Itunes wont open - Beging for Help ...
HI
i recently buoght an ipod video and i was so happy
but then the itunes problems came up
at the begining it works but after i restart my comupter
i duble click the itunes
the hourglass shows for a second or 2 and nothing
no error message and no nothing
i dont have NIS and checked for Pinfi files
and also did everything that the support says
plZ help
Hi there,
New user to discussion forums.
Are you able to help?
I have checked out the iTunes.exe in Task Manager, and yes it disappears from the Processes view in Task Manger when I close the frozen application (by 'right clicking and closing' on the minimized iTunes tab at the bottom of my screen). I do not appear to have QuickTime installed now, also.
Also when open iTunes I get a 'Warning! The registry settings used by iTunes drivers for improting and burning CDs and DVDs are missing. This can happen as a result of installing other cds burning software. Please re-install iTunes' message, which needs to be 'OK'd'. After a slight pause iTunes opens but immediately freezes. JAY
I am having a similar problem. A few days back I was asked to upgrade my version of iTunes. Since then it won't open correctly, and when it finally decides to open it freezes on my PC. I am then unable to close the application using the close option on iTunes. I need to close it via my Task Manager. I noticed the iTunes download includes a QuickTime download at the same time. I cannot open QuickTime due to a 'Buffer overun'. I am so confused and have no idea what to do. I have lost count of the amount of times I have uninstall iTunes and then re-install it. I have noticed I do not seem to be able to uninstall QuickTime using the uninstall option. CAN ANYBODY ADVISE PLEASE? I have a PC and use Windows XP Home Edition.
Similar Messages
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Itunes wont open - tried everything, help!
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+Hi People, thanks for your help. I had the same problem. After being prompted to update to iTunes Ver. 9.1 I went ahead and let it automatically update and install iTunes and Quicktime. After updating to Ver. 9.1, iTunes would not open or run on my Windows XP system. It would show up in "processes" as a running program but would not show up on my screen.+
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++Here's what you need to do. After reinstalling iTunes, Navigate to the Program Files\ Bonjour+ folder and rename this folder Bounjour.Old. Restart the computer. Bounjour service should not now show up as a service in Administrative Tools\Services. DELETE the Bonjour.old folder. THEN go to Control Panel - Remove Programs and REMOVE Bounjour. It will now uninstall sucessfully.+
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MY ITUNES WONT OPEN UP PLEASE HELP ME!!!!!!
I HAVEN'T BEEN ABLE TO USE MY IPOD TOUCH FOR OVER A MONTH NOW I TRIED UNISTALLING AND REINSTALLING ITUNES AND QUICK TIME AND REPAIRING IT BUT DOESN'T WORK EVERYTIME I CLICK ON THE ITUNES ICON IT TURNS INTO A PAGE WITH 3 LITTLE ICONS ON IT AND IT WON'T OPEN UP PLEASE HELP ANYBODY I WOULD REALLY APPRECIATE IT THANKS LET ME KNOW SOMETHING
I have a similar problem. My itunes won't open unless I click on it multiple times. If I do get it open and I sync my ipod it freezes the entire program. I've tried reloading the program which doesnt work. A friend of mine in Guam is having the same problem. If I get any answers I'll pass them on. Sorry that I can't help you but at least there are others with the same problem
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Itunes wont open! please help me
i logged into itunes about a week ago and it asked me to upgrade so i agreed after the installation i had to restart my computer so i did, from then on itunes just will not open sometimes i get an error message and sometimes not, i have tried everything the website said and i have uninstalled everything and reinstalled it all prob 5 or 6 times. i called in to apple support and the guy said he didnt know what to do and so i should email for support so i did that, i explained all my problems and it said i would get a response within 72 hours, this was over a week ago and still i have no response. im using windows xp if anyone has any suggestions they would be greatly appreciated. thanks so much
Windows XPHey there,
So, Tell me, Do you see iTunes and Quicktime in your processes tab? (hit CTRL ALT DEL) Which Service Pack of XP do you have? Which firewall and antivirus are you running on your PC?
At this point, uninstalling and reinstalling iTunes is just an exercise for the fingers and makes a mess of your computer. So, post back with the answers and we will go from there.
Rachyl -
My itunes wont open...Help.!!
everytime i tried to open it, it says the itunes library file cannot be found or created. The default location for this is in the "itunes" folder in the "music" folder. what do i do.??
Jayy.Frayy wrote:
everytime i tried to open it, it says the itunes library file cannot be found or created. The default location for this is in the "itunes" folder in the "music" folder. what do i do.??
Let's try this first. Hold down the Shift key while you try to launch iTunes. You should eventually see the following dialog:
Click "Choose library". Browse to inside the following location (depending on what operating system you're running):
Operating System
Default location of iTunes library
Microsoft Windows XP
\Documents and Settings\[your username]\My Documents\My Music\iTunes\
Microsoft Windows Vista
\Users\[your username]\Music\iTunes\
Microsoft Windows 7
\Users\[your username]\My Music\iTunes\
... and open the iTunes library you find in there. -
My itunes wont open. Please help!
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What happens when you manually start iTunes after your iPod is plugged in?
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It is likely a hardware failure
http://support.apple.com/kb/TS3694?viewlocale=en_US#error1 -
Itunes wont open and when re-installed received this msg: Service Apple mob device failed to start. You have insufficent privileges to start system svc. Help?
Download Itunes from Apple.com, not from within Itunes.
Redo the install, following the below procedure. However, when you re-install Itunes, right click and run the install as administrator. For Win 7, you have to hold down the cntrl and shift keys when you right click and then "run as administrator" will be an option.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Vista, Win 7 & later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes -
Can anyone help? itunes wont open and i need music!
hello im new to this so excuse me if im rambling.
