Itunes wont connnect to internet

Hi, i have had my MacBook almost a fortnight now, for the last week iTunes wont connect to the internet, and now neither will updater. I have tried a dignostic run but it doesn't find anything wrong. I am connected to the internet right now.
Any help will be greatly received,
thanks
Hannah

This is usually due to a problem with your internet settings, see this article:
http://docs.info.apple.com/article.html?artnum=304468

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    every time i try to connect to internet on itunes store or such it says that i need to make sure my internet settings are correct and your network connection is active, i have tried what apple say to do but it dosent work
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    Look at your security software settings. Make sure iTunes.exe and iTunesHelper.exe are allowed to connect to the internet.

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    Look at your security software settings. Make sure iTunes.exe and iTunesHelper.exe are allowed to connect to the internet.

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    Heres the things i've tried but they have failed uninstalling and reinstalling iTunes and all apple products
    Checking the firewall allowing iTunes to get through and disabling my norton
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    Calling Apple which they wanted me to purchase a 30 dollar thing for them to resolve my issue which makes no sense they want me to pay them money to help me purchase things on iTunes
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    Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
    Gateway GT5464
    iTunes 10.3.1.55
    QuickTime 7.6.9
    FairPlay 1.11.17
    Apple Application Support 1.5.2
    iPod Updater Library 10.0d2
    VoiceOver Kit 1.4 (222093/222742)
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.3.0
    Apple Mobile Device 3.4.1.2
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 2.0.5.0
    Gracenote SDK 1.8.2.457
    Gracenote MusicID 1.8.2.89
    Gracenote Submit 1.8.2.123
    Gracenote DSP 1.8.2.34
    iTunes Serial Number 0027B34808EF4E18
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    The current local date and time is 2011-07-06 13:30:21.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is not supported. (16005)
    Video Display Information
    Intel Corporation, Intel(R) 82945G Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: ca4bd9da73251b9e30978a5254d9ad49
    iPodService 10.3.1.55 is currently running.
    iTunesHelper 10.3.1.55 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {0FC57DAF-37FF-4F61-82E3-997DB5EA0898}
    Description:          NETGEAR WNA1100 Wireless-N 150 USB Adapter
    IP Address:          192.168.1.69
    Subnet Mask:          255.255.255.0
    Default Gateway:          192.168.1.1
    DHCP Enabled:          Yes
    DHCP Server:          192.168.1.1
    Lease Obtained:          Wed Jul 06 10:29:08 2011
    Lease Expires:          Thu Jul 07 10:29:08 2011
    DNS Servers:          192.168.1.1
    Adapter Name:          {646A3344-F31F-4EE7-993F-DE95A709D38D}
    Description:          Intel(R) PRO/100 VE Network Connection
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Wed Dec 31 16:00:00 1969
    Lease Expires:          Wed Dec 31 16:00:00 1969
    DNS Servers:
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    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    SSL 3.0 Support:          Enabled
    TLS 1.0 Support:          Disabled
    Firewall Information
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    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
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    I guess no one knows how to fix this or can help me with this problem    

  • Itunes cant connect to internet

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    Microsoft Windows 7 x64 Business Edition (Build 7600)
    Hewlett-Packard HP TouchSmart tm2 Notebook PC
    iTunes 10.3.1.55
    QuickTime 7.6.9
    FairPlay 1.11.17
    Apple Application Support 1.5.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.4.1.2
    Apple Mobile Device Driver 1.57.0.0
    Bonjour 2.0.5.0 (214.3)
    Gracenote SDK 1.8.2.457
    Gracenote MusicID 1.8.2.89
    Gracenote Submit 1.8.2.123
    Gracenote DSP 1.8.2.34
    iTunes Serial Number 0038A8100A5CB6E8
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    The current local date and time is 2011-06-24 18:08:16.
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    WebKit accelerated compositing is enabled.
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    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., ATI Mobility Radeon HD 4550
    ATI Technologies Inc., Mobile Intel(R) 4 Series Express Chipset Family
    **** External Plug-ins Information ****
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    iPodService 10.3.1.55 (x64) is currently running.
    iTunesHelper 10.3.1.55 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:          {A062DDD8-E157-4749-8B66-A204B2DDE260}
    Description:          Microsoft Virtual WiFi Miniport Adapter
    IP Address:          0.0.0.0
    Subnet Mask:          0.0.0.0
    Default Gateway:          0.0.0.0
    DHCP Enabled:          Yes
    DHCP Server:
    Lease Obtained:          Thu Jan 01 11:00:00 1970
    Lease Expires:          Thu Jan 01 11:00:00 1970
    DNS Servers:
    Adapter Name:          {01D95939-34F3-47C0-BF58-022130495B42}
    Description:          Broadcom 43225 802.11b/g/n
    IP Address:          10.0.0.14
    Subnet Mask:          255.255.255.0
    Default Gateway:          10.0.0.138
    DHCP Enabled:          Yes
    DHCP Server:          10.0.0.138
    Lease Obtained:          Fri Jun 24 17:34:35 2011
    Lease Expires:          Fri Jul 01 17:34:35 2011
    DNS Servers:          10.0.0.138
    Active Connection:          LAN Connection
    Connected:          Yes
    Online:                    Yes
    Using Modem:          No
    Using LAN:          Yes
    Using Proxy:          No
    SSL 3.0 Support:          Enabled
    TLS 1.0 Support:          Enabled
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    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
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  • Itunes wont start and i get no error messages

