Itunes wont open without quicktime 7.5

but when i try to get quicktime 7.5 it wont install saying that I already have a more recent version, when i actually i only have quicktime 7.1.  what is going on?

Here are all the QuickTime downloads & OS requirements:
http://support.apple.com/downloads/#quicktime

Similar Messages

  • Itunes wont open without quicktime and quicktime wont work or uninstall

    I have windows 7 and itunes and windows 7 have been working great for over 5 months but just recently itunes stopped working. i cannot open itunes and i cannot download the most recent version because i says that it needs quicktime. Quicktime is installed on my computer. in fact i can't get quicktime uninstalled. i can download previous versions of itunes and install them but they wont open. i've tried following posted suggestions of uninstalling with the windows uninstall clean up but when i reinstall it still wont work. i've tried the thing were someone said to delete all my temp files except there is one file that won't delete : FXSAPIDebugLogFile.txt and i can't stop it to delete it cause i don't know what it is. What the hooch happened and how can i get my itunes back???

    I FIXED IT. Ok so I don't know if this will work for everyone but this is what i did. First i made sure I uninstalled all apple thingy's in the control panel uninstall then downloaded the lastest version of itunes install before i installed it i did a search for all quicktime thingy's (i know i'm not all technicall about it) on c:drive and went through and deleted them it gave me a small problem by not showing that they were deleting but i transferred them to the trash bin and deleted it all. then i started the itunes install and let it go (of course giving it wishfull hopefull thoughts) it opened and is working great so far. So before your go through the other stuff if the problem with the new itunes is that the quicktime wont install do this first.

  • Itunes wont open and quicktime will not install. help?

    someone please help. my itunes will not open since i preformed an update (it has not been updated for a few years). i have noticed i no longer have quicktime on my laptop but cant re-install. i get to the 'welcome to quicktime 7 installer' screen, press next and windows installer stops working. some one please help.
    i am running windows vista.
    many thanks

    windows installer has stopped working
    a problem caused the program to stop working correctly.
    windows will close the program and notify you if a solution is avabilable.
    ... and that's one that I wasn't thinking of ...
    Head into your Windows Update. Are there any new updates available for you? If so, and you install, does that clear up the error message?

  • Itunes wont open at all, error message : quicktime was not found .... please reinstall ... i did that but no luck this only seems to have happened since the 10.4 update, im on windows 7 ..

    itunes wont open at all, error message : quicktime was not found .... please reinstall ... i did that but no luck this only seems to have happened since the 10.4 update, im on windows 7 ..

    Can you start QuickTime on your computer?
    You'll probably have to search for the Windows Installer Cleanup Utility and use it to remove QuickTime Player and iTunes. Then download and install the iTunes again.

  • My itunes wont open! but my quicktime player works fine! help please

    my itunes wont opena dn ive been told that if my quick time does not open then people have solutions but what should i do if my quicktime opens fine its just my itunes that wont work??
    pleas help me i appreciate it

    hi ho!
    well i did what u suggested and the itunes only stayed there for about 10 seconds...
    hmmm. i don't really like the sound of that. it's consistent with the malware problem (it seems to be a Qoologic variant) that has been causing "error-less" itunes launch failures for a lot of people since late October.
    however, there are at least two other fairly common causes of error-less launch failures (and some rarer ones), so the diagnosis can be a bit tricky. look through the diagnostic procedures and treatment suggestions given in this post here:
    http://discussions.apple.com/click.jspa?searchID=349706&messageID=1211446
    if you do get itunes launching using the MSCONFIG technique, let us know the names of the start-up items you you have to disable. (letter-for-letter-capitalisation-for-capitalisation. include the filename extensions of the start-up items.)
    love, b

  • I have original ipod touch. Screen wont open and when I connect to itunes, i get message that it wont open without passcode.How can I get anywhere?

    My ipod touch screen is frozen. Screen reads " ipod in disabled. Connect to itunes"We have powered down several times.  When I hook to itunes I get message that it wont open without passcode being intered on ipod touch. I can't enter anything on touch. Any solutions?

    Place the iPod in Recovery Mode and restore via iTunes.
    If not successful, try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Itunes wont open need help backing up music on external hard drive

    My itunes wont open after upgraded to 8 , ive uninstalled and reinstalled itunes and quicktime and still wont work. i found a topic to possibly help me but i dont know how to tranfer my music to an external disk drive without being able to open itunes. i am getting so frustrated. please help

    A usb hard drive that Windows sees doesn't need software for a simple back up.
    Format the hard drive Disk Management, if it doesn't come already formatted, and then drag and drop the iTunes folder and whatever other data you want to back up to it.
    What you're describing doesn't sound like something iTunes did. If you're having general install troubles you have another problem with your system and it's time for a little troubleshooting to find out what's really going on.

