ITunes won't recognize my devices

Brand new (today) iPad2 3G 64g, month old Toshiba laptop. New installation of iTunes.  iPad (and iPhones) recognized by the computer, but don't show up in iTunes.  Ran the troubleshooter, to no avail.  Looks like this is a common problem.  Any help out there?

have a look at this support article.

Similar Messages

  • IPod is disabled. Says to connect to itunes however itunes won't recognize the device. What do I do?

    IPod Touch is disabled. Its says to connect to itunes however itunes won't recognize the device. What do I do?

    Place the iPod in recovery mode and then restore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

  • Ipod stuck in recovery, and iTunes won't recognize the device.

    My ipod is stuck on restore/ recovery mode, and iTunes won't recognize the device. The computer makes the beep noise saying that somethin is plugged in but itunes won't pick it up. It is iTunes 11.1.1 and i have a 5th generation Ipod touch. Any Help? Thanks (:

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                 
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar              

  • TS3694 Hi,  just tried to do the latest update for my iPhone. Unfortunately, all I have now is a screen telling me to connect to iTunes. I've done that but iTunes won't recognize my device. Can you advise me on what I should do to fix the problem?

    Hi, any suggestions as to how I can fix the problem on my iPhone?

    Hello, ClareOlys. 
    Thank you for visiting Apple Support Communities.
    I would first make sure all updates have been processed for the computer and iTunes.  You may need to place the device in recovery mode before iTunes will recognize the device.  Here is the article that explains that process.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    If the device is still not recognized by iTunes, see the steps in the two articles below.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Cheers,
    Jason H.

  • HT1212 my iphone screen is nonresponsive, not allowing me to enter my passcode.  I need to back up the phone so i can transfer the sim card to the new phone i bought and transfer the data.  ITunes won't recognize my device unless I unlock the home screen

    my iphon screen is unresponsive due to broken glass.  I need to back up via itunes but the phone doesn't allow me to ente my pass code.  Itunes says it can't recognize the phone unless it is unlocked.  Anyway to unlock it from the computer?

    Sorry you can't unlock it from the computer.  As you already know you need to enter your passcode.

  • Lightning cord works fine with an outlet, but iTunes won't recognize my device.. Just trying to update my music. What to do?

    I've tried restarting my Apple Mobile Device service many times.. restarting my comp... updating my iTunes. Syncing over WiFi but it doesn't even give me that option on my phone. I've run out of ideas and I have no idea what else to do. Please help!

    Syncing on WiFi can only be enabled while the device is connected to the computer with iTunes (1st time).  You need to look at "device not recognized" in iTunes.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591

  • Itunes won't recognize Iphone but device still charges

    Today, I had my Iphone 5c replaced after having issues with the software on my previous iphone 5c. I'm trying to put the data that was on my previous phone back onto my new replacement but Itunes won't recognize my device. I have tried getting the data back on my phone using Icloud but the backup data that is for my Iphone can't be selected as the backup data requires software that is ios 7.1 or later (or something like that). I have selected the option of "set up as new iphone" and just downloaded the software update but I don't know how to get back to the screen that shows the icloud backups.
    I have also tried all the recommended things for when the device cannot be detected with itunes (ex. reinstalling itunes, restarting apple mobile device support< ect.)
    If you can help with how I can get my itunes to recognize my iphone or how i can set up with icloud after selecting "set up as new iphone" that would be great

    Set the phone up as a new phone. Then update the iOS to 7.1. After the update is complete restore your phone from your backup.

  • TS3274 Original iPad won't charge, won't update and iTunes won't recognize

    I have one of the first generation iPads that won't charge unless it is completely drained of power.  Also if after it shuts off from 0% power ifr any reason it gets turned back on while plugged in, it stops charging and won't continue to charge until the device is completely drained again. Also iTunes won't recognize the device AND it is operating under iOS 5.1.1 and says the software is up to date and won't update at all.  I have tried different plugs, different computers, nothing works.  Is my iPad just too old?

    The failure to update isn't an issue. The iPad one is maxed out at 5.1.1.
    The other issues may be an issue with the battery, or charging port or software inside. You may want to make an appointment to get it checked out, but even if what's broken is a manufacturer's defect you're outside of any warranty so the most you'll get is the offer of an out of warranty replacement for a fee. might ultimately be cheaper to put that money towards a new device.
    Have you tried to give your iPad a reset? Hold down the sleep and home keys until you see the silver apple. Let it reboot and see if that helps.

  • Computer AND iTunes don't recognize my iPod touch.  Comp thinks it is a camera.  iTunes won't bring up devices at all.  I've already uninstalled iTunes and QT and reinstalled after problem that happened when I updated iTunes... getting beyond P/Oed!!!

    Computer AND iTunes don't recognize my iPod touch.  Comp thinks it is a camera or something.  iTunes won't bring up devices at all.  I've already uninstalled iTunes and QT and reinstalled after problem that happened when I updated iTunes - updated iTunes completely demolished my computer's ability to recognize the sound card and computer had NO sound at all.  I had to uninstall iTunes, QT, AND my sound card and reinstall them all.  Sound worked fine, but now I can't sync my iPod.  Computer recognizes that "something" is hooked up (thinks it might possibly be a camera) and I get that "open with" window.  In "my computer" it shows that there is an "iPod" connected, but it is pictured as a camera.  In iTunes my username is no longer appearing (although account info is there) and NO devices whatsoever get listed.  There is nothing wrong with my USB ports or cable.  And of course Apple won't help anyone unless you pay them to. ... I am getting beyond P/Oed!!!  You pay hundreds for a product and all you get are headaches with their stupid bug infested software and no support at all.
    Can anyone out there help me clean up this unbelievable mess Apple and iTunes has created in my computer?
    Thank you.
    Evie

    After three completely wasted days trying to figure all of this out I finally got it fixed - on my own - by reading dozens and dozens of rogue posts in indie forums from people that refuse to dish out money to have a company TRY and advise possible fixes on their own glitches.
    (here's a novel idea - fix the glitches Apple.  Or - don't send out updates filled with bugs in the first place)
    Everything (several applications) had to be uninstalled in a very specific order and then restarted , then it all had to be verified with manual deletions of leftovers, and emptying the recycle bin, then another restart, then iT had to be reinstalled again and the system restarted again, and two more update downloads. Holy!!!
    I love my little iPod touch, but I honestly must say, when this kind of thing happens (and it has several times now when I try to deal with iTunes or Apple), it makes me want to flush it down the toilet.

