ITunes won't update/install? Can't open?
When I try opening iTunes from the bottom tool bar where I have iTunes pinned it says the file can't be read because it was created by a newer version of iTunes,
But when I try opening it from my downloads it says a later version of iTunes is already installed.
How do I fix this?
Click here and follow the instructions.
(98815)
Similar Messages
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HT1926 iTunes won't update/install....
A message says errors have occured. What can I do?
What does the error message say when you install iTunes and it fails?
This post was edited by Malignance -
My iTunes won't update on my computer. I have windows vista. I can open up itunes and when I click on "check for updates" it asks if I want to download iTunes version 11.1.5 and I click "Download iTunes" but then nothing happens. Sometimes uptop the loading bar will appear but for only a split second. I have tried restarting, shutting down, I cannot figure out why it won't download. What's happening and how do I fix it?
Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
My iTunes won't update, it starts to install then just says it can't. I decided to try uninstall it but it won't even uninstall anymore, there is some type of ERROR going on. I tried to just install iTunes from the website and that won't even work. I'm using a Windows Vista.
Hi there,
I've got a couple of articles that may help you out. This first one goes over how to properly remove and reinstall iTunes.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
This next one goes over some of the troubleshooting steps if you are having issues reinstalling iTunes.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Hope that helps,
Griff W. -
Hello anyone with Windows 7, not sure why having followed instructions above, install of latest version of itunes won't work and can no longer open old version either. anyone help with this?
Hi,
thanks for your reply.
Yes, except n°1 - empty Temp directory, I had tried/checked all of those.
I emptied the local temp folder tonight, but it still won't work.
Please note: the installation doesn't give me any problem. The program was working fine, until at one point *plouf* it stopped working. I can re-install it without any problem, it just crashes when opening.
\\edit\\ I seem to have located the problem, it's in the library files. If I re-install iTunes without my library, it works fine (though there is no music in it, yet). As soon as I import my library, or replace the My Music\iTunes folder with the old one, it stops working. -
I just updated firefox TODAY 8/17/11 and after the update i can't open firefox unless i restart my computer or i delete firefox going to windows task manager and process, also, i can't open a new window, it won't allow it. please help me, everything works on IE, Google Chrome and Safari, everything went wrong after the update
Hey Elaine07!
I have an article here that can help you with that issue. This article will help you make sure you have uninstalled iTunes correctly and help you troubleshoot the launch issues you are seeing:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
ITunes won't update, unistall or re-install.
iTunes won't update or unistall. When I try, it says the installer source doesn't exist. When I tried to just reinstall it fresh, it says the old versions of Bonjour, iTunes and Quicktime can't be removed. Any solution for any of this?
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeksare worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select anyiTunes, QuickTime and Bonjour entries and click "Remove".
Restart the PC, and try another iTunes install. Does it go through properly this time? -
After the ios7 updated I can not open the iTunes store in my iPhone 5
After the ios7 updated I can not open the iTunes store in my iPhone 5
How can I fix it?Hi adrimomo,
Welcome to the Support Communities!
Here are a few things you can try:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If you have tried those two things, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Also, check your settings for Safari -- enable cookies and turn off private browsing - see page 57 of the iPhone User Guide above.
Cheers,
- Judy -
hi
i have updated my computer to windows 8 and when i connect my computer to get an app from itunes am getting will install can u plese tell me how can i rectifyYou will need to do it using a third-party utility such as Phone to PC. Also, see:
How to dowload purchased music
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iPhone 5 won't update/install apps !! Any idea why ?
I own an iPhone 5, an iPhone 4s and an iPad 2.
They are all not jailbroken and are all running on ios 6.0.1
While my iPhone 4s and iPad 2 have no problem updating existing apps or installing new apps, my iPhone 5 won't update/install apps all !!
To be fair, about 2 week ago, all my iPhone 5 update/install won't work but after a day or two, they started downloading.
But now, my iPhone 5 updates and installations have been stalled for a week.
What is happening ? Can anybody please help ? Thanks.Okay fixed it:
First of all make a backup and sync your iPhone in iTunes.
Next reinstall your iPhone using DFU mode:
(FIND HOW 2 GET IN DFU MODE ON GOOGLE, APPLE DO NOT ALLOW TO PUT IN LINKS HERE :-( )
Then choose to put your latest backup back on your iPhone.
And voila you should see you now can recieve updates from App Store.
(It worked for me) -
Itunes won't update, ipod unusable without it
I have an ipod touch. I have been really good about keeping my itunes up to date. The last version I updated to was early this year. It keeps telling me I need to update but that it failed to update after download and that I need to manually install.
I plugged my ipod in and it asked me to update the ipod software so I did. Then it tells me that the ipod won't work unless I have the 10.0.1. But when I go to itunes and download itunes 10.0.1 it downloads but won't install and tells me I have an invalid drive F:/. I don't even have a drive F. I can't use my ipod now, I turn it on and I have the picture of the ipod being plugged into itunes. But itunes won't update. Nothing online or in any thread I have found has given me a solution. I am very frustrated. Is there anything I can do? Or do I need to uninstall itunes and lose all my music and apps?I just put a flash drive into a USB port and then it started the install and when it asked where I wanted to put it I changed it from drive F to C.
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I have an iPad 1 and cannot get the Apps to complete their updates. I have deleted my account, reset the iPad, signed back into my account, synced with my Airbook and they still won't update. what can I try next? Thank you
Look and see if you have a stalled download in iTunes - it could be a song or a podcast - if there is something that has not completed in there, your app updates will not download. Finish those downloads first, if you have any.
Check to make sure. -
My iTunes Won't update apps when i click check update it say"your iTunes library is up-to date"
awhen i check update From iPhone the it update all apps which are out datedIt sounds like you've already done the things that would fix most iPhones.
You can try restoring your iPhone.
If that doesn't do it, try contacting Apple through Express Lane. They may be able to gather some aditional logs and pinpoint the exact problem. -
My itunes won't update from 10.0 to 10.5.
My iTunes won't update from 10.0 to 10.5. Every time I try it says that the itunes64 folder is missing. I have tried to download it manually and repair the connection to the folder but it still won't download. Please help.
Every time I try it says that the itunes64 folder is missing.
Doublechecking. Is it saying that the itunes64.msi can't be found? -
Satellite Pro P300 - After Truesuite update I can't open protected files
Hi,
sorry for my bad english but I came from Italy and here we don't have any forum who can resolve my problem.
I've got a Toshiba Laptop pro P300 with fingerprint reader. I use fingerprint to logon and protect some files, just for curiosity, it seemed cool...:|
The problem born when I recently update "truesuite access manager". Since I did the update I can't open protected files, I didn't read that I have to remove the protection before the updating (damn...), but these files are important for me and I have to open them again.
To resolve the problem at first I restore the system before the date of the update, to have the old version and open these files again, but all my fingerprints are deleted and I can't create new fingerprints because the pc says that it "can't open the sensor". I don't know what it means.
I thought that it needs some drivers, so I reinstalled truesuite access manager several times, I reinstalled BIOS, I've done the scan disk and the toshiba diagnostic, but the sensor still doesn't work.
I think that if I can save a fingerprint with the old version of the program I will able to open protected files again (and I will not protect them anymore) because only the old version of the program knows how to decrypt these files, but I don't know how to turn the fingerprint sensor on. Someone could help me, please?
Thank you so much!The Truesuite update come from the Toshiba website. I can open the Truesuite program with my fingerprint but I can't decrypt files because it says that I don't have the correct "key of protection" or the "protection code keyAC 3000" of the file.
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