Itunes wont open following upgrade to version 10.6. Restore Windows error

iTunes just wont open following upgrade. How can I remove iTunes off my iMac and load software again. I can't remove from Finder or Preference it says iTunes must be installed on the machine? Help, I cant get to my music !!!!

No, it's telling you to upgrade iTunes on your COMPUTER. Not on your phone. Download and install the latest version for http://www.apple.com/itunes.
If you have a Mac, you must be running at least OS X 10.6.8.

Similar Messages

  • HELP! ITunes wont open after Upgrade.

    I upgraded the new version of ITunes our of stupidity and it ruined my life. Itunes now wont open. I have tried removing it and re-downloading. I have restarted it and tried everything possible that the support screens say. PLEASE HELP!

    Well I don't know what "tried everything possible" means!
    top fixes for a new iTunes install/upgrade are
    - turning off security software such as Norton before the install as Apple suggests
    - installing QuickTime standalone, not regular
    http://www.apple.com/quicktime/download/standalone.html
    - setting up Norton to allow iTunes
    - scanning for malware with ewido (Free at www.ewido.net/en/)
    - last but not least, using MSCONFIG to find Windows conflicts
    http://docs.info.apple.com/article.html?artnum=302538
    Post back with any questions or your solution.

  • ITunes wont open after upgrade install

    Installed the upgrade for iTunes and now it wont open at all. Clicked on the icon, clicked long on the icon and chose open, and lastly tried to open from applications but I get nothing. Not even an error message. Just a blink of the screen. Please help! I have a iMac version 10.6.8

    Don't touch your iTunes Music folder. All your iTunes data is stored there completely separate from your iTunes application. You can delete or reinstall your iTunes Application without affecting your data. However, you should be able to use iTunes 9.
    iTunes 9 requires OS X 10.4.11 or later and a Mac computer with an Intel, PowerPC G5 or G4 processor.
    It also needs QuickTime 7.6 or later. You can download it here: http://www.apple.com/quicktime/download/
    Note that there are separate versions for Leopard and Tiger. Pick the right one.

  • Itunes wont open after upgrading

    I upgraded to the newest version of itunes and now when i try to open it it pops up and says:
    iTunes has encountered a problem and needs to close.
    We are sorry for the inconvience
    After that it asks if you want to see what the error report contains and when i click that it says:
    The fowoling files will be included in this error report:
    C:\DOCUME~1\Rich\LOCALS~1\Temp\38de_appcompat.txt
    Can anyone help?
    I am running Windows XP SP2 if that helps

    you run no antivirus at all?
    thats a dangerous game of russian roullette. you probably have malware, spyware, adware blocking you from opening iTunes. This is not uncommon and there is a variant of malware attacking Windows computers that is making this errorless launch of iTunes.
    The number one rule of owning a Windows PC that accesses the internet is to have programs that will scan and remove malware, viruses, and spyware. You MUST run these scans AT least twice a week.
    Go download these free programs and clean your PC, then your iTunes should open.
    1. EWIDO-a free malware scanner and remover tool
    2. LavaSoft's AdAware-will scan and remove syware, adware
    3. AVG Free-will scan and remove viruses
    4. SpyBot S&D-will also remove spyware
    IF your computer is heavily infested, as I suspect yours is, your computer will take HOURS to do this, but its worth it. Also, you may want to go to TrendMicro's website and use their HouseCall scanner. It will scan and remove stuff of your PC via the internet.
    You may have to boot into SafeMode and use these programs.
    Good Luck and report back once your scans have completed.
    PS. It is important to run more than one AntiSpyWare program because each program will catch what another program misses. Spyware will slow your system down tremendously. I suggest a spyware scan several times a week

  • Itunes wont open after reinstalling new version

    Any ideas on how I can get itunes to open up after installing new versions of it and quicktime?

