Itunes wont detect iphone after factory restore

hello, i had to restore my iphone to factory settings because all my apps would not open. Has been doing this for awhile now. I did the restore, and now when i turn it on,it has an itunes logo and the connect wire shown. Itunes doesnt even detect that my iphone is there. I want to restore from backup, but it wouldnt let me so i had to do the whole restore. What do i need to do to get itunes to detect my iphone? i have lots of data that i cant lose.
Thanks

Ok ... I found the solution. If you view the driver details for the iPhone when plugged in, you will see (at least in my case) that the iPhone is using Microsoft Drivers, not Apple ... this apparently was the issue.
To fix, I downloaded the latest iTunes, I then -extracted- (not installed) the file ... then within the extracted items, there were more .msi files, I extracted all these also.
After extracting, view your iPhone in device manager, click properties, then driver ... update the driver, when asked choose to Browse for folder. Choose the parent folder that you extracted all items to ... Windows should now discover the correct iPhone driver and install.
Don't know if that will work for everyone or not, but it seemed to do it for me.

Similar Messages

  • HT201210 Synching iPhone after factory restore and restore from backup; synching appears stuck on Step 5 of 5, "waiting for items to copy."  That message displays for hours with no apparent progress.

    Synching iPhone after factory restore and restore from backup; synching appears stuck on Step 5 of 5, "waiting for items to copy."  That message displays for hours with no apparent progress.

    I never had this problem, but just noticed it happening.. Please note it's a BUG. I went out and bought a 128GB  iPhone just to hold all my songs. It wouldn't work. This never happened with the iPhone 3/3s/4/5/5s but started happening with the iPhone 6. After 40 hours of working through all possible solutions on the web and with Apple cares support (supposedly senior level) They finally suggested what the problem was. I had "Convert higher bit songs to 128  aac" Checked. This does not work One more thing when I unchecked that, the sync took like 3.5 hours instead of the 9-12 hours is usually took even on the smaller iphones. I have 98.7GB of music. Before I was just syncing a list of specific songs.
    The syncing seems to be random when it has the problem though.

  • Itunes wont detect iphone 4s

    just bought iphone 4s, itunes wont detect it preventing sync

    problem resolved after letting the other phone sync completely, PC then reconized my phone

  • Can I retrieve my photos from iphone after factory restore?  Will the photos be included in my last back-up?

    Can I retrieve photos from iphone 4 after factory restore?

    I connected to my computer to back up and update my iOS.  At the time I connected to my computer, it also said I needed to update my itunes.  So, I updated itunes, then went ahead with downloading and installing the updated iOS.  It says that my last back up was today, and now my only option is to restore to factory settings.  My concern is being able to get back all of my info.  Now, it shows a screen on my iphone with a USB cable and and arrow to the itunes icon.

  • ITunes, library and iPhone after PC restore

    Hi there.
    I had to format and restore my PC from scratch. I backed up everything, including my iTunes library and my iPhones backup (backup of a backup).
    Now I have installed the latest version of iTunes afresh on my restored PC and authorised my iTunes account.
    I have connected my iPhone and after installing the drivers I could back up the data from my iPhone.
    Also, I imported the iTunes library file (xml) and I could see the list of playlists but there were no songs in any of them! So I copied the all the music folders/files to the new iTunes folder (now the name is "iTunes Media", before it was "iTunes Music" even if the version of iTunes was exactly the same!). The main issue is that now I have lost almost all files artwork and there is nothing in the "iPhone Selection" playlist that I used to sync music from iTunes to my iPhone!
    First problem now... if I want to sync the iPhone with my Yahoo account iTunes tells me that my iPhone was synced with another account (but in reality is the same Yahoo account) and wants to know if I want to merge the info on my iPhone with the info on "this" account (not sure if it means the "new" Yahoo account or the "old" one) or replace the data on my iPhone withe the info from "this" account (they should also get better in explaining things in English!).
    Also if I want to sync my iPhone apps iTunes tells me that syncing apps will remove all my apps on my iPhone! Why?! In my old iTunes folder I had several sub-folders, including a folder called "Mobile applications", now in the newly installed iTunes I don't see it. Should I just copy the whole folder from my backup to the new iTunes folder? If I choose to "Transfer purchases" this is what I get!!!
    Any ideas why this all happens? Any suggestion to make this restore simple would be much appreciated!
    Thanks!

    Select the ones you want again via the apps tab when your phone is plugged in.

  • ITunes wont detect iPhone 4

    Hey,
    I just got my iPhone in the mail today and unpacked it and plugged it into my computer and it installed a drive as normal and then it showed it was connected to my computer, So I open up iTunes and my iPhone 4 seems to not of been detected by iTunes.
    My computer is calling the device "Apple iPhone, Digital Camera" which I guess shows that my cable is fine and it will connect but its a problem with iTunes?
    I am running Windows 7 Ultimate, is there anything I can try.
    Things I have done:
    Restarted Computer
    Un-installed iPhone driver and re-installed it.
    I am out of options, Hope someone can help.

