ITunes wont let update song info AND creates duplicates of song files

When I click "Get Info" some of my song information is grey and won't let me update or change song names, artist names or add artwork. It says the encoding is unknown, but some of it's come straight off a cd!
Also, does anyones iTunes, duplicate songs? I keep getting two files of each song, and I have no idea why.

This can also happen if they are WAV files, as WAV files don't support ID3 tags (i.e. song information tags).
EDIT: On second thought, I think WAV files can have ID3 information, but they don't support artwork. Nevermind.
Message was edited by: BehnRocker

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Follow the instructions to the letter here > iPhone and iPod touch: Unable to update or restore

When playing songs in iTunes playlist, How do you keep the next song from jumping to next song? I am working on song list updating other tracks info and then the next song starts and I lose my spot in song list?

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I had a similar problem: I wanted to synch my playlist to my iphone. I like to have my playlist sorted by genre. But under each genre, albums are not sorted by the track numbers. This is a problem, especially when I am listening to club mixes when the DJ smoothly transitions from 1 track sequentially to the next one. Under the properties of each audio file, the Track Numbers and Disc Numbers are already there.
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I want to add multiples of the same song from different playlists to my ipod but iTunes wont let me. How can I override this so that I get the songs I want on my ipod?

You can sync those different playlists to the iPod, and the song appears on each playlist. However, the song is stored on the iPod once. What is the practical reason for wanting to store the same song file multiple times (and waste storage space) on the iPod?

I tried downloading a free app and it asked for my billing information and when i entered it, it says that there was a billing problem with a previoud purchase and i have to update it. I keep updating it and it wont let me verify it and i cant get apps

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From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
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Microsoft Windows 7 x64 Business Edition (Build 7600)
Hewlett-Packard HP TouchSmart tm2 Notebook PC
iTunes 10.3.1.55
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0038A8100A5CB6E8
Current user is not an administrator.
The current local date and time is 2011-06-24 18:08:16.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Mobility Radeon HD 4550
ATI Technologies Inc., Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.3.1.55 (x64) is currently running.
iTunesHelper 10.3.1.55 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {A062DDD8-E157-4749-8B66-A204B2DDE260}
Description:          Microsoft Virtual WiFi Miniport Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 11:00:00 1970
Lease Expires:          Thu Jan 01 11:00:00 1970
DNS Servers:
Adapter Name:          {01D95939-34F3-47C0-BF58-022130495B42}
Description:          Broadcom 43225 802.11b/g/n
IP Address:          10.0.0.14
Subnet Mask:          255.255.255.0
Default Gateway:          10.0.0.138
DHCP Enabled:          Yes
DHCP Server:          10.0.0.138
Lease Obtained:          Fri Jun 24 17:34:35 2011
Lease Expires:          Fri Jul 01 17:34:35 2011
DNS Servers:          10.0.0.138
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
SSL 3.0 Support:          Enabled
TLS 1.0 Support:          Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
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ITunes wont let update song info AND creates duplicates of song files

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