Itunes won't start up - can't find usr/lib/libstdc++.6.dylib
Hi,
I had to reinstall the OS 10.3.9 on my ti-book. I did an archive and install, but now iTunes won't start up. Console says it can't find this dynamic library:
usr/lib/libstdc++.6.dylib
Since I have a lot of my songs in my personal lib on this machine, and podcast susbscriptions, etc - I don't want to lose them if possible.
Is there a way to just install this lib, or will I have to reinstall iTunes altogheter?
I searched for the above file, but can't find it on the disk.
thx.
'mark
Do you have any iTunes plugins? You may want to get rid of them and try again.
Also, have you tried removing the corresponding com.apple.itunes.plist files from <youraccount>/Library/Preferences, logging out, logging back in again (or rebooting) and then relaunching iTunes? I don't think an archive and install will refresh this file for you. Nor will reinstalling iTunes.
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Process: iTunes [3083]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 9.0.3 (9.0.3)
Build Info: iTunes-9031501~5
Code Type: X86 (Native)
Parent Process: launchd [288]
Date/Time: 2010-02-11 12:51:41.419 -0800
OS Version: Mac OS X 10.6.2 (10C540)
Report Version: 6
Interval Since Last Report: 74545 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 866 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: CCD47867-8D9F-43AC-BE97-7C80CADB318F
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x9116b732 __kill + 10
1 libSystem.B.dylib 0x9116b724 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x911fe98d raise + 26
3 libSystem.B.dylib 0x91214a44 abort + 93
4 libSystem.B.dylib 0x91190fcb UnwindResume + 59
5 com.apple.iTunes 0x0000ad24 0x1000 + 40228
6 com.apple.iTunes 0x00004216 0x1000 + 12822
7 com.apple.iTunes 0x00002efb 0x1000 + 7931
8 com.apple.iTunes 0x00002e29 0x1000 + 7721
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x911310ea kevent + 10
1 libSystem.B.dylib 0x91131804 dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x91130cc3 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x91130a68 dispatch_workerthread2 + 234
4 libSystem.B.dylib 0x911304f1 pthreadwqthread + 390
5 libSystem.B.dylib 0x91130336 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x9110a8da machmsgtrap + 10
1 libSystem.B.dylib 0x9110b047 mach_msg + 68
2 com.apple.CoreFoundation 0x9133077f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9132f864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x913357a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x00363bc2 0x1000 + 3550146
6 libSystem.B.dylib 0x91137fbd pthreadstart + 345
7 libSystem.B.dylib 0x91137e42 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x91129856 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9136fddd __CFSocketManager + 1085
2 libSystem.B.dylib 0x91137fbd pthreadstart + 345
3 libSystem.B.dylib 0x91137e42 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x91130182 _workqkernreturn + 10
1 libSystem.B.dylib 0x91130718 pthreadwqthread + 941
2 libSystem.B.dylib 0x91130336 start_wqthread + 30
Thread 5:
0 libSystem.B.dylib 0x9110a8da machmsgtrap + 10
1 libSystem.B.dylib 0x9110b047 mach_msg + 68
2 com.apple.CoreFoundation 0x9133077f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x9132f864 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x913357a4 CFRunLoopRun + 84
5 com.apple.DesktopServices 0x9503663f TSystemNotificationTask::SystemNotificationTaskProc(void*) + 643
6 ...ple.CoreServices.CarbonCore 0x952647ae PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x91137fbd pthreadstart + 345
8 libSystem.B.dylib 0x91137e42 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x91138806 _semwaitsignal + 10
1 libSystem.B.dylib 0x91164441 nanosleep$UNIX2003 + 188
2 libSystem.B.dylib 0x9116437f usleep$UNIX2003 + 61
3 com.apple.AppKit 0x96b711ed -[NSUIHeartBeat _heartBeatThread:] + 2039
4 com.apple.Foundation 0x95d738d8 -[NSThread main] + 45
5 com.apple.Foundation 0x95d73888 _NSThread__main_ + 1499
