ITunes Won't Start / Open

I have tried to upgrade itunes 6. and the software contines to crash. the offset number 10001040. I have uninstalled & reiunstalled 4 times and still come up with the same error

hi Donna!
the links you will find in posts made prior to the changeover in Discussions server software (11-14 November) are generally broken. (mine are, at least.) so the window of opportunity for you to use that link in my reply ended up closing pretty quickly.
this link will take you to a similar set of careful standalone QT 7.0.3 install instructions:
http://discussions.apple.com/message.jspa?messageID=1211023#1211023
keep us posted.
love, b

Similar Messages

Itunes won't start/open/launch

I keep getting an error message that "Itunes has encountered a problem and needs to close. We are sorry for the inconvenience." I haven't been able to open my Itunes in quite a while. I have tried many of the solutions listed in earlier posts. I see LOTS OF PEOPLE are having this same problem. Some posts date back to January and probably farther! I am on Windows XP. Does anybody know if Apple ever comes up with solutions to these problems? Do their tech people monitor these forums? Are we really supposed to keep trying the same non-solutions that other users have tried? These little trinkets were not cheap to buy and it would sure be nice if they actually would work. Should I be looking at buying another brand?

Hi rak42,
Welcome to Apple Discussions.
I seen this issue posted before, its usually caused when the iTunes application become corrupted. This can be caused by a number of things, possibly a virus.
First: try iTunes in a different user. (could be you user account.)
Best fix usually though is to reinstall iTunes. I'd run a virus scan if I were you, just in case that is the issue. Otherwise its an unresolved Apple issue that needs to be rectified.
And, yes Apple does monitor these forums. (you may even ocasionally see one logged in...)
Hope this information is useful.
Regards,
Peter.

Itunes won't start-says it has to shut down

i started having problems with itunes and downlaoded the new itunes. won't start. in the error report it sayd its a compatability issue. when i send the report to ms though, they claim it to be an itunes problem. i could use a lot of help.

+when i tried to start quicktime it produced the same message as itunes with a little change to it. in the last part of the code it was 1482appcomp.txt.+
That problem will be causing the iTunes problem.
So let's try swapping out your existing QuickTime for a fresh copy.
Head into your Add/Remove programs. Uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
7. Restart your computer.
Next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
Switch off antivirus and antispyware applications prior to the repair install.
Go into Add/Remove and select itunes. click "Change" and then click "Repair".
If the repair install goes through okay, restart the PC and try launching itunes again. Does it launch properly now?
(If, however, you get an error message on any of the install or uninstalls, let us know what that message says. Precise text, please. Include any error message numbers if you're getting any.)

ITunes won't start after reinstalls and iPhone problems

last time I think I clicked Never Register on iTunes after plugging my iphone,downloaded some podcasts to my phone,everything seems alright before that,but then my iphone won't sync properly with itunes...
iTunes keeps saying Syncing Iphone (sometimes it stops,but it doesnt say Sync is complete,on the left side it's still syncing) but after a while my iPhone goes back to its normal state (Slide to unlock,not to cancel) after I cancelled a sync (it took more than 2 hours,that's why I cancelled it,after the cancellation it became even more messed up)...
Deleted the podcasts and deauthorized iTunes store,still doesnt work.
What's the solution to sync my iphone normally again??
I did reboot on both my iphone and PC and they don't work,
I'm using Vista 32bit and Iphone 3G 2.2.1
I tried updating iTunes to 8,1,now everytime I connect my phone via usb,iTunes will crash....removed iTunes and installed previous versions including 8.01 and 8.02...still not working
after I installed 8.0,iTunes won't even open...
removed itunes and installed other versions including 8.1 again,they won't even open even after I completely removed iTunes & quicktime and used windows install cleanup...,reboot many times,deleted Temp folder....still doesnt work...
but the Itunes and iTunes helper processes are there on the task manager,I cant even kill them
sorry,I don't know where to post this...
please help,guys..
thanks

I have update iTunes to the latest version yesterday.
Up to her everything is fine. Due to ther issues I
had to go back to the Windows RESTORE point previous
to the iTune installation.
When I start iTunes I get the following pop-up:
"iTunes cannot runbecause some of its required files
are missing. Please reinstall iTunes".
I do that and when iTunes try to connect to the store
it shows broken links and the whole thing hangs.
I have tried to unistall iTunes, but it does not help
at all. This means that I do not have connection to
iPod. I cannot believe that I have to re-install all
my PC bcause of this.
I have discovered that QuickTime is corrupted. I cannot unistall it and if I try to re-install it nothing happens.
Is there a manual way of removing it from the system?
Which keys/modules do I need to remove?

