Itunes wont let me report a problem with multiple songs

i wanted to buy ariana grandes old album but it wouldnt let me so i bought some of the songs because i thought i could complete the album but when i went back later it told me that if i bought the album i would have to buy the other songs i already had again and i didnt want duplicates and when i went to report a problem it wouldnt let me refund. please help i just want to buy her album once.

Your first priority should be to change your password, since someone else has access to your account to download these items. You can go to http://iforgot.apple.com to change it. The link for iTunes Support is http://apple.com/support/itunes/contact/. Select the nature of your query and fill out the form, then you should see the email link.

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ITunes not letting me report a problem

I accidentally bought The Office Season 4 twice, because my internet connection kept coming and going. The first time I clicked "Buy Season" the internet failed trying to process it, which led me to believe that the purchase did not go through. So that means that I was charged $60 for duplicates of the same exact thing.
And now when I go to report it, I choose "I inadvertently purchased this TV Episode", and I have the above paragraph in the comment box. And when I click Submit, it says "You did not complete the form. Please enter your reason." then there's an arrow pointing where "I inadver... TV Episode" is. Well I just don't know what else to do, or where else to go.
If you can help in any way, please do.
Thanks

That is correct; phone support for the iTunes Store is indeed nonexistent, and has never existed. My guess is that due to cost considerations is probably never will exist; few download stores can justify the expense. The web form is the best route, and can be used multiple times unlike the "report a problem" link from within iTunes.
Presuming you've already tried the "check for available downloads" command, I'd suggest you submit your problem again via the web form. The iTunes Store is probably swamped due to the release of the iPhone 4 and iOS4 so it may take longer than usual to get a response. Make sure, of course, that no spam filters are blocking any email from Apple.
Regards.

HT1491 I did not purchase, and it wont let me report a problem.

I can not report a aproblem. I did not purchase wheres my head.

Your first priority should be to change your password, since someone else has access to your account to download these items. You can go to http://iforgot.apple.com to change it. The link for iTunes Support is http://apple.com/support/itunes/contact/. Select the nature of your query and fill out the form, then you should see the email link.

My iTunes says that there is a problem with my ipod and i have to restore it, but i bought songs on my itunes on my ipod not on the itunes on the computer so i have not transfered purchases and now it wont let me how doi restore without losingmy newsongs

So my itunes says that there is a problem with my itunes and i have to restore it but i have purchased ne songs through itunes on my ipod not through the computer so of course i would have to transfer purchases on my ipod to the computer before i restore it so it does not delete everyting and then i cant back them up. So i went to transfer purchases and It wouldent let me. So how do i transfer my purchases before i restore my ipod so i can back it uup so i dont lose everything. Thanks

There is a backup plan after doing the Restore. Read this.

HT1933 Tried iTunes Store directive for reporting a problem. Got an ERROR message every time. Stuck with a NY Times app that won't recognize my subscription.

Tried iTunes Store directive for reporting a problem. Got an ERROR message every time. Stuck with a NY Times app that won't recognize my subscription.called Apple and was told by an automated message to...use the ITunes Store directive.
Can someone point me in the right direction.

Hello atransient,
Thanks for the question, that definitely sounds frustrating to encounter errors at the most important times.
Let's see if the online Report a Problem works any better for you:
http://reportaproblem.apple.com
Thanks,
Matt M.

Why Can't I Report a Problem with my iTunes Purchases?

When I go to my Purchase History and click Report a Problem with a purchase it does not take me to the right page. It takes me to this page: http://www.apple.com/support/itunes/ I do this on my pc and I follow these steps:http://support.apple.com/kb/HT1933 Still does the same thing.
Can I get some help please?

Click Support at the top of this page, then click the link under Contact Us.

My itune wont let me open my account..

My itune wont let me open my account...
my itouch say "cannot connect ot itunes store"
so i tried my pc and it says "We're sorry. We cannot complete your request on the itunes store at this time"
Can someone please help?
I also Run Diagnostics and its says there's nothing wrong....
it there something wrong on my itune?

I'm having the same problem on my iPhone 4 and on iTunes 10.3 for Windows. It just began today; I've been purchasing content (music and apps) on the store via my phone and PC for months without problems. I can view products on the Store, but when I try to purchase something or view my account details and subsequently enter my password, I'm told either 'Cannot connect to the iTunes Store' (on my iPhone) or 'We're sorry, we cannot complete your request on the iTunes Store at this time. Please try again later.' (on iTunes for Windows).
After speaking to someone on 133 MAC, I've ruled out my internet connection - I have perfect connectivity to other services on my laptop and phones using Wifi and on my phone using 3G, but the problem remains - and my password: I've reset it to something else, but now I can't sign into my account on my phone at all. I can, however, sign into it on the web at My Apple ID.
iTunes for Windows diagnostics indicates no problems with network connectivity and a successful connection to the iTunes store. Here are the diagnostics results:
Microsoft Windows 7 x64 Business Edition (Build 7600)
Hewlett-Packard HP TouchSmart tm2 Notebook PC
iTunes 10.3.1.55
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0038A8100A5CB6E8
Current user is not an administrator.
The current local date and time is 2011-06-24 18:08:16.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Mobility Radeon HD 4550
ATI Technologies Inc., Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.3.1.55 (x64) is currently running.
iTunesHelper 10.3.1.55 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {A062DDD8-E157-4749-8B66-A204B2DDE260}
Description:          Microsoft Virtual WiFi Miniport Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 11:00:00 1970
Lease Expires:          Thu Jan 01 11:00:00 1970
DNS Servers:
Adapter Name:          {01D95939-34F3-47C0-BF58-022130495B42}
Description:          Broadcom 43225 802.11b/g/n
IP Address:          10.0.0.14
Subnet Mask:          255.255.255.0
Default Gateway:          10.0.0.138
DHCP Enabled:          Yes
DHCP Server:          10.0.0.138
Lease Obtained:          Fri Jun 24 17:34:35 2011
Lease Expires:          Fri Jul 01 17:34:35 2011
DNS Servers:          10.0.0.138
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
SSL 3.0 Support:          Enabled
TLS 1.0 Support:          Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-06-24 17:59:13.
EDIT: interestingly, I checked the Windows Firewall and iTunes actually is added as an exception. I'm not sure that this is relevent, given the fact that it's a device-independent problem and nothing has changed with my network setup recently, but it's worth noting.

