ITunes wont connect to the Store

Hi My iTunes wont connect to the store which is more then a bit annoying. Every time I try i get "An Unknown Error occurred (-3221)" If anyone can help it will be very much thanked.

See if this helps: iTunes for Windows: -3221 error displays when accessing iTunes Music Store

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My itunes wont connect to the store.. have rebooted.. reinstalled.. did a diagnostic.. still nothing, My itunes wont connect to the store.. have rebooted.. reinstalled.. did a diagnostic.. still nothing

HELP.. I am not tech genius.. I was just wanting to sign up from Imatch.. and I sign into Itunes and it wont connect to the store.. I reinstalled.. I did diagnostic.. you name it.. still not store.. it just sits there..

There are at least 20 threads pertaining to this problem (some from last year, one I saw was from 2006). I suggest anyone who visits this thread redirect to https://discussions.apple.com/thread/3223139?start=0&tstart=0. It has the two most popular solutions and anyone with ongoing issues can discuss and/or form an unruly mob there.

Itunes wont connect to the store using proxy

Ok so here is whats happening, we have a proxy server that requires authentication for the users to access the internet. this is done through an auto configuration script, after doing a diagnostic and seeing itunes said it wasnt using a proxy i assumed that was the problem and put in the proxy info manually and made sure internet worked as it was supposed to still (it did) however this didnt fix itunes but it now listed that it was using a proxy in the diagnostics.
previously when you opened itunes it would pop up the window asking for authentication however now using version 10.1 it no longer does this and just errors out saying it cannot connect to the store.
being that i am the admin here i can allow internet access without a proxy on a per IP case, when doing this the itunes store connects just fine if you disable the proxy settings, however the computer this needs to work on also needs the proxy authentication
so basically, does anyone know how to get itunes to actually use a proxy that requires authentication?

Hello,
I think I found the solution, at last a solution that worked for me.
I had to set an option in the Internet Explorer (works in Versions 7 amd 8). I'm not sure about the correct translation, because I use the german languange Version of Internet Explorer, but ist should read something like this: "Use HTTP 1.1 for Proxyconnections" in the Advanced/Settings for HTTP 1.1-Section of Internet Explorer Settings.
Works well for us on 2 Machines and the behavior can be reproduced by checking/unchecking the option.
Hope that helps, kind regards,
Alex.

After trying all kind of possible solutions Itunes cannot connect to the store. Windows 7

after trying all kind of possible solutions Itunes cannot connect to the store. Windows 7

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

TS3694 my itunes wont connect with the apple server

my itunes wont connect to apple servers, since i got new windows 7 pc, i keep getting an error message half way through A SYNC OR EVEN WITH NONE OF MY DEVICES ATTACHED, it wont connect, error says to check my connection and try again, but my conection is fine!!???
ive tryed uninstalling it and reinstalling itunes, but same problem, at my wits end, plz help!!!!

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than Network connectivity tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

ITunes cannot connect to the store, nor can I activate my Touch.

My iTunes hasn't been able to connect to the store EVER on this machine. Naturally, without a functioning iPod or iPhone, this hasn't bothered me. Of course, now that I've got a touch, it's a little annoying.
I can't activate my touch, and I can't get at my purchases.
Here is the log from the diagnostic. I have tried flushing the DNS cache, I do not run a firewall, I have reinstalled iTunes (wiping it's registry details as I went), I have activated port forwarding on my router to some port I saw suggested. Please help!
[quote]
Microsoft Windows Vista Professional Service Pack 1 (Build 6001)
System manufacturer System Product Name
iTunes 7.7.1.11
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.0.1.5
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 524BE20F40211390
Current user is not an administrator.
The current local date and time is 2008-09-07 22:28:23.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8800 GTS
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {BB302319-0548-4244-AC1A-F9E08C8F14A1}
Description: Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
IP Address: 192.168.1.4
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sun Sep 07 21:57:33 2008
Lease Expires: Mon Sep 08 21:57:33 2008
DNS Servers: 208.67.222.222
208.67.222.222
208.67.220.220
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server was successful.
iTunes has never successfully accessed iTunes store.
[/quote]

SO we rule out Winsock provider issue.
Can you try these entries in command prompt (Run as Administrator for Win7/Vista) one at a time?
ipconfig /release
then
ipconfig /renew
restart computer
ipconfig /flushdns
totally shut down computer then restart.
netsh winsock reset all
restart computer
Now test your iTunes again. If that does not work, uninstall your Antivirus program and test again.

My Itunes cannot connect to the Store

I have the most recent version of itunes, however it cant connect to the store and i therefore cannot update my iphone4 softward.
I ran diagnostics and got the following message "The requested URL /itunes/win/10.5/ was not found on this server."
No idea what to do. Can anyone help??

mwilli67 wrote:
What should I do?
To buy music, click here. It only requires a simple internet connection.

My itunes wont connect to the itunes store please help

My itunes isnt connecting to my itunes store. i have internet but its just my itunes store not working.

Angloirish wrote:
As previously said I have an iPhone 4 which works fine when connecting and downloading the site using the WIFI router.
That's critical info. There is a router configuration that will allow regular computers to communicate but will block IOS (iPad/iPod/iPhone) communication. Good thing that I did not send you down that route.
Well, start witht the easy stuff. Power down the router, wait ten seconds and power it back up again.
If no good, go to the iPod Settings/WiFi and touch the ">" sign to the right of the router name. Touch "Forget this Network" and configure your WiFi from the beginning.

