Itunes wont open, says Itunes has encountered a problem and needs to close.

When I click on my Itunes icon a big box pops up and says Itunes has encountered a problem and needs to close. Sorry for the inconvenience. And says tell microsoft about the problem, you know. And I've been trying to access the program for three days and it's doing the same thing, I got a trojan horse right before it started doing it, but I've gotten rid of it and scanned many times, it's gone. I also uninstalled and reinstalled both Itunes and quicktime but it still doesen't work, I really need ideas here..lol.

Please help me someone. I bought this Ipod 2 weeks ago for my daughters 18th and all we get is this stupid error message all the time. "Itunes have to close - error report etc etc." Have re-installed some many times I have lost count. Know very little about computers so need really simple instructions. I am really not impressed with this if any Apple technicans are reading this and want my money back!!!!

Similar Messages

  • My iPod Touch 3rd Generation won't connect to iTunes. It keeps saying MobileDeviceService has encountered a problem and needs to close.How can I get it to work?

    My iPod Touch 3rd Generation won't connect to iTunes. It keeps saying MobileDeviceService has encountered a problem and needs to close.How can I get it to work?

    My iPod was working fine and then my oldest son put in a flash drive to download some music and now my iPod will not connect to iTunes.
    Doublechecking something. Are you still back at SP2 for your XP? Or do you have SP3 in place?

  • I have a new MacBook ProI have a new MacBook Pro. When I try to edit a Word document in any way I get a screen that says Word has encountered a problem and needs to close; that I may lose the info. I was working on and I can't recover my work. Help?

    After decades, I finally gave up on Microsoft and bought a MacBook Pro. However, for work, I still have to use Microsoft. When I try to edit a Word Document in any way a screen pops up saying Microsoft Word has encountered a problem and needs to close; gives me an option to recover my work and restart Word; when I click that option Word restarts but I alway lose my work. This just started; before it was working fine. Help?

    This is a Microsoft problem. Contact them for assistance: http://support.microsoft.com/kb/295539
    mitch86 wrote:
    ... However, for work, I still have to use Microsoft.
    Are you certain about that? There are many alternatives to Office today. Consider
    LibreOffice (donation-supported)
    NeoOffice ($10 but older version is free)
    OpenOffice (completely free)
    In addition to the above I also recommend Apple's Pages ($19.99). All of these options allow you to open, edit, and save Word-formatted documents and spreadsheets. I use OpenOffice and Pages and have been completely Microsoft - free for over a year now. Life is better without Microsoft.

  • When I go from organizer to editor, Elements says it has encountered a problem and needs to close. Why?

    I'm using Photoshop 12. Every time I'm in organizer and go to editor, Photoshop tells me it has encountered a problem and needs to close. What's going on?  It just recently started doing this. I've only had the program a couple of months. 

    You are using ADE on Windows or Mac ? and their versions ??
    Please restart your machine and try once again.
    Thanks

  • ITunes won't launch, it has encountered an problem and needs to close.

    I am unable to access my itunes. Keep getting error message "itunes has encounteres a problem and needs to close."
    Anyone got any ideas?
    Pat Mahoney

    First check to see if Quicktime works normally, iTunes will not work without it.
    If Quicktime is OK, then use this troubleshooting article:
    XP version
    http://support.apple.com/kb/TS1421
    Vista version
    http://support.apple.com/kb/TS1717
    If Quicktime does not work, describe what happens with any error message in full.
    Have you installed any of the following:
    ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx, Xilisoft converter)
    If so uninstall them, they are know to cause problems with QUickitme.
    Then download the version of Quickime without iTunes:
    http://www.apple.com/quicktime/download/win.html
    Now Remove Quicktime using the method for Quicktime in this article (just Quicktime):
    XP
    http://support.apple.com/kb/HT1925
    Vista
    http://support.apple.com/kb/HT1923
    When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
    Restart you computer
    Install the stand alone Quicktime and check if it starts.
    If it does you are in a position to find out if iTunes is OK.

  • Every time I try to reply or respond to email in hotmail says firefox has encountered a problem and needs to close. Been lasting 5 days now. What is problem? Ken

    As above

    I was having this problem few days ago,and I have fixed.Try this steps-If you have AVG antivirus so go on firefox>Tools>Add On and Disable AVG safe search and AVG tool bars too.Then restart computer.

  • SAP_CR has encountered a problem and needs to close

    Hi,
    I have a client currently using SAP B1 2007 SP00 PL47.
    They have multiple SAP B1 companies set up.
    SAP Crystal Report(CR) integration Add On is installed.
    Crystal Report 2008 is also installed.
    My client logon to SAP company A, run a report from the CR Add On.
    While waiting, he then logon to Company B and do other work.
    Then he received a message "SAP_CR has encountered a problem and needs to close". we are sorry for the inconvenience.
    Note that
    1. the error only happens when my client logon to 2 companies at the same time.
    Has anyone encountered that problem before?

