Itunes wont install, bonjour is removed.
Hi, I am trying to install the latest version of itunes, I've been trying to do so since last night. Everytime time I go to install it stalls then tells me the old version of Bonjour can not be removed. So I uninstallled Bonjour mannually following tips I got off of here and I still get the same error message. I've tried redownloading the installer, uninstalling itunes, restarting my computer after doing said thing. Could I get some help?
iTunes should install to the system drive, so I'm not sure why or how that could be a problem since that must exist.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
Similar Messages
-
Itunes wont install - trying to remove a corrupt older version
I cant install itunes because it tries to uninstall an old version. I get an error message saying it is looking for a file that no longer exists, which i can no longer find on my computer either. Actually it is looking for itunes.msi which I have searched for all instances on my computer, and it will not accept any of them as the correct file.
I am also unable to unistall the old version from control panel for the same reason.
How can I get itunes to install or how can I remove the old version manually?
Alternatively, how can I trick the new install to not try and remove the old version?
Any thoughts. PLEASE!
Thank you,
NeilActually it is looking for itunes.msi which I have searched for all instances on my computer, and it will not accept any of them as the correct file.
I am also unable to unistall the old version from control panel for the same reason.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
itunes wont install, runtime error R6034 also 'apple mobile device' wont start! help!
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
iTunes wont install. It says "The program can't start because MediaAccessibility.dll is missing from your computer. Try reinstalling the program to fix this problem." I have uninstalled iTunes 5 times and reinstalled it, and nothing has worked. Help!!!!
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99683) -
Hi itunes wont install windows error 2 keep popping up what do i do?
hi itunes wont install windows error 2 keep popping up what do i do?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Itunes wont install properly? please help!!
hello,
iTunes is being very difficult atm! reinstalled the iTunes software and the error message comes 'iTunes wont install properly...'.
I have run a diagnostics test and hoping someone can point in the direction of how to fix it! cannot even connect my iphone device to it.
please help!
thanksFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Itunes wont install on my laptop?
itunes wont install on my windows 7 (64 bit) laptop i have tried about a 100 times and not working
That's a rarer variation on this sort of problem.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Apple Mobile Device Support entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
my icon itunes wont open so i removed it and downloaded it 3 times and it still wont open
Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
-
HELP!! Itunes wont install on Windows 7. I get an error msg. there is a problem with this windows installer package. A program required to install to complete could not be run. Contact your support personnel or package vendor. WHAT NOW?
Ok, Below is what worked for me somewhat.
Okay ... try downloading and saving a copy of the iTunesSetup.exe to your PC from the Apple website:
http://www.apple.com/itunes/download/
Now download a trial version of WinRAR:
http://www.rarlab.com/download.php
Open the iTunesSetup.exe with WinRAR, and try to run the standalone install of Apple Application Support from the AppleApplicationSupport.msi you find in there.
It works now BUT there are still problems. It is not allowing or recognizing my Cd/DVD player and i CANT burn. Looking still for this fix. -
10.5 iTunes wont install on my computer
10.5 iTunes wont install on my computer I have XP with service pack 3, intel 1.6 GHz, and 1.99 GB of RAM (sorry I really have no clue what that all means, i just know/hope it met the requirements to ride this rollercoaster), I do not get any error codes, when i hit run or save on the install wizard, it just vanishes, it does nothing, i followed the advice of the online support stuff i found on apple.com (BIG Mistake) and uninstalled all apple stuff, i still have nothing! so now I have no iTunes, and believe i have lost all my music and pictures... at least on my computer, theyre still on my old iphone please HELP!!!
First see:
Trouble installing iTunes or QuickTime for Windows
Next post in the iTunes forum -
I have had my ipod for almost two monthes and haven't been able to put one song onto my ipod because itunes wont install. I've downloaded from the site, tried it with the cd, everything. Everything I try never works because and error code comes up saying i don't have suffiecient access to a specific key. I have Windows XP and this is so bad i've even contemplated buying and apple comp. PLease HELP!!!
Almost all the iTunes experts post in the iTunes forum not here.
If you repost this in the iTunes for Windows/installation forum (which is the correct forum for this query), you'll get the benefit of their expert advice. -
Itunes wont install ,could not access network location %appdata% error?
itunes wont install ,could not access network location %appdata% error?
Let's try the following user tip with that one:
"Could not access network location %APPDATA%" install errors -
I had to upgrade my itunes because I got an iphone 5s so i deleted the old itunes and tried to reinstall the new itunes and it wont install because it says the network resourse im trying to use is unavailable and that i need to choose a different location or path for the new itunes to verify i can use the path where it was going to go. My internet connection is fine and working properly. I dont have the old version of itunes because i tried to unistall it but it didnt completely uninstall from my computer but i still cannot open the old verison of itunes. I just want to get some version of itunes back so i dont lose all my itunes stuff. Any suggestions?
it wont install because it says the network resourse im trying to use is unavailable
Which particular .msi file (or files) does the message (or messages) go on to say cannot be found? (Several different .msi files might be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.) -
Help!
Hi HelpAimee!
It sounds like you may need to uninstall your version of iTunes and then reinstall the newest version:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
There are certain components of iTunes that need to be uninstalled in order, so make sure you follow the uninstall steps in the above article. You can then visit the following link to get the latest version of iTunes and install it:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
ITunes wont install on Windows 2000
i have been trying to get iTunes to install on my computer for a few weeks now and have not been able too. I took my computer to Best Buy to have them install it and they said that the reason it wont install is because i have alot of spyware and virus, they wanted to charge me $80 to get rid of them so i told them thanks but no thanks.
I was hoping that someone out there can tell me which spyware or virus is blocking the installtion of iTunes and how i can get rid of it, i downloaded spybot and updated my norton but i still cant get iTunes to load please someone help me find and destory the programs so i can get iTunes loaded!!!
Thanks
Goodyhiya!
updated my norton but i still cant get iTunes to load
is that Norton Internet Security 2005? are you getting absolutely no error messages whatsoever when you try to launch your itunes?
if so, let's also try giving the trusty Lorraine M technique a whirl:
Lorraine M: NIS/itunes problem rectified
love, b
Maybe you are looking for
-
IPhone not showing in iTunes on Mac Pro, and BLOWS keyboard on two Macs!
I have an extremely annoying issue since I upgraded my original iPhone to 2.0 and 2.1: - I've got an iPhone (8GB, first gen) with 2.1 firmware - Mac Pro early 2008 - Aluminium Keyboard (standard) - iTunes 8 Whenever I attach my iPhone, the keyboard g
-
Hi, I have a new Envy DV7-7205 which has 2TB storage with 32GB HDD Cache (or mSata, not really sure how it's implemented). I need to return the laptop as it's faulty but I would like to startup on the replacement exactly where I left off. Are there a
-
I am using a Samsung TV as a 2nd monitor connected with HDMI, and my sound will output ONLY through the television even though I have an external device (Apogee Quartet) selected in sound preferences. Any tips? I am using a mid 2014 13inch Macbook
-
Can we join external Excel file with data to an existing report in BIP
Hi, I have created a report in BIP and the output being previewed is in Excel. ex : i'm trying to get emp_id , emp_name, emp_Address from a datasource called "EMPLOYEE_DEV". Now i have an external excel file (which has data) containg emp_job_title, e
-
7.5 install hanging at Checking Server Components
hi all, I am installing BPC 7.5 on Windows Server 2008, and the install hangs at the Checking Server Components section. We are utilizing SQL server and Reporting Services on another server. Any ideas?