6 libSystem.B.dylib 0x91137fbd pthreadstart + 345
7 libSystem.B.dylib 0x91137e42 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x9110a922 semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9113845c pthread_condwait + 1089
2 libSystem.B.dylib 0x91181503 pthreadcondwait + 48
3 com.apple.iTunes 0x0001a977 0x1000 + 104823
4 com.apple.iTunes 0x0001a3f5 0x1000 + 103413
5 libSystem.B.dylib 0x91137fbd pthreadstart + 345
6 libSystem.B.dylib 0x91137e42 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x91130182 _workqkernreturn + 10
1 libSystem.B.dylib 0x91130718 pthreadwqthread + 941
2 libSystem.B.dylib 0x91130336 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x912149f3 ecx: 0xbffff2ec edx: 0x9116b732
edi: 0xbffffba4 esi: 0xbffff370 ebp: 0xbffff308 esp: 0xbffff2ec
ss: 0x0000001f efl: 0x00000286 eip: 0x9116b732 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x000d6da2
Binary Images:
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0xf59000 - 0xf61ff7 com.apple.ipodsynchronization 3.0 (116) <B41B2240-34E9-4A5E-A210-F02D99E3C00E> /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0xf69000 - 0xf6eff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xf74000 - 0xffbfe3 com.apple.iTunes.iPodUpdater 9.0 (9.0) <802F7CB6-4A34-7577-6F1B-F1A17A8A2130> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
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0x13cbb000 - 0x13d70fe7 libcrypto.0.9.7.dylib ??? (???) <39CDB041-9DF5-01B1-4B33-03EC4CCA40B3> /usr/lib/libcrypto.0.9.7.dylib
0x13db6000 - 0x13ddcfff libssl.0.9.7.dylib ??? (???) <924E1BF8-C24D-4A5C-3DB6-A85034392D19> /usr/lib/libssl.0.9.7.dylib
0x13e03000 - 0x13e49ff3 com.apple.mobiledevice 251.6 (251.6) <17EBC569-5CFC-C42B-B4FE-50150513BF5D> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
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0x19963000 - 0x19976ff8 +fm.last.iTunes Scrobbler 3.0.2 (3.0.2.0) /Users/hass/Library/iTunes/iTunes Plug-ins/AudioScrobbler.bundle/Contents/MacOS/AudioScrobbler
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0x70000000 - 0x700cbffb com.apple.audio.units.Components 1.6.1 (1.6.1) <4E1101F3-E8EF-4925-75FE-373BD7BC3BAB> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <211AF0DD-42D9-79C8-BB6A-1F4BEEF4B4AB> /usr/lib/dyld
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0x90147000 - 0x90165ff7 com.apple.CoreVideo 1.6.0 (43.1) <1FB01BE0-B013-AE86-A063-481BB547D2F5> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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0x901ca000 - 0x901deffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <57DD5458-4F24-DA7D-0927-C3321A65D743> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x901df000 - 0x90239fe7 com.apple.CorePDF 1.1 (1.1) <8ED0FB5F-D498-D012-DF09-DE5378D40D52> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x9023a000 - 0x9023aff7 com.apple.Accelerate.vecLib 3.5 (vecLib 3.5) <3E039E14-2A15-56CC-0074-EE59F9FBB913> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x902e4000 - 0x90375fe7 com.apple.print.framework.PrintCore 6.1 (312.3) <6D4322AF-703C-CC19-77B4-53E6D3BB18D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x90376000 - 0x90424ff3 com.apple.ink.framework 1.3.1 (105) <CA3FBDC3-4BBA-7BD9-0777-A7B0751292CD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x90450000 - 0x9058ffe3 com.apple.QTKit 7.6.3 (1591.3) <18F25C19-F0B8-5907-D6D6-65EC53DF0D3B> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x90590000 - 0x90643fff libFontParser.dylib ??? (???) <FAD5E96D-CF93-CC86-6B30-A6594B930772> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x90644000 - 0x90648ff7 libGIF.dylib ??? (???) <83FB0DCC-355F-A930-E570-0BD95086CC59> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x90649000 - 0x90686ff7 com.apple.SystemConfiguration 1.10.1 (1.10.1) <BA676C76-6AAD-F630-626D-B9248535294D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x90687000 - 0x908e9fe7 com.apple.security 6.1.1 (37594) <9AA7D9BF-852F-111F-68AD-65DD760D4DF3> /System/Library/Frameworks/Security.framework/Versions/A/Security
