Itunes wont open or uninstall
itunes will just not turn on. if i click it on my desktop or through start i get the error saying "insert a disk into removable disk (G:)" when i took my computer to circuit city for a diagnostic test the people there said that it was installed into drive G.. i have no idea how that happened because it worked for since summer just fine.
when i go to try and uninstall i get the error "Error 1325.ipodservice.resources is not a valid short file name" and that will shut the uninstallation down. i have no idea what to do, can someone please help me get my itunes working again
can someone please help?
Similar Messages
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ITunes wont open, cant uninstall, cant upgrade, cant reinstall. please help
recently, itunes decided not to open. no error message, no computer lockup, just not open. so when i tried to reinstall via add/remove programs, the installer opened, and acted normal, said it was validating install, then when it got to removing old program, it froze and a windowsey-looking error message popped up saying that "the feature you are trying to use is on a network resource that is unavaliable" "click ok to try again or enter an alternate path to a folder containing the installation package 'itunes.msi' in the box below" [dropdown+browse button]. the dropdown lists 2 file paths one being in the temp files in mydox and the other being in some application cache files in some system folder. neither works.
please help! im stuck! i have tried uninstalling, reinstalling, repairing, downloading the most recent and trying to install that, and even downloading an older version, and i all get the same error message.a windowsey-looking error message popped up saying that "the feature you are trying to use is on a network resource that is unavaliable" "click ok to try again or enter an alternate path to a folder containing the installation package 'itunes.msi' in the box below" [dropdown+browse button]. the dropdown lists 2 file paths one being in the temp files in mydox and the other being in some application cache files in some system folder. neither works.
with those symptoms, let's try the following procedure.
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time? -
Itunes wont open. Ive tried uninstalling, cleaned up my PC and then re installed again but still wont open! There are no error messages. It just wont open! Im very frustrated and anything would help! I have Windows 7 or Vista. Idk which
Hello Dr.Help,
Thank you for providing so much information about the issue you are experiencing with iTunes. It sounds like you have tried reinstalling it, but nothing happens when you launch it. I recommend following the steps in this article to resolve launch issues with iTunes:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Itunes wont open and when re-installed received this msg: Service Apple mob device failed to start. You have insufficent privileges to start system svc. Help?
Download Itunes from Apple.com, not from within Itunes.
Redo the install, following the below procedure. However, when you re-install Itunes, right click and run the install as administrator. For Win 7, you have to hold down the cntrl and shift keys when you right click and then "run as administrator" will be an option.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Vista, Win 7 & later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes -
ITunes wont open, getting error message, hard drive crash
i had my secondary hard drive die. My windows is on my C: all of my music was on my D:. Now iTunes wont open becuase it cant access D:. If I try to uninstall it tells me it cant find D:. If I try to re-install it says it cant find D:. I have cleaned the registry of iTunes, and it still wont reinstall. Any thoughts, thanks in advanced.
hi Aaron!
error 1327.Invalid Drive D:\
hmmm. that one's consistent with the abrupt change of drive letters too.
have you tried the InstallShield advice on the 1327?
Error 1327 Invalid Drive
love, b -
Itunes Wont Open!!!Error -50
My Itunes wont open ever since i upgraded to 6.0.before that everything worked fine.ive tried many of the techniques and none have worked.plz help me!!!
hmmm. okay, if you're currently just getting the "itunes has encountered an error ..." let's try the following technique.
preliminaries
download and save a fresh copy of the itunes 6.0.1.3 installer to your hard drive. (eventually we're going to run the install from there rather than online.)
iTunes 6.0.1.3 Installer
switch off any antivirus and antispyware applications prior to any uninstalls, installs or repair installs.
uninstall
use the complete uninstall instructions given in the following document to remove your existing itunes and quicktime:
Troubleshooting iTunes, iPod Software, and QuickTime installation on Windows
... and if you run into problems on the uninstall, try using the Installer Cleanup utility:
Description of the Windows Installer CleanUp Utility
reboot after uninstalling.
reinstall
remember to switch off your antivirus and antispyware.
reinstall itunes using the 6.0.1.3 installer you downloaded previously.
if you get the "itunes has encountered a problem ..." error message again after that install, first check to see if your Quicktime will launch. if you get an error message when you try to launch quicktime, try using the following technique:
iTunes 6 for Windows unexpectedly quits when opened
keep us posted on your progress.
love, b -
My itunes wont open and i cannot find an itunes .exe file
my itunes wont open and i cannot find an itunes .exe file
I have this same problem and when I go to the control panel to uninstall itunes, I can't do that either. I have been trying to uninstall so I can reinstall. Hopefully someone has an idea.
