Itunes wont open when connected to iphone.  why?

my itunes will not open when iphone is connected.... j why?

I also have a new MB Pro running OS X 10.9.5 and a new iPhone 6.  My iPhone connects to iTunes, but hangs at step 6 in the sync process -- copying apps to the iPhone.  I let it run all night last night and it never got beyond the second app.  This morning I upgraded to iOS 8.0.2 and have the same problem.  Now I am stuck at the third app.

Similar Messages

  • Itunes wont open when iphone connected to mac, please help?!

    i updated my iphone 4s and tried connecting it to my mac but itunes wont open at all, so i updated mac software as well as itunes, and itunes still won't open up when i connect my phone.
    P.S. iv'e already tried taking the USB cord out and plugging it back in twice already... still wont open.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

  • Itune wont open when iphone connected.

    When I plug my Iphone into the computer either Itunes wont open or if it's open it wont recognize the phone. The computer shows it's connected because it always asks when program I wont to use to look at the pictures. I have tried rebooting the computer and it doesn't help. My IPOD is recognized but not the Iphone. Help!!!

    I had the same thing. Here's what fixed it for me:
    I had downloaded the latest iTunes (7.3) but because my existing copy of iTunes wasn't in the base, Applications folder, it didn't overwrite my existing iTunes application. Therefore, when you go to click on iTunes in your dock, or any desktop alias, etc., it's still opening the old version. Try opening the newly downloaded version (in the base, Applications folder) and try it again. I bet ya it'll work.

  • ITunes wont open when iPOD is connected.. if it does... comp wont recognize

    Evrytime I plug in my iPOD, my computer and/or iPOD either freezes, or iTunes wont open. This is happening all of the sudden. It works when plugged into the wall and my iPOD also works normally at work! UGH can anyone help
    HP   Windows XP  

    I think I have the same problem.
    Like I just did a reset, then reloaded all my stuff, and then like and hour later I do an update, and iTunes tells me it don't reconize my iPod. Tells me to do a reset again.
    iPod plays fine, off the cradle.

  • ITunes wont open. when I click on it, it says " iTunes can not run because of the required files are missing. please reinstall iTunes.

    iTunes wont open. When I click on it, it says " iTunes cannot run because some of its required files are missing. please reinstall iTunes". PLEASE HELP!

    See the advice given in the user tip:Troubleshooting issues with iTunes for Windows updates for a very workable approach.

  • Itunes wont open when i connect my ipod touch

    when i plug my ipod in, my computers goes ding saying that a device is connected. then, it dings 3 additional times and then itunes doesnt open. my ipod starts to charge and i cant open itunes manually either. Please help. ive checked the wires for the usb and their fine. my computer is virus free too. what could be causing this unconnection to itunes.

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - Try on another computer/network
    - Wait if it is an Apple problem

  • Itunes wont open when i plug my ipod in

    My ipod is disabled and it says connect through itunes, and i've put it in recovery mode and it has the itunes thing up when the recovery mode has worked, but the itunes thing wont pop up on the screen! Please  help!

    By 'wont pop up' do you mean that iTunes on your computer doesn't automatically open when you connect it to to ? If you do then if you open iTunes yourself, does it then recognise that a device in recovery mode it connected to your computer ? If not then do you have the current version of iTunes installed on your computer ?

  • Itunes automatically open when plugging in iphone

    Before installing Lion iTunes would automaticall open when I plugged in our iPhone or iPad to the Macbook. Now it does not. I have the "Open iTunes when this iPhone is connected" box checked. What next?

    farandola wrote:
    Hi--so the other day, everything was working fine--when I plugged in my iphone 4, itunes opened, it synced, everything was great. I haven't yet put any music on the phone. Today, I was finally going to put music on the phone. I plugged it in and only iphoto opened. Itunes does not open automatically with plugging in the iphone, and when I open itunes, the phone doesn't show up. I've tried resetting both the phone and the computer, and have tried unplugging/re-plugging in the phone.
    Any ideas?
    Thanks so much in advance.
    Just to cover all of your bases, are you sure that the USB cable is working and plugged into a proper USB location? I'd plug it directly into the USB port on your MacBook, not into a USB Hub.
    Also, go to your Apple Menu after you connected your iPhone, open up "About this Mac." Then click on More Info. Click on USB on "contents". Your iPhone should show up in the USB list as "iPhone."
    If you don't see it, there might be an issue with your USB cable or port. Just get the USB cable replaced. If it's the port, then that's outside of my skill set, but I'd make an Apple Genius appointment to fix it. If you see your iPhone, then the cable is fine, and your issue is probably with iTunes.
    Go to iTunes, Preferences, then click on Devices button. Make sure that the Prevent iPods, iPhones and iPads from automatically syncing is not checked.
    These are the basic things. If we can't make it work, then post back here, and someone will reply with the next thing to do.

