Itunes won't recognize my ipod nano, and my computer is only recognizing it as a storage device. How do I fix this? I want to add music...

I have tried reinstalling itunes, but it didn't help. ANy suggestions?

iPod not recognized in 'My Computer' and in iTunes for Windows
Call U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) to register your iPod Nano.

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Itunes won't recognize my ipod nano 2nd gen anymore?

itunes won't recognize my ipod nano 2nd gen anymore. it just charges it???

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

ITunes Match asks me to sign out and sign in again every time I attempt to update. How do you fix this problem?

iTunes Match asks me to sign out and sign in again every time I attempt to update. How do you fix this problem?

My problem is it asks me to sign out and back in every time I try to update ITunes Match. And it won't let you add a new song to a playlist unless it's updated on Match. So every time I add a song I have to sign out and back in just to put it on a playlist. I saw this issue on the internet but no solution.
Very sorry I did iTunes Match. Shuffled my playlists without asking and this additional extra work just to add a song to a playlist. Not impressed - at all.
I do thank you for trying. Surprised Apple doesn't monitor this stuff and step in and provide a fix. Left to our own devices. Thanks Apple!

Itunes won't recognize my ipod nano 5th gen. it's recognized by the computer, but I get a message from itunes that says an ipod has been detected, but it couldn't be identified properly. i did all of the steps on the ipod assistant. unistalled and reinsta

Itunes will not recognize my Ipod Nano 5th g. It shows up on my computer. But Itunes gives me a message that says "An ipod has been detected, but it could not be identified properly. I did all the steps in the ipod assistant. Unistalled and reinstalled drivers and itunes. restarted ipod and even erased everything. It is recognized by other computers. And itunes recognizes my iphone fine. please help.

Have you restarted your computer? iTunes updated?

My ipod classic is connected to a new computer, but only sync 241 songs, out 1825. How can I fix this?

My ipod classic (80 GB, from 2006) is connected to a new computer, but only sync 241 songs, out 1825. I have restored several times. How can I fix this? my old computer is damaged and the new one run on Windows 8.
joseruiz1

I ran into this same problem earlier with my new iPod classic 160 gb. Turns out it could be your files show in iTunes but they aren't connected to the location those music tracks are actually located.
Does this make any sense?
You basically have to make sure iTunes is picking your songs from the right music folder via your preferences.
Option 1: If your iTunes is completely wiped blank and your music is stored in a safe place, backed up, etc. You can do the following:
Step A. Preferences > iTunes Media Folder Location > choose folder
**** please be sure to pick a location that is new or different from where you ACTUALLY stored your music to prevent your files from deleting itself as it updates****
For example, if you stored your music on your Desktop then you wouldn't choose your music folder to be the one in Desktop. You choose the folder where you want your music to go such as C:\My Music or in Mac, you choose the music folder.
Step B. Once you choose the folder where all your music is stored and you check the box that says "Keep iTunes Media Folder organized" and "Copy Files to iTunes Media when adding to library."
Step C. This is the part that will make sense. Drag the folder on desktop that houses all your music into iTunes. Because you checked the box "Copy Files to iTunes Media when adding to library," iTunes will copy all the backup music you dragged into the folder location you designated it in "Preferences > iTunes Media Folder Location > choose folder."
---- once all that is done, your itunes will have ALL your music tracks linked to the right location on your computer and your iPod will sync with as many or all of the music you desire.
Hope this helps.
-Kayla

HT1727 I downloaded my previous song purchases to my new MacBook and they are all only parts of the songs.. How can I fix this?

I downloaded my previously purchased songs to my new macbook, but only parts of each song are available. How do I fix this problem?

Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If no joy... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