    I had this problem... you just update the iPhone device driver.
    Go to Device Manager (Start> type "Device Manager" in search field), under Portable Devices (might also be under imaging devices), look for Apple iPhone and right click it. Click to browse online to update the driver software.
    Also make sure Apple Mobile Device and iPod Service are running (Administrative Utilities>Services). If they are, might restart them anyway.

  • ITunes wont detect iPhone 3g3

    I updated iTunes to 10.5 yesterday and am now trying to sync my iPhone 3Gs 16gb.  For some reason iTunes doesnt detect the iPhone at all. I have tried the following:
    - Restarting the mac (Running 10.5.8)
    - Turning phone off and on again
    - Restarting phone by holding home and lock buttons
    - Restarting iTunes (iTunes does lock up when doing this but does work eventually)
    - Force quitting iTunes
    - Pluging into different USBs
    I think that iTunes is the problem because when I plug the phone in it charges. However I updated my iPad with no problems yesterday.
    Any ideas?
    Thanks

    I had this problem... you just update the iPhone device driver.
    Go to Device Manager (Start> type "Device Manager" in search field), under Portable Devices (might also be under imaging devices), look for Apple iPhone and right click it. Click to browse online to update the driver software.
    Also make sure Apple Mobile Device and iPod Service are running (Administrative Utilities>Services). If they are, might restart them anyway.

  • Itunes wont detect iphone 5 and it just keeps vibrating

    im trying to connect my iphone to itunes, and now it says it cant be detected. I synced some songs into it two nights ago,and now it wont work. i've been googling stuff for 2 hours and nothing helps. i've uninstalled and installed itunes, turned off my computer and back on. I've reset my phone like 2 times, and still nothing. When i plug it in, you see the little lightning bolt next to the battery then it disappears, and it just keeps vibrating or beeping. I'm not using an apple usb cord, but that's not the problem because like i mentioned earlier, i used it two nights ago. please help.

    Hey alevsqz!
    I have an article for you here that outlines some troubleshooting steps that I believe will be relevant for resolving this issue:
    iOS: Troubleshooting USB connection
    http://support.apple.com/kb/ts1286
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • Itunes not detecting iphone after updating to ios7 & updating itunes to 11.1.. Can anybody help??

    I have updated my iPhone5 to ios7 & have also updated itunes to the latest version. After the update itunes is not even detecting my iphone.
    I am currently using windows 7 professional. I have also uninstalled & reinstalled itunes multiple times. Even tried restarting apple device servies on my laptop.
    I have tried everything but of no use. Can anyone help me on this??

    Device not detected in iTunes

  • Getting apps from iTunes Library to iPhone after a restore.

    Hello thanks in advance for your answers. I did search the forum but did not find an answer I could work with.
    My iPhone 3GS was acting up and I was told to restore it. Before restoring, I transfered purchases, synced the phone and created a back up.
    *Okay all went well except for one thing:* my apps are in the iTunes Library but NOT on my iPhone. The only apps on my iPhone are the standard apps that come with the iPhone; no apps that I downloaded are on my iPhone. I don't care about any data in the apps as there wasn't much.
    *How do I get the apps from the iTunes Library to my iPhone?*
    Thanks again!

    Select the ones you want again via the apps tab when your phone is plugged in.

  • ITunes wont detect iPhone - Urgent help!!!!!

    Ok heres the deal. Usualy i use iTunes regulary without any problems. But 2 days ago all of a sudden my iTunes wasn able to detect the Iphone, i tried everything, differrent USB plugin, reinstalling iTunes, reinstalling Bonjour but nothing changed. Now there was one interestting thing, when i tried to open the iTunes that day first what appeard on my screen was: "Bonjour service unavalaible". Could that be the problem? If not or yes, i need help urgently! Pls help! thanks
    oh btw i forgott to mention that my comp recognizes it as a cam like it usually does and starts charging it, but only iTunes is making trouble
    I also tried at my neighbours computer and his iTunes recognizes it perfectly, i tried everything, i have up-to-date drivers, matchable iTunes specially for my Win 7, uninstalled every Apple related software and installed iTunes again several times, tried everything i found on google, still no change. Help plssss!!!!!

    I had this problem... you just update the iPhone device driver.
    Go to Device Manager (Start> type "Device Manager" in search field), under Portable Devices (might also be under imaging devices), look for Apple iPhone and right click it. Click to browse online to update the driver software.
    Also make sure Apple Mobile Device and iPod Service are running (Administrative Utilities>Services). If they are, might restart them anyway.