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Itunes wont open on Windows XP
I have installed, then uninstalled several times, itunes and quick time from apple.com via cable on my laptop with windows xp. All the icons are on the desktop, but itunes wont open when double clicked. I do not get any error message, only hour glass appears for a few seconds and then its gone. I turned off NIS before installing, removed temp files, deleted previous downloads, restarted computer, updated windows, turned off firewall - nothing has worked so far. Any suggestions !!!
gateway Windows XP laptop
gateway Windows XP laptophi Singh!
is that Norton Internet Security 2005 that you've got? if so, let's first check up on this issue:
iTunes 6 won't open on a Windows computer if firewall software is not up-to-date
... but if no joy with that, let's try the trusty Lorraine M technique:
Lorraine M: NIS/itunes problem rectified
but if no joy with either of those, we'd better check up on this issue, which can produce the same symptoms you're reporting (no error messages whatsoever and a "two-second hourglass"):
iTunes for Windows doesn't open after upgrading
keep us posted
love, b -
Itunes wont open-reinstall doesnt solve
itunes wont open and when i try it says it cant open b/c some of its required files are missing and to reinstall itunes. so i went to this website and d/l it again and clicked repair. that didnt work. then i tried uninstalling/deleting everything and re-installing it and both when i tried repairing and re-installing altogether, a message came up having to do with quicktime..it read something like : quicktime error: -3
HELP!For the QT error -3, I'd try the standalone QT install first.
top fixes for a new iTunes install/upgrade are
- turning off security software such as Norton before the install as Apple suggests
- installing QuickTime standalone, not regular
http://www.apple.com/quicktime/download/standalone.html
- setting up Norton to allow iTunes
- scanning for malware with ewido (Free at www.ewido.net/en/)
- last but not least, using MSCONFIG to find Windows conflicts
http://docs.info.apple.com/article.html?artnum=302538
Post back with any questions or your solution. -
Itunes wont open. itunes has stopped working message Please help!!
I had itune 10.1 working just normal, and suddenly it wont open.
even before that, 1st problem i had was with Quick time, i couldnt uninstall it, kept saying newer version of Quick time installed..or something like that. and i figured out to install itunes without unstalling quick time. (thanks to Google) and was working fine for a month, and suddenly, now iTune wont open. I tried unstalling it, and reinstalled... that's pretty much i can do now!! still no hope!! (btw, I use Vista, 32bit!) Please help me... here's what Problem report shows..
" stopped working"
Problem Event Name:
BEX
Application Name:
iTunes.exe
Application Version:
10.6.1.7
Application Timestamp:
4f71aced
Fault Module Name:
cryptdlg.dll_unloaded
Fault Module Version:
0.0.0.0
Fault Module Timestamp:
4549bd25
Exception Offset:
69431040
Exception Code:
c0000005
Exception Data:
00000008
OS Version:
6.0.6002.2.2.0.768.3
Locale ID:
1033
Additional Information 1:
fd00
Additional Information 2:
ea6f5fe8924aaa756324d57f87834160
Additional Information 3:
fd00
Additional Information 4:
ea6f5fe8924aaa756324d57f87834160
and another report: "stopped responding and was closed"
Description
A problem caused this program to stop interacting with Windows.
Problem signature
Problem Event Name: AppHangB1
Application Name: iTunes.exe
Application Version: 10.5.0.142
Application Timestamp: 4e9243f2
Hang Signature: 6a2d
Hang Type: 2048
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 579344e9ab62a3902d6e00f558f404ca
Additional Hang Signature 2: 1748
Additional Hang Signature 3: 8fb4784d6c7db48473361b5a4e821ea6
Additional Hang Signature 4: 6a2d
Additional Hang Signature 5: 579344e9ab62a3902d6e00f558f404ca
Additional Hang Signature 6: 1748
Additional Hang Signature 7: 8fb4784d6c7db48473361b5a4e821ea6
PLEASE HELP ME..... MUCHO GRASSYASS!Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting. -
Itunes wont open need help backing up music on external hard drive
My itunes wont open after upgraded to 8 , ive uninstalled and reinstalled itunes and quicktime and still wont work. i found a topic to possibly help me but i dont know how to tranfer my music to an external disk drive without being able to open itunes. i am getting so frustrated. please help
A usb hard drive that Windows sees doesn't need software for a simple back up.
Format the hard drive Disk Management, if it doesn't come already formatted, and then drag and drop the iTunes folder and whatever other data you want to back up to it.
What you're describing doesn't sound like something iTunes did. If you're having general install troubles you have another problem with your system and it's time for a little troubleshooting to find out what's really going on. -
Itunes wont open nothing pops up
So i Instaled Itunes on my New Dell computer but itunes wont open and nothing pops up saying anything. i have uninstalled it and then re-installed it and it still will not open
Hi, RJDesimone.
The steps in the articles below will help you troubleshoot this issue.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Regards,
Jason H. -
Itunes wont open or reinstall..
My itunes wont open in windows so i uninstalled it..but wont let me install it either..anyone else have this prob.. ?????
Do you get an error message when you try to install iTunes? If so, what does it say? (Precise text, please.)
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ITunes wont open at all since incomplete update
Tried to install latest update and rec'd an error code. Ever since then (2 days ago) itunes wont open at all. I tried to install again via the Apple website.. Still wont open. Should I uninstall and reinstall? Will my library remain stored?
Try the following:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
Itunes wont open because of Data Execution Prevention?
itunes wont open because of Data Execution Prevention?
Hello, ollieallen.
I am unsure what operating system you are running so I am going to include articles for Windows XP and Vista, 7 and 8. Completely uninstall all components of iTunes and then reinstall the program.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Cheers,
Jason H.
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