Itunes wont connect to itunes store-times out

I can use my itunes to listen to music just fine, it just wont let me access itunes store. The message I get is: itunes could not connect to the itunes store. The network connection has timed out. Make sure your network settings are correct and your network connects are active then try again... I have no idea why it quit working but it did! please help me!!!

There are three possible reasons that you would get a
connection timeout trying to connect:
1. The iTunes Store is really, really busy right
then. Try again later. If this happens all the time
(even times that should be calm, like late at night),
then this probably isn't the case.
2. There's software on your computer that is
interrupting iTunes' ability to connect to the iTunes
Store. You can check for software conflicts by
following the steps in this
article.
3. There's something up with your ISP that is
preventing you from connecting to the iTunes Store.
The best way to check for this is to try to connect
using a different internet connection. (Like, if you
have a laptop, using a public wireless access point.)
So the first two options didnt resolve it, what do you mean try opening with another? I have a laptop-so what should i do now?

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Connection to itunes store times out

I am using Windows XP with service pack 3, my connection to iTunes time out. I followed the steps Apple recommended to uninstall and reinstall iTunes with no luck.
Can anyone please help?

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than Network connectivity tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Network connection to iTunes store times out

Cannot connect to iTunes store after installing 11.1.5.5, was able to connect no problem prior to update. Receive a network timeout message. Have tried the following to no avail:
uninstalling and re-installing
disabled firewall
flush DNS
reset winsock

Hello johnnykmusic
Continue your troubleshooting with the article below to troubleshoot your issue with purchasing content form the iTunes Store. If it is not resolved, then there is an article towards the bottom for additional troubleshooting.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G.

ITune Store times out

I have three computers in the house, and all currently time out on connecting to the iTunes store (for the last 30 mins or so).
I have downloaded some songs earlier this afternoon, but now cannot connect.
I have reset the router and flushed the DNS but still no computer can connect?
Any ideas
All computers running XP MCE or XP Home, with all updates installed and with latest iTunes.

Down again tonight. And, can anyone lead me on what to search for the old thread? I have done so, but unsuccesfully.
Could anyone write a simple program that one of us can use to see what times Tiscali drop the connection? It could be between certain times, and get a few of us running it?
Could it be something to do with the Tiscali FUP? I shall try and search for this A.S.A.P. I shall also be loking around ISPs soon. However, is this only a problem with Tiscali/Pipex/123-reg (owned by Pipex). Can anyone with OrangeBt Broadband/be*/etc. confirm about iTunes sore access?
Is this something I need to take up with Apple, or will I need to talk to someone at Tiscali (joy ;-)). Anyone got any tips on what to say, how to word when I ring up? Obviously Tiscali can just say that this is Apple's problem (which I am sure it isn't, as millions of iTunes users would have complained by now). Any idea for proof?

Itunes store times out while trying to sign in

I just downloaded itunes to this computer. I went and tried to sign in with itunes store and it gave a message saying that the connection had timed out. It said to check my network connectivity and retry. I have done all I can think of need some help please.

Have you allowed itunes in your security software firewall?

ITunes wont connect to the Store

Hi My iTunes wont connect to the store which is more then a bit annoying. Every time I try i get "An Unknown Error occurred (-3221)" If anyone can help it will be very much thanked.

See if this helps: iTunes for Windows: -3221 error displays when accessing iTunes Music Store

My itunes wont connect to the store.. have rebooted.. reinstalled.. did a diagnostic.. still nothing, My itunes wont connect to the store.. have rebooted.. reinstalled.. did a diagnostic.. still nothing

HELP.. I am not tech genius.. I was just wanting to sign up from Imatch.. and I sign into Itunes and it wont connect to the store.. I reinstalled.. I did diagnostic.. you name it.. still not store.. it just sits there..

There are at least 20 threads pertaining to this problem (some from last year, one I saw was from 2006). I suggest anyone who visits this thread redirect to https://discussions.apple.com/thread/3223139?start=0&tstart=0. It has the two most popular solutions and anyone with ongoing issues can discuss and/or form an unruly mob there.

2 questions, what do i do when a audio book i purchased is not in purchased menu for re downloading for my account, or why cant i re download the book from iTunes store with out paying for it after support they told me i could.

what do i do when a audio book i purchased is not in purchased menu for re downloading for my account, or why cant i re download the book from iTunes store with out paying for it after support they told me i could.
i tried to re download a purchased audio book after i contacted apple support team for iTunes they said it would be ready for re download or they said id have to re download it from iTunes store i cant remember, so i tried both couldn't re download it from purchased menu and the book id have to re download from iTunes store costs money as if i have never purchased what do i do? I don't have any warranty any more or money to purchase another warranty.