Update 7.43 to 7.6 - iTunes won't start but have iTunes.exe Task

Hi There!
I updated my Company-Computer from iTunes 7.4.3 to 7.6 and now iTunes won't start.
All it does is: It shows the waitcursor for a few seconds and I get a Task in the Taskmanager that says iTunes.exe
But it won't show the EULA where I am asked to accept Apples Terms.
I updated my Laptop too and that works fine.
I checked all the Services that where running (on both systems) and they where identical.
What else could prevent the EULA window from appering? And if I acceped the EULA would iTunes start ok?
Has anyone had the same problem and what could I do?
So far I deinstalled iTunes and everything else (AppleLike) and cleaned the registry of all iTunes and Quicktime branches. After a reboot I installed it again - so far it didn't help.
Has anyone an idea what I could try else (reinstalling windows ist out of the question since it is may workplace PC; everything else works fine.
Thanks in advance
René

Hey Everyone,
I am going to add to the long list of outrage. I JUST purchased (like literally...9 hours ago...) an 8GB iPod Touch and after installation I ran into the EXACT same problem. Since I am a new owner this is the first time I have iTunes installed on my computer. So of course I downloaded the most recent version (as instructed). Like everyone else in this thread is saying, you try to open up the iTunes application but the GUI doesn't appear at all. Apparently "something" is running because its process is active in the Task manager but there is nothing on my screen! What's the problem here??? I've done everything short of reinstalling XP (thats actually kind of unnecessary as you shouldn't have to uninstall an entire OS just to get an application to work...update files or clean the registry--sure...uninstall then reinstall--no..). Yes, obviously this is an Apple product so there won't be many (if any) conflicts when connecting to an Apple device (like a Macbook). But seriously guys....seriously???
What is more outrageous to me, besides the fact that this is a widespread problem...is the fact that this is a CURRENT problem that has YET to be even identified or rectified by anyone from Apple. I went on this forum, thinking that this was some known occurrence that happened maybe months ago and could be fixed immediately--but I am viewing messages from this week and even TODAY!
This is absolutely unacceptable. Who needs to be contacted concerning conflict resolution with Apple hardware? Or does Apple wish to have another iPhone-esque debacle like a few months ago?
Not to be rude, but I am not the average user that knows nothing about software and/or hardware (as I'm sure alot of others are knowledgeable). I am not "that person" that doesn't plug in the computer into the outlet then wonders why its not working. I don't mean to come here with an air of anger but this is truly ridiculous...lets get the ball rolling on a fix or start drafting up those $299.99 refunds...

ITunes won't start: Not Enough Memory

I downloaded iTunes 8, used it once-fine, tried to change the skin with Kameleon, now iTunes won't start. I get the error message: The iTunes application could not be opened. There is not enough memory available. I changed the skin back to the default, removed Kameleon from my system completely, shut down and restarted the MacBook and tried to open iTunes again. And, again the same error. Is this an iTunes issue with the new version or is this truly a memory problem??

I got this exact same error just now!
I also have Kameleon but didn't bother to change the skin on itunes.
It kinda ***. So it's Kameleon's problem or iTunes?

Itunes won't start on vista home premium

I installed Vista Home Premium and did a fresh install of iTunes (7.1.1.5).
iTunes won't start and gives an error (iTunes won't start):
Eventname: APPCRASH
Name: iTunes.exe
Version: 7.1.1.5
Timestamp:45f8a616
Name of the errormodule: StackHash_03ef
I can't seem to find the solution in the Forums and internet.
I deinstalled and reinstalled iTunes several times but it still gives the same error.
Quicktime also won't start.
Any help is appreciated.

I deinstalled all codecs (including Nero), because windows vista solutions also pointed me in that direction, but no luck yet..
okay. we'd better try swapping out your QuickTime now that the codecs are out of the way.
sometimes with that sort of "error message free" launch failure with QuickTime, Add/Remove doesn't want to get rid of the QuickTime. so we'll try the following technique if that happens:
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

Suddenly, iTunes won't start. HELP!

I recenlty upgraded my MacBook OS to Lion, and now iTunes won't start up. I got the following message:
The file "iTunes Libarary.itl" cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"
I then checked to see if there was a new version of iTunes. There was, and I downloaded it (along with several other downloads for other apps), but I still get the same message. I rebooted the computer, but that didn't help.
Interestingly, I looked at the installed software section of Software Update and all the packages I downloaded today are listed...except for iTunes. So, I checked again for software updates, but iTunes doesn't come up as available for download.
The "Get Info" window for the iTunes I currently have installed indicates it's v. 10.3.1, which I'm guessing is not the latest version. So what happened to the download, and how can I find it to try again?
Thanks.
Rich

UPDATE:
I was able to find out how to download the latest version of iTunes and it's now opening and working fine. Thanks.

