Itunes wont recongize my ipod when i plug it into my computer

im trying to put my ipod back to manufactured settings so i can sell it, but when i plug it into the computer, it wont recognize it in iTunes. what do i do?

Here
iOS: Device not recognized in iTunes for Windows
or
iOS: Device not recognized in iTunes for Mac OS X

Similar Messages

  • I just updated my iTunes, and I need to delete photos from my iPod 4, and there is a Photo Library that synced to my iPod when i plugged it into my computer, and now it doesnt have the option to delete them off my iPod. How do I get rid of these photos?

    I just updated my iTunes, and I need to delete photos from my iPod 4, and there is a Photo Library that synced to my iPod when i plugged it into my computer, and now it doesnt have the option to delete them off my iPod. How do I get rid of these photos? I have read other questions that say to plug the iPod into the computer and like un-sync it, but I downloaded the new iTunes and it doesnt have a photos tab. Does anyone know how to solve my problem? Please and Thank You, Megan!

    Just what did you do to the computer?
    It sounds like the iPodf is seening the iTunes libary as a new libary.

  • Downloaded the latest software ios6 on my ipod. when i plug it into my computer itunes tells me ipod is in recovery mode you must restore this ipod before it can be used with itunes, how do i fix this?

    ok, so i finally found my ipod. I pick it up and it asks me if i would like to download the latest ios6 software so i did. Then moments later it died, ran out of battery. So i pluged it into my computer via apple usb cord. Then this is what itunes says "iTunes has detected an iPod in recovery mode.You must restore this iPod before it can be used with iTunes". All i want is to get my notes from the utilites section there so important to
    If i restore it will my notes still be there, i dont want to restore original settings or something like that .
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    You have to restore the iPod, no ifs, ands, or buts...
    After iOS is installed you will be asked if you what to set it up as a new iPod or if you want to restore from a backup.
    If you have a good backup you can restore that and you're good to go.
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  • HT201401 When last charging my iphone 5 it got really hot, and then the screen went black. Now my phone wont turn on, register when i plug it into the computer, reset, or charge.

    I've already tried plugging it in to reset-nothing.
    I've tried holding the top and home button-nothing.
    Plugging it into the wall-nothing.
    Using a different cord- nothing.
    this is an iPhone 5. with whatever ios system that came with the iphone 5. did not upgrade to the ios 7 yet.

    Hi jscheilling,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    iPhone, iPad or iPod touch: Not responding or does not turn on
    http://support.apple.com/kb/TS3281?viewlocale=en_US
    Cheers,
    Judy

  • I have an Ipod 4th gen. and when you plug it into the wall it is stuck on the charge/lighting bolt screen and it wont charge, and when you plug it into a computer (PC) the lighting screen wont even apear. Please help I have had this problem for forever.

    I have a ipod touch 4th gen and it wont chrage. When you plug it into the wall the lightniing bolt screen will apear but no matter how long you leave it, it will never turn on. Also it the lightning bolt screen wont even come on when you plug it into a computer (PC)..........PLease help its been like this for forever

    Hi Gammer576775!
    Here is an article that will help you troubleshoot this issue with your iPod touch:
    iPod touch: Hardware troubleshooting
    http://support.apple.com/kb/ts2771
    Will not power on, or will not turn on unless connected to power
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Connect the iPod touch to an Apple USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if the display turns on and…
    The home screen appears, the device should be working. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen: . Then disconnect the device from power. If it immediately turns off, seek service.
    The low-battery image appears even after the iPod touch has charged for at least 20 minutes: See the "iPod touch displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or low-battery image appears , continue with this article for further troubleshooting steps.
    If the iPod touch did not turn on, reset it while connected to an Apple USB power adapter. If the display turns on, go to step 4.If the display remains black, go to the next step.
    Restore the device. Connect it to a computer and open iTunes. If iTunes recognizes it and indicates that it is in recovery mode, attempt to restore the iPod touch. If the device doesn't appear in iTunes or if you have difficulties in restoring it, see this article for further assistance.
    If restoring the iPod touch resolved the issue, go to step 4. If restoring it did not solve the issue, seek service.
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • 1st generation ipod. When I plug it into my computer an image of a disk w/a magnifying glass appears (disk scan).  Each time I plug it in it does the same thing and it wont show up on my computer.

