Itunes won't reinstall or update due to helper.exe access

My Itunes was partially wiped out due to lack of memory in computer after attempting to install a game. The memory issue was resolved by adding more. I cannot uninstall or reinstall itunes. I even attempted to update it with the newest version, however, I keep getting the error with helper.exe. It states that I need to confirm access and retry. Nothing is working and I cannot simply delete the folders from my program file either. I'd rather not dump everthing on my computer and re-install the system just for itunes. Suggestions?
emachines W3410 Windows XP

The only thing I found was the apple software update. I removed that with the cleanup but the error still occurs in the installation. I also don't have an ipods or itunes in my add/remove option, but I still have an ipod and itunes folder in my program files that the computer refuses to delete.
okay, we'd better check on disk damage around the areas of those folders. try running a chkdsk over the C drive:
How to perform disk error checking in Windows XP
does the chkdsk find/repair any damage? if so, do you have any better luck with those folders?

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ITunes won't open after update; MacBook Pro, Mac OSX 10.6.8, iTunes version 11.1.5

iTunes won't open after update - help, please; MacBook Pro, Mac OSX 10.6.8, iTunes version 11.1.5.

i had a problem similar to yours and better yet, i have the fix for it. i downloaded maverick 4 months ago and was without itunes ever since. all itunes icon did was bounce. itunes would never open and whats more, is when i would try to update it, i would get a "thank you for downloading itunes!" page , but the download would never work. so i scoured the net for solves. nothing that worked. <4 months later> then last night i took a new approach. i decided even though maverick would not allow me to uninstall itunes, i would find a way to uninstall itunes. then i would reinstall back to 11.1.5 i was successful and heres what i did.
step one-
Back up your iTunes Library.itl file, found under ~/Music/iTunes
(even tho i didnt, i only had 3 artists in there at the time. and they didnt get erased but i advise you back up just in case.)
step two-
download itunes 10.7 from apple. i used this link Download it from Apple here
(i pulled the link from Aarons website (awesometast.com). you download 10.7 however you want but i used the link above and have had no issues).
although im not sure you need to do this step ( you may be able to download 11.1.5 itunes without 10.7, i did because i was following intructions from http://awesometoast.com/downgrading-to-itunes-10-7-from-itunes-11-on-osx/
step 3-
open Terminal
step 4-
enter in these 3 commands hitting return after each line. 1st line nothing seems to happen, 2nd line nothing seems to happen and 3rd line gives you a warning and requires password to continue. when i did it, my password didnt appear as i entered it and i hit return without looking, so i entered it in again, although im not sure i had to the 2nd time.
killall iTunes
killall "iTunes Helper"
sudo rm -rf /Applications/iTunes.app/
step 5-
drag off and dump the itunes icon (which now has the ? shadow in it) off your dock.
step 6-
install 10.7 itunes you downloaded earlier. (not sure if this part is neccesary. you may be able to just download 11.1.5 but i downloaded 10.7 because i was following Aarons steps.) itunes now works.
step 7-
go to apple and update to 11.1.5 itunes. install it. open it and you have itunes 11.1.5 in perfect working order. assuming you have a decent internet speed for the downloads, the whole process takes very little time.
with those steps above, you can solve itunes just bouncing and not launching issues and also the "thank you for downloading" and nothing downloads issue. enjoy. also i would like to give a shout out to http://awesometoast.com and thank Aaron for the knowledge that enabled me to get itunes back into my life.

After Update ITUNES Won't Open, Apparent Quicktime Problem, PLEASE HELP

I Have recently updated my Itunes, after installation of the updates I was unable to access itunes due to a problem with Quicktime. After trying to repair quicktime, with no luck, I have uninstalled (following Apple’s support system). There were two programs labelled “Apple Application Support”, one allowed me to delete and the other older one didn’t delete and came up with the prompts below, so I just installed itunes/quicktime again. The same response happened when trying to open itunes. So I followed Apple’s support system and deleted all I could again. What was left is below, any help would be extremely useful.
In “Uninstall or Change a Program” of windows 7, I was unable to delete Version 1.1.0 which is 32.3 MB installed on the 03/03/2010 of the Apple Application Support.
*When deleting it comes up with a box that says:*
+The feature you are trying to use is on a network resource that is unavailable.+
+Click ok to try again, or enter an alternate path to a folder containing the installation package ‘appleApplicationSupport.msi’ in the below box.+
C:UsersSeanAppDataLocalTempIXP722.TMP
I could only follow the path to the “Temp” part …\IXP722.TMP does not exist in that folder.
_Any Help with this problem would be Greatly appreciated._

This kind of problem often responds to using the Microsoft Installer cleanup utility. Here is a method:
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Save the files on your PC.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista and Windows 7
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.
===

I am using itunes version 9.its not updating..Pls help as how can i update my itunes to the latest version??????

i am using itunes version 9.its not updating..Pls help as how can i update my itunes to the latest version??????