    hi keymobfan!
    I think I have seen your replies on other threads. Thanks for trying to help. Is there any way to get a group answer to these questions instead of each one of us with an individual thread?
    fair question. for some problems (like chkdsk) a consolidated thread approach is helpful (although Da Gopha would be the best authority on whether or not that's the case). but in practice (with the launch errors) it's best to treat the different cases individually and in independent threads.
    there are several different reasons. here are a few of the main ones.
    (1) there are two major classes of "launch failure" problems: ones where you get an error message and ones where you don't. sensible everyday-folks typically use the same language to describe the problems, and often don't provide details which would let you work out which class of problems are in play. So, since the treatments for different error messages differ, and also differ from the treatments for the error-less ones, we usually have to check at least once to work out what's going on.
    (2) even if we work out that it's (say) an errorless launch failures, there are (currently) three main causes of errorless launch failures. the treatments for each of those three (not to mention the rarer possibilities) are radically different, and some of them are fairly involved. so we typically need to do some diagnostic work to work out what is going on in each case.
    (3) sometimes it takes a while (several posts back and forth) to work out what's going on. and more often than not (in multiperson threads) where people are all saying they have the same problem, there turns out to be different problems in play ... and the diagnosis and treatment work for one person ends up being irrelevant (and occasionally inadvisable) for other people in the thread. and every single one of those "irrelevant" posts generates an email notification to the other people in the thread. so people end up accidentally spamming each other in those big consolidated threads.
    (4) even when it is clear that there is more than one different problem going on in a thread, you'll still get people leaping into the thread to say "i've got the same problem!" and nothing more (generating another email notification), and with no clear indication (or no indication whatsoever) as to what problem they might have, or at what stage of the diagnosis/troubleshooting process they might be at. so if we were going to deal with them in that thread, we would have to start the diagnostic procedure (generating more email notifications) ...
    (5) typically at this stage of proceedings, people start posting in the big threads saying that they can't follow what is going on, because navigation is difficult (generating a new email notification). there's a tendency also for new posters who aren't familiar with the way the reply controls work (and can't really be blamed for that) to post in inappropriate places in "sub-strands" in the threads, making navigation even more difficult.
    (6) if you're one of the "advice providers" unfortunate enough to have a good reputation in the forums, and you're spending a lot of time in a particular huge and unweildy thread trying to fix some problems, and people notice that you're posting a lot in there, they have a tendency to threadjack in there in order to try to get your attention, no matter what problem they may happen to have (generating more email notifications) ...
    (7) launch problems evolve over time for us, so the fact that a treatment protocol worked and was appropriate for some people at the beginning of a thread is no guarantee that it will help people posting in later. (the NIS 2005 and Ipod Service Errors are two classic examples of that that i can recall.) so it's helpful to let some possible treatments die, so you're not having to say, "no, you should actually do this nowadays" all the time.
    and so on, and so on, and so forth ... i could go on, but i'm just getting depressed even thinking about this at the moment. (which is a bad thing. i don't want to have to change my Zoloft dosage again. the transitional effects compromise my ability to give advice.)
    so, do a search on "post new topic" constrained by the alias "b noir" and you'll see (probably) dozens of "start your own thread please" posts in recent weeks. on due consideration, i decided it was the better way to approach these problems.
    love, b

  • My itunes wont open after upgrading.

    Yesterday, I just updated my itunes and after installing it, it wont open. Somebody please help!!

    You need to post more info after reading some of the topics here.
    It could be any one of 50 solutions.

  • ITunes wont open after upgrade to iTunes 9

    I upgraded to iTunes 9 unaware that apparently it doesn't work with 10.4.11 and now itunes won't even open, instead I get an "requires Quicktime 7.5.5 or later" message and when I click the OK button iTunes still doesn't open. I can't upgrade to QT 7.5.5, as far as I know it is for intel Macs only and apparently so is iTunes 9. I can uninstall iTunes 9 and reinstall itunes 8.2, but since I can't open iTunes and backup the music to a disc, I'm not sure if or how I would replace the music in the reinstalled iTunes, will the music folder be effected and if it is, can I simply copy the music folder to the desktop and then drag and drop it into the iTunes application folder after the reinstall? If not, what would be the best procedure?

    Don't touch your iTunes Music folder. All your iTunes data is stored there completely separate from your iTunes application. You can delete or reinstall your iTunes Application without affecting your data. However, you should be able to use iTunes 9.
    iTunes 9 requires OS X 10.4.11 or later and a Mac computer with an Intel, PowerPC G5 or G4 processor.
    It also needs QuickTime 7.6 or later. You can download it here: http://www.apple.com/quicktime/download/
    Note that there are separate versions for Leopard and Tiger. Pick the right one.

  • ITunes wont install due to missing MSVCR80.dl and recieving Windows error 126

    is there something missing in my iTunes setup folder or is this a problem with my computer?

    Hi arw8669,
    If you are having issues with iTunes after an attempted update, you may find the following article helpful:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Regards,
    - Brenden

  • Itunes wont open need help backing up music on external hard drive

    My itunes wont open after upgraded to 8 , ive uninstalled and reinstalled itunes and quicktime and still wont work. i found a topic to possibly help me but i dont know how to tranfer my music to an external disk drive without being able to open itunes. i am getting so frustrated. please help

    A usb hard drive that Windows sees doesn't need software for a simple back up.
    Format the hard drive Disk Management, if it doesn't come already formatted, and then drag and drop the iTunes folder and whatever other data you want to back up to it.
    What you're describing doesn't sound like something iTunes did. If you're having general install troubles you have another problem with your system and it's time for a little troubleshooting to find out what's really going on.

  • Itunes wont open i get "itunes libary.itl" can not be read because it was created by a newer version of itunes. help

    itunes wont open i get "itunes libary.itl" can not be read because it was created by a newer version of itunes. tried deleting itunes an re installing. help

    The same thing happened to me no one has replied to my comment either!! I need help!!

  • HT1768 I get a message "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes." Please advise what I need to do to get around this issue - at the moment iTunes wont open up!

    I get a message "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes." Please advise what I need to do to get around this issue - at the moment iTunes wont open up!