    I know this is a couple of months old but it was the only result that came up in Google and relates to exactly the problem we are having with the exception a user is not trying to open more than one company at a time. We have the same version of SAP as the original poster to this thread, SAP Business One 2007, and are trying to load up Crystal Reports 2.0.0.7 integrated add-on. All other Add-Ons install and load fine when the user has logged in but not the Crystal Reports add-on.   The add-on is set to start automatically but it does not and when I go into the Administration - Add-Ons - Add-on Manager the Crystal Reports for SAP Business One has a Status of "Connecting" and the Group is showing as "Automatic".  When I highlight the addon and attempt to click "Start" to force it to start the same popup appears saying "SAP_CR has encountered a problem and needs to close.".  At the same time as this keeps happening I check the computer's normal event error logs and I get the following event:
    Event Type:     Error
    Event Source:     .NET Runtime 2.0 Error Reporting
    Event Category:     None
    Event ID:     5000
    Date:          23/02/2010
    Time:          09:44
    User:          N/A
    Computer:     OBIWAN
    Description:
    EventType clr20r3, P1 sap_cr.exe, P2 2.0.0.7, P3 494ae647, P4 mscorlib, P5 2.0.0.0, P6 492b834a, P7 a8b, P8 0, P9 system.io.filenotfoundexception, P10 NIL.
    It looks as though it relates to an ASP.net issue but the machine has the latest 3.5 Dot Net installed.  I have attempted to un-install and re-install SAP B1 and the Crystal Add-on (as well as the dot net framework too) three times now and each time the same popup keeps appearing.  Please can anyone help solve this problem?  Thank you very much for any help. I appreciate it.
    Kind regards
    Matt

  • NIMax has encountered a problem and needs to close.

    I'm running LabView 7.1 on a Win XP machine.  I started using
    LabView about a month ago to collect data with my pci-6014. 
    Everything went fine until this morning, when I turned on the computer
    and immediately got an error message saying "NIMax has encountered a
    problem and needs to close. "  It came up several more times in
    rapid succession, and comes up several times when I tried to run my
    previously working Labview vi.  It happens every time I start up
    windows, and my vi is unusable.  I did a forum search, and found
    this thread:
    http://forums.ni.com/ni/board/message?board.id=232&message.id=1859&query.id=28328#M1859
    but the suggestions therein haven't helped me fix the problem
    Things I've tried: reinstalling the latest version of NI-IMAQ, unplugging the network cable. 
    Anyone have any suggestions?
    Also, reinstalling all of Labview will be a pain because the discs are
    kept by the department software admin, who is on vacation.
    Thanks.

    Hello Ian_runs,
    Have you tried uninstalling the NI MAX program?  Or just tried to
    reinstall the drivers?  I would reccomend uninstalling NI MAX
    (this will require you to uninstall other software as well) through the
    control panel and reinstalling the drivers.  Where there any
    changes in the system (new software, new hardware, etc.) when it
    started displaying this behavior?  It sounds like the installation
    got corrupted.
    Eric
    DE For Life!

  • Updater has encountered a problem and needs to close

    persistent error flag every day.
    How do i fix this?

    First, this thread should probably be moved to Adobe Flash Player Forums - the error is in regards to the Adobe Flash Player updater.
    What type of information do you need? I have been having the same issue. Windows XP Pro SP3. In Administrative Tools->Event Viewer->Application I have an error with this information:
    Category: (100)
    Event: 1000
    Description: Faulting application FlashPlayerUpdateService.exe, version 11.3.300.265, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x000113b5.
    I also have another error, but I can't tell if it is related:
    Category: None
    Event: 1001
    Description: Fault bucket -1233855520.
    The pop-up error window refers to Flash Player Update version 11.3.300.265 and says "Updater has encountered a problem and needs to close." I am given the option to send the error report, which I have done several times. I have restarted my computer to no avail.
    What other information is needed?
    Edit: The computer receiving this error is my work computer. I leave Firefox running every day when I leave to go home. I am running Firefox version 13.0.1 (will be updating this morning to the newest version of Firefox).
    Message was edited by: Tuonela

  • I get the message 'itunes has encountered a problem and needs to close' when trying to open itunes 11.1.1.11. I have had to uninstall itunes so that I could load this version, the PC says it is correctly loaded, but I now cannot open itunes. Advice?

    I get the message 'itunes has encountered a problem and needs to close' when trying to open itunes 11.1.1.11. I had to uninstall itunes so that I could load this version as the update to version 11 kept failing. The PC says 11.1.1.11 is correctly loaded, but I now cannot open itunes. Any advice on how to get itunes working again?

