Itunes wont except my new phone
Ive received my new apple iphone today, and have registered the sim card with orange, but when i try to register with itunes ive had all day sorry we cant registered you phone at the moment so havent been able to use phone all day as it still as no service sign on it, anyone else having these problems
If you mean an iPhone 4 then its hardly surprising as the validation servers won;t accept authentication requests until its officially released.... which is tomorrow at some point in time ?
Similar Messages
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my itunes wont pick up my phone so trying to install again but now wont install help!!!!!!!!!, my itunes wont pick up my phone so trying to install again but now wont install help!!!!!!!!!
Hello leeminor,
If your iPhone is not seen in iTunes, please check out this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
If you have already started reinstalling iTunes, may also want to check out this article for the recommended steps to remove and install iTunes correctly.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Thank you for using Apple Support Communities.
Nubz -
.How can I sync my Iph5 to my MacBook to back up on itunes. The MacBook is currently on os x 10.5 and to sync itunes and backup my new phone I am getting a message saying i need 10.6 or later and it won't download.
catherine187As stated in the System Requirements, an iPhone 5 runs iOS 6. In order to sync to a computer you must have OSX 10.6.8 or later and iTunes 11 on the computer. If you can upgrade your MacBook to OSX 10.6.8 (Snow Leopard) you can purchase this version of OSX in the Apple Store. Most intel macs can run at least OSX 10.6.8. If your MacBook is a power pc Mac you are at the end of the supported operating systems and will not be able to upgrade the OSX or sync your iPhone 5.
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i have backed up my iphone 5 and have a 5s I want to set up from that backup file. I have gone through the process once, and when I next connect the new AND the old phone to the mac and open itunes, restore or create new phone comes up not synch?? Tried starting the whole process over once but same result. Seems not to recognise the phone and just synch as it should. Help?
Hello CosK,
The following guide can step you through the process of using a backup of your iPhone 5 to transfer your content to your iPhone 5s.
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Should one or both of your phones fail to appear in iTunes, the following article provides troublesooting steps that can assist.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen -
Hello,
Itunes will not except my new ATM card information. I have used my new card on other sites with no issues. I have called my bank several times....i have been told "nothing is wrong with your card"
I cant figure out what the issue could be.
Any ideas?
HELP! I need new music!!!If it's a debit card then I don' think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined.
If it is a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
How to reset iphone thats locked and top button broken that itunes wont reset because i cant unlock phone??
you make an appointment at the genius bar of your local Apple Store and pay them to get your phone serviced. Then you can restore the replacement phone from your backup.
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I recently had my iphone stolen. I have the phone locked with the 4 digit passcode. I have not wiped the device, so if it's turned on again, it can be found and located. If I buy a new phone, can I restore it just like the old phone? I'm not certain if I have manually "backed up" the device. I've "synced" it recently, but am not sure if it backs it up when you sync it. Point is: Can iTunes restore my phone without having the device or having it previously manually backed up?
First thing done when you sync is an iPhone backup. Follow the directions here:
http://support.apple.com/kb/HT2109 -
Im trying to load a icloud backup and I deleted everything from my new phone but now it wants an apple id password from an old email address. What do I do?
https://iforgot.apple.com/appleid
If you forgot your Apple ID password - Apple Support
Contact Apple for help with Apple ID account security -
I have previously bout about 30-40 apps from the app store. After a recent update to the newest version of iOS (and a reset back to factory standards), i find that i cant put any of the apps from my iTunes library, back onto my phone!? When i try, it says that the apps location cant be found!? I tried going into the app store and in the app section going into 'Purchaces', in the hope that i could just re-install them from there (because i have already paid for them), but in there, it tells me that there are NO apps in my purchaces list!? This is quite concerning because i have spent quite a bit of money on these apps, that now seem to be un-usable?! Ican still put all my music on my phone through iTunes liuke normal, but Podcasts are doing the same thing as the apps?! Can someone please help me, or suggest what to do because im really getting frustrated. I really like my iPhone, but if this is what is going to keep happening, i think ill change to an Android phone. . . . .
Thanks too all the people who responded. . . . (noone)
Got it sorted though. Seems that Apple has issues with multiple apple id's.
Seems i had to somehow remember and use the original id i had when i first bought my 1st iPhone. . . .
Even after that it was extremely hard to get my apps back on my PC.
If anyone else has the same problem. . . .email Apple. Cya. -
Itunes wont open on my phone or desktop, itunes wont open on my phone or desktop
itunes wont open in my iphone 5S or desktop
Hello simplyamazingyu,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
If you go to music > songs > and store does it open?
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Restoring your iOS device
Connect your device to your computer.
Select your iPhone, iPad, or iPod touch when it appears in iTunes. Select the Summary tab, and click the Restore button.
Click Restore.
iTunes may prompt you with a software license agreement. If you click Agree, iTunes will download the iOS software file (.ipsw file) before restoring.
After a restore, the iOS device restarts. You should then see "Slide to set up". Follow the steps in the iOS Setup Assistant.
If needed, restore your device from a previous backup.
Best of luck,
Mario -
HT4623 why is itunes not activating my new phone
i got my phone.
went through the set up.
synced with itunes and it updated my phone ios but still says no service.
What the hey. I cannot figure it out.SIM needs to be tested in a working phone. These have history of failing during Updates/Restores.
You bought iPhone from AT&T ? Right.
What is the model no. of iPhone printed at the back of phone ? Entry under Settings > Carrier Shows: AT&T xx.x
Try toggling Airplane mode under Settings. -
My old iPhone died, so I just got a new one. I am hooking it up to my computer for the first time. The iTunes on my computer doesn't show any devices as being hooked up to the computer when I plug in my iPhone. Yet my iPhone is charging so I know it is connected to the computer. Any suggestions on how to get my iTunes to recognize the new device? Thanks
Make sure that your music is in the format supported by the iPhone. I use either MP3 or AAC.
A friend had the same problem a while back. All his music was in the WMA format and is therefore not playable on the iPhone and would not copy. Once he converted his songs to MP3 they copied to his iPhone without problem. -
itune wont load on my phone
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iPhone forums. When you repost, you'll need to provide more detail about your problem before anyone can offer suggestions.
Regards. -
Unable to move ALL my apps from ITunes Library to my new phone
I just restrored my 4s from an old backup. My Lib has 75 aps but the new phone only pickedup up 44. Aps Syn is enabled. Please help.
Are all your apps compatible with the iPhone--are some iPad only apps?
Have you tried resynching?
Have all your apps been purchased with the same AppleID? -
How do I get my itunes to recognize my new phone
How do I get my Itunes to recognize my new iphone?
Windows doesn't detect iPhone: http://support.apple.com/kb/ts1538
Mac: http://support.apple.com/kb/ts1591
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