    I have a 1st generation ipod, which I love. When I plug it into my computer an image of a disk with a magnifying glass appears (disk scan).  When it finishes the scan it always checks out. I then restart it and all looks fine. Each time I plug it in to the computer it does the same thing and it wont show up on my computer. The other strange thing is all of the songs are gone from the ipod but the disk space is still being used. When the ipod is not plugged into the computer everything look fine even the correct date shows up. Any ideas????? Thanks

    try reinstalling iTunes.

  • My iphone doesnt show up in my itunes. It shows up when i plug it into another laptop. Similarly, when i use someone else's iphone, that shows up in my itunes. Obviously my itunes wont recognise my iphone. Please help

    My iphone doesnt show up in my itunes. It shows up when i plug it into another laptop. Similarly, when i use someone else's iphone, that shows up in my itunes. Obviously my itunes wont recognise my iphone. Please help

    Hello ashbyy123,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    2. Check the USB cable
    3. Verify that Apple Mobile Device Support is installed
    4. Restart the Apple Mobile Device Service
    5. Verify that the Apple Mobile Device USB Driver is installed
    6. Check for third-party software conflicts
    Have a nice day,
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  • My iPod is stuck on the Apple logo and won't do anything! It won't turn on, doesn't give me the option to power it off, and to top it all off, it's not being recognized by my computer OR by iTunes when I plug it into my computer.

    So yeah...last night I was checking out my iPod (bored at the in-laws) and all of a sudden the screen went blank and the only thing I can get it to do is have the black screen w/ the white apple logo on it. It won't turn on, doesn't give the the option to power down, it won't charge, AND it's NOT being recognized when I plug it into my computer. Not by iTunes OR my computer. I've tried holding down the top button and the home button at the same time...nothing. And since it's not being recognized on my computer, I cannot restart it or go back to factory settings. Someone please help! I've had it for 18 months so the warranty is no longer valid and I don't know how to fix it. THANK YOU in advance!

    - I would try placing the iPod in recovery mode and then see if iTunes will see the iPod.  try both with the iPod not connected to the computer and with it connect. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - Next see if placing the the iPod in DFU mode will make it visible
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • I can't sync any new songs to my iPod, when i plug it in my computer I don't see the iPod icon on iTunes, please help.

    I can't sync any new songs to my iPod, when i plug it in my computer I don't see the iPod icon on iTunes, please help.

    iOS: Device not recognized in iTunes for Windows
    iOS: Device not recognized in iTunes for Mac OS X

  • My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset, and ipod does not appear on itunes when I plug it into the computer.  This happened after I agreed to a failed software update.

    My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset using the two button method, and ipod does not appear on itunes when I plug it into the computer - and nothing else happens either.  This happened after I agreed to a software update which failed.  How can I get it going again?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I just updated my iTunes to the new software. When I plugged it into my computer and it said I need to reset my iPod. I did this and everything on my iPod deleted. Now, it won't let me sync my music or apps back onto my iPod. What do I do?

    I just updated my iTunes to the new software. When I plugged it into my computer and it said I need to reset my iPod. I did this and everything on my iPod deleted. Now, it won't let me sync my music or apps back onto my iPod. What do I do?

    It doesn't say anything. It runs through the sync process like normal and tells me all of the songs that it's synking. But then when it says I can disconnect it, nothing actually synked.

  • My mini ipod appears off and not respond to any commands when pressed the buttons to reset, apple logo appeared and then the apple support site and it shuts down. already tried all the steps, but none worked, and when I plug it into my computer it does no

    My mini ipod appears off and not respond to any commands when pressed the buttons to reset, apple logo appeared and then the apple support site and it shuts down. already tried all the steps, but none worked, and when I plug it into my computer it does not appear in the iTunes bar. what do I do?

