Itunes won't recognize my new ipod

I gave my cousin a new 3rd gen nano. Itunes is fine but the device simply shows an ipod and brings up the agreement. the choice is 'save' or 'cancel.' cancel does nothing and save sends me to a save as a doc. i've updated both itunes and ipod software and reset everything yet nothing seems to work.
help!

Your screen resolution may be preventing you from seeing the entire agreement screen to pick the button to agree.
So change your screen resolution to something like 1024 or larger and then see if you can see all the buttons in the agreement. Agree to it, then you can resize your screen resolution back to what it was before.
Patrick

Similar Messages

My iTunes won't recognize my new iPod touch

i just got a new ipod touch for christmas. when i try to sync it to my itunes, which isn't updating by the way, it doesn't recognize the device. if i uninstall itune completely and reinstall it, will this help?

Check out this Apple article -> iOS: Device not recognized in iTunes for Windows
Is the Apple Mobile Device Service running?

My iTunes won't recognize my new iPod nano 5th generation

Alright, my parents got my the new iPod nano for Christmas, and when I connected it to my Windows Vista, to charge and sync, it was charged, but it was not recognized in iTunes. I tried updating and the 5R's but it wouldn't work. iTunes is acting like it doesn't exist. Help?

I had a similar issue with a XP machine. The Nano charged but I never got the onscreen setup instructions and Itunes did not list the device. I tried a lot of technical stuff with no luck and finally spoke with an Apple Expert.
Here was the fix for me:
I downloaded Itunes to another computer (also XP, same firewall, etc). Plugged in the Nano and miraculously I was able to set it up, name the device and also update it with the latest software. When I plugged it back into the PC it recognized it just fine. Must be something flukey with the setup or maybe the update helped fix a few bugs.
If you have other computers available, try it on them first with latest Itunes version. Hope this helps.

Computer won't recognize my new ipod

I just got the fifth gen ipod and I am trying transfer my music from my old ipod and the computer won't recognize my new ipod.

I have just been through this world of pain. dont bother re-installing itunes, or trawling through device drivers.
Instead, make sure you turn off bluetooth and wireless. Unplug your network cable from the pc (assuming you have a LAN connection).
Try plugging in the touch and it should be recognised straight away.

How can i get my existing itunes account to recognizes a new ipod

How can I get my existing Itunes account to recognize a new ipod?

just plug it in. there would be on-screen instructions to help with the set up.
also consult the user guide that came with the device.

ITunes won't recognize my new router

http://www.linksysbycisco.com/EU/en/products/WRT54GL
I recently set up this router at my house and so far it's been working great with the only issue being me having to push the router reset button everytime I turn on my computer after having stopped using the router for awhile.
Problem is that even if I am connected to the internet, itunes doesn't recognize my new connection and because of this it won't connect to the store/internet. I have found no setting to choose an internet.

Thanks for the help, and I agree I don't like having to push the rest button but I didn't really know where to go for help
Here's the test results...I took out my IP address because I can't help but feel that's not something I should pos ton the internet. Something I noticed before but forgot about was that if I click on the itunes store it actually loads the store...even though itunes says it can't connect.
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
VIA Technologies, Inc. KT600-8235
iTunes 10.1.1.4
QuickTime 7.6.9
FairPlay 1.10.14
Apple Application Support 1.4.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.3.0.69
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 2D9E14838506B74E
Current user is an administrator.
The current local date and time is 2011-01-28 20:33:00.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
NVIDIA GeForce4 MX 440 with AGP8X
** External Plug-ins Information **
Plug-in Name: Last.fm AudioScrobbler
Plug-in Loaded: Yes
Plug-in Version: 1.0.4
Plug-in File Version: 3.0.4.0
Plug-in Path: G:\Program Files\iTunes\Plug-ins\itw_scrobbler.dll
iPodService 10.1.1.4 is currently running.
iTunesHelper 10.1.1.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {E1610AB7-ED2D-4A90-9F35-AA63937D8F9E}
Description: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
Lease Obtained: Fri Jan 28 20:04:05 2011
Lease Expires: Sat Jan 29 20:04:05 2011
DNS Servers: 209.143.0.10
66.209.140.124
Active Connection: (none)
Connected: No
Online: No
Using Modem: No
Using LAN: No
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Last successful store access was 2011-01-25 18:34:41.

My computer won't recognize my new ipod touch

Why won't my computer recognize my new ipod touch?

I have just been through this world of pain. dont bother re-installing itunes, or trawling through device drivers.
Instead, make sure you turn off bluetooth and wireless. Unplug your network cable from the pc (assuming you have a LAN connection).
Try plugging in the touch and it should be recognised straight away.

My iTunes won't recognize my new iPhone + "AppleMobileDeviceHelper" error

I bought a new iPhone and already have an Apple ID & Password & iTune account. When I plugged my new iPhone I kept getting a "AppleMobileDeviceHelper" error messages. They keep popping out. Plus iTune won't recognize my Apple ID (I don't want a new one, since it has the payment info and all). Anyone can help?

