Itunes won't regonize my iphone - running windows 8

Question

itunes won't recognize my iphone - running windows 8

Answer 1

I found this under another post, it works(not stealing credit) just trying to help.  Re: Upgraded to iTunes 11.1 and now it won't recognize my iPhone Sep 18, 2013 2:15 PM (in response to davidsh_seattle) I was able to fix it!  iTunes can now see my iPhone5.    I followed these instructions: http://support.apple.com/kb/TS1538    And re-installed the "Apple Mobile Device USB Driver".    •     Right-click the Apple iPhone, Apple iPad, or Apple iPod entry in Device Manager and choose Update Driver from the shortcut menu.  •     Click "Browse my computer for driver software."  •     Click "Let me pick from a list of device drivers on my computer."  •     Click the Have Disk button. (If the Have Disk option is not present, choose a device category such as Mobile Phone or Storage Device if listed, and click next. The Have Disk button should then appear.)  •     In the "Install from Disk" dialog, click the Browse button.  •     Use this window to navigate to the following folder:  C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.  •     Double-click the "usbaapl" file. (This file will be called "usbaapl64" if you have a 64-bit version of Windows. If you don't see "usbaapl64" here, or if there is no Drivers folder, look in C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers. instead).  •     Click OK in the "Install from Disk" dialog.  •     Click Next and finish the driver-installation steps. Open iTunes to verify that the device is recognized properly.   this worked to sync my iphone 5. not i4 or i3 phones(now ipods) In Device Manager I also noticed I had 3 apple drivers under Portable devices.  I deleted two of them. I updated the remaining driver, now I can sync my i5, i4 and i3.  You may have to View hidden devices.  Open device manager view-show hidden devices portable devices apple iphone "highlight" right click, update device if you have multiple apple iphone under portable devices, delete all but one.