  • Itunes wont open, I get "itunes application could not be opened. An unknown error occurred (-50)"

    I'm on Windows 7 - using itunes daily without problems and suddenly itunes wont open, I get "itunes application could not be opened. An unknown error occurred (-50)"  The only thing I can think is I think there was a download in progress when I shut down the computer.
    I tried uninstalling and reinstalled, but I get the same thing. I tried clearing the itunes folder and reinstalling, same thing. help!

    Doublechecking. When you did the complete uninstall, were you using the following document as a guide?
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    (If damaged program files are involved here, a standard install might not remove them, and a reinstall might not then replace them. So the Verify iTunes and related components are completely uninstalled section is an important step.)

  • Itunes Wont Open!!!Error -50

    My Itunes wont open ever since i upgraded to 6.0.before that everything worked fine.ive tried many of the techniques and none have worked.plz help me!!!

    hmmm. okay, if you're currently just getting the "itunes has encountered an error ..." let's try the following technique.
    preliminaries
    download and save a fresh copy of the itunes 6.0.1.3 installer to your hard drive. (eventually we're going to run the install from there rather than online.)
    iTunes 6.0.1.3 Installer
    switch off any antivirus and antispyware applications prior to any uninstalls, installs or repair installs.
    uninstall
    use the complete uninstall instructions given in the following document to remove your existing itunes and quicktime:
    Troubleshooting iTunes, iPod Software, and QuickTime installation on Windows
    ... and if you run into problems on the uninstall, try using the Installer Cleanup utility:
    Description of the Windows Installer CleanUp Utility
    reboot after uninstalling.
    reinstall
    remember to switch off your antivirus and antispyware.
    reinstall itunes using the 6.0.1.3 installer you downloaded previously.
    if you get the "itunes has encountered a problem ..." error message again after that install, first check to see if your Quicktime will launch. if you get an error message when you try to launch quicktime, try using the following technique:
    iTunes 6 for Windows unexpectedly quits when opened
    keep us posted on your progress.
    love, b

  • ITunes Wont open ..help pls

    my itunes wont open keeps giving me a error msg when i try to open i tunes it says "itunes has encountered a problem and needs to close. we are sorry for the inconevnience"
    gives me the option to debug, sent repot, or dont send...its pisssing me offf i want to load songs onto my new ipod and ive also tried downloading different versions of the itunes ...but same problem
    hp   Windows XP  

    yes, I tried that document first but it did not work.  I couldn't even open itunes in safe mode at all.  I have reistalled safari and repaired quicktime, I've deleted all itunes software and reinstalled, I've googled fixes and tried them all.  Nothing works.  I tried creating another user account, didn't work.  I can now open itunes, but I have to double click the icon and walk away from the computer.  It take 10 or 15 minutes to open, will sync my ipod once, then locks up and I have to reboot.  Any other suggestions?

  • Itunes wont open-reinstall doesnt solve

    itunes wont open and when i try it says it cant open b/c some of its required files are missing and to reinstall itunes. so i went to this website and d/l it again and clicked repair. that didnt work. then i tried uninstalling/deleting everything and re-installing it and both when i tried repairing and re-installing altogether, a message came up having to do with quicktime..it read something like : quicktime error: -3
    HELP!

    For the QT error -3, I'd try the standalone QT install first.
    top fixes for a new iTunes install/upgrade are
    - turning off security software such as Norton before the install as Apple suggests
    - installing QuickTime standalone, not regular
    http://www.apple.com/quicktime/download/standalone.html
    - setting up Norton to allow iTunes
    - scanning for malware with ewido (Free at www.ewido.net/en/)
    - last but not least, using MSCONFIG to find Windows conflicts
    http://docs.info.apple.com/article.html?artnum=302538
    Post back with any questions or your solution.

  • Itunes wont open. itunes has stopped working message Please help!!

