Itunes wont allow me to buy a song etc... i click the button and nothing happens? help please
itunes wont allow me to buy a song etc... i click the button and nothing happens? help please. i can preview songs and click on everything but when i go to buy something it clicks but nothing happens
I too had this problem after I redeemed two $50 gift cards. I solved the problem by uninstalling iTunes and reinstalling it. Give it a try.
Similar Messages
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I'm trying to copy music from my PC to itunes. I open itunes, go to 'file', go to 'add folder to library', select the folder and nothing happens. What am I doing wrong?
Hello there, gleab.
The following Knowledge Base article reviews the ways to import content into iTunes:
Adding music and other content to iTunes
http://support.apple.com/kb/ht1473
Also keep in mind which formats can be added:
You can add audio files that are in AAC, MP3, WAV, AIFF, Apple Lossless, or Audible.com (.aa) format. If you have unprotected WMA content, iTunes for Windows can convert these files to one of these formats.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My phone wont turn on ive tried holding the sleep and home button and nothing happened help?
i turned my phone off and it wont turn on ive tried holding the sleep and home button and nothing happened...i plugged it in to my computer and i didnt connect to itunes help
The two first choices are to reboot by holding both the power and home buttons until the apple logo appears, that can take up to half a minute. If that does not work, then more drastic is to restore using the recovery mode to connect to a computer running iTunes, described in http://support.apple.com/kb/HT1808 and summarized as:
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I seems like I go through many issues with browers flagging mainstream sites with "untrusted site" pages. sites like: Google, Yahoo, or Hotmail. Normally, creating an exception does the trick but in the case of Hotmail it creates the exception and loads me up a white page. I can log-in w/ my original Android browser, but not ff14. I've also tried clearing my site settings but to no avail.
There are some known issues with certificates on Firefox.
[["This Connection is Untrusted" error message appears - What to do|Check up this page]] to know how to determine the type of certificate error and tell us what is the reason for Firefox to reject your certificate. -
I have Windows 8 and Itunes 11.1.2. When I click on the Itunes desktop shortcut, Itunes won't open. I just the icon go to the taskbar and nothing more. Please help.
Delete the shortcut and make a new one. The 'real' application will probably be fine if you launch it from the Start/Programs menu.
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I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help
Hi chiekoo,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694#error21
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Best of luck,
Mario -
My ipod touch 5th gen. 16gb ios 8.1.2 wont turn on, i press the power button and nothing happens, and my home button doesnt work, PLEASE HELP ME OUT!!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I can't delete a song from on-the-go playlist. I've got a classic 80gb. I've held down the button but nothing happens. Any suggestions?
bostonshazzer,
What model iPod do you have? This feature is not supported on all models. You are positive you are holding down the Select (Center) button with the song highlighted until it disappears? Are you sure you are in your On-the-Go playlist and not just a regular one?
B-rock -
I bought a book on iTunes (a small pamphlet on upgrading to Mountain Lion) and I double click on it and nothing happens. iTunes store does indicate that the file was downloaded.
I am not a hundred per cent sure but my guess is that you have to sync that pamphlet to an iPhone or iPad to read it just like ebooks
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Please help me get my paid songs back. (I restored my iPad and backed up with iCloud and nothing happened. After that I looked at my music and nothing was there, I had six songs)
iTunes, iTunes Store, far right side, look for Purchased.
Your music is there -
Hello.
I need help deleting videos, tv shows, and movies downloaded from itunes. I have followed the instructions to delete from the macbook, I selected the videos I wanted to delete and right clicked to delete. Nothing happens. When I double click on the video it still starts playing. I also followed the instructions to delete the videos from the iphone by swiping from left to right with nothing happening. I opened the videos on the ipad and there is no edit selection like in the instructions on the support page. Can you please tell me how to permanently remove this content so it doesn't try to copy from each device when I want to back up the Iphone and Ipad to my macbook. Thank you.Hi Shawninglewood,
Welcome to the Support Communities!
The article below may be able to help you with this.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Cheers,
- Judy -
When I try to add music from my itunes onto my imovie project, it says "Open iTunes to populate this list." When I open it nothing happens. Please help.
It may help to trash the iApps Preferences File.
See instructions here.
https://discussions.apple.com/docs/DOC-4061 -
I have a Iphone 3g,every now and then some of my music will disappear then reappear.I've tried to sync the music from my library on my laptop,nothing happens.How do I get my music back,without having to wait for it to reappear?
Define "I cannot transfer songs." What exactly did you do, and what exactly happened?
Did you authorized iTunes on your computer and sign into the same iTunes account as your phone (and the one the music was purchased under)? -
My iphone is stuck on the itune screen. I have tried pushing the on/off and bottom buttons and the phone will turn off but come right back to the itune screen I also tried plugging my iphone into my computer and holding down the bottom button to see if i could get to the restore screen. Nothing, just the itune screen. Any ideas what to do to fix my phone?
Please read this article if you are unable to restore your device using typical process:
http://support.apple.com/kb/HT1808
good luck. -
I need to know how to rest my iPod when it won't conner to iTunes and says its disabled.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
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