New Version Of iTunes Wont let me use "multiple speakers" thru airtunes...

The New Version Of iTunes Wont let me use "multiple speakers" thru airtunes with airport express.
I have used airport express to play music while simultaneously playing it thru my computer speakers, but the new version of iTunes wont let me select "Multiple Speakers" from the menu at the bottom of the window

There doesn't seem to be a link to this firmware update, can you repost it? I'm having the same problem.
Thanks
J

HT2075 Why won't it let my report a problem on a in-app purchase?

My 4 year old purchased an in-app during a game, for $99.99. I tried to contact iTunes but all I got was an email that I should report a problem with the purchase, but it will not let me. I try but when I push on it, it won't do anything. Can someone help me..... I understand that all sales are final, but I did not authorize this transaction and with times like these, I would really like a refund, because I have no need for 5200 gold pieces in Deer Hunter Reloaded, lol!

In my experience you will not get any meaningful response (i.e. other than boilerplate) via email. I called this number for apple last week - 800-275-2273 - which incidentally I did NOT get from the apple website but from Slate.com - and got right through to someone who helped me with my problem. I never make any purchases from apple that are not absoultely necessary anymore, for example music I get from amazon.com, whose downloads actually work and who has a respnove tech support dept.

My itunes wont let me put music onto my iphone

My itunes wont let me put music onto my iphone or take music off. Everytime I go to sync it it says I dont have enough space but I clearly have more than enough space left. I also am trying to take music off of my iphone so I can put new music on but everytime this box pops up and I really dont know what to do.

I think you have misunderstood the message you see.
The message states that you need an additional 1.93GB as well as the 3.93GB shown in the capacity bar. So it requires a total of 5.86GB.
There are a couple of things you can try:
Click on the OK button (in that message) and then deselect the media that you wish to remove. Once you have un-ticked the Playlists, or albums or whatever, click on the Sync button again to allow iTunes to Sync. It will then remove the un-ticked items, leaving space to add the 5.86GB that you are trying to add. If you continue to see the same message, but with a smaller additional amount required, then you have not deselected enough items.
Check how much space is being used by the "Other" category (shown in the capacity bar). While there will always be a small amount of Other on an iPod, anything over 1GB is probably not correct. Usually, a Sync will sort this out. If it doesn't then you may have to perform a Restore procedure, but I suggest you use that only as a last resort.

I needed to reset my iPod touch because my pass code was changed and I didn't know what it was, but now iTunes wont let me restore it what do I do?

Please help me!! I needed to reset my iPod touch because my pass code was changed and I didn't know what it was, but now iTunes wont let me restore it what do I do?

You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock

HT4539 how to report a problem with a purchase

how to report a problem with a purchase

What type of problem ? If you've been over-charged then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If the item doesn't work, then depending upon the item type (app, ibook, music etc) then you might be able to re-download it via the Purchased tab in the App Store or iTunes store app : re-downloading . Music, films and tv shows can't be re-downloaded in all countries. If it's an app then you should also try contacting the app's developer before using the 'report a problem'
If you aren't in a country where you can re-download the item or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that item and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Why in the world is it that everytime I attempt to report a problem with The TV Show "The Walking Dead Season 2 episode 1" I tunes redirects me to their main page..***.. I just want to watch this show. I'm deployed

Why in the world is it that everytime I attempt to report a problem with The TV Show "The Walking Dead Season 2 episode 1" Itunes redirects me to their main page..**

I have recently started having this problem in PSE8. The Adobe workaround
did work, but I don't fancy having to re register each time I use it.
What I have discovered is that it's nothing to do with the image metadata as it occurs before any image is opened.
It SEEMS to only occur if you use file/open with to open an image in the editor - IE start PSE with that command.
If you close elements down, and start it using programs/PSE/Elements (or your desktop shortcut) - the panorama feature magically works.
Each time I've opened the editor 'automatically' using image/open with, it seems to create the problem.
Hope this helps

"Reporting a problem" doesn't let you report a problem

I go to my account, click purchase history, click report a problem, click report a problem next to the billing item that is the problem and end up at the iTunes general support page. From there I try to find a contact us. I do but it takes me to a series of drop downs that never ends in an actual email message to anyone. Just help articles.
If you're running a store you need to provide a simple way to query billing and resolve billing issues. This isn't it.
How can I report my problem???

Thank you Atomic Al. I did eventually get to the email so good on you! But does Apple really think this is a better system? It certainly isn't express. Nor is it easy as I now go through countless screens to "report a problem" with itunes billing. It used to take a couple clicks.
Thanks again

HT1911 iTunes wont let me sign in ... Please help !

iTunes wont let me sign in to purchase ringtones and songs

Create a new account following these instructions. You have to use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

Itunes wont let me report a problem with multiple songs

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