You might need to remove and reinstall the Apple Mobile Device Service. Check out this article:
http://support.apple.com/kb/HT1747

My comp won't recognize my new ipod.

I just got a new ipod. I had an old one but it broke, now I'm trying to put all the music that was on the old one on the new one but I plug the ipod in and nothing happens. How can I make it recognize the new ipod?

Did you install the iPod software so you could use it on a Windows computer?
Download and install the iPod updater to your computer. Restart your computer. Connect the iPod when told, and follow the set up procedure.
After that, you should see the iPod recognized in iTunes and you can then start transferring songs.

I added a new iPod and now iTunes won't recognize my old iPod

My old iPod's battery is just about dead. It is about three years old; I will send it to Apple for a new battery.
In the meantime, I bought a new 5th generation iPod, 60 GB. It's great! Eventually the old iPod will be my work iPid and the new one wil be the home and recreation iPod.
Here's the problem. I researched using two iPods from the same copy of iTunes. In response to my questions in this forum, someone referred me to the article at http://docs.info.apple.com/article.html?artnum=300432, "How to use multiple iPods with one computer", which I read, and which supported the idea that you can work with two iPods from one copy of iTunes.
My goal, then, was to follow Method Two as described in the article, and use two iPods from my one computer, without setting up separate user accounts for each one.
So -- I plopped in the CD that came with the new iPod, installed the latest iTunes. It had me register the new iPod by serial number.
In my copy of iTunes, my old iPod was called "Mae Sot's iPod". I set up the new iPod as "Mae Sot's New iPod".
I thought that from now on, when I plugged in my old iPod, iTunes would be able to recognize it, and when I plugged in the new one, iTunes would recognize it.
Wrong.
My copy of iTunes does great now in working with the new Ipod. But it totally rejects the old one.
When I plus in the old iPod to synch/recharge, I first get the Windows message in the lower right part of the screen with the headline, "USB device is not recognized", telling me that "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it..."
The first time this happened, that message eventually went away, iTunes launched, and I got an error message saying there was no folder for the device.
Now when I plug in the old iPod, I just get the "USB device is not recognized..." message, and iTunes does not launch.
Any idea what is the problem?
My goal is to get iTunes to add my old iPod as a recognized device, so that I can clean the music off it and send it to Apple for a new battery.
iPod Windows XP Windows
iPod Windows
iPod Windows

iDevices are not backup devices.
Copy the ENTIRE iTunes folder from the old computer to the new computer.

ITunes won't recognize my new Nano (already have ipod 5.0)

Hello-
I installed the software for my new nano. When I attach the nano, iTunes says that something is wrong with the software and that I need to re-install iTunes.
My 5.0 ipod still connects fine. My main question is: what is the trick to having iTunes recognize 2 different ipods?
Also, will reinstalling iTunes affect my playlists, library, podcast settings, etc?
Thanks for any help

When I attach the nano, iTunes says that something is wrong with the software and that I need to re-install iTunes.
hmmmm. what's the precise text of your message, tarheel?

My itunes won't recognize my new iphone 5.

I have a MacBook with Mac OS X 10.4.11 and an itunes 9.2. I tried to plug in my new iphone 5 into my itunes, but it only charges it and doesn't sync it or recognize it.

Of course it won't recognize it. Your system doesn't meet the system requirements.
http://www.apple.com/ios

HT1414 My itunes won't recognize my new iphone. How do I fix this?

I just got a new iPhone 5c and when I connected it to my itunes, my itunes will not recognize it. Can anyone tell me how to fix this?

Hi there Xtinalee1031,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

Itunes won't recognize my new 5s

Just bought a new 5s. Kept my old iphone (3s?), but got it a new number for my wife. My new phone is not recognized by itunes. My old phone is recognized. I have all my aps etc. downloaded on my new phone from the cloud, but I can't get any music from my I tunes account. Any ideas on how to remedy this situation?

rkb69 wrote:
Just bought a new 5s. Kept my old iphone (3s?), but got it a new number for my wife. My old phone is recognized.
Did you ever try plugging the old iPhone into iTunes while it had this new number? If so, that may well be the source of the issue. I suggest you never do that.
If you're sure you have a good backup from the old iPhone, you might try erasing the new one and starting its setup over. If you're willing to do that, you would do Settings > General > Reset > Erase all content and settings and that would start the iPhone setup process. Assuming it works, you could then restore it from the backup of your previous iPhone.

Itunes will not recognize my new Ipod Nano

It will charge but my computer says a driver needs to be installed but it cannot find it and iTunes does not recognize it at all. Any help?

Okay. Maybe they're looking for the usbaapl.sys driver as well.
Try to bring the Hardware wizard up again. This time browse to:
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
... and select the usbaapl.sys file.
Any better luck with that one?

Itunes won't recognize my new ipod

Similar Messages

Maybe you are looking for