ITunes Won't Start, Popped Up Out of the Blue, Then Crashes and Won't Start Again.

I was listening to iTunes Radio on my laptop and I didn't notice it had stopped. I tried to reopen but it wouldn't so I restarted my laptop which used to work, but now it will not open at all. I have tried the REPAIR option, I have tried to uninstall and reinstall several times. I have also done the same thing with Quicktime player. I have read all the other post and tried what they suggested  and none have helped. I have called apple support and she had me do the same thing I had already done. Is there anyone that can help me it's rather upsetting for me to have spent money on the 5th generation iPod and not be able to upload music or anything. I dont know if it matter but I have a Dell Inspiron Laptop on Windows 7.

Max5fire wrote:
The display is gray with an apple icon in the center and a circulating loop. 
There is a status bar below with nothing happening.
Gray screen issue with stuck status bar.
Could be two things, a failed firmware update or a automatic "Safe Mode" kicked in while booting and is attempting to repair the drive of corruption and it got stuck.
She can't find her discs to boot from disc.  She has a 15" MacBook Pro, about three years old.
I have a install dvd from an early 2009 macbook.
Can I install the operating system and run disc utility to see if it can be repaired?
Nope, your disk is machine hardware driver specific if it's anything other than white with a Snow Leopard on the front.
Her machine might have came with 10.6.3 or later, which the 10.6.3 white retail disk won't work.
If it originally came with 10.6.2 or earlier, then the 10.6.3 white retail disks can be used.
Well your going to have to call Apple via phone (only) and talk to them, perhaps they can find out something about the machine that tells them what 10.6 disks to send her.
No use going on until then.
However if you have a Firewire cable to the two Mac's, then hold T boot the sick Mac, then boot the good Mac, may able to grab files off the machine as it's hard drive appears on the desktop..
When you get the disks look here
Step by Step to fix your Mac
Most commonly used backup methods
Create a data recovery/undelete external boot drive
How to erase and install Snow Leopard 10.6
Good Luck

Similar Messages

  • Rezound starts conference call out of the blue when in call and have to press a number

    Hi,
    Rezound starts conference call out of the blue when in call and have to press a number
    2 Months ago, my Rezound started opening a conference call when I press a digit while on the phone. For example, when I am checking my house voice mail and press 2 to hear my messages. My phone instantly opens a conference call with "2", and instantly makes an "eeerrrttt eeerrrttt eeerrrttt " beeping buzzing error tone.
    I have spoken to customer support. They sent me a recycled rezound which I still have the same trouble with. I asked them for a new sim card but they wouldnt send me one with the new phone. Maybe that would fix this? I dont see how 2 phones can have the same odd problem, that nobody else seems to have.
    Below pic: Called google voice, entered password, password opened a new call to my 5 digit password? This just happens to me???
    Thx,
    -Jamie

    Thanks for the reply. I did consider that, in fact I figure its either a 3rd party app or its the sim. I absolutely cannot seem to find which app could be causing this. The biggest problem is that its totally random. It happened today to me while I was at the Dr with my Mother. Had to call her other Dr. I called the number, pressed 1 to speak with the right department, it opened a new line and dialed 1 and switched to it by itself! I lost the call and merging the 2 calls still does not allow me back to the real call. Its astounding! The worst thing is it ONLY seems to happen when I am making an important call. The MOST important calls I make ALWAYS have this happen. When I left that Dr. office, I called that other Dr again and pressed 1 again and it worked perfect. If a phone can be possessed, then I do indeed believe my phone is suffering from demonic possession! I would gladly share all the logs and stuff. I think Verizon or HTC need to figure this one out for the sake of humanity...
    ps; I did change from global mode to CDMA/LTE before I tried again today. Maybe thats related?
    Thx,
    -Jamie

  • Hi have tried to update my iphone now it has locked out with the apple sign on and won't switch off

    hi have tried to update my iphone now it has locked out with the apple sign on and won't switch off - any ideas?

    See here - http://support.apple.com/kb/TS3694#error1603

  • ITunes doesn't recognize my iPod out of the blue

    My USB cable recognizes my iPod because the battery icon on the top right corner will show that the iPod is being charged by the computer, but iTunes stopped recognizing my iPod and doesn't open anymore, even when I open it manually. I upgraded to the most recent version of iTunes, but it still doesn't work.