  • I have music on my iTunes library that I want to put on my iPhone 4S, but when I plug in my phone to my computer, my device does not appear in iTunes. It is connected to my computer, but iTunes won't recognize it...

    I have music on my iTunes library that I want to put on my iPhone 4S, but when I plug in my phone to my computer, my device does not appear in iTunes. It is connected to my computer, but iTunes won't recognize it... I have restarted my phone and computer, uninstalled itunes and reinstalled it, and punched a wall. idk what to do..

    Unplug your Iphone out of your computer and replug it back in. It took me several times before I could do this

  • Just updated my iPhone.  iTunes won't recognize my iPhone. I get "internal device" problem.

    Just updated my iPhone.  iTunes won't recognize my iPhone. I get "internal device" problem. Help!

    Haven't heard back from them. Took it the adapter to the Apple Store with one of the mics and the Blue Shirts said it was the proper adapter.

  • My IPhone stopped working right after I did the most current update, yesterday.  The screen has a picture of the usb cord, pointing towards the ITunes logo. I cannot use the phone at all.  I have tried turning it off and on.ITunes won't recognize device

    Hi there,
    Can someone please help.  My IPhoneS stopped working right after I did the latest update which was yesterday.  Now, the phone does not work at all.  When turned on, the screen shows a picture of USB cable pointing to the ITunes logo.  I have tried just about everything, and cannot get it working. It's like it is frozon.  My ITunes does not recognize my device.  Cannot dial out either. I desperately need to get it working.  Can someone please help me. 
    Thanking you in advance for your help.  :-)

    The update did not do anything.
    AT&T cannot and will not do anything, they do not provide support for iPhones, Apple does.
    The issue is not with the iPhone or iOS if you've reset network settings and tried forgetting the Wi-Fi Network, it is specific to the network.
    Check the settings on the router, try disabling the security settings first... that will clarify the issue is not with the device but rather the Network.

  • I deleted something off finder now itunes won't recognize device

    i deleted a file off itunes and now itunes won't recognize them what should i do??

    Without you telling ua the name of the file you delete there isn't much we can do to help you.
    If you don't know the name of the file, your only alternative would be to take it to the Apple Store and ask them to fix,
    Allan

  • I plugged in my brand new nano to my husbands desktop to get it registered, but had a problem mid way through when I tried to used an apple login that already existed.  Now it's not registered and the computer won't recognize my device.  How do I fix this

    I plugged in my brand new nano to my husbands desktop to get it registered, but had a problem mid way through when I tried to used an apple login that already existed.  Now it's not registered and the computer won't recognize my device.  How do I fix this?

    iPod not recognized in 'My Computer' and in iTunes for Windows
    Call U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) to register your iPod Nano.

  • How do i fix my upgrade error ? iphone 4 won't turn on to reload and itunes won't recognize

    HELP! - I just tried to upgrade my iphone4 to iOS 5.1.1 and an error occured sometime thereafter. Now my phone is stuck in that initial (plug usb -----> itunes) graphic/picture thing you see when you turn your iphone on for ther very first time. I have windows vista, and to make matters worse, my itunes won't recognize my phone to finish 'the job'. ***?  PLEASE HELP SOMEONE WHO KNOWS!!

    Unable to Update or Restore
    http://support.apple.com/kb/HT1808
    Device Not Recognised
    http://support.apple.com/kb/TS1538

Maybe you are looking for

  • Can I append the text in JEditorPane?

    Hi, I can do append text into JTextArea e.g. textarea.append(string); but in JEditorPane, it only support setText() setText() will replace the existing text with the new text but not appended. Any ideas? thanks.

  • DMM/DMS Ldap integration and filters

    We have our DMM 5.2.1 integrated into a Microsoft Ldap environment.  It makes the connection to ldap,  but I can't seem to get any users imported.  Do I need a filter?  If so,  can I get an example different from the one in the manual?  my setup look

  • BPS / BW authorizations

    Hi All, I have the following scenario in SEM 3.50: <u>BW</u> Characteristic Company is authorization relevant Activity is included in the authorization object The test-user has reading rights for all companies, writing is restricted. <u>BPS:</u> Comp

  • [Solved] Dolphin won't show video thumbnailer without root privileges

    Hi, I have this issue that the video thumbnailer thing doesn't work if I dont run dolphin with root settings ('kdesu dolphin'). There is some difference in my settings but I dunno what it is. Here's a screenshot: Edit: Looks like none of my thumbnail

  • Lacie 5big Thunderbolt 2 BEEPING SOUNDS!!

    - nMP (Late 2013) 3.5 GHz 6-Core, 16GB, AMD FirePro D500 3GB, OS X 10.10.1 - Lacie 5Big Thunderbolt 2 10TB Raid 5 to 8TB (Direct connected to nMP on it's own bus.) - Updated to latest versions: Lacie Raid Manager, 5Big Firmware and Drivers (un-instal