ITunes wont open at all since incomplete update
Tried to install latest update and rec'd an error code. Ever since then (2 days ago) itunes wont open at all. I tried to install again via the Apple website.. Still wont open. Should I uninstall and reinstall? Will my library remain stored?
Try the following:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch
Similar Messages
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itunes wont open at all, error message : quicktime was not found .... please reinstall ... i did that but no luck this only seems to have happened since the 10.4 update, im on windows 7 ..
Can you start QuickTime on your computer?
You'll probably have to search for the Windows Installer Cleanup Utility and use it to remove QuickTime Player and iTunes. Then download and install the iTunes again. -
help i have updated my ipod touch to 4.3.3 and itunes to 10.3 and now it wont open on my pc i can access apps but no music as it cant sync help! itunes wont open at all or reconise the ipod
Try to remove all Apple related software and then reinstall iTunes Removing iTunes, QuickTime, and other software components for Windows Vista
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== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16Hello everyone.
Hopefully this support article is what you need:
https://support.mozilla.com/en-US/kb/Firefox+will+not+start
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If you want support for one of your add-ons, you'll need to contact its author. -
hi, for the last 3 hours i ve been trying to install and update itunes to the lates update....before my itunes would open just like i want it to and ever since i tried updateing to the new software my itunes wont open i get a code 2324....i realy dont want to have to put itunes on a diferent computer....please help on what to do to fix this and get my library back cause it wont open....please desperately need help
Laura BrownThe first step is to try this Microsoft fixit:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
If that doesn't work we will have to try something more complicated. It is a could not open file error message from the installer. -
Itunes wont open at all and its not responding
okay hi im new to the this but ive been using itunes forever...uhm i kno there has been alot of topics relating to this but i have read everything and it didnt help,.. uhm i tried to install the microsoft cleining thing and i did but i cant find the icon to open it.... well i need some help itunes wont even open up at all and i need to fix it b4 christmas cuzz thats when i get my ipod well plz help thanxs
-Dannydanny,
it was a little hard to read your post due to your grammar, but I need some more info on you in order to help.
First off, I need to know which Windows OS you are running? What antivirus and firewall programs are you running? Is iTunes and/or Quicktime installed on your PC?
Have you gone to Windows Website to download and install any new updates recently?
Post back and let me know -
I have a windows vista and my itunes store wasnt opening due to something with my network? I checked my network and it was fine. So I downloded the newest version and it opened at first but the problem still continued. Now its not opening at all. Help??
You will have to remove all Apple programs associated with iTunes:
i iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support (iTunes 9 or later)
Make sure everything that is by Apple is removed including Safari. You can sort by "Publisher", when you uninstall programs. Make sure you have at least one other web browser (like Firefox or Internet Explorer) before removing Safari. That way you can go back to the Apple web site and redownload iTunes later.
Reboot the computer then reinstall iTunes. Everything should work normally. -
ITUNES WONT OPEN AT ALL - PLEASE HELP!
Can someone please help me! I downloaded itunes 6 about a week ago, its been working fine up until last night. Everytime I go to open itunes I get the annoying error message - 'itunes has encountered a problem and needs to close'.
I have tried re-installing itunes and quick time, I have tried recreating my library, still doesnt work.
I think it may be something to do with quicktime, as when I click on it on my desktop I get an error message and it wont open. Also when I go to the quicktime page on apple.com I get a message saying about a plugin wasnt initialized. Quicktime isnt in my add/remove programs list either. I have tried installing the QuickTime standalone download, its almost does it then I get error message come up saying something like DLL Function Call Crashed!
I would really appreciate it if someone has any help on this as Apple couldnt care less!Go here. Da Gopha, "iTfW: stepwise clean uninstallation of iTunes", 09:51am Apr 5, 2005 CDT and do a stepwise clean uninstallation of iTunes. That might help. Sometimes extra hidden files can muck up an installation.
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Can't import homeshare music onto laptop,updated operating system now Itunes wont open at all.
I have an older desktop where the majority of our itunes library is. I have been using a new laptop where I have downloaded new music to our same itunes account. Today I turned the desktop on and turned on HOME Sharing in itunes, where the music did show up on my laptop. I clicked to select all songs but the import button was not highlighted and would not allow me to click it. So I decided to update the operating system to the most current on my desktop, since it has not been used/updated for over a year. Now Itunes will not even open when I click on it, it just bounces up and down and stops. I updated the flash player and that did not help. Now I cant open ITUNES and homeshare dissapeared on my laptop. My ultimate goal would be to get all the music for itunes off the desktop and on my laptop Can anyone please help me?
Do you get an error message when you try to open iTunes? If so, what does it say? (Precise text, please.)
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could you give me a hand? i downloaded the latest update for i tunes, and now im facked. i cannot open itunes. ive deleted and uploaded the new one as it says to in the 'support' section, all to no avail.
Do you get an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)
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A while back my HDD crashed so I got a new one. Now when you go to open itunes nothing at all happens. It's like it doesn exist. Several times I have went through every itune/ipod file i can find and trashed them and reinstall itunes but nothing diff happens...
Any ideas?All it does is blink a window that looks to be like a certificate prompting me to accept or decline, but it dissapears before i get the chance to click on it.
pandie, do you see similar behavior if you try to launch your QuickTime? (a quick "flash" of a screen and then nothing, with no error messages whatsoever?)
if so, check your PC for a Qoologic adware infestation. the free trial version of Ewido has been catching and killing that for most folks:
ewido anti-malware download -
I am unsure what happened to it, it started doing this yesterday but worked the day before. i tried to reinstall itunes and it didnt work doing it that way either. any help would be extremely helpful, i would like to add new music to my ipod.
Refer to this article to delete SC files:
iTunes for Windows in Windows XP or Windows 2000 doesn't open after upgrading
http://support.apple.com/kb/TS1776
iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
http://support.apple.com/kb/TS2363
Then proceed to repair your QuickTime on Control Panel>Add n Remove Programs(XP) or Programs n Features(Win7/Vista)>highlight QuickTime, click CHANGE button, then REPAIR. -
Itunes wont open when iphone connected to mac, please help?!
i updated my iphone 4s and tried connecting it to my mac but itunes wont open at all, so i updated mac software as well as itunes, and itunes still won't open up when i connect my phone.
P.S. iv'e already tried taking the USB cord out and plugging it back in twice already... still wont open.Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting. -
Itunes wont open windows 7 tried everything online
hi
my itunes wont open at all on windows 7 it worked at first but now not at all.
i have tried every fix i can find online and nothing.
-checked if it was user
-checked quicktime
-tried opening in safe mode
-uninstalled several times
-checked roaming files
nothing? any help would be greatly appreciated!For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
ITunes wont load at all, BEX error?
Hiya, Not sure whats happened but my iTunes wont open at all. I am getting this error
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.5.2.11
Application Timestamp: 4ee0844d
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4e13b9ba
Exception Offset: 62cf1040
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I did notice a previous thread and looked in the sysWOW64 folder and there are no Quicktime folders in there so not sure if thats right or not :/Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 0.0.0.0
Interesting. I think an iTunes version 10.5.x ought to be able to launch without having a QuickTime.qts on the system. So the problem report might be lying to us in this instance.
It might be best to swing into general principles mode and try working through the following document:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
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