  • [win 8] itunes not detecting iphone in DFU mode for restore/recovery

    Here is the story:
    Had my iphone 6 plus for about a month now. Today I hooked it up to my windows 8 machine and itunes (both fully updated to latest versions).
    Phone was detected fine, so I ran a full sync and backup to my local machine with itunes. No problem its all good.
    Then went to the updates section and it said I had a new one (8.1.2 or whatever I cant remember)
    I ran it, in itunes while the device was connected.
    It downloaded and was going through the install process... then the screen on my phone went to the "connecting to itunes" graphic (with the cord and the itunes app icon). Thats where it sat.
    So now it no longer appeared as a device in itunes either.
    OK... went to the forums.
    1) Tried all the reboots and uninstalls/reinstalls
    2) Tried booting and connecting in "Recovery mode" (default now as all I see is that connecting screen)
    3) Tried booting and connecting in DFU mode
    Neither mode was detecting the device with itunes but I am getting the chimes of connection for windows itself.
    I do see the device in my windows system hardware under "unspecified" as "Apple Mobile Device USB Driver" (and when i view details its model shows either Recovery or DFU mode depending on how I booted the device)
    So here I am... stuck with a phone in either DFU mode OR recovery mode on a botched ios update and itunes wont detect it on windows 8.x
    What can I do ?
    Looking for some creative or outside the box ideas here. I just want a reset and restore of the backup I made on local itunes today.
    If I can get the device back to even a factory reset, I am hoping itunes will detect it properly and can run a restore from it local storage.
    Really stuck and been on this for hours now.

    Hello joeldevil,
    I know you have tried uninstalling and a reinstall of iTunes, but have you checked out the additional troubleshooting steps to check the drivers to make sure that they are installed. There is also a section for what to do when your iPhone is in recovery mode and not seen in iTunes. One more thing you can try is to try your restore in another user. 
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows
    http://support.apple.com/en-us/TS1538
    Regards,
    -Norm G. 

  • After I updated to iOS 7.0.2, my iTunes keeps telling me to restore my iPhone, after I restored it. Can someone tell me what I can do to fix this?

    After I updated to iOS 7.0.2, my iTunes keeps telling me to restore my iPhone, after I restored it. Can someone tell me what I can do to fix this?

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset   >  http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring  >  http://support.apple.com/kb/HT1414
    If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

  • Im having problems with my iPod Touch 2nd gen. It's disabled and tells me to connect to iTunes. But when I do that, iTunes wont detect the iPod.I have put the iPod in USB- mode, and by that I mean I have tried connecting with holding the home button Help?

    It's disabled and tells me to connect to iTunes. But when I do that, iTunes wont detect the iPod.I have put the iPod in USB- mode, and by that I mean I have tried connecting with holding the home button when connecting the USB. Help?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Upgrading to Windows vista means itunes wont detect my ipod?? Help please.

    Recently upgraded to windows Vista. Big whopdeedo.
    But anyway, when I plug my ipod in, windows tries to update drivers for it, but of course failas horribly.
    However, this is having a knock on effect that means itunes wont detect my ipod. So, while my ipod recharges, I cannot sync it. Thus I can't add new songs and what-not.
    Please help.

    Yes my ipod is jailbroken, but this has never proved an issue before.
    Its not just itunes that now wont recognise my ipod, my other software wont either, and they used to work with the jailbroken ipod.
    This all started after i synced a nano, then connected my ipod and a screen came up saying ipod camera connected.
    I click on the camera icon in mycomputer and properties tab then selected take no action in the events tab.
    This hasnt resolved my issue, and the ipod still comes up as a camera in mycomputer, the only difference being im now not prompted to choose a program to view my photos with.
    This is really getting up my nose, as for the second poster, sorry that article was no help at all.
    Please someone help me

Maybe you are looking for

  • MAIL does not open

    I suddenly realised that my mail was closed for no apparent reason and when I tied to open gain it never open back again. I have attempted all this with no positive results: "Firstly, 'Repair Permissions' using Disk Utility, and restart. If Mail cras

  • My playlists do not sync correctly after I sync my iPhone to iTunes.

    I have one playlist that I created on my iPhone with four albums in it. When I synced it to my computer, the playlist on the iPhone only had four songs on it, one from each album. However, when I looked at the playlist on the computer, it had all the

  • Page built with a table does not display well in Internet Explorer.

    In Chrome and Safari it appears correctly (items are left justified in each column) while in Internet Explorer all columns are centered. Website is www.eventpowerli.com and it is the home page where we have the issue. I am new to building websites so

  • Where can I buy original Nokia spare covers for my...

    I've been using the X1-01 for two months now. I'm really enjoying it and I make the most out of it. I would just like to ask if I can purchase additional back covers. And where? I can't see any X1-01 covers available here in Nokia stores here in Mani

  • How do I put an underscore under a letter within an email address?

    One of my customers has an "underscore" in his email address. How to a place an underscore under one letter in an email address?