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0x90966000 - 0x909b6fe7 libGLU.dylib ??? (???) <659ADCA2-10EC-59BD-1B0A-4928A965F1D1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x909b7000 - 0x909bcff7 com.apple.OpenDirectory 10.6 (10.6) <92582807-E8F3-3DD9-EB42-4195CFB754A1> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x909c7000 - 0x909d4ff7 libbz2.1.0.dylib ??? (???) <495732E1-2AC4-44FC-E633-4CBCC503B924> /usr/lib/libbz2.1.0.dylib
0x909d5000 - 0x90a0aff7 libGLImage.dylib ??? (???) <A6007BF7-BF3C-96DC-C435-849C6B88C58A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x90a0b000 - 0x90a11ff7 com.apple.DisplayServicesFW 2.2 (2.2) <72C790A9-F4D2-DA92-015B-4CAF478FC0C2> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x90a12000 - 0x90a53ff7 libRIP.A.dylib ??? (???) <9F0ECE75-1F03-60E4-E29C-136A27C13F2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x90ac7000 - 0x90b6efe7 com.apple.CFNetwork 454.5 (454.5) <A7E78E62-0C59-CE57-73D2-C4E60527781C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90b6f000 - 0x90c28fe7 libsqlite3.dylib ??? (???) <16CEF8E8-8C9A-94CD-EF5D-05477844C005> /usr/lib/libsqlite3.dylib
0x90c29000 - 0x90c49fe7 libresolv.9.dylib ??? (???) <A48921CB-3FA7-3071-AF9C-2D86FB493A3A> /usr/lib/libresolv.9.dylib
0x90c4a000 - 0x90cb9ff7 libvMisc.dylib ??? (???) <59243A8C-2B98-3E71-8032-884D4853E79F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x90cba000 - 0x90cc4ffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <EC0E69C8-A121-70E8-43CF-E6FC4C7779EC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x90dc5000 - 0x90dc5ff7 com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90de6000 - 0x91109fef com.apple.HIToolbox 1.6.2 (???) <E02640B9-7BC3-A4B4-6202-9E4127DDFDD6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9110a000 - 0x912aefeb libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
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0x912f4000 - 0x9146bfef com.apple.CoreFoundation 6.6.1 (550.13) <AE9FC6F7-F0B2-DE58-759E-7DB89C021A46> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
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0x98377000 - 0x986deff7 com.apple.QuartzCore 1.6.1 (227.8) <8B90AB08-46A4-1C5C-4E71-C6AB652477B9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x986df000 - 0x986e2ff7 libCGXType.A.dylib ??? (???) <483FCF1C-066B-D210-7355-ABC48CA9DB2F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x986e3000 - 0x986eaff7 com.apple.agl 3.0.12 (AGL-3.0.12) <6BF89127-C18C-27A9-F94A-981836A822FE> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x986eb000 - 0x98734fe7 libTIFF.dylib ??? (???) <5864AE5B-EAEB-F8B6-18FB-3D27B7895A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x98735000 - 0x98739ff7 IOSurface ??? (???) <C11D3FF3-EB51-A07D-EF24-9C2004115724> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9873a000 - 0x9877cfe7 libvDSP.dylib ??? (???) <8F8FFFB3-81E3-2969-5688-D5B0979182E6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9877d000 - 0x98795ff7 com.apple.CFOpenDirectory 10.6 (10.6) <1537FB4F-C112-5D12-1E5D-3B1002A4038F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x98796000 - 0x987a7ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <7A3862F7-3730-8F6E-A5DE-8E2CCEA979EF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x987a8000 - 0x988b5ff7 com.apple.MediaToolbox 0.420.18 (420.18) <31935D52-1F8D-4AB2-CCA5-4CF615CBCE24> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x988b6000 - 0x988b7ff7 com.apple.audio.units.AudioUnit 1.6.2 (1.6.2) <845D5E0D-870D-B7E8-AAC5-8364AC341AA1> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x988c9000 - 0x98d77fe7 com.apple.VideoToolbox 0.420.18 (420.18) <CB16BB7D-FBE2-A2AD-490A-18479A8321BA> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x98ea8000 - 0x98ebcfe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x98ebd000 - 0x98f59fe7 com.apple.ApplicationServices.ATS 4.1 (???) <EA26375D-8276-9671-645D-D28CAEC95292> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x98f62000 - 0x98fe2feb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x98fe3000 - 0x98fe3ff7 com.apple.Cocoa 6.6 (???) <EA27B428-5904-B00B-397A-185588698BCC> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x98fe4000 - 0x98fe4ff7 com.apple.Accelerate 1.5 (Accelerate 1.5) <F642E7A0-3720-FA19-0190-E6DBD9EF2D9B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x98fe5000 - 0x990c0ff7 com.apple.DiscRecording 5.0.3 (5030.4.2) <CC86EBA6-5E48-32C0-77AE-81479DFF6D4A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x990f8000 - 0x99137ff7 com.apple.ImageCaptureCore 1.0 (1.0) <D8767350-A10D-B6B5-3A8D-05888A7758ED> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x99138000 - 0x99172ffb libFontRegistry.dylib ??? (???) <72342297-E8D6-B071-A752-014134129282> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x99173000 - 0x99176fe7 libmathCommon.A.dylib ??? (???) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x99177000 - 0x991f9ffb SecurityFoundation ??? (???) <29C27E0E-B2B3-BF6B-B1F8-5783B8B01535> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x991fa000 - 0x992deff7 com.apple.WebKit 6531.21 (6531.21.8) <E2506911-46B5-0CFE-0C49-77EA8F216E8C> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x992df000 - 0x99377fe7 edu.mit.Kerberos 6.5.9 (6.5.9) <73EC847F-FF44-D542-2AD5-97F6C8D48F0B> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x993c6000 - 0x994c8fef com.apple.MeshKitIO 1.0 (49.0) <E4436373-BF5D-9644-F8B7-B72762BEC08B> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0x994dc000 - 0x994ddff7 com.apple.TrustEvaluationAgent 1.1 (1) <6C04C4C5-667E-2EBE-EB96-5B67BD4B2185> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0xbb100000 - 0xbb103fe7 libLatinSuppConverter.dylib ??? (???) <59D12876-5E0C-803C-EC99-832012CF3416> /System/Library/CoreServices/Encodings/libLatinSuppConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <D45B91B2-2B4C-AAC0-8096-1FC48B7E9672> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.8 GHz, 8 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.26)
Bluetooth: Version 2.2.4f3, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A364, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000If you mean that the iPad will not boot and you can't get to the iTunes app, try a reset.
Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears - ignore the red slider bar- let go of the buttons. -
My iTunes won't start and receive "The program can't start because MSVCR80.dll is missing from your computer.
Check out the user tip below.
https://discussions.apple.com/docs/DOC-6562 -
ITunes won't start up when connecting iPhone
My wife has been having this trouble for awhile, and now I started having the same trouble too. She has an iMac G5 running latest versions of Leopard and iTunes. I have a Power Mac G4 (Gigabit Ethernet model) running the latest version of Tiger and iTunes I also have a USB 2.0 PCI card which has already been tested and is operating properly. Both of our iPhones are the original model running iPhone 2.0, but this problem was happening on her setup before the 2.0/MobileMe fiasco.
Basically, iTunes won't start on her machine when she sets her iPhone into the iPhone Dock, even though it does show that it is charging. When she clicks iTunes, it syncs new data from her iMac to her iphone, but new data on her iPhone doesn't transfer to her iMac (remember, this is BEFORE the MobileMe/2.0 update). I've tried different sync cables, plugging it in to different USB ports, and always it's the same- it may work properly when I unplug the cable and plug it back in again, but after I remove the iPhone from its dock and set it back in, it malfunctions the same as I just described. It initiates a sync if iTunes is running, but not if iTunes is shut down. The crazy thing is, her syncing was working perfectly both ways until about two months before the MobileMe/2.0 switch, so I know it has nothing to do with that.
