ITunes won't start unless Bonjour is repaired

I'm running Windows Vista Home Premium SP2 32-bit.
Here's what happens...
I click on iTunes.exe or a shortcut, and nothing happens. My dock app shows it's running, Task Manager shows iTunes.exe is running and fully loaded into memory, but no iTunes window appears.
In order for iTunes to pop up, I have to go into "Control Panel > Programs and Features" and "Repair" Bonjour. Halfway through the repair process, the iTunes window appears and is fully functional.
Is there a permanent fix for this so I don't have to mess with Bonjour when I want to start iTunes?

I have a PC using Windows XP professional. I was trying to install iTunes in preparation for syncing with an iPad. I found tha iTunes was loading into memory, but not starting. I used the info from Apple about how to track down a windows conflict using MSCONFIG. (http://support.apple.com/kb/HT2292) Following their advice I disabled all non Microsoft startups and all services to determine which one was causing iTunes to fail to start. I found that "Bonjour Service" was the culprit. If I disabled it in MSConfig I could start iTunes. After reseting MSConfig to start my computer normally I found that I could not start iTunes without stoping "Bonjour Service" first. "Bonjour Service" can be started and stopped by using the menu path:"Control Panel" -> "Administrative Tools" -> "Services". After iTunes starts, you can restart "Bonjour Service" without crashing the program.
I believe that Bonjour is a part of the iTunes installation and I do not know why it is conflicting with iTunes on my computer. From my internet searches it seems that many others are having this same problem.
Message was edited by: GeoJr59
Message was edited by: GeoJr59

Similar Messages

Itunes won't start unless a cd is in the cd tray.

Hi all,
I have moved last week from WinXP to Windows 7 and since then iTunes (the last version, 9.0.1) refuses to start, unless I have a cd (data or music doesn't matter) in the cd tray. The error that I get says:
"Quick Time not found. Quick time is required to run iTunes. Please uninstall iTunes , then install iTunes again"
Of course Quick Time is installed (combo package with iTunes).
Anybody has an idea about what's happening??
Thanks in advance for help.

Thanks Harv55, but I have already done this twice and nothing happened...
I have even installed separately Quicktime but this didn't help either.

ITunes won't start after Windows 7 Repair install

Hi there
I recently had to repair my Windows 7 64 bit Home Premium edition installation. It warned me before reinstalling that there could be some problems with iTunes following the repair but I followed the instructions to counter this and repair Windows 7. i.e. I uninstalled all iTunes software as outlined on Apples pages.
On opening Windows 7 again I ended up with a Blue Screen of Death - this pointed me to a faulty iTunes installation - I checked control panel and sure enough it was not listed as uninstalled. I therefore followed online instructions to completely remove iTunes and used Revo Uninstaller Pro to catch anything I missed. All looked good, I rebooted my machine and then went to install iTunes again. I chose the 64bit installer from the site and installed as normal. I have now tried to open iTunes (to sync my iPhone) and it thinks about it for a second and then never opens. On opening task manager I can see iTunes.exe*32 (does this mean 32 bit and if so why when I've DEFINITELY got the 64 bit installation), iTunesHelper.exe*32 and AppleMobileDeviceHelper.exe*32 all in Processes - they are not in open programs.
Even stopping these processes does not help. iTunes was working fine before my Windows 7 problems on this machine and all other software seems ok too following my repair. Can someone please assist me in getting iTunes to work again with my computer as this is very frustrating. This is not the first time it has happened to me - on my old Vista machine (different machine totally) this happened once or twice intermittently but then seemed to resolve itself. I have defrag, disk doctor and run just about every utility I have installed to get my system working ok and the only problem seems to be iTunes. I'd therefore appreciate help in resolving this.
Many thanks

Did you try and update through itunes or download the installer from the apple website?
I've read some where its better to just download the stand alone installer from apple and
do it that way.

Itunes won't start unless i upgrade my quicktime?

I had unstall quicktime but i didn't know i needed it for itunes to run so i install it and it keeps sayin that Quicktime 7.0d0 is install, Itunes requires 7.1.3 or later
please reinstall itunes...i did and it keeps sayin the same thing...help plz

dell2008,
If you go to the Quicktime control panel and click "about Quicktime" what does it say there for the version number on Quicktime? It should be 7.1.3.

Itunes won't start-says it has to shut down

i started having problems with itunes and downlaoded the new itunes. won't start. in the error report it sayd its a compatability issue. when i send the report to ms though, they claim it to be an itunes problem. i could use a lot of help.

+when i tried to start quicktime it produced the same message as itunes with a little change to it. in the last part of the code it was 1482appcomp.txt.+
That problem will be causing the iTunes problem.
So let's try swapping out your existing QuickTime for a fresh copy.
Head into your Add/Remove programs. Uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
7. Restart your computer.
Next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
Switch off antivirus and antispyware applications prior to the repair install.
Go into Add/Remove and select itunes. click "Change" and then click "Repair".
If the repair install goes through okay, restart the PC and try launching itunes again. Does it launch properly now?
(If, however, you get an error message on any of the install or uninstalls, let us know what that message says. Precise text, please. Include any error message numbers if you're getting any.)