    No I didn't change anything about the software/hardware. All of the sudden iTunes stopped recognizing my iPod, but my computer obviously still recognizes it because my iPod will charge when it's connected to my computer. iTunes just doesn't recognize my iPod anymore, so I tried to download the updated version of iTunes (I got it from another site because I went to the download website on Apple and there weren't any directions or any pop-up boxes to allow me to download anything).

  • TS2755 I can't send text to more than 1 person at a time on my Iphone 4.  How can I fix this, it just started doing it out of the blue?

    I can't send a text message to more than 1 person at a time.  I can send text message to one contact, then re-type and send to another contact.  It was working fine until a week ago.

    Send a group message with your iPhone, iPad, or iPod touch - Apple Support
    Send messages with your iPhone, iPad, or iPod touch - Apple Support
    If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support

  • In Photoshop Elements 13 I keep getting a message that says "default printer is not set"; (but it is)  therefore I can no longer print.  Just started doing this out of the blue.  Was printing just fine to start with. This question is Not Answered.

    This problem happened once before and it was related to adjusting an image size in Photoshop Organizer. I don't use the organizer anymore but this problem has resurfaced!!!

    Same problem here.
    This has happened on two individual computers both running elements 13 printing to the same printer.
    As mentioned above, the users have taken to printing using windows print and fax viewer.
    I've done a clean install of elements 13 and restarted the print spooler. no joy
    Adobe, we need a solution!!

  • In Photoshop Elements 13 I keep getting a message that says default printer is not compatible with this version of Photoshop; therefore I can no longer print.  Just started doing this out of the blue.  Was printing just fine to start with.

    Hope someone can help.

    Same problem here.
    This has happened on two individual computers both running elements 13 printing to the same printer.
    As mentioned above, the users have taken to printing using windows print and fax viewer.
    I've done a clean install of elements 13 and restarted the print spooler. no joy
    Adobe, we need a solution!!

  • Blue screen crashes with specifc error starting to show up on restart

    I keep getting blue screen crashes and as I start up the system I get this error constantly. 
    c:\users\computeruser\appdata\roaming\newnext.me\nengine.dll error can you please send me a fix for this issue. 

    In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc. 
    If
    you don't know where .DMP files are located, here's how to get to them:
    1. Navigate
    to the %systemroot%\Minidump folder.
    2. Copy any and all
    DMP files in the Minidump folder to your Desktop and then zip up these files.
    3. Upload
    the zip containing the .DMP files to Onedrive or a hosting site of your choice and paste in your reply. Prefered sites: Onedrive, Mediafire, Dropbox, etc. Nothing with wait-timers.
    4 (optional): The type
    of .DMP files located in the Minidump folder are known as Small Memory Dumps. In %systemroot% there will be what is known as a Kernel-Dump (if your system is set to generate). It is labeled MEMORY.DMP. The difference between Small Memory Dumps and Kernel-Dumps
    in the simplest definition is a Kernel-Dump contains much more
    information at the time of the crash, therefore allowing further debugging of your issue. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel-Dump is the best choice. Do note that Kernel-Dumps
    are much larger in
    size due to containing much more info, which is why I mentioned upload speed, etc.
    If
    you are going to use Onedrive but don't know how to upload to it, please visit the following:
    Upload
    photos and files to Onedrive.
    Please note that any "cleaner" programs such as TuneUp Utilities, CCleaner, etc, by default
    will delete .DMP files upon use.
    If
    your computer is not generating .DMP files, please do the following:
    1. Start > type %systemroot%
    which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.
    2. Windows key + Pause
    key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all drives'.
    3. Windows key + Pause
    key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system log'. 
    Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.
    4. Double check that
    the WERS is ENABLED:
    Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is
    not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click
    Apply. 
    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
    the thread.

