Itunes won't work anymore...even with reinstall

Hello everybody, I hope you can help. I am working from a laptop which had itunes installed AND working with no problems for more than a year. All of a sudden itunes won't load. I have uninstalled, reinstalled, done a system restore...all to no avail. Can ANYBODY shed light on this? The message I get when I try to open itunes says "itunes has encountered a problem and needs to close" I am hoping some of you have had this problem and have a workable solution. Thanks!

hiya!
Rachyl's right about checking for malware. but you might also have some damage to your existing QuickTime caused by malware. (sometimes i've seen this message show up after people install Ace Mega Codec Packs too ... that does funny things to QT 7.0.3 and 7.0.4.)
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.0.4 reinstall.
download and save a copy of the QT 7.0.4 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.0.4 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b

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