Itunes won't start on vista home premium

I installed Vista Home Premium and did a fresh install of iTunes (7.1.1.5).
iTunes won't start and gives an error (iTunes won't start):
Eventname: APPCRASH
Name: iTunes.exe
Version: 7.1.1.5
Timestamp:45f8a616
Name of the errormodule: StackHash_03ef
I can't seem to find the solution in the Forums and internet.
I deinstalled and reinstalled iTunes several times but it still gives the same error.
Quicktime also won't start.
Any help is appreciated.

I deinstalled all codecs (including Nero), because windows vista solutions also pointed me in that direction, but no luck yet..
okay. we'd better try swapping out your QuickTime now that the codecs are out of the way.
sometimes with that sort of "error message free" launch failure with QuickTime, Add/Remove doesn't want to get rid of the QuickTime. so we'll try the following technique if that happens:
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

ITunes won't start up! help!

my itunes won't start up at all. I've been having this problem for about two weeks now and i've reinstalled it and tried to repair it but nothing seems to work. does anyone know what's up? someone please help me!

yeah...still need help...thanks
Dell Windows 2000

Ok so I updated to iOS 7 on my iPod (5th) it let me update my apps but I cannot download new apps thanks to the terms and conditions. Also my iTunes won't start it just blank, I tried everything I need help

Ok so I updated to iOS 7 on my iPod (5th) it let me update my apps but I cannot download new apps thanks to the terms and conditions. Also my iTunes won't start it just blank, I tried everything I need help

Did you download the new iTunes update that was also released this afternoon? That might be the problem. The new iTunes update came out today as well as the new iOS 7 update and if you haven't downloaded the new iTunes update it may be a compatibility problem so if you didn't, first update to the new iTunes and try again.

IPod Touch not recognized in Windows & iTunes won't start unknown error -50

I have been trying to fix a connectivity issue with my iPod touch for almost 6 hours now. I've read all over the iPod Touch forums and none of the solutions worked for me. I've installed and uninstalled iTunes multiple times and nothing seems to work.
Also, earlier this evening iTunes was working but it wouldn't recognize my iPod touch although it would charge. Now that iTunes won't start I'm also having problems with charging my iPod and at no time, was my iPod ever recognized in 'My Computer'.
Someone please help! I'm at my wits end without being able to use and update my iPod. All help/insight/suggestions are appreciated and thanks in advance!

AppleNEve wrote:
I double checked to make sure that the cable is not faulty and it's working perfectly.
how did you test that ?
anyhoo, you might want to give this a shot:
+Hi, All,+
+It works now, It suddenly stopped detecting due to unknown reasons, but try these steps.+
+Restart the device without connecting to your pc and+
+Connect to pc and restart again, I did this 2 times and it was recognized and its working fine.+
+Best of luck.+
here's the original thread: http://en.kioskea.net/forum/affich-17997-ipod-not-detected
if still no joy, it could be that your Touch is a goner. if it is still under warranty, you should plan a trip to the nearest Apple store.
JGG

ITunes won't start up when connecting iPhone

My wife has been having this trouble for awhile, and now I started having the same trouble too. She has an iMac G5 running latest versions of Leopard and iTunes. I have a Power Mac G4 (Gigabit Ethernet model) running the latest version of Tiger and iTunes I also have a USB 2.0 PCI card which has already been tested and is operating properly. Both of our iPhones are the original model running iPhone 2.0, but this problem was happening on her setup before the 2.0/MobileMe fiasco.
Basically, iTunes won't start on her machine when she sets her iPhone into the iPhone Dock, even though it does show that it is charging. When she clicks iTunes, it syncs new data from her iMac to her iphone, but new data on her iPhone doesn't transfer to her iMac (remember, this is BEFORE the MobileMe/2.0 update). I've tried different sync cables, plugging it in to different USB ports, and always it's the same- it may work properly when I unplug the cable and plug it back in again, but after I remove the iPhone from its dock and set it back in, it malfunctions the same as I just described. It initiates a sync if iTunes is running, but not if iTunes is shut down. The crazy thing is, her syncing was working perfectly both ways until about two months before the MobileMe/2.0 switch, so I know it has nothing to do with that.
Today, my Power Mac and iPhone started displaying the same symptoms, but with a twist- I put my iPhone into its cradle, and nothing- no charging screen and tone, no syncing startup, nothing. I turn iTunes off, pull the iPhone out of the cradle, and set it back in again- nothing. iTunes won't even start up; and when I start it up myself, it still doesn't recognize the iPhone is there. I plug the iPhone into a wall charger using the same cable I sync with, and it starts charging with no problems. I plug my iPhone cradle back into my external USB hub, connected to one of the USB 1.1 ports, and the syncing/charging works flawlessly. The weird thing is, my 4th Generation iPod Photo is on a different dock with a different cable, plugged into the same USB 2.0 card, and iTunes starts and syncs with no problems with that iPod every time.
I've taken my wife's iMac, her iPhone, and her iPhone dock and cable in to the Apple Store's Genius Bar, but they weren't able to figure out the problem. They tried to redirect the syncing issues by trying to demonstrate iPhone 2.0's wireless push/pull capabilities, but they couldn't get that to work properly, even though all the settings on the imac and the iPhone were correct. All they could suggest was that I must have had a "bad upgrade" when I upgraded to Leopard (6 months ago?!?), and that I should try an "Archive and Install" of Leopard again to see if that sorts out the issue- something I do not really have the time to do (and my wife can't really be without her Mac for that long since she uses it for work).
I see a lot of similar issues on Apple's iPhone support pages with iTunes not recognizing iPhones when they're plugged in, or not charging when plugged in, etc. I've spent a lot of money on our Macs and our iPhones based on the idea (from Apple's own marketing) that Apple's products "just work". And darn it, with all the money I've invested into these products I just want them to WORK- EVERY TIME, without fail! These are the kind of problems I left behind in the Windows world, and I don't want their ugly heads to surface here too.

