Itunes wont open more complicated

Two users
One was created as test for pc problems
Other one was me
In the test itunes is empty
And it wants to erase shufle
In the was me itunes doesnt open
The backup is erased by virus
The backup hard drive shows empty and is not recognise by the pc but thats wd and microsoft and not you
So cant uninstall and reinstall itunes

First, you may have to go into safe mode and remove Quicktime. Use the Windows Installer CleanUp utility to help get rid off everything. Here is an article about it
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
Next, I need to ask you questions. Which Service Pack of XP do you have? Which firewall and antivirus programs are you running? We will go from there...
Rachyl

Similar Messages

  • Hi, im trying to update my itunes to the latest update 2013 and i keep getting the error 2324 and now my itunes wont open at all...did i loose all my media i dont know what to do next please anybody help me thanks

    hi, for the last 3 hours i ve been trying to install and update itunes to the lates update....before my itunes would open just like i want it to  and ever since i tried updateing to the new software my itunes wont open i get a code 2324....i realy dont want to have to put itunes on a diferent computer....please help on what to do to fix this and get my library back cause it wont open....please desperately need help
    Laura Brown

    The first step is to try this Microsoft fixit:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    If that doesn't work we will have to try something more complicated. It is a could not open file error message from the installer.

  • Itunes wont open. itunes has stopped working message Please help!!

    I had itune 10.1 working just normal, and suddenly it wont open. 
      even before that, 1st problem i had  was with Quick time, i couldnt uninstall it, kept saying newer version of Quick time installed..or something like that. and i figured out to install itunes without unstalling quick time. (thanks to Google) and was working fine for a month, and suddenly, now iTune wont open. I tried unstalling it, and reinstalled... that's pretty much i can do now!!  still no hope!! (btw, I use Vista, 32bit!) Please help me... here's what Problem report shows..
      " stopped working"  
    Problem Event Name:
    BEX
    Application Name:
    iTunes.exe
    Application Version:
    10.6.1.7
    Application Timestamp:
    4f71aced
    Fault Module Name:
    cryptdlg.dll_unloaded
    Fault Module Version:
    0.0.0.0
    Fault Module Timestamp:
    4549bd25
    Exception Offset:
    69431040
    Exception Code:
    c0000005
    Exception Data:
    00000008
    OS Version:
    6.0.6002.2.2.0.768.3
    Locale ID:
    1033
    Additional Information 1:
    fd00
    Additional Information 2:
    ea6f5fe8924aaa756324d57f87834160
    Additional Information 3:
    fd00
    Additional Information 4:
    ea6f5fe8924aaa756324d57f87834160
    and another report: "stopped responding and was closed"
    Description
             A problem caused this program to stop interacting with Windows.
    Problem signature
    Problem Event Name:    AppHangB1
    Application Name:    iTunes.exe
    Application Version:    10.5.0.142
    Application Timestamp:    4e9243f2
    Hang Signature:    6a2d
    Hang Type:    2048
    OS Version:    6.0.6002.2.2.0.768.3
    Locale ID:    1033
    Additional Hang Signature 1:    579344e9ab62a3902d6e00f558f404ca
    Additional Hang Signature 2:    1748
    Additional Hang Signature 3:    8fb4784d6c7db48473361b5a4e821ea6
    Additional Hang Signature 4:    6a2d
    Additional Hang Signature 5:    579344e9ab62a3902d6e00f558f404ca
    Additional Hang Signature 6:    1748
    Additional Hang Signature 7:    8fb4784d6c7db48473361b5a4e821ea6
    PLEASE HELP ME.....  MUCHO GRASSYASS!      

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

  • Itunes wont open when iphone connected to mac, please help?!

    i updated my iphone 4s and tried connecting it to my mac but itunes wont open at all, so i updated mac software as well as itunes, and itunes still won't open up when i connect my phone.
    P.S. iv'e already tried taking the USB cord out and plugging it back in twice already... still wont open.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

  • Itunes wont open windows 7 tried everything online

    hi
    my itunes wont open at all on windows 7 it worked at first but now not at all.
    i have tried every fix i can find online and nothing.
    -checked if it was user
    -checked quicktime
    -tried opening in safe mode
    -uninstalled several times
    -checked roaming files
    nothing? any help would be greatly appreciated!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Itunes wont open on my phone or desktop, itunes wont open on my phone or desktop

    itunes wont open in my iphone 5S or desktop

    Hello simplyamazingyu,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    If you go to music > songs > and store    does it open?
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Restoring your iOS device
    Connect your device to your computer.
    Select your iPhone, iPad, or iPod touch when it appears in iTunes. Select the Summary tab, and click the Restore button.
    Click Restore.
    iTunes may prompt you with a software license agreement. If you click Agree, iTunes will download the iOS software file (.ipsw file) before restoring.
    After a restore, the iOS device restarts. You should then see "Slide to set up". Follow the steps in the iOS Setup Assistant.
    If needed, restore your device from a previous backup.
    Best of luck,
    Mario

  • ITunes wont open after re-instaling win xp..

    i just re-installed xp and itunes wont open now, shows this--iTunes has encountered a problem and needs to close.  We are sorry for the inconvenience.
    i tried removing quicktime and itunes and tried re-installing too...but wont help...
    i downloaded the old ver 9.2.1.5 but it still wont work....
    Pls help....
    AppName: itunes.exe           AppVer: 9.2.1.5           ModName: unknown
    ModVer: 0.0.0.0           Offset: 6975515c

    I have wasted hours on this for the past few days, and this is what finally worked. I uninstalled both itunes and quicktime. I then reintalled itunes and quicktime, then uninstalled quicktime only. I then reinstalled quicktime standalone. For some reason it now works. I have no idea why this worked, but there had to be something strange going on with quicktime. I would try this before I got into the system and started deleting files, and turning things off. At one point I couldn't even restart my computer.....so don't go there. I am not happy that Apple does not come forward with more help, this is a real mess.