Today, my Power Mac and iPhone started displaying the same symptoms, but with a twist- I put my iPhone into its cradle, and nothing- no charging screen and tone, no syncing startup, nothing. I turn iTunes off, pull the iPhone out of the cradle, and set it back in again- nothing. iTunes won't even start up; and when I start it up myself, it still doesn't recognize the iPhone is there. I plug the iPhone into a wall charger using the same cable I sync with, and it starts charging with no problems. I plug my iPhone cradle back into my external USB hub, connected to one of the USB 1.1 ports, and the syncing/charging works flawlessly. The weird thing is, my 4th Generation iPod Photo is on a different dock with a different cable, plugged into the same USB 2.0 card, and iTunes starts and syncs with no problems with that iPod every time.
I've taken my wife's iMac, her iPhone, and her iPhone dock and cable in to the Apple Store's Genius Bar, but they weren't able to figure out the problem. They tried to redirect the syncing issues by trying to demonstrate iPhone 2.0's wireless push/pull capabilities, but they couldn't get that to work properly, even though all the settings on the imac and the iPhone were correct. All they could suggest was that I must have had a "bad upgrade" when I upgraded to Leopard (6 months ago?!?), and that I should try an "Archive and Install" of Leopard again to see if that sorts out the issue- something I do not really have the time to do (and my wife can't really be without her Mac for that long since she uses it for work).
I see a lot of similar issues on Apple's iPhone support pages with iTunes not recognizing iPhones when they're plugged in, or not charging when plugged in, etc. I've spent a lot of money on our Macs and our iPhones based on the idea (from Apple's own marketing) that Apple's products "just work". And darn it, with all the money I've invested into these products I just want them to WORK- EVERY TIME, without fail! These are the kind of problems I left behind in the Windows world, and I don't want their ugly heads to surface here too.AND ALSO I TOTALLY UNINSTALLED ANY OF MY
ANTIVIRIS THINGYS AND THE SPYWARE STUFF.I D/K WHAT TO
DO ANYMORE!
*~PLEZ HELP ME!~*
Hi yesy
If you are sure you disabled your AV/antispy and you get the flash of a licence it sounds like you may have a malware infection. Look out for posts by b noir and get hold of ewido - its a free AV programme - google and you should find.
BTW, you may be in Florida and I'm in the UK, but don't shout - you're just next door in cyberspace!:) I understand your frustration coz I've been in your place. There are some really helpful folks on this forum - seek, and you shall find!
Local retailer custom built pc. Pentium 4 chip 2.4GHz Windows XP SP2 20Gb iPod
Local retailer custom built pc. Pentium 4 chip 2.4GHz Windows XP SP2 20Gb iPod -
Itunes won't start on vista home premium
I installed Vista Home Premium and did a fresh install of iTunes (7.1.1.5).
iTunes won't start and gives an error (iTunes won't start):
Eventname: APPCRASH
Name: iTunes.exe
Version: 7.1.1.5
Timestamp:45f8a616
Name of the errormodule: StackHash_03ef
I can't seem to find the solution in the Forums and internet.
I deinstalled and reinstalled iTunes several times but it still gives the same error.
Quicktime also won't start.
Any help is appreciated.I deinstalled all codecs (including Nero), because windows vista solutions also pointed me in that direction, but no luck yet..
okay. we'd better try swapping out your QuickTime now that the codecs are out of the way.
sometimes with that sort of "error message free" launch failure with QuickTime, Add/Remove doesn't want to get rid of the QuickTime. so we'll try the following technique if that happens:
Download and install the Windows Installer CleanUp utility. then use it to clear any existing QuickTime installation configuration information from your PC:
Description of the Windows Installer CleanUp Utility
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now? -
Suddenly, iTunes won't start. HELP!