  • My iPod iTunes thing is be a pain in the you know what and won't let download anything cause my account verified thing keeps popping up and I put my security code in but it won't work and I have my iTunes redeem card and it wo t let me use it.please help

    My iPod iTunes thing is be a pain in the you know what and won't let download anything cause my account verified thing keeps popping up and I put my security code in but it won't work and I have my iTunes redeem card and it wo t let me use it.please help

    Maybe heresince yu proviced little informatin about what security code yu are talking about.
    iTunes Store: My credit card's security code or zip code does not match my bank's records
    Contact iTunes:
    Apple - Support - iTunes - Contact Us

  • Upon start up of my laptop I get a APS Daemon.exe system error - MSVCR80.dll is missing.  This just started out of the blue.  At one point it told me to reinstall ITunes.  Is that truly necessary?

    Upon start up of my laptop I get a APS Daemon.exe system error - MSVCR80.dll is missing.  This just started out of the blue.  At one point it told me to reinstall ITunes.  Is that truly necessary?

    I have the same issue after installing the new update and reinstalling iTunes doesn't fix the issue.
    I found disabling Apple push (APSDaemon.exe) from the start up will stop the error from appearing, however this will disable wireless syncing. If you don't use it than it shouldn't be an issue.
    I'm using a PC so you can disable it using the msconfig command and turning it off in the Startup tab. I don't know if Mac users are experiencing the same issue. Hopefully Apple will fix it in their next update.

  • TS3694 pls help my iphone 4 was on activation "required". i jailbroke it then it worked but some of the applications were crashing down,won't open. i tried a lot of tutorials and then error message 3194 came out. stucked in recovery mode,itunes logo. pls

    pls help my iphone 4 was on activation "required". i jailbroke it then it worked but some of the applications were crashing down,won't open. i tried a lot of tutorials and then error message 3194 came out. stucked in recovery mode,and then i use snowbreeze and then it worked!!!! but another problem came, i turned off my iphone then i switched it on again then it stucked in apple logo,.after doing some thing again 1604, 1600 bla bla bla came out..pls help me fix my iphone.

    no help for jailbroken phones here-it's not allowed. good luck.

  • My Firefox out of the blue won't start and shows not responding when I left click.

    I have uninstalled and reinstalled with no luck. It still show it as not responding. I have a MAC system. I have searched and can't find a fix. Please help.
    == This happened ==
    Every time Firefox opened
    == out of the blue ==
    == User Agent ==
    Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

    This issue is probably caused by the Yahoo! Toolbar.
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode

  • HT1657 I downloaded a movie from iTunes on my iPhone 4S, went out of the wifi zone and now my movie is no where to be found. I can't find it on my iPhone, Mac or iPad. Where is it?

    I downloaded a movie from iTunes on my iPhone 4S, went out of the wifi zone and now my movie is no where to be found. I can't find it on my iPhone, Mac or iPad. Where is it?

    Sounds like the movie didn't finish downloading before the Wi-Fi signal dropping ...
    Try re downloading. You won't be charged again.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • What's the proper protocol for a reset on my ipod touch 4g?  iOS 6 has totally jacked it up and it will no longer do anything but crash, and won't sync with itunes wirelessly or by cable.

    What's the proper protocol for a reset on my ipod touch 4g?  iOS 6 has totally jacked it up and it will no longer do anything but crash, and won't sync with itunes wirelessly or by cable.
    It's a 64G ipod touch and was fine till Apple told me to upgrade to ios 6.  Now most of my apps crash, my music won't play and I just get a white screen when I hit Music.
    When I try to sync to itunes it acts like it's going to sync and appears to recognize the ipod, but it's grayed out and has an update circle by it that spins for a while until itunes eventually freezes alltogether.  Is there a  way to go back to ios 5 after a erase and reset?

    iOS: Unable to update or restore

  • Out of the blue my cpu started heating...

    out of the blue my cpu started getting hot. i noticed the wine of the fans picking up speed. and then theyd die down. so i watched my temp stat widget and sure enough the cpu keep getting hot then the fans cool it down then like three min later they pick back up oz its gettin hot again. and i only have this one safari window open. is this something wrong on with it. or have i been hacked coz i know my old pc did that when id have ppl hacked into me.

    Monitor your CPU usage in your Activity Monitor and see if there are any apps or processes using a lot of CPU power. If Spotlight is indexing, fans will rev up.
    Dave M.
    MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
    Macsimum News Associate Editor  Creator of 'Mac611 - Mobile Mac Support'

Maybe you are looking for