  • Itunes wont open at all, error message : quicktime was not found .... please reinstall ... i did that but no luck this only seems to have happened since the 10.4 update, im on windows 7 ..

    itunes wont open at all, error message : quicktime was not found .... please reinstall ... i did that but no luck this only seems to have happened since the 10.4 update, im on windows 7 ..

    Can you start QuickTime on your computer?
    You'll probably have to search for the Windows Installer Cleanup Utility and use it to remove QuickTime Player and iTunes. Then download and install the iTunes again.

  • Itunes wont open and when re-installed received this msg: Service Apple mob device failed to start.  You have insufficent privileges to start system svc.  Help?

    Itunes wont open and when re-installed received this msg: Service Apple mob device failed to start.  You have insufficent privileges to start system svc.  Help?

    Download Itunes from Apple.com, not from within Itunes.
    Redo the install, following the below procedure.   However, when you re-install Itunes,  right click and run the install as administrator.   For Win 7, you have to hold down the cntrl and shift keys when you right click and then "run as administrator" will be an option.
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Vista, Win 7 & later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes

  • ITunes wont open, getting error message, hard drive crash

    i had my secondary hard drive die. My windows is on my C: all of my music was on my D:. Now iTunes wont open becuase it cant access D:. If I try to uninstall it tells me it cant find D:. If I try to re-install it says it cant find D:. I have cleaned the registry of iTunes, and it still wont reinstall. Any thoughts, thanks in advanced.

    hi Aaron!
    error 1327.Invalid Drive D:\
    hmmm. that one's consistent with the abrupt change of drive letters too.
    have you tried the InstallShield advice on the 1327?
    Error 1327 Invalid Drive
    love, b

  • ITunes wont open only error message

    iTunes wont open I only get an error message that reads. "The folder iTunes cannot be found or created and is required. The default location for this folder is inside the My Music folder" My music is on an exernal hard drive and it worked before I upgraded and now it wont work.
    Please help

    hiya!
    it's best to leave the "My Music" folder on the C drive. it's a Windows special folder, so having it out on an external can cause weird problems if (say) the drive letter assignment for the external drive changes.
    okay, here's the best place to start:
    iTunes for Windows: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
    ... but if you run into the complication where "My Music" doesn't appear as an option in TweakUI, try the alternate technique from the following Nigel Carpenter post:
    Nigel Carpenter: re: Itunes problem
    love, b

  • ITunes wont open Error -200

    yep
    well there i was opening iTunes
    and BLAMMO !
    ITunes wont open
    error -200
    what am i doing wrong now
    also coincedently my sound output aint working

    Also, I have not moved any files since updating. Still won't do anything.

  • Itunes Wont Open!!!Error -50

    My Itunes wont open ever since i upgraded to 6.0.before that everything worked fine.ive tried many of the techniques and none have worked.plz help me!!!

    hmmm. okay, if you're currently just getting the "itunes has encountered an error ..." let's try the following technique.
    preliminaries
    download and save a fresh copy of the itunes 6.0.1.3 installer to your hard drive. (eventually we're going to run the install from there rather than online.)
    iTunes 6.0.1.3 Installer
    switch off any antivirus and antispyware applications prior to any uninstalls, installs or repair installs.
    uninstall
    use the complete uninstall instructions given in the following document to remove your existing itunes and quicktime:
    Troubleshooting iTunes, iPod Software, and QuickTime installation on Windows
    ... and if you run into problems on the uninstall, try using the Installer Cleanup utility:
    Description of the Windows Installer CleanUp Utility
    reboot after uninstalling.
    reinstall
    remember to switch off your antivirus and antispyware.
    reinstall itunes using the 6.0.1.3 installer you downloaded previously.
    if you get the "itunes has encountered a problem ..." error message again after that install, first check to see if your Quicktime will launch. if you get an error message when you try to launch quicktime, try using the following technique:
    iTunes 6 for Windows unexpectedly quits when opened
    keep us posted on your progress.
    love, b

  • Itunes wont open error message showing

    My itunes wont open it has an error messgae saying "itunes cannot open because of your audio configuration" help please!!

    Hi, M45.
    Have a look at this article in the Apple
    Knowledge Base and let us know if it brings you any
    combination of joy and/or satisfaction.
    I hope this works...

  • Itunes wont open. Ive tried uninstalling, cleaned up my PC and then re installed again but still wont open! There are no error messages. It just wont open

    Itunes wont open. Ive tried uninstalling, cleaned up my PC and then re installed again but still wont open! There are no error messages. It just wont open! Im very frustrated and anything would help! I have Windows 7 or Vista. Idk which

    Hello Dr.Help,
    Thank you for providing so much information about the issue you are experiencing with iTunes.  It sounds like you have tried reinstalling it, but nothing happens when you launch it.  I recommend following the steps in this article to resolve launch issues with iTunes:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
    http://support.apple.com/kb/ts1717
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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