I recenlty upgraded my MacBook OS to Lion, and now iTunes won't start up. I got the following message:
The file "iTunes Libarary.itl" cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"
I then checked to see if there was a new version of iTunes. There was, and I downloaded it (along with several other downloads for other apps), but I still get the same message. I rebooted the computer, but that didn't help.
Interestingly, I looked at the installed software section of Software Update and all the packages I downloaded today are listed...except for iTunes. So, I checked again for software updates, but iTunes doesn't come up as available for download.
The "Get Info" window for the iTunes I currently have installed indicates it's v. 10.3.1, which I'm guessing is not the latest version. So what happened to the download, and how can I find it to try again?
Thanks.
RichUPDATE:
I was able to find out how to download the latest version of iTunes and it's now opening and working fine. Thanks. -
Please help - iTunes won't start anymore: unknown error -69
Hello out there,
please can anybody help me: all of a sudden my iTunes won't start any more - it only shows a message stating an unknown error -69 and then quits.
I did not change anything on my system before that, so I just don't know what could trigger that...
I am using iTunes 7.0.2 on Windows XP SP2, both German versions.
Before posting this question I searched the archives and tried the following, all to no avail:
1. disabled "safe mode" in QuickTime audio options -> problem remains
2. set speakers to "stereo headphones" in Windows sound options -> problem remains
3. deinstalled iTunes, downloaded the installation file again and reinstalled it -> problem remains
4. deinstalled iTunes and QuickTime, downloaded QuickTime stand-alone version, installed this and afterwards iTunes again -> problem remains
5. deinstalled iTunes and QuickTime again, deleted all iTunes and QuickTime data folders, reinstalled everything again -> problem remains
6. ran a CHKDSK an the drive iTunes is on -> no problems found
It still won't start, always giving this unknown error -69.
Please, does anybody know what to do?
Any hints and help are much appreciated!
Thanks a lot
and best regards
Frank
PC Windows XPSee if this helps: iTunes displays a -69 error when syncing iPod
-
ITunes won't start and asks to reinstall after iTunes10 update.
iTunes won't start and asks to reinstall after iTunes10 update. I have tries reinstalling, but it comes up with it again. I have uninstalled every Apple program and reinstalled them but still the same.
What's the precise text of your message, Callum? There's a few different ones I can think of that mention reinstalling iTunes.
-
I downloaded an itunes audio book and now can't find it anywhere...not in iTunes, not in iBooks...where did it go?
I had similar troubles on my iPhone 5 (iOS 7) with some audiobooks. Tried redownloading, reported problems, etc. nothing worked. Even more confusing, I could 'see' it in the On This IPhone in iTunes, but couldn't even see the audiobooks button in iTunes (on the phone).
I ended up searching for it by name, from my iPhone home screen (by swiping down, it may be called spotlight?), and where it reads 'Search this iPhone', I just started typing the name of the book, and there it was.
Not the most elegant solution, but so far all three of the books that I've bought are there. -
Itunes won't start after update to 11.1
after updating to version 11.1, iTunes won't start anymore.
Below the problem signature (dutch).
Any suggestions to solve this?
Probleemhandtekening:
Gebeurtenisnaam van probleem: BEX
Naam van de toepassing: iTunes.exe
Versie van toepassing: 11.1.0.126
Tijdstempel van toepassing: 52394b24
Naam van foutmodule: StackHash_0a9e
Versie van foutmodule: 0.0.0.0
Tijdstempel van foutmodule: 00000000
Uitzonderingsmarge: 00000000
Uitzonderingscode: c0000005
Uitzonderingsgegevens: 00000008
Versie van besturingssysteem: 6.1.7601.2.1.0.256.4
Landinstelling-id: 1043
Aanvullende informatie 1: 0a9e
Aanvullende informatie 2: 0a9e372d3b4ad19135b953a78882e789
Aanvullende informatie 3: 0a9e
Aanvullende informatie 4: 0a9e372d3b4ad19135b953a78882e789
Lees de onlineprivacyverklaring:After updating to OSX 10.9.3, my iTunes won't open. If I try to drag it to trash, I get the message "iTunes can't be modified or deleted because it is required by OS X".
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