Babowa
Thank you for your prompt reply. I have bought 1 MacbookPor 17, 1 Macbook air, 1 MacbookPro 15 , 2 ipads, 3 iphones, and this iMac27 and 2 of iMAC24 or 20 not sure   but I do not recall ever doing what you are telling me in your reply.   When you get a extended car warranty, you don't   sign up for it.. it is just there and is included in the sale.   You don't buy this warranty to use it.. You buy it, in case something happens.   Here a perfect iMAC with minimum 100 hour useage has a dead drive. That is not normal and I should not have to even be requesting anything since most MFG offer a 3-5 year warranty on their disc drives and I believe that is probably passed on to Apple regardless if an extended warranty is purchased or not.   Customer service dictates a more flexible approach to make sure the lifetime value of a customer is not lost due to some misunderstanding.
I was in the MacStore that I purchased the unit..and they found and pulled the invoice and confirmed
the purchase of it in front of me. I had paid with credit card and fortunately it was there in their system.   I do not also recall recieving any box or paper although most everything I ever get remains sealed.. I am not in the habit of opening anything since I have never encountered any serious issues before.
   I have used my Macbookpro warranty 1 time and that is all throughout the years I have been investing in Apple equipment.
I just recieved a letter from the store asking me to get the paper to them so they can register it... I don't recall getting any paper actually. But I do have several boxes sealed here.. On this iMAC27, it was a hurry up and get it done thing and I don't remember taking anything extra with it.   Regardless, my request does not seem unreasonable.
Thank you

Have not used Itunes in a while and I cant access Itunes Store with out downloaded new version but I keep getting error message with download. Can I just access the Istore without downloading new version?

Have not used Itunes in a while and I cant access Itunes Store with out downloaded new version but I keep getting error message with download. Can I just access the Istore without downloading new version?

downloaded new version but I keep getting error message with download.
What does the error message say, andrea? (Precise text, please.)

HT4634 Why does my connection to email server time out on default port?

Why does my connection to email server time out on default port?

Hi there,
There may be a conflict between the network settings and your devices. I would recommend taking a look at the article below and comparing that to your routers current settings.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
-Griff W.

Connection to iTunes Store Timed Out

Cannnot connect to iTunes store... Cleaned registry, uninstalled/reinstalled iTunes, checked firewall and proxy settings, and msconfig...No luck.
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
Hewlett-Packard HP Pavilion dv6700 Notebook PC
iTunes 8.1.1.10
QuickTime 7.6
FairPlay 1.3.6
iPod Updater Library 8.1d19
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.1.7
Apple Mobile Device Driver not found.
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number C2407C360D0100B4
Current user is not an administrator.
The current local date and time is 2009-04-15 21:17:33.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 7150M / nForce 630M
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {96ED48E5-0FAB-4400-B5FC-81B927FF2D95}
Description: Atheros AR5007 802.11b/g WiFi Adapter
IP Address: 192.168.2.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.2.1
DHCP Enabled: Yes
DHCP Server: 192.168.2.1
Lease Obtained: Wed Apr 15 21:13:08 2009
Lease Expires: Wed Apr 15 21:13:07 2009
DNS Servers: 24.25.5.148
24.25.5.148
24.25.5.147
Adapter Name: {D97F7E56-29B2-44C4-BC0F-F536B335EFC7}
Description: NVIDIA nForce Networking Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-04-14 05:08:26.

Katrina, yes those are the instructions I used. I just executed the steps outlined three additional times (meticulously) and the issue I have is, at step 14, after restart, I do not receive the "Windows has blocked startup programs" message... System starts "normally", when I attempt to run iTunes I am informed that iTunes needs to repair software required to communicate with iPods and iPhones... Whether I choose to allow iTunes to restore these services or not, the outcome remains the same, "connection timed out" at iTunes store. Cannot download podcasts, cannot access internet through Quicktime either... Other than that Firefox works just fine.

Itunes wont connect to the store using proxy

Ok so here is whats happening, we have a proxy server that requires authentication for the users to access the internet. this is done through an auto configuration script, after doing a diagnostic and seeing itunes said it wasnt using a proxy i assumed that was the problem and put in the proxy info manually and made sure internet worked as it was supposed to still (it did) however this didnt fix itunes but it now listed that it was using a proxy in the diagnostics.
previously when you opened itunes it would pop up the window asking for authentication however now using version 10.1 it no longer does this and just errors out saying it cannot connect to the store.
being that i am the admin here i can allow internet access without a proxy on a per IP case, when doing this the itunes store connects just fine if you disable the proxy settings, however the computer this needs to work on also needs the proxy authentication
so basically, does anyone know how to get itunes to actually use a proxy that requires authentication?