    If MacKeeper corrupted the Recovery partition then even I underestimated its potential for damage. Garbage "cleaning" apps will cause misery but I have not found that the Recovery partition to have been affected by using MacKeeper or anything like it. I doubt that it did so, but I have learned not to underestimate the potential for such things to result in system corruption.
    Before concluding your Mac has a hardware failure, try booting OS X Internet Recovery by holding command option r on startup (three fingers). That will force your iMac to bypass the Recovery partition altogether, and convey the ability to create a new one.
    An Internet connection will be required (wired or wireless).
    At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
    Assuming the HD remains usable you can then use Disk Utility to erase it. Reinstall OS X, restore your essential software and other files, and don't reinstall the junk.

  • My iPod won't turn on the battery is fully charged and iTunes doesn't recognize it when I hook it into the computer

    My iPod touch won't turn on it is fully charged and when I plug it into the computer iTunes doesn't recognize it how can I fix this?

    Seen this?
    How to reset iPod - Apple Support

  • Why is my iPod named something, but when I plug it into my computer, it says it is a different name?

    I have my iPod Touch named "Holden" and when I plug it into my computer, a screen pops up saying "Blake Jones's iPod".
    However, in iTunes it says "Holden".
    A few days ago, I did plug my friends iPod (named "Blake Jones's iPod) into my computer. How do I make it to say "Holden's iPod" on the screen that pops up right after I plug it in?

    Start here:
    iOS: Device not recognized in iTunes for Windows
    If it is the "new" 16 GB 4G iPod you need iTunes version 10.7 on the computer.

  • My gen 4 ipod shuffle is not showing the green light when I switch it on (Green area shown). But when I plug it into the computer there initial orange blink and then solid orange. What wrong with it and how can I fix it.

    My gen 4 ipod shuffle is not showing the green light when I switch it on (Green area shown). But when I plug it into the computer there initial orange blink and then solid orange. What wrong with it and how can I fix it. 

    Hello Korawees,
    I was researching the issue you are describing and had a recommendation. The device is very simple, so the software troubleshooting for it is pretty limitted so I think you shoud restore the iPod shuffle and re sync the content. That way, if it is a software issue, this will fix it. Here is the article named Restoring iPod shuffle to factory settings found here: http://support.apple.com/kb/HT1481.
    Before Starting
    It is important to understand the difference between "update" and "restore." Update does not affect your settings or songs, it simply installs updated software that controls iPod shuffle. Restore erases the disk and restores iPod shuffle to its original factory condition with updated software. If you only need to update iPod shuffle, this should be done on the computer where music is normally synced. Updating on another computer will result in all songs being removed from iPod shuffle.
    Warning: Because Restore erases all songs and files on iPod shuffle, make sure to back up any files you've saved on iPod shuffle. Your songs, podcasts, and audiobooks can be synced back to your iPod shuffle if the items are part of your iTunes library.
    How to restore iPod shuffle
    Ensure that you have an active Internet connection as new versions of iTunes and iPod Software may need to be downloaded to your computer.
    Download and install the latest version of iTunes if you do not already have it installed.
    Open iTunes, and then connect iPod shuffle to your computer.
    After a few moments, iPod shuffle will appear in the Devices section on the left side of the Tunes window.
    Select iPod shuffle under Devices and you will see information about it appear in the main iTunes window under the Summary tab/button for iPod shuffle (3rd and 4th generation) or the Settings tab/button for iPod shuffle (1st or 2nd generation).
    The Version section tells you whether iPod shuffle is up to date or needs a newer version of the software.
    Click the Restore button. You will be presented with one or more restore options that may prompt iTunes to automatically download the latest iPod Software. The 4-possible restore options are:
    Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    Restore Option 3: Use Newest Version - Restores with the latest iPod Software currently on your computer.
    Restore Option 4: Restore and Update - Restores after downloading the latest iPod Software on your computer.
    If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
    A progress indicator will appear on the computer screen indicating that the restore process has started. Do not disconnect iPod shuffle during the restore process.
    After the restore process is complete, the iPod shuffle's status light will flash orange continuously. The iPod Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences as you did when you connected your iPod shuffle for the first time.
    When you come to step 7, I recommend Restore Option 4.
    Take care,
    Sterling

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