Itunes won't recognize my ipod nano 4th gen (or any other ipod) as a device

i've had my ipod nano 4th gen for as long as 4th gen's have been around.  never had a problem with it or itunes.  until now.  all of a sudden, when i plug my ipod in to sync the new music purchased, itunes doesn't even recognize my ipod.  "devices" never even comes up.  "sync ipod" under file isn't highlighted.  my ipod only shows as charging.  since this problem occurred, i've tried my husband's ipod and it isn't recognized.  i've used numerous cords in both USB ports.  i've uninstalled and reinstalled itunes.  nothing is working!  any suggestions would be greatly appreciated!!!!

Here'sa link that might help
p://support.apple.com/kb/TS1363

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