Hello,
I think I found the solution, at last a solution that worked for me.
I had to set an option in the Internet Explorer (works in Versions 7 amd 8). I'm not sure about the correct translation, because I use the german languange Version of Internet Explorer, but ist should read something like this: "Use HTTP 1.1 for Proxyconnections" in the Advanced/Settings for HTTP 1.1-Section of Internet Explorer Settings.
Works well for us on 2 Machines and the behavior can be reproduced by checking/unchecking the option.
Hope that helps, kind regards,
Alex.

ITunes Download Times out after 6.8 MB transfer

i keep trying to download itunes but it times out i tried 64 bit and 32 bit for windows seven but it wont finish internet connection is fine and computer is fine it downloads other large files... HEEEEEELP!!!!

What web browser are you using for the download, Ltoko? Does it make any difference if you use IE (say) rather than Firefox, or vice versa?

The iTunes Store IS OUT TO GET YOU.

I just finished watching the 2nd season of Lost, and I thought to myself, "Gee, it sure would be nice to catch the first few episodes of the current season, so that I could watch along with the rest of the new episodes."
And of course, I use iTunes (although I've never used the store before), so I knew I had access at my fingertips. I set up a new account, eager to get to the episodes, and downloaded episode number one. The file was going to take a couple of minutes, so I checked my email.
Suddenly, the iTunes window disappeared from behind my email program. "What the...?"
Check the dock for confirmation -- yep. It's crashed. Gone. Not even the courtesy of an error message. I've been abandoned. I restart iTunes and sure enough, my Lost episode is gone. Check my downloads -- iTunes SAYS it downloaded just fine. And that I'll be charged accordingly. I scour my hard drive for anything resembling a video file that might be recoverable. Nada. Zip. Nothing.
Now, 1.99... not the end of the world. I'm more upset about the episode -- and since I'm not allowed to download it again unless I pay for it once more -- well. I'm a firm believer in the "Fool me once..." philosophy. So I shoot off a nasty email to iTunes store support, and I begin rooting around for the place where I'm allowed to cancel my account -- no point in leaving my credit card information out there in cyberspace if there's no use in it, right?
Yeah. That was a long time ago. Still haven't found it. Either Apple has so effectively buried the iTunes store account cancellation website/hotline #/post address/CB handle that I cannot locate the tiniest shred of evidence that it even exists -- or it just doesn't exist.
Is this legal? If I have an account with a store and they have my personal information on file, including my credit card number, aren't I allowed to cancel that account and force them to remove my information from their records? I understand of course that they can keep the info until they verify the payment on services and products I've already purchased (although 'purchase' usually implies 'receipt of goods'). But I have no long-term commitment with Apple. All they are doing is putting me at risk of financial loss through identity theft. After all, my credit card number is longer and harder to guess than, say, my iTunes store password.
This is all very scary to me. I just want to go to Blockbuster and forget that the iTunes store even exists.
powerbook 17 Mac OS X (10.3.9)

Max,
I'm really sorry to hear that you've had a bad experience with iTunes. I've been using iTunes and Mac OS since 2003 and have had great luck. I mention this for a reason, though there are users that have been around longer than I, I've used os 10.2 - 10.4. That being said, I noticed that you're using 10.3.9 and I'm wondering why you haven't upgraded. You may have experienced an error the way you described because of the operation system you are using. I know that sounds far fetched, but actually, it's not. 10.3.8 was good but it had airport stability issues. Soon after it was patched with 10.3.9 and the whole system because solid all the way through. Now Apple builds software to support x number of years of hardware and creates software to function on x number of system versions; however, new versions of iTunes (for example) are going to take advantage or newer OS releases. I've been brave and kept current versions of iLife suites with current versions of OS X and everything has been solid as a rock, I promise. I would have presumed that it was related to Windows XP, which most extreme problems are, but you're on a PowerBook just as I am.
All of that aside, imagine the sheer volume of users on iTunes at any given point. Take all the Mac users in the US and then Expand that to Windows users too. Then expand that to several countries with both operating systems. (Want proof, look at everyone walking around with white earbuds.) I could imagine how it's hard to get a response so be a squeeky wheel because sooner or later you'll get some grease. I'm not trying to tell you, "tough," or anything of the nature. I feel bad that you are uncomfortable with iTunes. I assure you it's been great and I bet if you upgrade to 10.5 when it's released, you'll find less quarks. By the way, I've experienced less of "This app has unexpectedly quit" while using 10.4 that when using 10.3.
Best of luck to you.
Dan

ITunes shows time out error when trying to play on Airport Express.

Time out error when trying to play on Airport Express. This started with an iTunes update, problems has to be with iTunes, Airport Express appears to be communicating fine, even shows when speakers are not connected.

Same here, though on XP. Have tried cleaning registry, reinstalling, deleting preferences. Created a new user with no library and I have the problem there, too, so it's not the library.
Is there no one to call about this??

Itunes wont connect to itunes store-times out

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