See this for Windows... http://support.apple.com/kb/TS1538
and this for Mac OS X... http://support.apple.com/kb/TS1591

Itunes won't launch since update

Seems like i have the same problem as a lot of people.
Since last update itunes won't launch
Just get a white screen and the blue circle going around the pointer.
Have tried the complete unistalll and reinstall without success
One thing i noticed is that when it freezes and i open task manager to close it down it says 32 bit next to itunes not 64 bit?
Is the wrong version being downloaded?

Without trying to be funny here, why should the problem be with my user account or my PC!
Without trying to be funny, you've accidentally succeeded in being a bit funny here.
This is a user-to-user troubleshooting forum. Folks come here to troubleshoot their problems. So we, quite naturally assume that's what you were trying to do, and reply to try to help you fix it. The reason why you see so many people here saying there are problems is that this is where people come if they have problems and want to fix them.
If you believe the problem is all at Apple's end, and would like to register a sort of complaint with them (rather than do any troubleshooting of your problem), then it makes a heck of a lot more sense to contact Apple directly via the product feedback pages. (Because this is primarily an user-to-user forum, there's no guarantee an Apple person will see your post here. They will read your feedback via the form, although they also say they will not respond.) Here's a link through to the iTunes product feedback form:
http://www.apple.com/feedback/itunesapp.html
(Given that you're not here to troubleshoot, I'll bid you adieu, and desubscribe from this particular topic.)

Itunes won't open after update to 11

I've been running Itunes 10 on my macbook pro (Snow Leopard) until today when I updated to 11. The update appeared to complete successfully (no error messages). But afterwards when I try to open iTunes it immediately exits (with no user-facing message) and Console shows a message like this:
12/3/13 1:36:23 PM com.apple.launchd.peruser.501[143] com.apple.console ([0x0-0xdd0dd].com.apple.iTunes[1045]) Exited with exit code: 1
Some troubleshooting steps I've already tried:
Same thing happens if I try to start itunes in "safe mode".
Same thing happens if I try to start itunes from a different user account.
I've repaired permissions.
I've restarted a few times since installing Itunes and since repairing permissions.
Quicktime starts fine.
I'm not particularly interested in version 11 features, I'd be happy to have version 10 back -- or a working version 11.
But what I really really don't want is to lose any library information, playlists, play counts, ratings, etc. I want to be quite careful not to lose any of those.
One thing that looks suspicious to me is that it looks like in some way version 10 is still installed. At the end of the install, installd wrote both of these lines to the log in the same second:
12/3/13 11:39:10 AM installd[6928] install Installed "iTunes" (11.1.3)
12/3/13 11:39:10 AM installd[6928] install Installed "iTunes" (10.6.3)
Also if I open Software Update, under "Installed Software" it also shows both versions:
Thanks!

After updating to OSX 10.9.3, my iTunes won't open. If I try to drag it to trash, I get the message "iTunes can't be modified or deleted because it is required by OS X".

Itunes won't open after update

My Itunes won't open since I updated it... No error messages appears and in the task manager, the process is running.. but nothing appears in Task Manager Applications! And, of course it never opens...
Someone else with the same problem found any solution?

Same thing happens to me, I installed iTunes 10 and it simply won't open when I launch it.
I don't have the bonjour service in my Task Manager so I guess I can't try that solution.
This stinks, what is wrong with this faulty version of iTunes? If I lose my iPhone data I would seriously die.
BTW I'm using Windows Vista.
PLEASE HELP!!!!

My new Nanno 7 is not recognized by itunes. Removed, reinstalled and updated itunes. Iphone 5s and ipad 3 sync w/o problems. Itunes diagnostics says it isn't recognized by itunes. I'd really like to get some music on it.

My brand new nano 7 is not recognized by iTunes. I ran diagnostics and it stated under "Device Sync Test" that "no device found". My iPhone 5s and ipad 3 all sync without issue. The online chat with Apple didn't work either. I have uninstalled, reinstalled iTunes and have the latest update. Any suggestions?

Hi, bbarden.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iPhone, iPad, or iPod not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

ITunes won't start after update

Hi,
I just upgraded my ITunes using the normal Apple update process when I was prompted - and now I-Tunes won't start at all.
I can see the ITunes.exe start in Windows Task Manager....then it just shuts down again.
Any ideas ?

I tried another solution :
1. Un-install I-Tunes
2. In-install Bonjour
3. Reboot
4. Install latest I-Tunes
This seems to have fixed the problem.
So it looks like BONJOUR IS THE PROBLEM.