My computer & itunes won't recognize my ipod nano is connected

So my brother got an ipod nano, the the original version with only the colored front panel or whatever, and then I got am ipod nano, the second or newer version and we run them off of the same computer. Well his is no loger in use since it went through the washing machine, anyways I tried to import a cd on my itunes, it worked but itunes wouldn't let me sync (or whatever its called) the songs onto the ipod. So I went back to some little fold up booklet that came with the ipod and it said to put songs from a cd onto your ipod that you have to click on ipod under devices. but the only thing that shows up under devices is the cd that i'm importing not the ipod even though it's connected it also said was that when you plug your ipod into itunes it will show automatically come up. it doesn't. the ipod only charges. so it could be many different things: 1. my itunes isn't compatible with the newer version ipod. 2. it could be my computer. although its only 3 years old and its a Windows XP or 3. its just the ipod. The ipod nano works completely normal, no problems. This is the first time i've ever tried putting on songs from a cd before. I also tried uninstalling itunes from my computer and then re-installing to see if the newer version ipod nano would work by itself. but that didn't work either. under file, edit, options, or something (one of the headings) I went to preferences and clicked on ipod and it said "not connected" but it was. I have no idea what's wrong. i only have 18 songs so far on it too so it's not overused or anything. I also forgot to mention that I installed itunes from the disc that came with my ipod nano, not from this website. at this point in time i don't have itunes installed on my computer because there's really no point. If anyone understands my really confusing issue, help me!! Simplified: My computer doesn't recognize that my ipod nano is plugged in and I've tried two different USB cables so that's not it.
Philips Windows XP

Try: http://discussions.apple.com/thread.jspa?threadID=743515&tstart=15

Itunes won't recognize my ipod nano 4th gen (or any other ipod) as a device

i've had my ipod nano 4th gen for as long as 4th gen's have been around. never had a problem with it or itunes. until now. all of a sudden, when i plug my ipod in to sync the new music purchased, itunes doesn't even recognize my ipod. "devices" never even comes up. "sync ipod" under file isn't highlighted. my ipod only shows as charging. since this problem occurred, i've tried my husband's ipod and it isn't recognized. i've used numerous cords in both USB ports. i've uninstalled and reinstalled itunes. nothing is working! any suggestions would be greatly appreciated!!!!

Here'sa link that might help
p://support.apple.com/kb/TS1363

Itunes won't recognize new Ipod Nano 8GB

Hi, help someone please. The error I'm receiving is: "An Ipod has been detected, but it could not be identified properly. Please disconnect and reconnect the ipod, then try again".
Tried this several times and even reinstalled itunes... didn't work. Tried using a different USB port as well.
All other ipods are working fine when connected. I'm using Windows XP. HELLLPPP please !! it's my kids new Christmas present

I had exactly the same problem - heres the procedure I used - hope it helps ?
It looks a bit daunting but only takes a couple of minutes.
Disconnect iPod
Go into Start - Control Panel - Add/Remove programs
Select iTunes and remove ( don't worry all your music should be safe - mine was still there when I reinstalled )
Next go to apple website, disable your antivirus ( not sure if this is needed, but it's what worked for me) and download and install latest iTunes 9.0.
After installation - close iTunes
Reboot your P.C. and then restart your antivirus.
Next
Go into Control Panel again, then administrative tools( if you can't see admin tools select classic view from the left panel.
Then select computer management - then device manager
Scroll down the list in the right hand panel and expand the universal serial bus controllers section.
Connect your ipod nano - you should hear a bleep and then the details in the USB controllers list should change ( if iTunes starts just close it )
From the USB controllers list select the new addition - it'll either say apple ipod usb or Mass storage device something like that( whichever one has just appeared on connection of your ipod )
Right click on the new entry and select uninstall - at the warning message select ok
wait for it to complete the removal.
Right click the entry again and select scan for hardware changes, keep your ipod connected.
The computer should now find your ipod and reinstall the necessary usb drivers for you.
Next
disconnect your ipod
start iTunes
on your ipod - press and hold centre button and menu for about 8 seconds - apple logo will appear, - then press and hold centre button and rewind for 6 - 8 seconds- ipod will go into a diagnostic mode.
a list will appear on ipod screen
press the centre button and it will select the first parameter on the list then press menu - you will be returned to the diagnostic list but you will be on the second item in the list - once again press the centre button to access, then press menu to return to the list - repeat until you reach the last item on the list "restore". press the centre button and the ipod should restore - apple logo will appear and the ipod will reboot(wait for a minute or so for this to complete )
Now connect to iTunes - hopefully your ipod will show up on the left hand side ( mine did )
click on your ipod on the list - you should now have a screen showing your ipod - it may prompt you to download a newer version of software - click don't download.
on this summary screen select enable disk usage and then click apply - now wait it can take a little while to complete.
When it is finished the apple logo will be back at the top of iTunes.
O.k. this is the fun bit and needs to be done quite quickly !
Read this next section completely before you start
click restore on iTunes.
it will say something like download and restore, click this.
a progress bar will appear - saying extracting software
followed by another progress bar, restoring "your name" iPod
my progress bar then showed 3 or 4 blue dots traveling across the progress bar without actually making any progress.
while this is happening unplug your iPod
press and hold centre button and menu for 8 seconds - apple logo appears
then press and hold centre button and play until it says disk mode.
reconnect your ipod - the progress bar should now slowly complete and at the end say something like ipod will show up on itunes when it reboots.
wait for the apple logo to appear on your ipod, followed by the start screen ( select language )
disconnect
select the language you want to use as from new.
reconnect and then sync as normal - everything should now work.
This is what worked for me - it's a bit long winded but so far so good.
I hope this helps you - it took me about six hours of searching and messing around to finally get this working - my 2 daughters were driving me mad as their new Nano's wouldn't work !!!!