Itunes won't start after update to 11.1

after updating to version 11.1, iTunes won't start anymore.
Below the problem signature (dutch).
Any suggestions to solve this?
Probleemhandtekening:
Gebeurtenisnaam van probleem: BEX
Naam van de toepassing: iTunes.exe
Versie van toepassing: 11.1.0.126
Tijdstempel van toepassing: 52394b24
Naam van foutmodule: StackHash_0a9e
Versie van foutmodule: 0.0.0.0
Tijdstempel van foutmodule: 00000000
Uitzonderingsmarge: 00000000
Uitzonderingscode: c0000005
Uitzonderingsgegevens: 00000008
Versie van besturingssysteem: 6.1.7601.2.1.0.256.4
Landinstelling-id: 1043
Aanvullende informatie 1: 0a9e
Aanvullende informatie 2: 0a9e372d3b4ad19135b953a78882e789
Aanvullende informatie 3: 0a9e
Aanvullende informatie 4: 0a9e372d3b4ad19135b953a78882e789
Lees de onlineprivacyverklaring:

After updating to OSX 10.9.3, my iTunes won't open. If I try to drag it to trash, I get the message "iTunes can't be modified or deleted because it is required by OS X".

Itunes won't start up in Windows 7

iTunes won't start up in WIndows 7. Double click on it and it looks like it is going to start but nothing happens...

I am having the same problem. I didnt have quicktime on my computer, so i downloaded that and still not opening. I have re-installed it 3 times, restarted my computer multiple times. try'd launching in compatable mode (95,xp,and vista), tried running as admin, and have tried restoring previous versions,and now even those wont start. It was working fine, untill i installed the new update 2 days ago. i think it was update 11.0.1, im pretty sure i had 11.0.0
Any other suggestion?

Ok so I updated to iOS 7 on my iPod (5th) it let me update my apps but I cannot download new apps thanks to the terms and conditions. Also my iTunes won't start it just blank, I tried everything I need help

Ok so I updated to iOS 7 on my iPod (5th) it let me update my apps but I cannot download new apps thanks to the terms and conditions. Also my iTunes won't start it just blank, I tried everything I need help

Did you download the new iTunes update that was also released this afternoon? That might be the problem. The new iTunes update came out today as well as the new iOS 7 update and if you haven't downloaded the new iTunes update it may be a compatibility problem so if you didn't, first update to the new iTunes and try again.

IPod Touch not recognized in Windows & iTunes won't start unknown error -50

I have been trying to fix a connectivity issue with my iPod touch for almost 6 hours now. I've read all over the iPod Touch forums and none of the solutions worked for me. I've installed and uninstalled iTunes multiple times and nothing seems to work.
Also, earlier this evening iTunes was working but it wouldn't recognize my iPod touch although it would charge. Now that iTunes won't start I'm also having problems with charging my iPod and at no time, was my iPod ever recognized in 'My Computer'.
Someone please help! I'm at my wits end without being able to use and update my iPod. All help/insight/suggestions are appreciated and thanks in advance!

AppleNEve wrote:
I double checked to make sure that the cable is not faulty and it's working perfectly.
how did you test that ?
anyhoo, you might want to give this a shot:
+Hi, All,+
+It works now, It suddenly stopped detecting due to unknown reasons, but try these steps.+
+Restart the device without connecting to your pc and+
+Connect to pc and restart again, I did this 2 times and it was recognized and its working fine.+
+Best of luck.+
here's the original thread: http://en.kioskea.net/forum/affich-17997-ipod-not-detected
if still no joy, it could be that your Touch is a goner. if it is still under warranty, you should plan a trip to the nearest Apple store.
JGG