    Hi did you ever get a solution to this problem? Having the same issue myself!

  • My itunes wont open it tells me that my itunes library was updated by a newer version on itunes but my software is uptodate any one else have this prob?

    my itunes wont open it tells me that my itunes library was updated by a newer version on itunes but my software is uptodate any one else have this prob?

    Look under your Start Menu for Apple Software Update, but before doing that, check the time and date on your computer that it's correct.
    It's also saying the iTunes Library .XML file in your iTunes Folder file is new, for some reason, but your songs should be still in the iTunes Folder.
    You can move the XML file out and restart iTunes and it shoudl creat another, you lose your playlists and have to import all your music again.

  • ITunes wont open only error message

    iTunes wont open I only get an error message that reads. "The folder iTunes cannot be found or created and is required. The default location for this folder is inside the My Music folder" My music is on an exernal hard drive and it worked before I upgraded and now it wont work.
    Please help

    hiya!
    it's best to leave the "My Music" folder on the C drive. it's a Windows special folder, so having it out on an external can cause weird problems if (say) the drive letter assignment for the external drive changes.
    okay, here's the best place to start:
    iTunes for Windows: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
    ... but if you run into the complication where "My Music" doesn't appear as an option in TweakUI, try the alternate technique from the following Nigel Carpenter post:
    Nigel Carpenter: re: Itunes problem
    love, b

  • Itunes Wont Open!!!Error -50

    My Itunes wont open ever since i upgraded to 6.0.before that everything worked fine.ive tried many of the techniques and none have worked.plz help me!!!

    hmmm. okay, if you're currently just getting the "itunes has encountered an error ..." let's try the following technique.
    preliminaries
    download and save a fresh copy of the itunes 6.0.1.3 installer to your hard drive. (eventually we're going to run the install from there rather than online.)
    iTunes 6.0.1.3 Installer
    switch off any antivirus and antispyware applications prior to any uninstalls, installs or repair installs.
    uninstall
    use the complete uninstall instructions given in the following document to remove your existing itunes and quicktime:
    Troubleshooting iTunes, iPod Software, and QuickTime installation on Windows
    ... and if you run into problems on the uninstall, try using the Installer Cleanup utility:
    Description of the Windows Installer CleanUp Utility
    reboot after uninstalling.
    reinstall
    remember to switch off your antivirus and antispyware.
    reinstall itunes using the 6.0.1.3 installer you downloaded previously.
    if you get the "itunes has encountered a problem ..." error message again after that install, first check to see if your Quicktime will launch. if you get an error message when you try to launch quicktime, try using the following technique:
    iTunes 6 for Windows unexpectedly quits when opened
    keep us posted on your progress.
    love, b

  • Itunes wont open. itunes has stopped working message Please help!!

    I had itune 10.1 working just normal, and suddenly it wont open. 
      even before that, 1st problem i had  was with Quick time, i couldnt uninstall it, kept saying newer version of Quick time installed..or something like that. and i figured out to install itunes without unstalling quick time. (thanks to Google) and was working fine for a month, and suddenly, now iTune wont open. I tried unstalling it, and reinstalled... that's pretty much i can do now!!  still no hope!! (btw, I use Vista, 32bit!) Please help me... here's what Problem report shows..
      " stopped working"  
    Problem Event Name:
    BEX
    Application Name:
    iTunes.exe
    Application Version:
    10.6.1.7
    Application Timestamp:
    4f71aced
    Fault Module Name:
    cryptdlg.dll_unloaded
    Fault Module Version:
    0.0.0.0
    Fault Module Timestamp:
    4549bd25
    Exception Offset:
    69431040
    Exception Code:
    c0000005
    Exception Data:
    00000008
    OS Version:
    6.0.6002.2.2.0.768.3
    Locale ID:
    1033
    Additional Information 1:
    fd00
    Additional Information 2:
    ea6f5fe8924aaa756324d57f87834160
    Additional Information 3:
    fd00
    Additional Information 4:
    ea6f5fe8924aaa756324d57f87834160
    and another report: "stopped responding and was closed"
    Description
             A problem caused this program to stop interacting with Windows.
    Problem signature
    Problem Event Name:    AppHangB1
    Application Name:    iTunes.exe
    Application Version:    10.5.0.142
    Application Timestamp:    4e9243f2
    Hang Signature:    6a2d
    Hang Type:    2048
    OS Version:    6.0.6002.2.2.0.768.3
    Locale ID:    1033
    Additional Hang Signature 1:    579344e9ab62a3902d6e00f558f404ca
    Additional Hang Signature 2:    1748
    Additional Hang Signature 3:    8fb4784d6c7db48473361b5a4e821ea6
    Additional Hang Signature 4:    6a2d
    Additional Hang Signature 5:    579344e9ab62a3902d6e00f558f404ca
    Additional Hang Signature 6:    1748
    Additional Hang Signature 7:    8fb4784d6c7db48473361b5a4e821ea6
    PLEASE HELP ME.....  MUCHO GRASSYASS!      

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

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