Itunes wont download because Apple Mobile Support Device cannot be removed

I had an older version of itunes but an update came up. It said in order to download the update i had to uninstall the older version of itunes. I did but once i tried to upload the newer version, the installer said it could not be installed because the "apple mobile device support" could not be removed, i have tried everything and nothing has worked yet? Can anyone help me?

A window pops up and it is titled Windows Installer and it says "the feature you are trying to use is on a network resource that is unavailable. Click ok to try again, or enter an alternate path to a folder containing the installation package 'Apple Mobile Device Support.msi' in the box below.
Perfect information thank you, Slowmotion. With that one it's not a BonJour issue ... rather, the installation configuration information for your existing Apple Mobile Device Support is damaged, and so Windows Installer can't remove it. So we'll have to clear the installation database for AMDS in order for the iTunes install to go through.
Download and install the Windows Installer CleanUp utility from Microsoft:
http://support.microsoft.com/kb/290301
Now run the utility ("Start > All Programs > Windows Install CleanUp"). In the list of programs that appears in CleanUp, select any *Apple Mobile Device Support* entries and click "Remove".
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
Message was edited by: b noir

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