    Hello there, ytnoj.
    Uninstalling and reinstalling iTunes can be a tricky endeavor and must be done in a very specific way. The following Knowledge Base article provides the step-by-step of the process:
    Removing and Reinstalling iTunes and other software components for Windows XP
    https://support.apple.com/kb/HT1925
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I When ever I try to open iTunes, it immediately freezes and says "iTunes has encountered a problem and needs to close."

    I am using a Windows 7 laptop, 64 bit. When ever I try to open iTunes, it immediately freezes and says "iTunes has encountered a problem and needs to close." I have tried uninstalling then reinstalling, and also going back to previous versions. Any ideas as to how to fix this? Thanks!!

    You need to remove all installer file, uninstall iTunes and all related programs, then do a clean install.
    Try the following steps:
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

  • I have an iPod Touch version 4.2.1, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails.  What can I do to fix this problem?

    I have an iPod Touch version iOS 4.2.1, 8 G capacity, and whenever iTunes tries to sync my iPod, I get an error message saying "Mobile Backup has encountered a problem and needs to close", and the sync fails.  I have tried deleting and reinstalling iTunes, and the same thing happens.  What can I do to fix this problem?

    Try:
    iOS: If you can't back up or restore from a backup in iTunes

  • When I open iTunes, I receive an error that reads "iTunes has encountered a problem and needs to close.  Sorry for the convenience."  When I click to see the error, it reads "AppName: itunes.exe      AppVer: 10.5.2.11      ModName: msvcr80.dll"  Why ?

      When I open iTunes, I receive an error that reads "iTunes has encountered a problem and needs to close.  Sorry for the convenience."  When I click to see the error, it reads "AppName: itunes.exe  AppVer: 10.5.2.11  ModName: msvcr80.dll"  Why ?  I am overly frustrated.  Please help.  Not exactly sure which operating system I have.  It is a dell laptop with xp.
    AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll
    ModVer: 8.0.50727.6195 Offset: 00026b72
       AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll
    ModVer: 8.0.50727.6195 Offset: 00026b72

    Well I was able to successfully revert back to iTunes8. Here's my steps:
    1. In Add/Remove Programs I deleted all Apple products (iTunes, QuickTime, Safari, Bonjour, etc.)
    2. I then check C:\Program Files\ and made sure all folders were deleted (QuickTime, etc.)
    3. I then ran a Registry Cleaner program to make sure all entries from Apple products were removed.
    4. I then rebooted my PC
    5. I then downloaded iTunes8.0.2 from here: http://www.apple.com/downloads/macosx/apple/ipod_itunes/itunes802forwindows.html
    6. After it installed it said it could use my iTunes library file because it was created with a newer version. So I re-created my library by following these steps: http://support.apple.com/kb/HT1451
    It took some time but iTunes is now back up and running. And I have all my playlists, etc. I haven't tried to sync anything yet. I'm just thrilled to have my iTunes back!

  • Itunes will not open- "iTunes has encountered a problem and needs to close"

    My iTunes will not open anymore, giving me the error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." I have uninstalled and reinstalled iTunes several times, and with different versions. Nothing I do seems to work. I have even copied the program files from a friend whose iTunes does work, hoping that would fix it, but to no avail. Has anyone discovered a way to fix this problem. I have a friend who has the same problem, but hasn't been able to fix it either.

    What happens when you go into control panel, click on the Quick Tunes config icon, and then select the audio tab? If you get an error, Quick Time is corrupted. Also double check your sound card drivers. Can you play any sound at all? Does Windows Media Player function? What is you anti virus software?

  • Cannot open itunes, "itunes has encountered a problem and needs to close"

    I have tried numerous to times to download itunes update after having ipod display indicating not all songs have been transfered because of old version. I've tried disabling McAfee and getting windows updates, (I'm running XP)When I look in programs, ipod for updater it lists both 2004-08-06 and 2005-10-12. The error message reads" itunes has encountered a problem and needs to close" Quicktime does not open either and gives the same error mess. Will uninstalling and reinstalling itunes help? and if so, I loose my entire collection right?

    hi daytimer!
    The error message reads" itunes has encountered a problem and needs to close" Quicktime does not open either
    hmmm. that strongly suggests that the itunes problem is due to a broken quicktime. let's try a careful standalone QT 7.0.3 reinstall first.
    download and save the QT installer to your hard drive. (we'll run the install from there rather than online.) switch off all antivirus and antispyware applications prior to the install.
    http://www.apple.com/quicktime/download/standalone.html
    does the install go through okay? if so, does itunes launch properly after that?
    love, b

Maybe you are looking for