  • Itunes not opening when connected

    Although I have the "open iTunes when this phone is connected" option checked on my 3GS - it is not happening. Any suggestions ?

    I misunderstood your first post, I thought you had an "iTunes is getting confused" problem, but now I think it is a "Windows recognises the iPod but not Itunes" problem. There is help on that here:
    http://docs.info.apple.com/article.html?artnum=61711
    But you haven't given a very complete description of your problem. You say iTunes doesn't open when you plug in your iPod. Is that a new problem and it worked before? If so has has anything changed since it started.
    If you start iTunes yourself and then plug in your iPod, does iTunes recognise it and if so what are your settings in iPod options?
    On the background processes, all you can do is check that they are running, you didn't say if they were.

  • ITune not appear when connect with iphone

    iTune not appear when iphone connect with my computer (window 7)

    Hello BrightGoh,
    Generally for a new and unrelated question you should start a new thread.
    Safari on the iPhone doesn't have the ability to download and save .exe files. The iPhone does not have the ability to store files as a storage disk.
    http://manuals.info.apple.com/enUS/iPhone_UserGuide.pdf
    If you check the Safari section of the manual starting on page 52, you will notice that there is no mention of being able to save such files.
    Charles H.

  • Itunes wont open when i upgrade it

    every time i upgrade itunes it wont let me open it wat should i do

    hi Be!
    reboot your computer. open your task manager to the processes tab. now try to launch itunes again.
    b if you see an itunes.exe appear there, and persist in your task manager, try
    Lorraine M, "NIS/i-tunes problem rectified" #2, 12:51am Oct 17, 2005 CDT
    ... or, if you
    b don't
    have Norton Internet Security 2005, try:
    http://docs.info.apple.com/article.html?artnum=302386
    b if itunes.exe appears and then disappears:
    ... then there's a good chance that you've got a malware infection on your PC. post back, and we'll work out how to proceed.
    love, b

  • Itunes wont open when i try to activate

    can someone please help me...please?
    when i plugged my phone in for the first time, all that opened up was iphoto...and i have tried all the troubleshooting tips apple suggests but nothing is working. does anyone know what im doing wrong?

    Hey Wilcogirl7,
    I had the problem of itunes not being able to open AT ALL. If this is your problem, it can be fixed by deleting all "com.apple.itunes" files in your Library's Preferences folder. Once deleted log out and then back in. If this still doesn't work then move the entire preferences folder to your desktop, log out and then back in. If that fixes the problem then you're set. If you end up moving the entire preferences folder, all of your preferences will be gone such as desktop picture, ichat prefs, etc. but easily replaceable. If it is too much work then just simply put those "com.apple...." (specific to that application) files into your new preferences folder. Let me know if this helps.

  • Itunes wont open. lost connection to itunes on my itouch as well.

    is this a known problem? but no one seems to have given any helpful answer to this problem. its been 2days & i still cant access itunes in my laptop or my itouch.

    Hello Chascott2012
    Your best bet is to have access to the old computer to transfer the music to your new computer, the article below will assist with that.
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/HT4527
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • Itune wont open with iphone attached

    iTunes wont open when I attach my iPhone to the computer with the same USB ccable I have been using.  I can open iTunes then all works fine.  In iTunes the option to open iTunes when phone is attached is clicked on.
    Bob

    Check out this Apple document -> iTunes for Mac won't open automatically when connecting device.
    You'll have to disable the "Prevent iPods, iPhones, and iPads from syncing automatically" option before you can choose to have iTunes open when the iPhone is connected.

  • Itunes wont open on Windows XP

    I have installed, then uninstalled several times, itunes and quick time from apple.com via cable on my laptop with windows xp. All the icons are on the desktop, but itunes wont open when double clicked. I do not get any error message, only hour glass appears for a few seconds and then its gone. I turned off NIS before installing, removed temp files, deleted previous downloads, restarted computer, updated windows, turned off firewall - nothing has worked so far. Any suggestions !!!
    gateway   Windows XP   laptop
    gateway   Windows XP   laptop

    hi Singh!
    is that Norton Internet Security 2005 that you've got? if so, let's first check up on this issue:
    iTunes 6 won't open on a Windows computer if firewall software is not up-to-date
    ... but if no joy with that, let's try the trusty Lorraine M technique:
    Lorraine M: NIS/itunes problem rectified
    but if no joy with either of those, we'd better check up on this issue, which can produce the same symptoms you're reporting (no error messages whatsoever and a "two-second hourglass"):
    iTunes for Windows doesn't open after upgrading
    keep us posted
    love, b

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