ITunes wont connect to the iTunes store, or Detect any devices

I cant connect to the iTunes store or cant Sync my ipad and its been like it for a few weeks now and i am lost, i cannot think what could be the problem i have looked and used many solutions from other threads but nothing worked, i really do not know what to do. Any help or a solution would be greatly appreciated

are you using windows or mac ox ?
if you are using windows you can uninstall iTunes from your pc-> the follow link explains how to do this
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
you need to follow the instructions carefully and exactly what it says on this ,as if you don't and uninstall in any random order ,
when you go to download iTunes again, it won't install correctly
if you follow the step by step guide and go to install iTunes -> connect your iOS device to pc while installing iTunes -> this will insure
that the correct drivers will be installed
hope this works

ITunes wont connect to the itunes store.

Every time I try to connect to the itunes store it says the network connection is timed out and to make sure my network settings are correct then try again.
Anyone know how to change your network settings or resolve this problem?
thanks

The top 3 fixes to itunes error 9808 seem to be
1) Go to Start > Control Panel > Internet Options > Advanced, make sure that SSL 3.0 is checked and TLS 1.0 is checked. Also under Security make sure that the “Check for server certificate revocation (requires restart)” is unchecked. Then click ok and fire up iTunes.
2) The culprit was Norton. The users are set up as Admin and Standard. I have Parental Controls turned on in both Vista as well as Norton. Admin users had no problems connecting to iTunes. Standard users would get the error. I had to go to Norton’s Personal Firewall and add the program “iTunes Helper.exe” and set the option to “Allowed” (”iTunes.exe should already be in the Allowed category.) in order for the standard users to be able to connect.
3) close iTunes if you have it open right now. Then go to C:/Documents and Settings/username/Local Settings/Application Data/Apple Computer/iTunes. Delete or cut the preferences.xml file which contains your iTunes preferences. Then go to C:/Documents and Settings/username/Application Data/Apple Computer/iTunes and delete or move the preferences.xml file. For Mac users, there is only one file you must delete or move a to a new location and is located at User > Library > Preferences > com.apple.itunes.plist. Restart iTunes and it will recreate those two (or one) files with the default settings. Feel free to set your preferences back to what they were and then connect to the iTunes store and enjoy!

Why Itunes wont connect to the itunes store on my IMB laptop

No matter how many times i down load itunes it will not connect to the itunes store. When i run the diagnostics I get a no connection to secure itunes store error. How do i fix this so that i can use my computer with my iphones?

it will not connect to the itunes store.
Is it just eternally saying "Accessing iTunes Store"? Or is something a bit different going on?

ITunes wont connect to the internet, connection refused. Need help

I have no idea what settings were moved on my laptop, but now everytime i open itunes and i try to connect to the itunes store, it shows the message:
"ITUNES COULD NOT CONNECT TO THE ITUNES STORE. THE NETWORK CONNECTION WAS REFUSED.
Make sure your network settings are correct and your network connection is active, then try again"
I've tried a lot of stuff in the configuration and in the firewall settings, repairing the software..... and nothing. Can anyone help me please?

Try:
iTunes: Advanced iTunes Store troubleshooting
Cannot connect to the iTunes Store because of an unknown error (-42408)

ITunes cannot connect to the store, connection was refused

I have used iTunes and the same iPod successfully for 2 years. A few days ago, I attempted to purchase a song in the iTunes store and it said I had to upgrade to iTunes 7.5 first. I did that and my library and songlists are fine but it says I can't connect to the iTunes Music Store; Network Connection refused. I have not changed any firewall settings. I've searched the internet and can't find any solutions. HELP! I am on Windows XP, I have checked Proxy settings, Windows firewall, I can connect to any other website. Any suggestions?

i have the exact same problem.
i have contacted the support staff and they didnt help.
on mine, the problem was that itunes had changed the network device when downloading the new itunes.
---this can be seen by running diagnostics (itunes>help>run diagnostics), then comparing the network device found to your usual one (start>connect to> show all connections--- see the difference?)-----
i tried to disable the unused network device (aka connection) make sure that the one you want is defalt, then reinstall itunes.
---disabling the unused network device is tricky, you have to go on Properties and click about.---
although the connection for me is now correct, it is still not connecting.
none of the dns flushing and firewall allowances work.
this i think is a new problem that apple is not picked up on, people need to email the support team and ring up.
hope it sort of helped, but its still not working!

My itunes wont connect to the internet after various attempts to fix it.

i have tried various things to fix my itunes from restoring my ipod touch which does not work bc it cannot connect itunes to the internet to fix. ive also tried fixing the proxy, and firewalls, i keep getting unknown error 3212 when i try and access the itunes store. its getting really frustrating bc i, usually good at fixing this stuff, but i cannot seem to get this problem on my own. Please Help, Thanks.

Are you allowing iTunes to communicate through the firewall ?
Enable it if not. If you did a software update or a windows update, the firewall might have disable some of your allows...

MY ITUNES WONT CONNECT TO THE INTERNET!

even though the internet is conected i cant get song info. i can right click on songs and press get info but it fails. i cant even connect to itunes store from itunes.
basicly my itunes cannot conect to the internet. PLEASE HELP.

Are you allowing iTunes to communicate through the firewall ?
Enable it if not. If you did a software update or a windows update, the firewall might have disable some of your allows...

ITunes wont connect to the Store

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