AND ALSO I TOTALLY UNINSTALLED ANY OF MY
ANTIVIRIS THINGYS AND THE SPYWARE STUFF.I D/K WHAT TO
DO ANYMORE!
*~PLEZ HELP ME!~*
Hi yesy
If you are sure you disabled your AV/antispy and you get the flash of a licence it sounds like you may have a malware infection. Look out for posts by b noir and get hold of ewido - its a free AV programme - google and you should find.
BTW, you may be in Florida and I'm in the UK, but don't shout - you're just next door in cyberspace!:) I understand your frustration coz I've been in your place. There are some really helpful folks on this forum - seek, and you shall find!
Local retailer custom built pc. Pentium 4 chip 2.4GHz Windows XP SP2 20Gb iPod
Local retailer custom built pc. Pentium 4 chip 2.4GHz Windows XP SP2 20Gb iPod

Please help - iTunes won't start anymore: unknown error -69

Hello out there,
please can anybody help me: all of a sudden my iTunes won't start any more - it only shows a message stating an unknown error -69 and then quits.
I did not change anything on my system before that, so I just don't know what could trigger that...
I am using iTunes 7.0.2 on Windows XP SP2, both German versions.
Before posting this question I searched the archives and tried the following, all to no avail:
1. disabled "safe mode" in QuickTime audio options -> problem remains
2. set speakers to "stereo headphones" in Windows sound options -> problem remains
3. deinstalled iTunes, downloaded the installation file again and reinstalled it -> problem remains
4. deinstalled iTunes and QuickTime, downloaded QuickTime stand-alone version, installed this and afterwards iTunes again -> problem remains
5. deinstalled iTunes and QuickTime again, deleted all iTunes and QuickTime data folders, reinstalled everything again -> problem remains
6. ran a CHKDSK an the drive iTunes is on -> no problems found
It still won't start, always giving this unknown error -69.
Please, does anybody know what to do?
Any hints and help are much appreciated!
Thanks a lot
and best regards
Frank
PC Windows XP

See if this helps: iTunes displays a -69 error when syncing iPod

Itunes won't start - I get error message to re install due to missing registers

iTunes won't start - get error meassage to reinstall - did that 9 times still won't start

See Troubleshooting issues with iTunes for Windows updates. Should you run into problems please post the full and precise text of any error messages.
tt2

Itunes won't start up - can't find usr/lib/libstdc++.6.dylib

Hi,
I had to reinstall the OS 10.3.9 on my ti-book. I did an archive and install, but now iTunes won't start up. Console says it can't find this dynamic library:
usr/lib/libstdc++.6.dylib
Since I have a lot of my songs in my personal lib on this machine, and podcast susbscriptions, etc - I don't want to lose them if possible.
Is there a way to just install this lib, or will I have to reinstall iTunes altogheter?
I searched for the above file, but can't find it on the disk.
thx.
'mark

Do you have any iTunes plugins? You may want to get rid of them and try again.
Also, have you tried removing the corresponding com.apple.itunes.plist files from <youraccount>/Library/Preferences, logging out, logging back in again (or rebooting) and then relaunching iTunes? I don't think an archive and install will refresh this file for you. Nor will reinstalling iTunes.

ITunes won't start and asks to reinstall after iTunes10 update.

iTunes won't start and asks to reinstall after iTunes10 update. I have tries reinstalling, but it comes up with it again. I have uninstalled every Apple program and reinstalled them but still the same.

What's the precise text of your message, Callum? There's a few different ones I can think of that mention reinstalling iTunes.

TS1717 itunes won't start because it says the folder was made in newer version, what should be done?

itunes won't start because it says the folder was made in newer version, what should be done?

If you haven't deliberately tried to downgrade iTunes then it is possible the library is corrupt. This approach should work.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

ITunes won't start unless Bonjour is repaired

Similar Messages

Maybe you are looking for