ITunes wont install on Windows 2000

i have been trying to get iTunes to install on my computer for a few weeks now and have not been able too. I took my computer to Best Buy to have them install it and they said that the reason it wont install is because i have alot of spyware and virus, they wanted to charge me $80 to get rid of them so i told them thanks but no thanks.
I was hoping that someone out there can tell me which spyware or virus is blocking the installtion of iTunes and how i can get rid of it, i downloaded spybot and updated my norton but i still cant get iTunes to load please someone help me find and destory the programs so i can get iTunes loaded!!!
Thanks
Goody

hiya!
updated my norton but i still cant get iTunes to load
is that Norton Internet Security 2005? are you getting absolutely no error messages whatsoever when you try to launch your itunes?
if so, let's also try giving the trusty Lorraine M technique a whirl:
Lorraine M: NIS/itunes problem rectified
love, b

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