My Itunes won't recognize my Ipod nano 6th, did the troubleshooting

Hey,
So I have an Iphone 4s and I had the same problem with it and solved it by the "verify that the apple mobile device usb driver is installed". It wasn't installed and I installed it by the steps and now it works.
Tried to do the same to my Ipod nano 6th, and when I'm trying to install the driver (as I did with the Iphone, and as it says in the troubleshooting) I get the next message: "the folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows for 64x-based systems".
I did tried all the other steps as well and nothing worked. I guess the problem is with the driver (as I had the same problem exactly with my Iphone), but it doesn't say in the troubleshooting what to do with this error message.
Thanks for your help.
M

Hey,
So I have an Iphone 4s and I had the same problem with it and solved it by the "verify that the apple mobile device usb driver is installed". It wasn't installed and I installed it by the steps and now it works.
Tried to do the same to my Ipod nano 6th, and when I'm trying to install the driver (as I did with the Iphone, and as it says in the troubleshooting) I get the next message: "the folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows for 64x-based systems".
I did tried all the other steps as well and nothing worked. I guess the problem is with the driver (as I had the same problem exactly with my Iphone), but it doesn't say in the troubleshooting what to do with this error message.
Thanks for your help.
M

My iTunes won't recognize my iPod 3GS!!! HELP! I had recently updated my iTunes and now upon plugging in my iPod iTunes comes up with a error message. Leaving me unable to sync anything! :( HELP!

My iTunes won't recognize my iPod 3GS!!! HELP! I had recently updated my iTunes and now upon plugging in my iPod iTunes comes up with a error message. Leaving me unable to sync anything! HELP!

What is the exact error message you are receiving?
B-rock

ITunes no longer recognizes my iPod nano 5th gen. When plugged into macbook usb it appears as my iPhone. Previously both devices had individual identities. Have reset iPod and turned macbook off/on.

iTunes no longer recognizes my iPod nano 5th gen. When plugged into macbook usb it appears as my iPhone. Previously both devices had individual identities. Have reset iPod and turned macbook off/on.

Hello BPeery,
I would go through ALL the steps here:
iPod not recognized in 'My Computer' and in iTunes for Windows
Let us know how it goes.
Hope this helps.
~Julian

My new iPad is synced with iTunes but now it won't recognize my iPod nano. How do I get it to recognize both? iTunes synced with my Nano just fine until I added the iPad.

My new iPad is synced with iTunes but now it won't recognize my iPod nano. How do I get it to recognize both? iTunes synced with my Nano just fine until I added the iPad.

Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Itunes does not recognize my ipod nano

itunes does not recognize my ipod nano 6, it is a used one and has 1600 plus songs, it shows the songs, but won't let me do anything with them

I had this exact problem. I had to plug the iPod into a USB port on the back of the computer tower not the fron ones. Hope this helps.

Itunes won't recognize my ipod old or new one

Itunes won't recognize my Ipod classic. It woudn't recognize the old one, Apple store said it was the Ipod so I bought a new one but it won't recognizethat one either

Hello crickettspeed,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Try the iPod troubleshooting assistant:
If you haven't already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below.
2. Restart the iPod Service
3. Restart the Apple Mobile Device Service
4. Empty your Temp directory and restart
5. Verify that the Apple Mobile Device USB Driver is installed
6. Change your iPod's drive letter
7. Remove and reinstall iTunes
8. Disable conflicting System Services and Startup Items
9. Update, Reconfigure, Disable, or Remove Security Software
10. Deleting damaged or incorrect registry keys
Best of luck,
Mario

Itunes won't recognize my ipod nano, and my computer is only recognizing it as a storage device. How do I fix this? I want to add music...

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