ITunes won't work, please help

Hello Apple Discussions. I've been having trouble with my iTunes account. Every time I try to open the program it tells me that an error has occurred and has to close. I've been reading through what other people have tried to get around this problem, and this is what I've tried so far. I tried checking the disk, nothing. I tried opening the Quick Time player and I'm getting the same message that a problem has occurred and has to close. What do I do? Please help. Thank you for your time.

Thanks, scotty!
ModName:ntdll.dll
The Quick Time player is a BEX error.
I'm afraid that malware is the worry with that ntdll.dll/BEX combination, scotty. (Often people who get it also can't get their Adobe Reader to launch either, although that symptom isn't universal.)
I'm not sure which particular beast (or beasts) is the culprit at this stage, but the free version of Malwarebytes has been doing a good job of fixing it for a lot of people.
Download and install Malwarebytes from the following page. Update the Malwarebytes definitions prior to running a scan with Malwarebytes:
http://www.malwarebytes.org/
If the Malwarebytes scans pick up infections could you let us know what they are called, please?
If you remove the infections, can you get your iTunes and QuickTime launching again?

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