    I had itune 10.1 working just normal, and suddenly it wont open. 
      even before that, 1st problem i had  was with Quick time, i couldnt uninstall it, kept saying newer version of Quick time installed..or something like that. and i figured out to install itunes without unstalling quick time. (thanks to Google) and was working fine for a month, and suddenly, now iTune wont open. I tried unstalling it, and reinstalled... that's pretty much i can do now!!  still no hope!! (btw, I use Vista, 32bit!) Please help me... here's what Problem report shows..
      " stopped working"  
    Problem Event Name:
    BEX
    Application Name:
    iTunes.exe
    Application Version:
    10.6.1.7
    Application Timestamp:
    4f71aced
    Fault Module Name:
    cryptdlg.dll_unloaded
    Fault Module Version:
    0.0.0.0
    Fault Module Timestamp:
    4549bd25
    Exception Offset:
    69431040
    Exception Code:
    c0000005
    Exception Data:
    00000008
    OS Version:
    6.0.6002.2.2.0.768.3
    Locale ID:
    1033
    Additional Information 1:
    fd00
    Additional Information 2:
    ea6f5fe8924aaa756324d57f87834160
    Additional Information 3:
    fd00
    Additional Information 4:
    ea6f5fe8924aaa756324d57f87834160
    and another report: "stopped responding and was closed"
    Description
             A problem caused this program to stop interacting with Windows.
    Problem signature
    Problem Event Name:    AppHangB1
    Application Name:    iTunes.exe
    Application Version:    10.5.0.142
    Application Timestamp:    4e9243f2
    Hang Signature:    6a2d
    Hang Type:    2048
    OS Version:    6.0.6002.2.2.0.768.3
    Locale ID:    1033
    Additional Hang Signature 1:    579344e9ab62a3902d6e00f558f404ca
    Additional Hang Signature 2:    1748
    Additional Hang Signature 3:    8fb4784d6c7db48473361b5a4e821ea6
    Additional Hang Signature 4:    6a2d
    Additional Hang Signature 5:    579344e9ab62a3902d6e00f558f404ca
    Additional Hang Signature 6:    1748
    Additional Hang Signature 7:    8fb4784d6c7db48473361b5a4e821ea6
    PLEASE HELP ME.....  MUCHO GRASSYASS!      

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

  • ITUNES WONT OPEN COMES UP WITH ERROR MESSAGE

    ITUNES WONT OPEN COMES UP WITH ERROR MESSAGE (send error report one)

    some preliminary questions aimed at narrowing in on possible culprits.
    try launching your QuickTime. does it:
    (a) launch perfectly fine?
    (b) fail to launch with an error message? (if so, what does it say?)
    (c) exhibit other peculiar behavior? (if so, could you describe it for us?)

  • ITunes Wont Open on my IPAD 4.Apps requires iTunes login

    iTunes Wont Open on my IPAD 4.Apps requires iTunes login to run the apps and many apps are crashing without iTunes login.
    Please help me out i can log in to my itunes account on my windows PC.But cant open it on my Ipad4
    Need help
    Thanks in Advance

    Awesomeness!
    Search your hard drive for a file containing ITL in it. That is the file extension for the itunes database file. You might need to set Win Explorer options to show NOT hide file extensions.
    Once you are sure you know where that file is, press AND HOLD the shift key while starting itunes. Keep holding the shift key until you see a question about choosing or creating a library. Choose the ITL file you found during your search.
    Is this on a Vaio?

  • Itunes wont open, no flashing or user agreement

    ive seen a lot of posts when itunes wone open, but they say that there is flashing itunes and quicktimes or a user agreement comes on to the screen.
    but my itunes just doesnt open. i just installed itunes 6.0 and now my itunes wont open and there is no flashing quicktime and itunes icons or a user agreement.
    does anyone know how to solve this?
    Dell   Windows XP  

    hiya!
    but my itunes just doesnt open. i just installed
    itunes 6.0 and now my itunes wont open and there is
    no flashing quicktime and itunes icons or a user
    agreement.
    all the following suggestions assume that you're
    getting no error messages whatsoever.
    let's just check up on something. reboot the PC. open
    Task Manager to the Processes tab. now try to launch
    itunes again.
    does an itunes.exe process appear in Task Manager? if
    so, does it persist in there?
    if it appears and persists, let's check up on the
    following possibilities first.
    if you have Norton Internet Security 2005,
    first see:
    iTunes 6 won't open on a Windows computer if
    firewall software is not up-to-date
    ... but if no joy with that, try the trusty Lorraine
    M technique:
    Lorraine M: NIS/itunes problem
    rectified
    if you don't have NIS 2005, or problems
    persist, let's check up on this possibility:
    iTunes for Windows doesn't open after
    upgrading
    but if no itunes.exe appears in Task Manager, or
    it appears and then disappears after a few
    seconds, post back. we're going to have to check
    on a different set of possibilities.
    love, b
    sorry i'm jumping in, but I think you can help me...my problem is similar, but in the process tab, for me itunes.exe is not there. Would you know why?

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