ITunes won't start up when connecting iPhone

My wife has been having this trouble for awhile, and now I started having the same trouble too. She has an iMac G5 running latest versions of Leopard and iTunes. I have a Power Mac G4 (Gigabit Ethernet model) running the latest version of Tiger and iTunes I also have a USB 2.0 PCI card which has already been tested and is operating properly. Both of our iPhones are the original model running iPhone 2.0, but this problem was happening on her setup before the 2.0/MobileMe fiasco.
Basically, iTunes won't start on her machine when she sets her iPhone into the iPhone Dock, even though it does show that it is charging. When she clicks iTunes, it syncs new data from her iMac to her iphone, but new data on her iPhone doesn't transfer to her iMac (remember, this is BEFORE the MobileMe/2.0 update). I've tried different sync cables, plugging it in to different USB ports, and always it's the same- it may work properly when I unplug the cable and plug it back in again, but after I remove the iPhone from its dock and set it back in, it malfunctions the same as I just described. It initiates a sync if iTunes is running, but not if iTunes is shut down. The crazy thing is, her syncing was working perfectly both ways until about two months before the MobileMe/2.0 switch, so I know it has nothing to do with that.
Today, my Power Mac and iPhone started displaying the same symptoms, but with a twist- I put my iPhone into its cradle, and nothing- no charging screen and tone, no syncing startup, nothing. I turn iTunes off, pull the iPhone out of the cradle, and set it back in again- nothing. iTunes won't even start up; and when I start it up myself, it still doesn't recognize the iPhone is there. I plug the iPhone into a wall charger using the same cable I sync with, and it starts charging with no problems. I plug my iPhone cradle back into my external USB hub, connected to one of the USB 1.1 ports, and the syncing/charging works flawlessly. The weird thing is, my 4th Generation iPod Photo is on a different dock with a different cable, plugged into the same USB 2.0 card, and iTunes starts and syncs with no problems with that iPod every time.
I've taken my wife's iMac, her iPhone, and her iPhone dock and cable in to the Apple Store's Genius Bar, but they weren't able to figure out the problem. They tried to redirect the syncing issues by trying to demonstrate iPhone 2.0's wireless push/pull capabilities, but they couldn't get that to work properly, even though all the settings on the imac and the iPhone were correct. All they could suggest was that I must have had a "bad upgrade" when I upgraded to Leopard (6 months ago?!?), and that I should try an "Archive and Install" of Leopard again to see if that sorts out the issue- something I do not really have the time to do (and my wife can't really be without her Mac for that long since she uses it for work).
I see a lot of similar issues on Apple's iPhone support pages with iTunes not recognizing iPhones when they're plugged in, or not charging when plugged in, etc. I've spent a lot of money on our Macs and our iPhones based on the idea (from Apple's own marketing) that Apple's products "just work". And darn it, with all the money I've invested into these products I just want them to WORK- EVERY TIME, without fail! These are the kind of problems I left behind in the Windows world, and I don't want their ugly heads to surface here too.

AND ALSO I TOTALLY UNINSTALLED ANY OF MY
ANTIVIRIS THINGYS AND THE SPYWARE STUFF.I D/K WHAT TO
DO ANYMORE!
*~PLEZ HELP ME!~*
Hi yesy
If you are sure you disabled your AV/antispy and you get the flash of a licence it sounds like you may have a malware infection. Look out for posts by b noir and get hold of ewido - its a free AV programme - google and you should find.
BTW, you may be in Florida and I'm in the UK, but don't shout - you're just next door in cyberspace!:) I understand your frustration coz I've been in your place. There are some really helpful folks on this forum - seek, and you shall find!
Local retailer custom built pc. Pentium 4 chip 2.4GHz Windows XP SP2 20Gb iPod
Local retailer custom built pc. Pentium 4 chip 2.4GHz Windows XP SP2 20Gb iPod

Please help - iTunes won't start anymore: unknown error -69

Hello out there,
please can anybody help me: all of a sudden my iTunes won't start any more - it only shows a message stating an unknown error -69 and then quits.
I did not change anything on my system before that, so I just don't know what could trigger that...
I am using iTunes 7.0.2 on Windows XP SP2, both German versions.
Before posting this question I searched the archives and tried the following, all to no avail:
1. disabled "safe mode" in QuickTime audio options -> problem remains
2. set speakers to "stereo headphones" in Windows sound options -> problem remains
3. deinstalled iTunes, downloaded the installation file again and reinstalled it -> problem remains
4. deinstalled iTunes and QuickTime, downloaded QuickTime stand-alone version, installed this and afterwards iTunes again -> problem remains
5. deinstalled iTunes and QuickTime again, deleted all iTunes and QuickTime data folders, reinstalled everything again -> problem remains
6. ran a CHKDSK an the drive iTunes is on -> no problems found
It still won't start, always giving this unknown error -69.
Please, does anybody know what to do?
Any hints and help are much appreciated!
Thanks a lot
and best regards
Frank
PC Windows XP

See if this helps: iTunes displays a -69 error when syncing iPod

I've just updated my Itunes to the newest update (iso7 I think) and now my itunes won't even open. It just jumps 2-3 times on my dock then doesn't open. I have no idea what to do , please help!

I've just updated my Itunes to the newest update (iso7 I think) and now my itunes won't even open. It just jumps 2-3 times on my dock then doesn't open. I have no idea what to do , please help!

Open Finder. Go to the "Go" menu in the menu bar. Press and hold Control and click on Library. Go to "Preferences". Find a file named, "com.apple.iTunes.plist" and delete that file. This won't delete your iTunes content. It will reset iTunes. Try it again.

ITunes Won't Start / Open

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