Itunes won't start and Quicktime, too

've been trying to search for answers in the forum regarding my problem. Tried uninstalling and reinstalling but it still doesn't work. I used to have Windows Professional 2000 but recently our IT guys changed it to Windows XP. Itunes and Quicktime work perfectly fine before but now it doesn't. Whenever I launch Itunes, it shows the following message:
Itunes has encountered a problem and needs to close. We are sorry for the inconvenience.
Quicktime doesn't even want to launch at all. Tried uninstalling Quicktime and it says it's got fatality error and won't even be unistalled.
Help!! I knew I encountered this problem last year and somehow solved it then but I forgot how I did it. Anyone who can remind me or help will be greatly appreciated!!!

So I try to uninstall Quciktime, but guess what? The uninstaller refuses to work and it won't appear in the "Add/remove" programs control panel applet.
let's try this first.
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
after the PC has restarted, we'll try to get a fresh copy of QuickTime into that PC by doing a repair install of itunes.
in Add/Remove, select iTunes. click "Change", and then click "Repair".
if the repair install goes through okay, does iTunes launch properly again?

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