Itunes won't start after lion installation
just installed Lion on my mid 2007 Imac and now can't get Itunes 10.6 to launch successfully, after repeated restarts. I did a software update after Lion install and there was some Itunes data among other things. Any ideas on remedying this? Thanks.
Mike
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Step 1
Enter the name of the crashed process in the Filter text field. Post the messages from the time of the last crash, if any – the text, please, not a screenshot.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent one and post the contents – again, not a screenshot. For privacy’s sake, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
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ITunes does not start after Lion installation
hi,
after upgrading to the latest iTunes version and to Lion, I get "The file “iTunes Library.itl” cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?".
Precise:
I upgraded iTunes to the latest version (from the previous one, I am a regular upgrader) yesterday afternoon around 15:00, then I worked several hours on my iTunes library (including some new buys). At night I then installed Lions. After starting Lions, iTunes does not start anymore.
I have read the threads about copying old library files from the "previous iTunes Libraries" folder. But if I do that, I will loose the entire afternoon work. Anyway it I cannot understand why iTunes now believes to be older after Lion installation than before...
Can somebody please help?
br
aHi,
after backing up, I downloaded the latest version again and it really worked.
Strange that evidently the Lion installation did revert yesterdays upgrade from iTunes. Now it works, including all my latest changes from yesterday.
Case solved:)
br
a -
Itunes won't start after update to 11.1
after updating to version 11.1, iTunes won't start anymore.
Below the problem signature (dutch).
Any suggestions to solve this?
Probleemhandtekening:
Gebeurtenisnaam van probleem: BEX
Naam van de toepassing: iTunes.exe
Versie van toepassing: 11.1.0.126
Tijdstempel van toepassing: 52394b24
Naam van foutmodule: StackHash_0a9e
Versie van foutmodule: 0.0.0.0
Tijdstempel van foutmodule: 00000000
Uitzonderingsmarge: 00000000
Uitzonderingscode: c0000005
Uitzonderingsgegevens: 00000008
Versie van besturingssysteem: 6.1.7601.2.1.0.256.4
Landinstelling-id: 1043
Aanvullende informatie 1: 0a9e
Aanvullende informatie 2: 0a9e372d3b4ad19135b953a78882e789
Aanvullende informatie 3: 0a9e
Aanvullende informatie 4: 0a9e372d3b4ad19135b953a78882e789
Lees de onlineprivacyverklaring:After updating to OSX 10.9.3, my iTunes won't open. If I try to drag it to trash, I get the message "iTunes can't be modified or deleted because it is required by OS X".
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thanksI have update iTunes to the latest version yesterday.
Up to her everything is fine. Due to ther issues I
had to go back to the Windows RESTORE point previous
to the iTune installation.
When I start iTunes I get the following pop-up:
"iTunes cannot runbecause some of its required files
are missing. Please reinstall iTunes".
I do that and when iTunes try to connect to the store
it shows broken links and the whole thing hangs.
I have tried to unistall iTunes, but it does not help
at all. This means that I do not have connection to
iPod. I cannot believe that I have to re-install all
my PC bcause of this.
I have discovered that QuickTime is corrupted. I cannot unistall it and if I try to re-install it nothing happens.
Is there a manual way of removing it from the system?
Which keys/modules do I need to remove? -
Hello everyone. After updating to the latest version of itunes it won´t start.I get the message itunes will be shut down due to the data execution prevention. After i followed the troubleshooting guide from windows to shut down the dep for itunes i get the message: This program cannot run without dep. pls help
Quicktime doesn´t work properly. The program will be shut down. You´ll be noticed when a solution is available
Many thanks.
That and the iTunes DEP error suggest that some application (other than QuickTime itself) has stashed old QuickTime componentry down in your system files.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
*If you have a 32-bit version of Windows,* open the "System32" folder.
*If you have a 64-bit version of Windows,* open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
Itunes won't start after upgrading
I just upgraded to itunes for windows 6.0.5 and now it won't start. The windows error report box comes up. Please help!
don't be silly, zenbeer. let's wait until the original poster tells us explicitly what message s/he's getting. there are at least two different error messages that miracon could be getting that fit the information that we've received so far.
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download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.) -
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I had a similar issue. After doing the upgrade, tried to open iTunes & got an error message saying that I needed the latest Quicktime version and telling me to uninstall and reinstall iTunes. Doing so resulted in the same error message.
Per a suggestion in another thread here, I repaired Quicktime (control panel- add/remove programs- Quicktime- repair). This disappeared iTunes but once I reinstalled it the problem went away. -
ITunes won't start after update
Hi,
I just upgraded my ITunes using the normal Apple update process when I was prompted - and now I-Tunes won't start at all.
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Any ideas ?I tried another solution :
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3. Reboot
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i've recently upgraded to Lion and itunes won't work. any fix suggestions
When you update to Lion, there is an iTunes update that has to be installed for you to be able to use the iCloud services.
If you go to the Apple (Top right hand corner of the screen) and select software update. Your mac will then scan for the new iTunes software.
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ITunes won't start after installation, get error "iTunes has encountered.."
I've been reading up on this a bit in the forums, but I can't seem to find a definitive answer to fix this problem. Just today, I tried to install iTunes to my month-old computer. Installation seemed to go fine. However, now when I click on "iTunes" my computer goes immediately to:
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AppName: itunes.exe AppVer: 7.0.2.16 ModName: unknown
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MacBook Pro won't start after ML installation
I installed OX S Mountain Lion and I then put the pro to sleep. Went about the night and about two hours later I came back to check out new features and so forth and after clicking with the mouse, the pro won't do anything. Basically the MacBook Pro is shut down and I can't start it back up. Any ideas? I have never had a problem with this pro until I installed ML.