    i just downloaded itunes 7.3 and itunes wont start any ideas how to fix?

    Okay. I'm still wondering about your firewall. A "persistent" iTunes.exe in your processes is most consistent with a firewall blocking iTunes, iTunesHelper and/or QuickTime from accessing the Internet. (Norton Internet Security 2005 is by far the worst offender in this regard, but it can be produced both other firewalls too.)
    Head into the Firewalls settings and make sure that iTunes, iTunesHelper, and QuickTime are all being allowed full access to the internet.
    If iTunes still doesn't launch after making sure the firewall is correctly adjusted, reboot the PC and try the suggestion from the following document. (It's a much rarer issue, but it can also produce that persistent iTunes.exe symptom in conjunction with an error-message-free iTunes launch failure.)
    iTunes for Windows doesn't open after upgrading

  • Itunes wont open on Windows XP

    I have installed, then uninstalled several times, itunes and quick time from apple.com via cable on my laptop with windows xp. All the icons are on the desktop, but itunes wont open when double clicked. I do not get any error message, only hour glass appears for a few seconds and then its gone. I turned off NIS before installing, removed temp files, deleted previous downloads, restarted computer, updated windows, turned off firewall - nothing has worked so far. Any suggestions !!!
    gateway   Windows XP   laptop
    gateway   Windows XP   laptop

    hi Singh!
    is that Norton Internet Security 2005 that you've got? if so, let's first check up on this issue:
    iTunes 6 won't open on a Windows computer if firewall software is not up-to-date
    ... but if no joy with that, let's try the trusty Lorraine M technique:
    Lorraine M: NIS/itunes problem rectified
    but if no joy with either of those, we'd better check up on this issue, which can produce the same symptoms you're reporting (no error messages whatsoever and a "two-second hourglass"):
    iTunes for Windows doesn't open after upgrading
    keep us posted
    love, b

  • HT203175 ?itunes wont open after i installed it

    itunes wont open after i installed it?

    hi Be!
    reboot your computer. open your task manager to the processes tab. now try to launch itunes again.
    b if you see an itunes.exe appear there, and persist in your task manager, try
    Lorraine M, "NIS/i-tunes problem rectified" #2, 12:51am Oct 17, 2005 CDT
    ... or, if you
    b don't
    have Norton Internet Security 2005, try:
    http://docs.info.apple.com/article.html?artnum=302386
    b if itunes.exe appears and then disappears:
    ... then there's a good chance that you've got a malware infection on your PC. post back, and we'll work out how to proceed.
    love, b

  • Itunes wont open, no flashing or user agreement

    ive seen a lot of posts when itunes wone open, but they say that there is flashing itunes and quicktimes or a user agreement comes on to the screen.
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    Dell   Windows XP  

    hiya!
    but my itunes just doesnt open. i just installed
    itunes 6.0 and now my itunes wont open and there is
    no flashing quicktime and itunes icons or a user
    agreement.
    all the following suggestions assume that you're
    getting no error messages whatsoever.
    let's just check up on something. reboot the PC. open
    Task Manager to the Processes tab. now try to launch
    itunes again.
    does an itunes.exe process appear in Task Manager? if
    so, does it persist in there?
    if it appears and persists, let's check up on the
    following possibilities first.
    if you have Norton Internet Security 2005,
    first see:
    iTunes 6 won't open on a Windows computer if
    firewall software is not up-to-date
    ... but if no joy with that, try the trusty Lorraine
    M technique:
    Lorraine M: NIS/itunes problem
    rectified
    if you don't have NIS 2005, or problems
    persist, let's check up on this possibility:
    iTunes for Windows doesn't open after
    upgrading
    but if no itunes.exe appears in Task Manager, or
    it appears and then disappears after a few
    seconds, post back. we're going to have to check
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    love, b
    sorry i'm jumping in, but I think you can help me...my problem is similar, but in the process tab, for me itunes.exe is not there. Would you know why?

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