd have to call their technical help line and pay whatever fee they charge for calls. Please help! Or else I guess my husband wasted $400 on a video iPod that's worthless.

Answer 1

Here's my diagnostics:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Sony Corporation PCV-RZ22G(UC)
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PXHELP20 (2.0.0.0), AFS2K (3.1.21.0),
UpperFilters: ࢸ"� ᆌ0ŘNT AUTHORITY\SYSTEMɀŞ쓠睎঻谘睠谘睠범 Ф
Video Driver: RADEON 9600 SERIES\RADEON 9600 SERIES
IDE\DiskMaxtor6Y160L0_________________________YAR41VW0, Bus Type ATA, Bus Address [0,0]
MEMSTPCI\Disk, Bus Type UNKNOWN
IDE\CdRomSAMSUNGCD-ROM_SC-140C__________________A101___, Bus Type ATA, Bus Address [1,0]
IDE\CdRomSONYDVD_RW_DW-U12A_____________________2.0a___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.
Thanks very much Toonz.