ITunes won't launch after update

Automatic Updates installed ITunes 11.1.3 and now my ITunes won't launch

Sorry. I thought that would work.
It's clear that Apple has a problem on their hands. I have sent my information to Apple, which sounds remarkably similar to yours. Hopefully by the time we wake in the morning, Apple will have some answers.
Cheers,
Joe

Itunes won't let me update

my mac will not let me download iTunes when i select the update for mac when it is required for backup to be done on my iPhone 6. i try to do it through the app store which won't open it just stays on a screen with the "apps" logo in the middle. On the apple website i select the update for mac and nothing happens.

hi j dot a!
i get a pop-up saying that there is a corrupt file iPod_Control/iTunes/Temp 1
hmmm. for that one, first see:
Da Gopha, "chkdsk errors are fixed by iPod Updater 2005-06-26", 10:01am Jul 20, 2005 CDT
love, b

Itunes won't start after update to 11.1

after updating to version 11.1, iTunes won't start anymore.
Below the problem signature (dutch).
Any suggestions to solve this?
Probleemhandtekening:
Gebeurtenisnaam van probleem: BEX
Naam van de toepassing: iTunes.exe
Versie van toepassing: 11.1.0.126
Tijdstempel van toepassing: 52394b24
Naam van foutmodule: StackHash_0a9e
Versie van foutmodule: 0.0.0.0
Tijdstempel van foutmodule: 00000000
Uitzonderingsmarge: 00000000
Uitzonderingscode: c0000005
Uitzonderingsgegevens: 00000008
Versie van besturingssysteem: 6.1.7601.2.1.0.256.4
Landinstelling-id: 1043
Aanvullende informatie 1: 0a9e
Aanvullende informatie 2: 0a9e372d3b4ad19135b953a78882e789
Aanvullende informatie 3: 0a9e
Aanvullende informatie 4: 0a9e372d3b4ad19135b953a78882e789
Lees de onlineprivacyverklaring:

After updating to OSX 10.9.3, my iTunes won't open. If I try to drag it to trash, I get the message "iTunes can't be modified or deleted because it is required by OS X".

Itunes Won't Detect Ipod Updates

So Itunes easily detects my Ipod touch and I can manipulate/view my songs, hard drive, etc ad nauseum BUT when I hit check for updates it says my Ipod is already up to date. This is definitely not right since there is now iOS 4 and I'm currently at 2.2.1.
anyone ever have this happen? it used to auto detect updates all the time now i cant seem to get it.

Try closing out of iTunes and rebooting your Mac. Sometimes it helps in situations like these.
It might be a good idea to re-install iTunes using these instructions to see if that doesn't help.
http://support.apple.com/kb/ht1224
What model iPod do you have exactly? You may want to double check this article once more to be sure you truly have a 2G Model. I'm not denying that what you are saying is true, I'm just trying to help and it wouldn't hurt to double check.
http://support.apple.com/kb/ht1353
B-rock

ITUNES WON'T OPEN!!! PLEASE HELP ME I'M GOING INSANE!!

I have a dell computer.. I have Windows XP I got itunes wiht a new ipod mini in the fall. everything was going great, I even upgraded to the new itunes and everything was fine until about a month ago when it just quit on me. when I try to open itunes a message popped up that says:
itunes has encountered a problem and needs to close. We are sorry for the inconvenience.
it says I can send and error report, which I often do. It doesn't say anything of any importance: no numbers, no nothing.
I uninstalled Quicktimes and repaired itunes: didn't help.
I uninstalled and reinstalled itunes from the web 3 times: didn't help, it installed just fine, but itunes wont open.
I read another post and tried to install quick time separately, following the advice to disable all of my virus protecting stuff.. but it said it was interrupted before it was finished installing. I have a quicktime icon in the bottom right hand corner of my screen, it seems to be there on my computer but itunes still won't open.
I am at my wits end. I am not a technologically minded person and am so sick of this, however, I need my music and my ipod working and I want to download tv shows so I won't give up.
if you have any ideas please help!!!

Well, installing over the web is never a good idea
with ANY software...
have you tried disabling your security software,
downloading the installer file to your hard drive,
and running the install?
Then turn your security software back on.
I'm having the same problem with my iTunes not opening and I installed the ewido anti-malware and nothing happened to me either. I'm just wondering how you disable the security software? I'm not too sure that I have one though, because my computer crashed and I don't think we have one installed yet. Please Help! Thanks!
ViewSonic Windows XP

Keep getting "cannot connect to itunes store" when trying to update aps. help please.

am trying to update free aps on ipad mini. i key in itunes password but keep getting "cannot connect to itunes store" message. have changed password twice & password works on laptop. why won't it work on ipad?

Hello richvasmc,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Best of luck,
Mario

Itunes won't reinstall or update due to helper.exe access

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