Itunes won't recognize my phone on MAC but it Does on PC !!!! HELP PLEASE

I've been trying to sync my iPhone with my Mac and it doesn't recognize it, it pulled up iPhoto but then I canceled that to see if it would work. I've tried everything possible and I don't know if any of you have ever gone through this. I called 1800-MY-IPHONE and they had to go through product spec. for the same things I've already tried doing. Any ideas.

Assuming you have the phone set to Sync when connected in iTunes...then there seems to be an issue with iTunes you have installed...ensure you have the most recent version. If so and it's still not working then you should try to uninstall iTunes from that MAC machine and then you should remove the Sync settings/data from your MAC library for iSync and SyncServices...Then reinstall iTunes....
I've had this problem before and these steps worked. If you need additional help locating these library entries visit www.iphoneatlas.com and search the archives for sync issues and you will find more detailed instructions.

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