Itunes wont load new movies

like it says itunes wont add/load new movies i have to the libary

Are they in the right format?
Right click a video and go to convert selection for iPod. Does it convert?
Or, are the videos not going into iTunes? For videos to be imported, they have to be in a quicktime-compatible format. Right click a video and go to properties. What is the file type?
btabz

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