ITunes won't recognize my iPod touch after a failed update--my iPod is stuck on the "plug into itunes" screen
Yesterday, I had bought myself an ipod touch and it was working just fine until today when I went along with an itunes prompt to update my ipod. It failed to update and now won't recognize it, I checked to see if it was recognized by my computer--and it is, but a thing pops up that says "access denied" whenever I try to click on it. The screen on my ipod is stuck wanting me to connect to itunes.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work
Similar Messages
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TS1363 my ipod is stuck on the plug into itune screen?
my ipod is stuck on the plug into the itunes screen
The only thing you can do from here is plug into itunes and restore the device. You will lose all your content but you will be able to use and resync your device.
http://support.apple.com/kb/ht1808 -
I updated my iphone but it is requiring me to plug in to itunes, I can not get in to it bc my laptop is broken, is there anyway around it? Can I get out of the update? It is stuck on the "Plug into iTunes screen"
If you are in a screen to plug into iTunes, then the device is in recovery mode. Your only option is to connect to the computer to restore the device. http://support.apple.com/kb/HT1808
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HT201263 My iPod is stuck on the "Plug into iTunes" screen. What do I do???
So, my computer is telling me that I need to type in my password into my iPod to unlock it, but my iPod is telling me to "Plug into Tunes". I can't unlock it on my iPod and I've already tried putting it into recovery mode (or whatever you call it) multiple times doing it differently each time, but it's still not working. It was previously jailbroken (if that makes a difference), but I just want to restore it now so I can get it to work. Someone with answers, pleeeeeeeease help me!!!
... It was previously jailbroken (if that makes a difference),
It makes a difference. A jailbroken iPod Touch cannot be fixed.
Buy a new one. -
Itunes will not recognize my ipod nano when it is plugged into the computed
itunes will not recognize my ipod nano when it is plugged into the computed
Check this post: https://discussions.apple.com/message/6985613#6985613
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For some reason my PC won't recognize my iPod and iPhone when I plug them in via USB....they have worked for years, now all of a sudden I get a message stating "unknown device". Any ideas for a fix?
HI @madymessyy
Welcome to the HP Forums!
It is a terrific place to find answers.
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I understand that when you originally connected your IPhone about a year ago it was recognized properly.
Now when you connect your IPhone nothing happens but it does charger it, (until you used the last cable.)
Herei is a link from the microsoft.com that should help.Windows 8.1 and Apple iPhone 5
One of the posters states this resolved the issue for him. How to restart the Apple Mobile Device Service (AMDS) on Windows from Apple support.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! -
My ipod is stuck on the do not disconnect screen
I recently found an ipod and i plugged it in to my computer because my mom has an ipod already. After plugging it in it went to the do not disconnect screen. its been stuck this way for 2 days. Is this because my computer does not recognize this new ipod or what any advice..........
Try holding down menu and the center button for a few seconds, until the apple symbol appears. This has always worked for me
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So I connected my iPod to iTunes and an error message came up saying it needed an updated version of iTunes 64 bit and I was missing the Apple Mobile Device USB driver so I downloaded it because another discussion said that was the solution. I did but it wont show up in my device manager or services. Can someone help me figure out whats wrong?
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
My Itunes won't recognize my Ipod nano 6th, did the troubleshooting
Hey,
So I have an Iphone 4s and I had the same problem with it and solved it by the "verify that the apple mobile device usb driver is installed". It wasn't installed and I installed it by the steps and now it works.
Tried to do the same to my Ipod nano 6th, and when I'm trying to install the driver (as I did with the Iphone, and as it says in the troubleshooting) I get the next message: "the folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows for 64x-based systems".
I did tried all the other steps as well and nothing worked. I guess the problem is with the driver (as I had the same problem exactly with my Iphone), but it doesn't say in the troubleshooting what to do with this error message.
Thanks for your help.
MHey,
So I have an Iphone 4s and I had the same problem with it and solved it by the "verify that the apple mobile device usb driver is installed". It wasn't installed and I installed it by the steps and now it works.
Tried to do the same to my Ipod nano 6th, and when I'm trying to install the driver (as I did with the Iphone, and as it says in the troubleshooting) I get the next message: "the folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with windows for 64x-based systems".
I did tried all the other steps as well and nothing worked. I guess the problem is with the driver (as I had the same problem exactly with my Iphone), but it doesn't say in the troubleshooting what to do with this error message.
Thanks for your help.
M -
help.
Help here > iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
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My iPod is stuck on the black apple logo screen
I was using a texting app and all of a sudden, my iPod went to the apple logo screen and froze. The apple on the screen is messed up, it doestn't look right, like there was a glitch. I tried restarting it by holding the home button and the button on the top. It turns off, but when it comes back on, the apple is still messed up. I tried this multiple times, a few times there were thin pink, and sometimes blue, lines all across the screen. I also tried hooking it up to my computer, but it doesnt show up on my itunes, and the screen doesnt change. My iPod was charged and was working like normal before this happened. What should I do? Is this fixable? Is it the app's fault that this happened? Any help would be greatly appreciated.
P.S. My warrenty has run outTypically, this happens when a Touch is "jailbroken" - but I suspect that isn't the case, here.
The you've saved all of your data on iTunes, correct? Then, you next step will be to reset the Touch (pressing the start and power buttons at same time for ten seconds or so), until your Touch resets. It will recompile your library, and can take about an hour. Make sure your Touch is fully charged, of course.
When you're up and running, you might want to nuke that texting app, too. -
My IPhone doesn't turn on and keeps in the "plug-into-Tunes-screen" after update to new IOs 5.0 yesterday. I also tried to restore it, but it still keeps in the plugin mode. In ITunes the IPhone doesn't show up as a device anymore, but Windows 7 detects it as a camera. I started the problem diagnose via ITunes and it says "iPhone can't be found".I'm using the new version of iTunes.
Can anyone help me?I have the exact same problem and have just logged on here to see if anyone can help also? My iphone is up and working but itunes won't recognise it as a device... just updated itunes aswell.
Any help would be hugely appreciated!! -
But my ipad is stuck on the plug in to itunes picture
but ipad is stuck on the plug into itunes picyure. how do you erase it?
Your iPad has gone into Recovery Mode. Follow these instructions to restore the device. Sometimes you have to repeat the steps in order for it to work.
Recovery mode - Support - Apple -
Help please? iTunes and my PC (XP SP3) won't recognize my iPod Touch. I aleady tried the Apple trouble site (recharged iPod; checked USB connections; restarted iPod; restarted PC; reinstalled iTunes; ensured no software conflicts)
Finally got it working.. Ok so First read this
http://support.apple.com/kb/TS1538?viewlocale=en_US&locale=en_US
Just start with verifying the Apple Mobile Device Support is up and working, Just follow the steps here:
http://support.apple.com/kb/TS1567
After Stopping it and Restarting and it is still not reconizing your device Then start uninstalling
Start with: Itunes, Quicktime, Bonjour, Apple Software Update, Apple Mobile Device.
I had an issue uninstalling Apple Software Update, and was unable to get it off my computer.
But after all that download and reinstall itunes.
After doing all that i was able to get mine to show up in itunes
Hope it helps -
I just installed itunes version 10.5.2.11, and now it won't recognize my ipod touch 4th gen. Running on windows 7, very fast desktop. Previously no prolems with itunes or the ipod. The computer does recognize the ipod and names it correctly in My Computer. Any suggestions to wake up itunes and discover the ipod?
See http://support.apple.com/kb/TS1591.
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