Thanks for the update. Some others seem to have a very similar problem:
https://discussions.apple.com/thread/4147462?start=0&tstart=0
https://discussions.apple.com/thread/4159707?tstart=120
Based on this, I'm not convinced it really is hardware that's to blame, as in all cases it's been shortly or immediately after Mountain Lion was installed.
I had some success last night. I left the machine unplugged completely all day, then last night plugged in and did the SMC reset procedure. Whether I was doing it incorrectly before, or leaving it unplugged all day made the difference, I'm not certain. However, it successfully booted!
I immediately disabled the sleep function, and closed most applications and left it running overnight. Unlike last time when the Genius managed to get it to boot (after it was left unplugged all night, I might add), it's still running fine today. If it's still running by the time I get home I will try re-enabling the sleep to see whether it makes the difference.
The logs from when it froze up previously show nothing out of the ordinary as far as I can tell. The last item in the console related to a memory usage report of the TuneUp app, and daily.out finished five minutes before it froze at 3.25 in the morning.
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My itunes won't start after the latest update, it says, "itunes.exe bad image
After I installed the lastest itunes and went to start itunes, I got an error: itunes.exe bad image. and inside the error box said, " C:\Windows\system32\dssenh.dll is either not designed to run on windows or it contains an error. Try installiing the progam again using the original installation media or contact yoour system administrator or the software vendor for support."
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Let's try an sfc /scannow. On a Windows 7 system, see the instructions from the following document:
How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7 -
HALP!!! iTunes won't start after 9.1 update
Hi
I was prompted to install the iTunes/Quicktime update on March 30th and - without thinking did so. The update seemed to go well with no errors. On April2nd, I went to start iTunes and it refused with Windows indicating files were missing.
After hesitating, I backed up all of my music and iTunes config files and then - using the Installer package from Mar 30th - de-installed itunes and then tried to re-install. I am now unable to re-install and the Apple installer tells me
" There is a problem with this Windows Installer package. A program required for this installer, could not run. Please re-install".
Some things I have noted:
1. The iTunes / Quick time de-install does not get rid of all Apple components in the Windows Program listing (Control panel)
2. The iTunes de-install does not seem to get rid of the iTunes folder under "MyMusic".
I am now without ANY iTunes although my music and preferences are safe.... Still, this is a drag!
HALP2. The iTunes de-install does not seem to get rid of the iTunes folder under "MyMusic".
Don't touch that one! It's got your library and content files in it.
1. The iTunes / Quick time de-install does not get rid of all Apple components in the Windows Program listing (Control panel)
Have you tried working through the following document prior to reinstalling?
[Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7|http://support.apple.com/kb/HT1923] -
ITunes won't open after Lion Upgrade
try to open and get this error.
Process: iTunes [2469]
Path: /Users/USER/Desktop/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.7 (10.7)
Build Info: iTunes-10702101~1
Code Type: X86-64 (Native)
Parent Process: launchd [2364]
Date/Time: 2012-10-10 15:51:36.467 -0400
OS Version: Mac OS X 10.7 (11A390)
Report Version: 8
Interval Since Last Report: 8763 sec
Crashes Since Last Report: 22
Per-App Crashes Since Last Report: 8
Anonymous UUID: BCF193B2-012B-4A36-B13F-307E1E0F9658
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
@executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpdater
Referenced from: /Users/USER/Desktop/iTunes.app/Contents/MacOS/iTunes
Reason: unsafe use of @executable_path in /Users/USER/Desktop/iTunes.app/Contents/MacOS/iTunes with restricted binaryive tried to download both the 10.7.5 and the 10.7.4 updates both state do not meet requirements so downloading 10.7.3 now. im also having a java problem after installing it on lion(since i know it does not include) thank you.
Process: Java Preferences [2524]
Path: /Applications/Utilities/Java Preferences.app/Contents/MacOS/Java Preferences
Identifier: com.apple.java.JavaPreferences
Version: 14.4.0 (14.4.0)
Build Info: JavaApplicationSupport-255000000000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [2364]
Date/Time: 2012-10-10 15:57:19.875 -0400
OS Version: Mac OS X 10.7 (11A390)
Report Version: 8
Interval Since Last Report: 9109 sec
Crashes Since Last Report: 24
Per-App Interval Since Last Report: 157 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: BCF193B2-012B-4A36-B13F-307E1E0F9658
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
VM Regions Near 0x8:
-->
__TEXT 0000000100e3a000-0000000100e3b000 [ 4K] r-x/rwx SM=COW /Applications/Utilities/Java Preferences.app/Contents/MacOS/Java Preferences
Application Specific Information:
Crashing on exception: -[NSScreen backingScaleFactor]: unrecognized selector sent to instance 0x7fb660e40570
objc[2524]: garbage collection is OFF
Java information:
Exception type: Bus Error (0xa) at pc=7fff85891acb
Java VM: Java HotSpot(TM) 64-Bit Server VM (20.10-b01-428 mixed mode macosx-amd64) -
ITunes won't start after upgrade--error message
When I launched iTunes after upgrading to 6.0.1, I got the following message after agreeing to the usual legal terms:
"The folder "iTunes" cannot be found or created, and is required. The default location for this folder is inside the "Music" folder."
Any suggestions?Jeff,
Thank you for the reply and your suggestions.
Yes, I did take a look in the Music folder--and no, the file was not there. I then used Spotlight and did find an iTunes Music folder, but when I tried to copy it to the Music folder I got error message -36, saying that parts of the file weren't readable and, therefore, not copyable.
I also used my disk utility to repair permissions and re started the computer---with the same results.
I'm not sure what else to try and may take my computer to my local expert.
best,
als
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