Itunes won't totally uninstall, nor install on win 7

I am running Windows 7, and have noticed for a few weeks now that iTunes won't update. I tried uninstalling it but couldn't do that either. I receive error msgs to teh effect about error 5, also that it cannot create a directory. I have admin privledges since I am the only user on this laptop. I have a Toshiba 64 bit. There is plenty of memory and diskspace. I have tried following the directions for uninstalling but it doesn't work. So...even though I hated doing it, I deleted all instances of iTunes and directories and I still can't install it. I can't install the 32-bit either.
Any help is appreciated.

It's me again. I finally got iTunes to re-install. First I was able to get iTunes to uninstall. Then I closed my browser. Then, I turned off my Microsoft Security Essentials. This time, it installed correctly. I also made sure there were no directories or reg entries mentioning Apple, before I started the installed which I started by using the run feature on windows.

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