Ive recently updated software when turning on my mac when it offered it automatically and now my itunes wont open. A box comes up saying " the application itunes quit unexpectedly. other applications are not affected. click reopen to open the application again" blah blah...
And of course it wont open if i repeatedly try.
Can any of you lot tell me what i can do to rectify this and save me a whopping £35.00 that apple isists on getting if you want any help from them via the old phone!
Thanku thanku thanku if u can shed some light on this for me!
emac Mac OS X (10.4.8)You did not indicate the name(s) of the automatic Software Update. Was it just an iTunes update?
Run the Repair Permissions (Applications/Utilities/Disk Utility) then Restart your computer. Relaunch iTunes.
If iTunes fails to open, disconnect any Firewire/USB peripherals (except Mouse) and reinstall that same version from the Apple Downloads Website, then repeat the above Repair and Restart.
DIXIE
15"iMacG4/800/60GHD/768MB-12PB/867/60GHD/1.12GB-G3/400/1GB Mac OS X (10.3.9) AE network -
Itunes wont open. itunes has stopped working message Please help!!
I had itune 10.1 working just normal, and suddenly it wont open.
even before that, 1st problem i had was with Quick time, i couldnt uninstall it, kept saying newer version of Quick time installed..or something like that. and i figured out to install itunes without unstalling quick time. (thanks to Google) and was working fine for a month, and suddenly, now iTune wont open. I tried unstalling it, and reinstalled... that's pretty much i can do now!! still no hope!! (btw, I use Vista, 32bit!) Please help me... here's what Problem report shows..
" stopped working"
Problem Event Name:
BEX
Application Name:
iTunes.exe
Application Version:
10.6.1.7
Application Timestamp:
4f71aced
Fault Module Name:
cryptdlg.dll_unloaded
Fault Module Version:
0.0.0.0
Fault Module Timestamp:
4549bd25
Exception Offset:
69431040
Exception Code:
c0000005
Exception Data:
00000008
OS Version:
6.0.6002.2.2.0.768.3
Locale ID:
1033
Additional Information 1:
fd00
Additional Information 2:
ea6f5fe8924aaa756324d57f87834160
Additional Information 3:
fd00
Additional Information 4:
ea6f5fe8924aaa756324d57f87834160
and another report: "stopped responding and was closed"
Description
A problem caused this program to stop interacting with Windows.
Problem signature
Problem Event Name: AppHangB1
Application Name: iTunes.exe
Application Version: 10.5.0.142
Application Timestamp: 4e9243f2
Hang Signature: 6a2d
Hang Type: 2048
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 579344e9ab62a3902d6e00f558f404ca
Additional Hang Signature 2: 1748
Additional Hang Signature 3: 8fb4784d6c7db48473361b5a4e821ea6
Additional Hang Signature 4: 6a2d
Additional Hang Signature 5: 579344e9ab62a3902d6e00f558f404ca
Additional Hang Signature 6: 1748
Additional Hang Signature 7: 8fb4784d6c7db48473361b5a4e821ea6
PLEASE HELP ME..... MUCHO GRASSYASS!Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting. -
Itunes wont open need help backing up music on external hard drive
My itunes wont open after upgraded to 8 , ive uninstalled and reinstalled itunes and quicktime and still wont work. i found a topic to possibly help me but i dont know how to tranfer my music to an external disk drive without being able to open itunes. i am getting so frustrated. please help
A usb hard drive that Windows sees doesn't need software for a simple back up.
Format the hard drive Disk Management, if it doesn't come already formatted, and then drag and drop the iTunes folder and whatever other data you want to back up to it.
What you're describing doesn't sound like something iTunes did. If you're having general install troubles you have another problem with your system and it's time for a little troubleshooting to find out what's really going on. -
hi, for the last 3 hours i ve been trying to install and update itunes to the lates update....before my itunes would open just like i want it to and ever since i tried updateing to the new software my itunes wont open i get a code 2324....i realy dont want to have to put itunes on a diferent computer....please help on what to do to fix this and get my library back cause it wont open....please desperately need help
Laura BrownThe first step is to try this Microsoft fixit:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
If that doesn't work we will have to try something more complicated. It is a could not open file error message from the installer. -
help itunes wont open i tried trooubleshooting and it says its incompatible
bmr1296 wrote:
i have to answer my security question which i forgot, what do i do?
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
help i have updated my ipod touch to 4.3.3 and itunes to 10.3 and now it wont open on my pc i can access apps but no music as it cant sync help! itunes wont open at all or reconise the ipod
Try to remove all Apple related software and then reinstall iTunes Removing iTunes, QuickTime, and other software components for Windows Vista
-
My itunes wont open! but my quicktime player works fine! help please
my itunes wont opena dn ive been told that if my quick time does not open then people have solutions but what should i do if my quicktime opens fine its just my itunes that wont work??
pleas help me i appreciate ithi ho!
well i did what u suggested and the itunes only stayed there for about 10 seconds...
hmmm. i don't really like the sound of that. it's consistent with the malware problem (it seems to be a Qoologic variant) that has been causing "error-less" itunes launch failures for a lot of people since late October.
however, there are at least two other fairly common causes of error-less launch failures (and some rarer ones), so the diagnosis can be a bit tricky. look through the diagnostic procedures and treatment suggestions given in this post here:
http://discussions.apple.com/click.jspa?searchID=349706&messageID=1211446
if you do get itunes launching using the MSCONFIG technique, let us know the names of the start-up items you you have to disable. (letter-for-letter-capitalisation-for-capitalisation. include the filename extensions of the start-up items.)
love, b
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